Spa

Anmeldelser af Steigenberger Airport Hotel Amsterdam

4 out of 5
Steigenberger Airport Hotel Amsterdam
Stationsplein ZW 951, Schiphol

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 599 af i alt 1008 anmeldelser" "
Bedømmelse på 8 − Udmærket. 265 af i alt 1008 anmeldelser" "
Bedømmelse på 6 − Okay. 77 af i alt 1008 anmeldelser" "
Bedømmelse på 4 − Dårligt. 35 af i alt 1008 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 1008 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

jannik

Overnattede 2 nætter i december 2023
Svar fra Erwin Bruyn den 18. jan. 2024
Dear Guest,What a delight it is to read your concise yet impactful review. It is heartening to know that your experience with us at Steigenberger Airport Hotel Amsterdam was so positive that you've rated us a perfect score.In our commitment to providing top-notch hospitality, such feedback is a strong motivator. It reassures us that our efforts to ensure a comfortable and memorable stay for our guests are well received.We look forward to welcoming you again and continually exceeding your expectations.Kind regards,Erwin M. BruynGeneral Manager

8/10 Udmærket

Ole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Erwin M. Bruyn den 6. okt. 2023
Dear Guest,It's wonderful to hear that your stay at the Steigenberger Airport Hotel Amsterdam was a positive experience. We're committed to ensuring our guests have a memorable visit, and your feedback is a testament to our efforts.If you have any suggestions or additional feedback in the future, please do not hesitate to share. We always strive to enhance our service and your input would be invaluable.Kind regards,Erwin M. BruynGeneral Manager

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i juni 2023
Svar fra Erwin M. Bruyn den 22. aug. 2023
Dear Guest,It's wonderful to learn that you've had a perfect experience at the Steigenberger Airport Hotel Amsterdam. Your review is of great value for us. We are committed to providing our guests with the highest level of service and it's uplifting to know we've succeeded in your case.We look forward to having the pleasure of welcoming you back in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Gitte

Overnattede 1 nat i juli 2023
Svar fra Erwin M. Bruyn den 14. jul. 2023
Dear Guest,Thank you for taking the time to provide feedback on your stay with us at Steigenberger Airport Hotel Amsterdam. We are delighted to hear that you enjoyed your visit and appreciate your kind words. We strive to provide excellent service and a comfortable stay for all our guests, so it is wonderful to hear that we have achieved this goal. Our team is committed to offering the best hospitality experience possible, and your feedback is an invaluable part of this process. We hope that we have the opportunity to welcome you back in the future!Kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Thomas

Overnattede 1 nat i maj 2023

8/10 Udmærket

Uffe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2023
Svar fra Erwin M. Bruyn den 24. apr. 2023
Thank you for taking the time to share your feedback about your stay at Steigenberger Airport Hotel Amsterdam. We are pleased to hear that you enjoyed your stay with us. We are constantly striving to create an experience that exceeds our guests' expectations and we hope that our service, staff and facilities were up to your satisfaction. As always, we appreciate your patronage and look forward to welcoming you back in the near future.Kind regards,Erwin M. BruynGeneral Manager

8/10 Udmærket

Henrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fine hotel and good size of room. Very few amenities but reception could supply with toothbrush. My biggest problem was the bed. It was too soft for my taste. One side espicially, so I had to use other side. Seems old mattress. Breakfast was very good and nice selection. Good gym.
Overnattede 2 nætter i januar 2023
Svar fra Erwin M. Bruyn den 24. jan. 2023
Dear guest,Thank you for taking the time to share your experience with us.Your positive comments are very much appreciated.We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Jan

Overnattede 1 nat i juli 2022
Svar fra Erwin M. Bruyn den 26. jul. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Erwin M. Bruyn den 19. jul. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Inger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Erwin M. Bruyn den 15. jun. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Lasse

Overnattede 1 nat i april 2022

10/10 Fremragende

Ralf

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Erwin M. Bruyn den 23. feb. 2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in our hotel. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Stefanie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good for business
Lovely hotel and the Shuttle is always on time
Overnattede 1 nat i november 2021
Svar fra Erwin M. Bruyn den 22. nov. 2021
Dear guest, Thank your very much for taking the time to share your experience with us. We truly appreciate your positive comments. We are looking forward to welcome you again in our hotel. With kind regards, Erwin M. Bruyn General Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt til prisen
Overnattede 1 nat i november 2021
Svar fra Erwin M. Bruyn den 15. nov. 2021
Dear guest, Thank you for taking the time to share your experience with us. We truly appreciate your positive feedback. We are looking forward to welcoming you again in our hotel. With kind regards, Erwin M. Bruyn General Manager

10/10 Fremragende

Jan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel
Overnattede 2 nætter i november 2021
Svar fra Erwin M. Bruyn den 10. nov. 2021
Dear guest, thank you for taking the time to share your feedback with us. We appreciate your comments. We are looking forward to welcome you again in our hotel. With kind regards, Erwin M. Bruyn General Manager

8/10 Udmærket

Brian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021

8/10 Udmærket

Stefanie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good service
Very good standard. Transport with hotel shuttle bus was super nice and on time! Hotel was very comfortable and the corona measures were perfect.
Overnattede 1 nat i december 2020
Svar fra Steigenberger Airport Hotel Amsterdam den 7. jan. 2021
Dear guest, We thank you for your kind words and compliments about our Corona measures. We are very happy that we can welcome our guests in a safe environment. With kind regards, Erwin M. Bruyn General Manager

8/10 Udmærket

Andreas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020

8/10 Udmærket

Andreas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020

10/10 Fremragende

Fuat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Overnattede 3 nætter i september 2020

8/10 Udmærket

Niels

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good airport hotel
Good airport hotel with shuttle. Convinient and nice rooms.
Overnattede 1 nat i august 2020

8/10 Udmærket

Martin F.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really really nice - but Wifi wasn't all nice
Really really nice - but I had problems with Wifi -both connection/stability and speed... As I only stayed there 1 night I didn't even want to deal with this and confront the clerks. I assume that a hotel like this has a many access points, for a good signal through all walls, in all rooms.
Overnattede 1 nat i august 2020

8/10 Udmærket

Aksel Bjoern

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt lufthavnshotel
Godt forretningshotel, tæt på lufthavn. Virkelige gode værelser og morgenmad. Omgivelser ikke spændende.
Overnattede 1 nat i februar 2020

10/10 Fremragende

Daniel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super godt hotel
Super lækker hotel. Meget fint og stort værelse med godt skrivebord til arbejde.
Overnattede 1 nat i februar 2020

8/10 Udmærket

Sonja

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
beautiful hotel but VERY bad service
Check in and check out was a horrible experience. Very very bad service.
Overnattede 2 nætter i februar 2020

10/10 Fremragende

Søren

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel med dejligt spa-område
Fint hotel med dejligt spa-område. Shuttlebus til terminalen hver halve time og herfra nemt til Amsterdam C. Dejlig morgenmadsbuffet!
Overnattede 5 nætter i januar 2020

8/10 Udmærket

Rob

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice room. Very clean. Convenient location to the airport with a great shuttle service. Comfortable mattress. Negative points: no room was available when we arrived at checking time, in spite of our reservation; restaurant was closed and prices in the bar were eye-watering for mediocre quality bar food.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The check in was quite slow - due to computer issues. The room was nice, good sized, clean and all that we needed. Bathroom was very nice, beds were comfortable Most Disappointed with the restaurant but there were no other options: poor service, quality of food was bad and way overpriced! no breakfast included, and no free coffee in lobby. Overall stay was good but definitely need some quick and inexpensive food options!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Juan

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A quiet place and well organized with its shuttle to take you to and from the airport.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Eldridge

Synes godt om: Faciliteter
Wonderful and smooth service
Overnattede 1 nat i maj 2024

10/10 Fremragende

Pat, Fort Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place to stay during a long layover in Amsterdam
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Linnette

Rejste med partner
Synes ikke om: Rengøring, service og personale
La habitacion con mal olor a humedad, las paredes en area de la bañera sucias. Durante el transporte el chofer desconsiderado con las personas que estabamos de pie, sin cuidado en la velocidad.
Overnattede 1 nat i maj 2024
Svar fra Erwin M. Bruyn den 21. maj 2024
Dear Linnette, We apologize for the unpleasant experience you had during your stay with us. It is unacceptable that you encountered a musty odor in the room and dirty walls in the bathtub area. We will ensure that our housekeeping team addresses these issues promptly to maintain a high standard of cleanliness for our guests.Additionally, we apologize for the behavior of the driver during your transportation. We take passenger safety seriously and will address this matter with our transportation team to ensure that all guests are treated with respect and care.Thank you for bringing these concerns to our attention. Your feedback is invaluable to us, and we will take the necessary steps to improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.Best regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great transition stay to get over jet lag on the way to holidays!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Aswatnarayan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff - very friendly and helpful. Hotel is beautiful. Room was very nice
Overnattede 1 nat i maj 2024

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great hotel to be close t the airport in Amsterdam
Overnattede 1 nat i maj 2024

8/10 Udmærket

Trinda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property nice, limited places to eat , food and drink at hotel very expensive
Overnattede 3 nætter i april 2024

8/10 Udmærket

Chung Yee

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
good to have shuttle bus to the airport
Overnattede 1 nat i maj 2024

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Cornelis, Woodstock

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location if you are flying in or out of Schiphol. Inconvenient if you are staying there with any other purpose in mind. There is literally nothing else around the hotel except other hotels, corporate offices and airport warehouses.
Overnattede 1 nat i maj 2024
Svar fra Erwin M. Bruyn den 14. maj 2024
Dear Cornelis, We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the lack of soap in the shower, the non-functional TV, and the absence of amenities such as a coffee machine or alarm clock. This falls short of the standards we aim to uphold. Please know that we take your feedback seriously, and we will address these concerns promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to make it up to you on your next visit.Kind regards,Erwin M. BruynGeneral Manager

8/10 Udmærket

Adam

Rejste med partner
Synes godt om: Rengøring, service og personale
It’s close to airport, but has no stores or dining close.Overall I would st.ay here again
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Peter

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
No Soap in the shower also TV was not working and no coffee machine or a alarm clock
Overnattede 1 nat i maj 2024
Svar fra Erwin M. Bruyn den 14. maj 2024
Dear Peter, We sincerely apologize for the inconveniences you experienced during your stay. Providing a comfortable and convenient experience for our guests is our top priority, and it's disappointing to hear that we fell short in meeting your expectations.Regarding the lack of soap in the shower and the non-functioning TV, we will address these issues with our housekeeping and maintenance teams to ensure that they are promptly rectified. Additionally, we apologize for the absence of a coffee machine and an alarm clock in your room. We will take your feedback into consideration as we strive to improve our amenities and services.We truly appreciate your feedback, as it helps us identify areas for improvement. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to contact us directly. We hope to have the opportunity to exceed your expectations in the future.Kind regards, Erwin M. BruynGeneral Manager

10/10 Fremragende

Jeffery

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a beautiful hotel! Great location -convenient to mass transportation and the airport. Very friendly and helpful staff. Loved the free airport shuttle!
Overnattede 1 nat i maj 2024
Svar fra Erwin M. Bruyn den 23. maj 2024
Dear Jefferey, We're pleased to hear that you found our hotel beautiful and enjoyed our convenient location to mass transportation and the airport. We're also delighted that you found our staff friendly and helpful, and that you appreciated our free airport shuttle service. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Joseph

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and access to transportation.
Overnattede 3 nætter i april 2024
Svar fra Erwin M. Bruyn den 23. maj 2024
Dear Joseph, Thank you for your feedback! We're pleased to hear that you had a positive experience with our staff and found our transportation access convenient. Providing excellent service and convenient amenities is our priority, and we're glad that it contributed to your stay. We look forward to welcoming you back in the future!Kind regards,Erwin M. BruynGeneral Manager

2/10 Forfærdeligt

Jami Arabella

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Deirdre

Synes godt om: Faciliteter
Convenient to the airport. Room was comfortable. Bed was decent but not great. I ate in the restaurant, very friendly staff and service was good but food was expensive and mediocre. I would stay again.
Overnattede 1 nat i april 2024
Svar fra Erwin M. Bruyn den 14. maj 2024
Dear Deirdre, We're glad to hear that you found our location convenient to the airport and that you enjoyed a comfortable stay with us. We appreciate your compliments on our friendly staff and good service at the restaurant. However, we apologize if the food didn't meet your expectations in terms of both quality and pricing. Rest assured, we'll take your comments into consideration to improve our offerings. We look forward to welcoming you back on your next visit.Kind regards, Erwin M. BruynGeneral Manager

10/10 Fremragende

Richie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Bonnie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, convenient, quiet. Iris at check in was kind, personable and very helpful setting us up with taxi service for a very early flight.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Anita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, especially for the $. Appreciated the free bus ride to the airport.
Overnattede 1 nat i april 2024
Svar fra Erwin M. Bruyn den 23. maj 2024
Dear Anita, Thank you for your kind words. We're delighted to hear that you found our hotel to be a great value and appreciated the complimentary shuttle service to the airport. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Mayuko

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
きれいでシャトルバスが便利でした
Overnattede 1 nat i maj 2024
Svar fra Erwin M. Bruyn den 14. maj 2024
Dear Mayuko, We're glad to hear that you found the room clean and that the shuttle bus was convenient. Your feedback is much appreciated.We look forward to welcoming you again in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 Fremragende

Agnes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and good service
Overnattede 2 nætter i april 2024
Svar fra Erwin M. Bruyn den 21. maj 2024
Dear Agnes, Thank you for your feedback. We're glad to hear that you found our hotel clean and that you were satisfied with the service provided. We strive to maintain high standards of cleanliness and customer service, and we're pleased to know that it was reflected in your experience. We hope to welcome you back again soon.Kind regards, Erwin M. BruynGeneral Manager