Lounge

Anmeldelser af Jumeirah Capri Palace

5 out of 5
Jumeirah Capri Palace
Via Capodimonte, 14, Anacapri, NA

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 106 af i alt 134 anmeldelser" "
Bedømmelse på 8 − Udmærket. 20 af i alt 134 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 134 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 134 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 134 anmeldelser" "

9,8/10

Rengøring

9,8/10

Service og personale

9,8/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nicholas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best service I’ve ever had at any 5 star hotel or otherwise. Costanza, Tomasso and the rest of the team were amazing. They treat you like royalty from the moment you step in. Pool service was impeccable, I did not get the gentleman’s name but he was a pleasure everyday. We will be coming back.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

JOSE ABEL

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
amazing service from all the staff. Great location in less crowded anacapri. Beach club restaurant has great food but is overly expensive.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Mauricio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
muy buen servicio, muy recomendable, el spa no se me hizo acorde
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jeffrey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exceptional quality throughout.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Tamir

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location. Wonderful staff and service!
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Bruna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing service and food!
Overnattede 4 nætter i september 2023

8/10 Udmærket

Farahnaz

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our third time at this hotel. We had a great time overall but they have to pay more attention to the condition of the rooms. There was a water dripping sound in our room very annoying in the middle of the night and they changed our room and the new room was bloody cold and the air conditioning was not working properly to turn it off. Breakfast was great and the restaurant at the roof top was good. Spa was nice and we enjoyed our stay.
Overnattede 4 nætter i september 2023

10/10 Fremragende

paul

Overnattede 1 nat i september 2023

10/10 Fremragende

Harman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

10/10 Fremragende

Gregory, whitestone

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i september 2023

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful place with amazing service. The food and pastries at the Il Riccio were also great! Highly recommend
Overnattede 1 nat i september 2023

10/10 Fremragende

Jessica

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Amazing hotel with fantastic service. Highly recommend this hotel in Anacapri. Zuma on the rooftop is a nice addition. Beautiful pool and great breakfast.
Overnattede 1 nat i september 2023

10/10 Fremragende

Brankica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i august 2023

10/10 Fremragende

Masato

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
大変素晴らしいオモテナシを頂きました。次回のカプリ島もカプリパレスで決まりです♪
Overnattede 2 nætter i juli 2023

6/10 Okay

Michelle

Overnattede 2 nætter i juli 2023
Svar fra Capri Palace Jumeirah den 11. aug. 2023
Dear Michelle,Warm greetings from Capri Palace Jumeirah. We hope this message finds you well.Firstly, we would like to express our sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. We would also like to thank you for having taken the time to share your experience.We value your kind patronage; therefore, we were deeply concerned to read that your overall stay did not meet your expectations. This is certainly not representative of the level of service we strive to achieve and are renowned for.Apologizing for any inconvenience, we hope to have a fresh opportunity to welcome you back at Capri Palace Jumeirah to demonstrate our commitment to excellence.Best regards,Capri Palace Jumeirah's Guest Relations Team

8/10 Udmærket

dong

Overnattede 1 nat i juni 2023

10/10 Fremragende

abdul hassan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff is very friendly
Overnattede 3 nætter i juni 2023

10/10 Fremragende

jacob

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Five star hotel in Capri! Service = 10/10 Property = 10/10 Highly recommend!
Overnattede 1 nat i juni 2023

10/10 Fremragende

Luciana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely amazing stay at the Capri Palace! All staff are charming in particular Roberto who assisted us with care and consideration around the pool. This is a beautiful hotel with amazing facilities- a total gem!
Overnattede 3 nætter i maj 2023

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023

6/10 Okay

Heather

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A very disappointing experience
Unfortunately we were returning to the Capri Palace after many years and we were not told that our 3 nights were the last before they closed for season. The hotel was cold, our suite was not at 5 star level with the basics in need of repair, the water in the shower was not hot and there was hammering through the night outside our room, the spa closed early one evening with no notice, the housekeeping did not replace basics like tissue or toilet paper and as we were having breakfast the last day of our stay, staff were cleaning out the hotel as we were still staying there as guests. It was the most disappointing experience. The management did offer some adjustment after my husband discussed all the issues and he did apologize.
Overnattede 3 nætter i oktober 2022

10/10 Fremragende

Clarisel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing!!!
Overnattede 1 nat i september 2022

4/10 Dårligt

YOSHINAO

Overnattede 1 nat i oktober 2022

6/10 Okay

Natalie

Overnattede 3 nætter i september 2022

10/10 Fremragende

Steven

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Incredible service, beautiful pool and bar area.
Overnattede 4 nætter i september 2022

2/10 Forfærdeligt

Aleczander

Overnattede 2 nætter i juni 2022

10/10 Fremragende

Alexander

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely beautiful property. Spacious, clean beautiful rooms. Superb service. Above and beyond service staff. Wonderful property - definitely would recommend.
Overnattede 2 nætter i juni 2022
Svar fra Ermanno Zanini den 15. jun. 2022
Dear Alexander, Warm greetings from Capri Palace Jumeirah! Firstly, allow me to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to share your precious comments. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your kind recommendation and recognition towards our rooms, services, property and staff. I look forward to sharing your feedback with the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations, thus making every stay memorable. Thank you, once again, for choosing to stay at Capri Palace Jumeirah. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini General Manager del Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group

10/10 Fremragende

ERIC

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Top !!!
Overnattede 2 nætter i juni 2022
Svar fra Ermanno Zanini den 15. jun. 2022
Dear Eric, Warm greetings from Capri Palace Jumeirah! Firstly, allow me to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to share your precious comments. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback such as yours, which further encourage us to fulfil our mission to deliver service beyond expectations, thus making every stay memorable. Thank you, once again, for choosing to stay at Capri Palace Jumeirah. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini General Manager del Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group

10/10 Fremragende

christopher

Overnattede 2 nætter i juni 2022

10/10 Fremragende

Meredith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stunning property in Anacapri. Beautiful suites with all the amenities, self closing blinds, dyson dryers etc. Very friendly staff and concierge, who will help with any travel request (ex ferries, trains, shuttle)
Overnattede 1 nat i september 2021

10/10 Fremragende

Valerie Starr, LAKE SHERWOOD

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was an amazing hotel with incredible service. Hotel bar was perfect for sunsets, the breakfast was divine and the location was unbeatable.
Overnattede 3 nætter i september 2021

10/10 Fremragende

Farahnaz

Overnattede 3 nætter i september 2021

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Capri ist toll und das Jumeirah exzellent!
Hervorragende Bar und exzellentes Michelin Restaurant, auch der Pool lädt zum Verweilen ein! Capri ist generell Fussgänger-freundlich und sicher einen mehrtätigen Besuch wert! Das Jumeirah hat hierzu eine tolle und ruhige Lage, auch an kleinen Geschäften mangelt es in der Umgebung nicht.
Overnattede 2 nætter i september 2021

10/10 Fremragende

Mariushka

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is an absolute palace! Our stay was way too short to enjoy this hotel AA much as we wanted. However, we had the most amazing spa treatment/experience! Clara was incredible and everyone within the staff! It’s a hidden gem! Definitely coming back!
Overnattede 1 nat i august 2021
Svar fra carmen den 4. sep. 2021
What a pleasure to read about your satisfaction regarding our property and our spa treatment! Cannot wait to welcome you again to surprise you once more and let you live another special experience! With our very best regards,

10/10 Fremragende

Alfredo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous hotel with great food. Excelent staff, specially Antonio the barman.
Overnattede 2 nætter i august 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wunderschöne Lage, absolut saubere und gepflegte Anlage, ausgezeichnete Küche und Service, hochprofessionelle Mitarbeiter
Overnattede 3 nætter i august 2021
Svar fra carmen den 17. aug. 2021
Thank you for choosing Capri Palace for your stay and thank you for taking the time to give us your lovely feedback. The compliments to the staff will be passed on and we are looking forward to offer you another exquisite experience next time on the Blue Isle. Best regards

10/10 Fremragende

Shimshon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Paradise
Perfect hotel with very high hospitality enjoyed it .
Overnattede 2 nætter i juni 2021
Svar fra carmen den 6. jul. 2021
Thank you for choosing Capri Palace for your escape and thank you for taking the time to give us your lovely feedback. From all of us we send our sincere regards and we hope we will be welcoming you soon again.

10/10 Fremragende

JEAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2020

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i august 2020

8/10 Udmærket

Stefan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2020

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent and friendly customer service in a beautiful hotel. So glad we chose Anacapri rather than Capri Town as it is much more peaceful.
Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best hotel I have stayed in . My wife and I returned to capri and decided to stay at the Capri Palace again ( our last stay was October 2017). Everything was perfect once more. Yes it can be expensive for drinks etc but we are out exploring most of the day. Staff are all excellent.
Overnattede 3 nætter i oktober 2019
Svar fra Carmen den 15. okt. 2019
Many many thanks for sharing your joyful feedback with us but especially for having chosen the Capri Palace once again. There is nothing better than to receive compliments from our guests regarding our staff. We would be pleased to welcome you again in the next future and try to surprise you more and more! Warmest regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Semplicemente meraviglioso sicuramente nella top 10 delle strutture più belle al mondo per organizzazione e location.
Overnattede 1 nat i september 2019
Svar fra carmen den 19. okt. 2019
Leggiamo con grandissimo piacere del suo entusiasmo per la sua recente esperienza al Capri Palace e le siamo molto grati per le parole di elogio nei nostri confronti . Augurandole uno stupendo fine settimana, La salutiamo cordialmente.

10/10 Fremragende

Petra Daniela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
very nice hotel, very kind staff, attentive, friendly and helpful. the property is expensive but you get a luxury experience. the service is very dedicated, the hotel is spotless, breakfast is a real treat. we were very happy and can only recommend the hotel!
Overnattede 4 nætter i oktober 2019
Svar fra Carmen den 17. okt. 2019
Dear Ms Petra, we wish to thank you so much for sharing your great feedback in particular for the nice comments regarding the staff. We all appreciate it so much. We all look forward to welcoming you again and we thank you for the enthusiasm you are able to transmit with your nice words. With our very best regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019
Svar fra carmen den 17. okt. 2019
Many, many thanks for having chosen the Capri Palace! We all hope we will have soon the pleasure of welcoming and assisting you again. Best regards

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic service all around
We have stayed at many luxury resorts but rarely before experienced this fantastic level of attentive service. Everything, from reception to housekeeping to pool service was perfect. Not to mention L’Olivo the two star restaurant. And the breakfasts. I could go on and on. You can not be in a better location in Anacapri. Splurge on a sea view room if you can.
Overnattede 4 nætter i oktober 2019
Svar fra carmen den 17. okt. 2019
Cheery Greetings from ther Blue Isle! We can hardly find the right words to thank you for this special feedback. It is so good for us to have such an important confirmation from your side, that is the important role we had in bringing the whole experience together. We are also glad you have enjoyed our Restaurant and the staff assistance. We all look forward to welcoming you soon again and we thank you once more for your fantastic support! With our very best regards,

10/10 Fremragende

John R.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Gin is Up
Beautiful hotel with lovely service. The bar is world class and rivals London’s best. One of the best gin selections on the planet. I highly recommend the facility and the service. We made a last minute decision to extend what was a terrific stay in Capri. The Hotel only added to our experience!
Overnattede 1 nat i september 2019
Svar fra carmen den 17. okt. 2019
Dear John, What a pleasure to read about your satisfaction regarding our property and our services! All the staff wish to thank you for the kind appreciation. We are all really pleased we managed to let you experience a positive stay with us. We all look forward to welcoming you soon and we send our kindest regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
The hotel and the service provided was faultless. Perfect location to explore Anacapri.
Overnattede 2 nætter i september 2019
Svar fra carmen den 17. okt. 2019
We are so pleased to read about your positive feedback! We are glad that you liked the quietness of this special location too! We hope we will be able to welcome you soon. A grateful and sincere thank you from all of us! Warmest regards

10/10 Fremragende

Verificeret rejsende

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The check in was easy and the property is fabulous . The staff was super nice and friendly .It’s walking distance to town where you can enjoy a gelato or two . The pool area was a little small for this property size . All of the chairs were taken early . The restaurant they own had a Michelin rating but it was overpriced and the food was the worst I’ve had on my 14 day tour of Italy . It was offsite and not as pretty as they make it look on the website . Very disappointed that it was the worst food and the most expensive .
Overnattede 1 nat i september 2019