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Anmeldelser af Steigenberger Airport Hotel Amsterdam

4 out of 5
Steigenberger Airport Hotel Amsterdam
Stationsplein ZW 951, Schiphol

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 594 af i alt 1013 anmeldelser" "
Bedømmelse på 8 − Udmærket. 273 af i alt 1013 anmeldelser" "
Bedømmelse på 6 − Okay. 77 af i alt 1013 anmeldelser" "
Bedømmelse på 4 − Dårligt. 36 af i alt 1013 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 1013 anmeldelser" "

9,4/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

jannik

Overnattede 2 nætter i december 2023
Svar fra Erwin Bruyn den 18. jan. 2024
Dear Guest,What a delight it is to read your concise yet impactful review. It is heartening to know that your experience with us at Steigenberger Airport Hotel Amsterdam was so positive that you've rated us a perfect score.In our commitment to providing top-notch hospitality, such feedback is a strong motivator. It reassures us that our efforts to ensure a comfortable and memorable stay for our guests are well received.We look forward to welcoming you again and continually exceeding your expectations.Kind regards,Erwin M. BruynGeneral Manager

8/10 Udmærket

Ole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Erwin M. Bruyn den 6. okt. 2023
Dear Guest,It's wonderful to hear that your stay at the Steigenberger Airport Hotel Amsterdam was a positive experience. We're committed to ensuring our guests have a memorable visit, and your feedback is a testament to our efforts.If you have any suggestions or additional feedback in the future, please do not hesitate to share. We always strive to enhance our service and your input would be invaluable.Kind regards,Erwin M. BruynGeneral Manager

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i juni 2023
Svar fra Erwin M. Bruyn den 22. aug. 2023
Dear Guest,It's wonderful to learn that you've had a perfect experience at the Steigenberger Airport Hotel Amsterdam. Your review is of great value for us. We are committed to providing our guests with the highest level of service and it's uplifting to know we've succeeded in your case.We look forward to having the pleasure of welcoming you back in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Gitte

Overnattede 1 nat i juli 2023
Svar fra Erwin M. Bruyn den 14. jul. 2023
Dear Guest,Thank you for taking the time to provide feedback on your stay with us at Steigenberger Airport Hotel Amsterdam. We are delighted to hear that you enjoyed your visit and appreciate your kind words. We strive to provide excellent service and a comfortable stay for all our guests, so it is wonderful to hear that we have achieved this goal. Our team is committed to offering the best hospitality experience possible, and your feedback is an invaluable part of this process. We hope that we have the opportunity to welcome you back in the future!Kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Thomas

Overnattede 1 nat i maj 2023

8/10 Udmærket

Uffe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2023
Svar fra Erwin M. Bruyn den 24. apr. 2023
Thank you for taking the time to share your feedback about your stay at Steigenberger Airport Hotel Amsterdam. We are pleased to hear that you enjoyed your stay with us. We are constantly striving to create an experience that exceeds our guests' expectations and we hope that our service, staff and facilities were up to your satisfaction. As always, we appreciate your patronage and look forward to welcoming you back in the near future.Kind regards,Erwin M. BruynGeneral Manager

8/10 Udmærket

Henrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fine hotel and good size of room. Very few amenities but reception could supply with toothbrush. My biggest problem was the bed. It was too soft for my taste. One side espicially, so I had to use other side. Seems old mattress. Breakfast was very good and nice selection. Good gym.
Overnattede 2 nætter i januar 2023
Svar fra Erwin M. Bruyn den 24. jan. 2023
Dear guest,Thank you for taking the time to share your experience with us.Your positive comments are very much appreciated.We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Jan

Overnattede 1 nat i juli 2022
Svar fra Erwin M. Bruyn den 26. jul. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Erwin M. Bruyn den 19. jul. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Inger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Erwin M. Bruyn den 15. jun. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Lasse

Overnattede 1 nat i april 2022

10/10 Fremragende

Ralf

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Erwin M. Bruyn den 23. feb. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in our hotel. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Stefanie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good for business
Lovely hotel and the Shuttle is always on time
Overnattede 1 nat i november 2021
Svar fra Erwin M. Bruyn den 22. nov. 2021
Dear guest, Thank your very much for taking the time to share your experience with us. We truly appreciate your positive comments. We are looking forward to welcome you again in our hotel. With kind regards, Erwin M. Bruyn General Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt til prisen
Overnattede 1 nat i november 2021
Svar fra Erwin M. Bruyn den 15. nov. 2021
Dear guest, Thank you for taking the time to share your experience with us. We truly appreciate your positive feedback. We are looking forward to welcoming you again in our hotel. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Jan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel
Overnattede 2 nætter i november 2021
Svar fra Erwin M. Bruyn den 10. nov. 2021
Dear guest, thank you for taking the time to share your feedback with us. We appreciate your comments. We are looking forward to welcome you again in our hotel. With kind regards, Erwin M. Bruyn General Manager

8/10 Udmærket

Brian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021

8/10 Udmærket

Stefanie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good service
Very good standard. Transport with hotel shuttle bus was super nice and on time! Hotel was very comfortable and the corona measures were perfect.
Overnattede 1 nat i december 2020
Svar fra Steigenberger Airport Hotel Amsterdam den 7. jan. 2021
Dear guest, We thank you for your kind words and compliments about our Corona measures. We are very happy that we can welcome our guests in a safe environment. With kind regards, Erwin M. Bruyn General Manager

8/10 Udmærket

Andreas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020

8/10 Udmærket

Andreas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020

10/10 Fremragende

Fuat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Overnattede 3 nætter i september 2020

8/10 Udmærket

Niels

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good airport hotel
Good airport hotel with shuttle. Convinient and nice rooms.
Overnattede 1 nat i august 2020

8/10 Udmærket

Martin F.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really really nice - but Wifi wasn't all nice
Really really nice - but I had problems with Wifi -both connection/stability and speed... As I only stayed there 1 night I didn't even want to deal with this and confront the clerks. I assume that a hotel like this has a many access points, for a good signal through all walls, in all rooms.
Overnattede 1 nat i august 2020

8/10 Udmærket

Aksel Bjoern

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt lufthavnshotel
Godt forretningshotel, tæt på lufthavn. Virkelige gode værelser og morgenmad. Omgivelser ikke spændende.
Overnattede 1 nat i februar 2020

10/10 Fremragende

Daniel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super godt hotel
Super lækker hotel. Meget fint og stort værelse med godt skrivebord til arbejde.
Overnattede 1 nat i februar 2020

8/10 Udmærket

Sonja

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
beautiful hotel but VERY bad service
Check in and check out was a horrible experience. Very very bad service.
Overnattede 2 nætter i februar 2020

10/10 Fremragende

Søren

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel med dejligt spa-område
Fint hotel med dejligt spa-område. Shuttlebus til terminalen hver halve time og herfra nemt til Amsterdam C. Dejlig morgenmadsbuffet!
Overnattede 5 nætter i januar 2020

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

8/10 Udmærket

Tim

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an airport hotel with a shuttle to the airport. So, it is located not within walking distance to the hotel. Otherwise very comfortable with a very nice staff.
Overnattede 1 nat i april 2024

10/10 Fremragende

Terry

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Shuttle to Airport
Overnattede 1 nat i april 2024

10/10 Fremragende

Joan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and property in excellent condition. Friendly and helpful staff.
Overnattede 1 nat i april 2024

8/10 Udmærket

Annette

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice and spacious, took a minute to figure out the card for the lights. They obviously need to get a larger or multiple shuttle vans because they were overloaded, but we do appreciate having the transport.
Overnattede 1 nat i april 2024

8/10 Udmærket

Jinming

Rejste med familie
Not happy about the shuttle bus service. I stayed 5 nights. The shuttle bus missed twice. One night I waited more than an hour (from 6pm to 7:30pm) and call the front desk 3 times but no one picked up the phone, I took the tax back to hotel. The other night, the shuttle bus came later which caused bus overloaded and bus driver drove the bus dangerously fast that I felt the bus would overturned when made a turn. It was a horrible experience. Other than shuttle bus, other service are OK.
Overnattede 5 nætter i april 2024

10/10 Fremragende

Catherine

Rejste med partner
They got us in earlier than the standard check-in time.
Overnattede 1 nat i april 2024

4/10 Dårligt

ellen

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bed too soft. Airport shuttle starts at 6AM which doesn't help for a 7AM flight. Told to take a taxi for 20-30 euros!! Need adapters, no USB ports in room. Furniture old & scratched, ripped upholstery. Shuttle limit 23 people; yes- terday I was on a shuttle with 28 people & was hit in the head with luggage. 10 euros an hour extra for early check in, no refund for 6 hour early check out!! Won't stay or recommend this hotel!!!
Overnattede 2 nætter i april 2024
Svar fra Erwin M. Bruyn den 25. apr. 2024
Dear Ellen,We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us, and we regret that we fell short of meeting your expectations. We will address the issues you raised with our team to ensure improvements are made. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to make it right for you in the future.Kind regards,Erwin M. BruynGeneral Manager

8/10 Udmærket

Ralph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pricey food service, quiet facility, Restful. Regards P.S,
Overnattede 1 nat i april 2024

6/10 Okay

Kiana

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Staff were snobby and short with us except one front desk gentleman.
Overnattede 1 nat i april 2024

6/10 Okay

Edna

Synes godt om: Faciliteter
House keeping is not to the hotel standards. Garbage was not taken out. Coffee and tea tray were empty and did not get the bottle water. Once we changed room the safe and the fridge were not in working condition. The house keeping was up to near par.
Overnattede 4 nætter i april 2024
Svar fra Erwin M. Bruyn den 23. apr. 2024
Dear Edna,We sincerely apologize for the inconvenience you experienced with our housekeeping services during your stay. It's disappointing to hear that the cleanliness and maintenance of your room did not meet our usual standards. Your feedback is invaluable, and we will address these issues with our housekeeping team to ensure such oversights are not repeated. Please know that your comfort and satisfaction are of utmost importance to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

ELIAS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
location shuttle
Overnattede 4 nætter i april 2024

10/10 Fremragende

Francisco

Nice location for one night next to the airport
Overnattede 1 nat i april 2024

6/10 Okay

Gregory

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
The toilet in the room was now clean, brown streaks all about. Also the toilet was not even flushed. The food at the gourmet restaurant on the main floor was absolutely inedible.
Overnattede 1 nat i april 2024
Svar fra Erwin M. Bruyn den 23. apr. 2024
Dear Gregory,We sincerely apologize for the unsatisfactory experience you encountered during your stay. Cleanliness and quality are paramount to us, and we regret that we fell short of your expectations in these areas. Your feedback regarding the cleanliness of the toilet and the quality of the food at ourrestaurant is concerning, and we will address these issues with our teams. Thank you for bringing these matters to our attention, and we hope to have the opportunity to restore your confidence in our hotel during any future visits.Kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Peter, Etobicoke

Rejste med familie
Excellent hotel shuttle service. Very convenient. Room is clean, very quiet at night. Staffs are very friendly.
Overnattede 1 nat i april 2024

8/10 Udmærket

Alistair

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, spotlessly clean. Great wellness facilities and front desk staff (Thanks Olivier). Housekeeping could have been better
Overnattede 3 nætter i april 2024

8/10 Udmærket

Jeremi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel hôtel, réceptionnistes souriants et accueillants. Belle chambre avec plein d'équipements sympa (réfrigérateur, coffre, fer à repasser, 2 sèche cheveux, une bouilloire,...). La bagagerie, le bar restaurant,... La navette entre l'aéroport et l'hôtel super pratique. La seule chose dommage, c'est que j'avais envoyé un message via Expedia et un autre par mail pour prévenir que nous ne serions pas présents la 1ère nuit. Je n'ai pas eu de réponse à aucun des deux messages, à la réception ils ne les voyaient pas, et l'hôtel avait shooté la réservation.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Michael, Raleigh

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and welcoming staff. Room was spacious and bed comfortable.
Overnattede 1 nat i april 2024

8/10 Udmærket

PATRICK

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well located. Clean. Pleasant employees. Rooms are practical.
Overnattede 1 nat i april 2024

10/10 Fremragende

Raymond, Kansas City

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a wonderful stay. Ron was spacious and quiet. Bed was comfortable. Food at the bar was delicious.
Overnattede 1 nat i april 2024

10/10 Fremragende

Hans

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The airport shuttle operates on the half hour, masks not required as stated on their website. Shuttle to hotel is a 10 minute ride. Restaurant at hotel is the only nearby option to dine and is expensive, but good food. Located adjacent to KLM offices.
Overnattede 1 nat i april 2024

8/10 Udmærket

Lodewijk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Helene

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was great place to stay
Overnattede 1 nat i april 2024
Svar fra Erwin M. Bruyn den 23. apr. 2024
Dear Helene,We appreciate your fantastic review! It's wonderful to hear that you had a flawless experience during your stay with us. Thank you and we hope to have the pleasure of hosting you again soon!Kind regards,Erwin M. BruynGeneral Manager

8/10 Udmærket

Gail

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024