Lounge

Anmeldelser af The Social Hub Amsterdam City

4 out of 5
The Social Hub Amsterdam City
Wibautstraat 129, Amsterdam

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 591 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 307 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 67 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 18 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 1001 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Phillip friis

Overnattede 2 nætter i oktober 2023
Svar fra Roelof Gjaltema General Manager TSH Amsterdam Cit den 20. okt. 2023
Dear Phillip,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We’d love to see you again when you next visit Amsterdam.See you soon!EncarnaRoelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Signe

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Roelof Gjaltema General Manager TSH Amsterdam Cit den 3. okt. 2023
Dear Signe,Thank you for sharing your opinion of your stay with us.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to welcoming you again. Best regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City

6/10 Okay

Helene

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Studiehotel med tilhørende kæledyr
Der var en konstant elektrisk lyd, der varierede i styrke formentlig fra elevatoren, der gik op og ned. Der var skægkræ i en størrelse jeg ikke havde set før. Den smule personale vi stødte på var søde og hjælpsomme.
Overnattede 2 nætter i marts 2023
Svar fra Kind regards, Roelof Gjaltema Hotel Manager - Th den 2. apr. 2023
Kære HeleneTak for at du valgte at booke dit ophold hos net op her på The Social Hub Amsterdam CityVi glæder os meget over du giver dig tid til at anmelde opholdet hos os, og at du bemærkede personalets høje serviceniveau og venlighed. Skulle du ønske et mere roligt værelse, er du altid velkommen til at tage kontakt til receptionen, der vil gøre hvad de kan for at imødekomme dine ønsker.Det vil altid være en ære at byde dig velkommen igen her på The Social Hub Amsterdam CityKind regards,Roelof GjaltemaHotel Manager - The Social Hub Amsterdam City

2/10 Forfærdeligt

Ida Maria

Overnattede 2 nætter i februar 2023
Svar fra Kind regards, Roelof Gjaltema Hotel Manager - Th den 7. mar. 2023
Dear Ida Maria,Thank you for taking the time to share your feedback.We are sorry your stay was not to your liking.We would appreciate more information on how we could improve.We hope we can provide you with an improved stay in the future.Kind regards,Kind regards,Roelof GjaltemaHotel Manager - The Social Hub Amsterdam City

10/10 Fremragende

Anita

Overnattede 1 nat i februar 2023
Svar fra Kind regards, Roelof Gjaltema Hotel Manager - Th den 17. feb. 2023
Kære Anita,Tusinde tak for din positive anmeldelse af The Social Hub Amsterdam City.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi ser frem til at byde dig velkommen igen en anden gang.Kind regards,Roelof GjaltemaHotel Manager - The Social Hub Amsterdam City

10/10 Fremragende

Mette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really nice hotel
Really nice hotel Great location and service Large rooms
Overnattede 2 nætter i december 2022
Svar fra Daria - Community Host The Social Hub Amsterdam C den 21. dec. 2022
Dear Mette,Thank you for taking the time to review your stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to the pleasure of seeing you again in the future. Kind regards,Daria - Community HostThe Social Hub Amsterdam City

10/10 Fremragende

Manon Skov

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2022
Svar fra The Social Hub Amsterdam City den 12. dec. 2022
Dear Manon,We acknowledge with thanks your high rating about your recent stay.We are delighted you had a great stay.We look forward to welcoming you again. Best regards,EncarnaThe Social Hub Amsterdam City

8/10 Udmærket

Troels

Overnattede 4 nætter i juli 2022
Svar fra Damiaen den 9. jul. 2022
Hi there, Thank you so much for giving us a 4-star rating on Hotels.com. We are glad to hear you enjoyed your stay at the hotel. We are looking forward to seeing you again in the future. Cheers, Damiaen

10/10 Fremragende

Finn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2021
Svar fra Tindra- Operations Assistant den 19. nov. 2021
Hi there! Thank you for staying with us and leaving a review. We hope that you enjoyed your stay in Amsterdam and we look forward to seeing you in the future!

10/10 Fremragende

Katrine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan anbefales!
Lækkert hotel. God service, lækre store og rene værelser, fin seng og fremragende morgenmad.
Overnattede 3 nætter i november 2019
Svar fra Guest Relations Manager den 16. nov. 2019
Hi there, Thank you for your amazing review and rating. We are super pleased that you had a great stay with us and that you enjoyed our hotel! We are also super happy you enjoyed our breakfast facilities, I will be sure to pass on your compliments to our restaurant team. Have a great day! The Student Hotel Amsterdam City.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hyggeligt sted. Studievenlig pris.
Overnattede 2 nætter i oktober 2019

8/10 Udmærket

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel
Fint hotel - godt beliggende i cykelafstand til mange seværdigheder.
Overnattede 3 nætter i august 2019

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2019

10/10 Fremragende

Bianca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Such a nice place, really enjoyed it 😄
Overnattede 2 nætter i juli 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2019

8/10 Udmærket

Heine Bo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019

10/10 Fremragende

Andreas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Roelof Gjaltema General Manager den 27. maj 2024
Beste Andreas,Heel erg bedankt voor uw mooie score!Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Het was een plezier u te mogen ontvangen en hopelijk tot een volgende keer.Hartelijke groet,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Brittnee

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 3 nætter i maj 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 25. maj 2024
Dear Britt,Thank you for such a positive review.We are pleased that we were able to meet your expectations. We make sure the compliments gets to our colleagues!It would be our pleasure to have you return on another occasion. Very best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel staff are welcoming and very helpful
Overnattede 4 nætter i maj 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 25. maj 2024
Dear John,Thank you for such a great review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We’d love to see you again when you next visit Amsterdam.All the best,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Nicole

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Good stay aircon didn’t work and staff couldn’t help
Overnattede 3 nætter i maj 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 18. maj 2024
Dear Nicole, We would like to thank you for this review about your recent experience in our hotel.We're glad you had a good overall experience. However, I apologize for the inconvenience with the air conditioning. Our rooms are indeed equipped with individual air conditioning controls. The situation with the aircons is quite new also for our staff, and to solve the issue is with another company that will pass by on friday. For next time, we offer extra fans at reception. We hope to welcome you back in Amsterdam or any other location. Best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Sergio Israel

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
En general 8 de 10
Overnattede 4 nætter i maj 2024
Svar fra Roelof Gjaltema General Manager den 10. maj 2024
Muchas gracias por su excelente valoración sobre The Social Hub Amsterdam City.Nos sentimos muy contentos de comprobar a través de sus comentarios que realmente han disfrutado de una experiencia agradable y confortable en nuestro establecimiento. Fue un placer para todo nuestro equipo haber podido brindarles una estancia tan satisfactoria.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very helpfull and concerned about retriving delayed luggage from airlines Really appreciate their concern and compasion
Overnattede 2 nætter i maj 2024
Svar fra Roelof Gjaltema General Manager den 9. maj 2024
Dear Christopher,Thank you for such a great review.It's wonderful to know our staff's efforts in assisting with your delayed luggage made a positive impact. We understand how challenging travel snafus can be and it's always our aim to help make your stay smooth and enjoyable, no matter what comes flying our way!We’d love to see you again when you next visit Amsterdam.All the best,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Jessica Rose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Roelof Gjaltema General Manager den 10. maj 2024
Dear Jessica.Thank you very much for sharing your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion.Best regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Sabrina

Synes godt om: Service og personale
Alles in allem gute Unterkunft
Overnattede 5 nætter i maj 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 7. maj 2024
Dear Sabrina,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Sibylle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Roelof Gjaltema General Manager den 10. maj 2024
Dear Sibylle,Thanks for this kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next stay.Best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Alexandre

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice room. They gave us a free upgrade to king room
Overnattede 3 nætter i maj 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 7. maj 2024
Dear Alexandre,Thank you for such a great review.It's fantastic to hear that the comfort of our king room contributed to a memorable experience. Our team loves to surprise and delight our guests whenever possible.We’d love to see you again when you next visit Amsterdam.All the best,EncarnaRoelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Leslie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A
Overnattede 1 nat i maj 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 6. maj 2024
Dear Leslie, Thank you for taking the time to review your stay, we're happy to read that over all you have enjoyed your stay with us. We are looking forward to welcoming you again. All the best!Roelof GjaltemaGeneral Manager TSH Amsterdam City

6/10 Okay

Vita

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Geen bestek of bekers op de kamer in het keukentje
Overnattede 1 nat i maj 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 5. maj 2024
Beste Vita, Bedankt voor uw feedback.Het verkrijgen van bekers en een volledige kitchen-pack is iets dat wij bij de receptie beschikbaar stellen. Onze excuses dat dit niet duidelijk is aangegeven. Voor de volgende keer, kom vooral langs de receptie en vraag ernaar, dan kunnen we je helpen. Met vriendelijke groet en graag tot ziens,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Cheuk Kin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Roelof Gjaltema General Manager den 10. maj 2024
Beste KinHartelijk bedankt voor uw fijne review.Het verheugt ons dat u tevreden was over onder andere de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Graag tot de volgende keer.Met vriendelijke groet,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Jacqueline

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was great and definitely recommend. We really enjoyed the room. The hotel offered many amenities and activities that looked great. The metro station was steps from the front door so it was a convenient ride to the city center.
Overnattede 1 nat i marts 2024
Svar fra Roelof Gjaltema General Manager den 4. maj 2024
Dear Jacqueline,Thank you for such a positive review.We're glad to hear that our location next to the metro station made your adventures around Amsterdam easy. It's great that you enjoyed the room and the amenities we offer.It would be our pleasure to have you return on another occasion. Very best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Lydia valva, Seine port

Synes godt om: Rengøring, service og personale
A deux pas du metro pour la gare centrale , au calme , tres bon petit dejeuner tres complet cependant un bemol : la literie le matelas a l ancienne avec des creux et des bosses pas top pour se relaxer apres des longues journees de marche
Overnattede 3 nætter i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 1. maj 2024
Chère Lydia,Merci pour la rédaction de ce commentaire sur notre hôtel.Nous sommes ravis que notre emplacement idéal proche du métro et notre petit déjeuner complet aient contribué à rendre votre séjour agréable. Toutefois, nous sommes navrés d'entendre que la qualité de la literie n'ait pas été à la hauteur de vos attentes, et nous comprenons l'importance d'un bon sommeil réparateur. Sachez que nos matelas ont été renouvelés récemment et ce que vous décrivez n'est pas conforme à nos standards. Nous allons immédiatement vérifier l'état de la literie de votre chambre et prendre les mesures nécessaires. Nous espérons avoir le plaisir de vous recevoir à nouveau pour un séjour 100% réussi.Bien à vous,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Heather, Flushing

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It doesn't mention that they do not change the sheets until you leave. But you do figure that out
Overnattede 7 nætter i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 30. apr. 2024
Dear Heather, We would like to thank you for this review about your recent experience in our hotel.It seems there might have been a little mix-up – we don't actually have a pool at The Social Hub. However, if you're ever back in town, we'd love to show you around our other amenities, like our 24/7 fitness center and lively terrace!We hope to welcome you back. Best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Heather, Flushing

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There were a lot of things that I did not check out on the property. If I had the time, I would have liked to see the pool.
Overnattede 1 nat i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 30. apr. 2024
Dear Heather, We would like to thank you for this review about your recent experience in our hotel.It seems there might have been a little mix-up – we don't actually have a pool at The Social Hub. However, if you're ever back in town, we'd love to show you around our other amenities, like our 24/7 fitness center and lively terrace!We hope to welcome you back. Best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Lauren Saoirse

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic 2 day stay here for a conference in the city. Staff were super friendly, and always happy to help. Room had everything I needed (except a mug, which the staff were able to happily provide). Overall a great stay, and I will be staying here again in the future.
Overnattede 2 nætter i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 30. apr. 2024
Dear Lauren Saoirse, We would like to thank you for this review about your recent experience in our hotel.It's great to know our staff's friendliness stood out and that your room was well-equipped for your conference stay. Missing a mug is certainly a 'mug-nificent' oversight on our part, but I'm glad we could quickly resolve it for you.We hope to welcome you back. Best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Heather, Flushing

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There is so much to do on the property, everyday a way for people to meet each other. But they don't take or replace cups in the room, you'll need to bring them down and ask for more. There's coffee and tea, but they don't replace those everytime either. The room is clean, comfortable, cute details! Everyone is friendly.
Overnattede 1 nat i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 27. apr. 2024
Dear Heather, We would like to thank you for this review about your recent experience in our hotel.We're all about connecting people and it sounds like you're making the most of it. Regarding the cups and coffee replenishment, our daily housekeeping typically includes these services, so it's curious that you experienced otherwise. I'll personally look into this to ensure our usual standards are upheld. Remember, our friendly staff is always on standby to assist with any hiccups!We hope to welcome you back. Best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

mehul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay all around. Perfect Location right next to train station. 10 mins to Centraal.
Overnattede 5 nætter i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 27. apr. 2024
Dear Mehul,Thank you for your review.It's fantastic to know our prime location by the train station served you well for your Amsterdam adventures. Our proximity to the city center is indeed one of the highlights we're proud of.We’d love to see you again when you next visit Amsterdam.All the best,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Marga indraswari, singapore

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice service. Provide even welcome drinks and snacks for us. The room is big and we can leave our luggage behind after checking out. The place is very near with the metro too.
Overnattede 1 nat i april 2024
Svar fra Roelof Gjaltema General Manager TSH den 26. apr. 2024
Dear Marga,Thank you for such a positive review.We're thrilled you appreciated the welcome treats and found our roomy accommodations to your liking. Our location right by the metro surely makes city exploring a breeze! Super handy that our luggage room was a plus for you.It would be our pleasure to have you return on another occasion. Very best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Mohankumar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No sleeper in the room
Overnattede 3 nætter i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 17. apr. 2024
Hi there,Thanks for taking the time to share your review.Please accept our apologies for the inconvenience that you experienced during your stay. We always encourage guests to contact reception during their stay of any issues so that we might deal with them immediately.It would be a pleasure to have you return on another occasion. All the best,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Neelam

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall it was a nice place to stay and I liked the social area in the reception lobby. Very spacious, natural light. The rooms were also very spacious, beds super comfortable. The only downside I would say is that no mini toiletries provided in the room i.e. cotton pads, cotton buds, mini shampoo, mini conditioner. Oh and the shower is not super powerful and water only warms to a certain temperature. No other downsides. 20 minutes by metro to Centraal station so can't complain!
Overnattede 2 nætter i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 17. apr. 2024
Dear Neelam,Thank you for taking the time to share your review.It's great to know you appreciated your spacious room and our high standards.We regret that you did not let us know at the time as one of our team members would have taken the necessary action. We always provide toiletries under request. We would be delighted to welcome you back for another stay in the future. Best regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Michael

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice, high-tech, clean place to stay while in Amsterdam. Easy to reach via metro
Overnattede 1 nat i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 20. apr. 2024
Dear Michael,Thank you so much for your positive feedback following your stay.We are thrilled that you had such an enjoyable stay with us and were able to make the most of exploring the city from our convenient location.We’d love to see you again when you next visit Amsterdam.All the best,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Katie

Synes godt om: Rengøring, service og personale
.
Overnattede 2 nætter i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 20. apr. 2024
Dear Katie,Thank you for taking the time to review your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back.Kind regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Felipe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an excellent stay here. Everything was so good, the location is excellent, you have a metro station a few meters away. The check in was so agile and the staff was so kind.
Overnattede 2 nætter i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam Cit den 11. apr. 2024
Dear Felipe,Thank you for such a positive review.It's good to hear our central location and proximity to the metro made your stay convenient. Your shout-out to our staff and the smooth check-in experience brightens our day!We’d love to see you again when you next visit Amsterdam.All the best,Roelof GjaltemaGeneral Manager TSH Amsterdam City

10/10 Fremragende

Olga

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam Cit den 12. apr. 2024
Beste Olga,Hartelijk bedankt voor uw fijne review.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Hartelijke groeten,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

William Bao Binh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Loved the stay - amazing room but loose tap in bedroom and missing Chromecast which we raised to the staff but it was not fixed.
Overnattede 5 nætter i marts 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam Cit den 28. mar. 2024
Dear William Bao,Thank you for taking the time to provide feedback on your recent stay at our hotel. We greatly appreciate your ratings and comments.We're thrilled to hear that you loved your stay and found the room to be amazing. However, we apologize for any inconvenience caused by the loose tap in the bedroom and the missing Chromecast. Your concerns have been noted, and we will address them promptly to ensure a more comfortable experience for our future guests.We're committed to providing exceptional service, and we regret that we fell short of your expectations in this instance. Please rest assured that we will use your feedback to improve our services and amenities.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Gloria

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is definitely more cool than a traditional hotel. The decor is a bit unusual but it's not a bad thing. The hotel is close to some really great restaurants and very close to the metro which is a positive. The room is comfortable, good size and has almost all of the basics. I like the easy streaming on the TV, which allowed me to mirror my phone over and watch it on the TV. slight negative, the room has only shampoo and shower gel - it could do with conditioner and body lotion as well. Some other bits are available on request like dental kits and vanity kits. Service is mixed - mostly really friendly and helpful staff, there was one lady who just couldn't be bothered to smile and kind of rushed me when there was no one waiting and no one picked up the phone when I called to reception. I do think the staff issues were only a one off. I would come back and stay if I come back to Amsterdam again.
Overnattede 2 nætter i marts 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam Cit den 28. mar. 2024
Dear Gloria,Thank you for choosing to stay at our hotel and for sharing your detailed feedback and review with us. We greatly appreciate your ratings and insights into your experience.We're delighted to hear that you found our hotel to be a refreshing departure from traditional options, with its unique decor and convenient location near excellent restaurants and the metro. It's fantastic to know that you found the room comfortable and enjoyed the easy streaming feature on the TV.Your feedback regarding the availability of amenities in the room has been duly noted, and we will review our offerings to ensure a more comprehensive selection for our guests in the future.We apologize for any inconsistency in service you experienced during your stay. Rest assured, we will address this internally to ensure that all our staff members consistently provide friendly and attentive service to our guests.We're glad to hear that despite these minor issues, you would consider staying with us again if you return to Amsterdam. We look forward to welcoming you back and providing you with an even better experience next time.Best regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City

2/10 Forfærdeligt

Paul

Overnattede 1 nat i marts 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 20. apr. 2024
Beste Paul,Bedankt voor uw feedback.We zouden graag weten hoe we uw ervaring kunnen verbeteren. We horen graag uw feedback.Graag verwelkomen we u in de toekomst nogmaals voor een nieuwe kans.Met vriendelijke groet,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Mary

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
-
Overnattede 3 nætter i marts 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam City den 21. mar. 2024
Hello Mary,We're thrilled you took the time to share your rating with us!It's great to know you enjoyed your stay with us.We look forward to welcoming you back for another excellent experience with us. Kind regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Anish

Overnattede 2 nætter i marts 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam Cit den 12. apr. 2024
Beste Anish,Heel erg bedankt voor uw mooie score!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groet,Roelof GjaltemaGeneral Manager TSH Amsterdam City

8/10 Udmærket

Jordan, Bridgwater

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Nice hotel and not far from city centre.
Overnattede 3 nætter i februar 2024
Svar fra Roelof Gjaltema General Manager TSH Amsterdam Cit den 17. mar. 2024
Dear Jordan, Thank you for taking the time to share your review.We are delighted to read that you enjoyed your stay and found our prices competitive.We are always available for directions and advice on the best ways to visit the city.We look forward to welcoming you back.Kind regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City