Udendørsområde

Anmeldelser af Mövenpick Hotel Amsterdam City Centre

4 out of 5
Mövenpick Hotel Amsterdam City Centre
Piet Heinkade 11, Amsterdam

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 585 af i alt 1007 anmeldelser" "
Bedømmelse på 8 − Udmærket. 272 af i alt 1007 anmeldelser" "
Bedømmelse på 6 − Okay. 78 af i alt 1007 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 1007 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 29 af i alt 1007 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Gregory

Overnattede 2 nætter i juni 2023
Svar fra General Manager den 4. jul. 2023
Dear Gregory,Many thanks for your positive rating! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

4/10 Dårligt

Monzer

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I will use this hotel again
Overnattede 1 nat i maj 2023
Svar fra General Manager den 22. maj 2023
Dear Monzer,Thank you very much for your positive feedback. We certainly look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Charlotte

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dejligt hotel, temmelig centralt på seværdigheder
Overnattede 3 nætter i april 2023
Svar fra General Manager den 2. maj 2023
Dear Charlotte,Thank you for your positive review. I am glad to hear you enjoyed your stay with us and hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Mathilde

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
rent, komfortabelt og venligt personale
Overnattede 3 nætter i februar 2023
Svar fra General Manager den 21. feb. 2023
Dear Mathilde,Thank you very much for your positive review! Compliment will be internally shared. We look forward to welcome you back soon!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2022
Svar fra General Manager den 27. sep. 2022
Dear anonymous guest,Many thanks for your high rating! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

4/10 Dårligt

Jan

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Overnattede 1 nat i juni 2022
Svar fra General Manager den 14. jun. 2022
Dear Jan, Thank you very much for your positive rating. We look forward to welcome you again! Kind regards, Remco Groenhuijzen General Manager

10/10 Fremragende

Frederik

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vælg Mövenpick hvis du er i tvivl
Nemt og bekvemt. Spot less oplevelse hele vejen igennem.
Overnattede 2 nætter i april 2022
Svar fra General Manager den 10. maj 2022
Dear Frederik, Thank you very much for your more than positive review. I am delighted to hear we made your stay such a pleasant and easy one and hope to welcome you back soon! Kind regards, Remco Groenhuijzen General Manager

4/10 Dårligt

Trine

Overnattede 2 nætter i marts 2022
Svar fra General Manager den 30. mar. 2022
Dear Trine, Many thanks for your positive review. We look forward to welcome you again! Kind regards, Remco Groenhuijzen General Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2021
Svar fra General Manager den 8. nov. 2021
Dear guest, Thank you for expressing your full satisfaction! We hope to welcome you back soon. Kind regards, Remco Groenhuijzen General Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt ophold
Det var et dejligt hotel og et lækkert værelse. Tæt på Amsterdam central og tæt på byliv
Overnattede 2 nætter i oktober 2021
Svar fra General Manager den 8. nov. 2021
Dear guest, Thank you very much for your positive review. We hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager

10/10 Fremragende

Søren

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2021
Svar fra General Manager den 3. nov. 2021
Dear Søren, Thank you very much! We hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

10/10 Fremragende

Søren

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel men dyr parkering
Overnattede 3 nætter i oktober 2021
Svar fra General Manager den 26. okt. 2021
Dear Søren, Thank you very much for your positive review and rating! Parking in Amsterdam is indeed on the high side; alternative options can be found on the website. Kind regards, Remco Groenhuijzen General Manager

6/10 Okay

Nikolas

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
I liked the room and the hotel. What drags the rating down is that the Sauna Area was closed. This should have been communicated on your website, but the information was first given upon arrival. Furthermore, in the welcome letter you claim it is because of restoration, but by the sauna area you claim it is for COVID safety.
Overnattede 3 nætter i oktober 2021
Svar fra General Manager den 18. okt. 2021
Dear Nikolas, Thank you very much for your review. I have read your comments and regret to learn you were not (made?) aware of the Sauna being closed. My apologies for this. Please be kindly informed, this information is being shown at the website of Expedia at "Temporarily Closures" and is available prior to your stay in our hotel. In addition to this, we have decided to also inform our guests upon arrival. Thank you for your remarks concerning the available text in our wellness area; this needs to be updated accordingly. Hopefully the above is helpful, and we may welcome you back in the future! Kind regards, Remco Groenhuijzen General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk ophold med et endnu bedre udsigt
Overnattede 2 nætter i august 2021
Svar fra General Manager den 25. aug. 2021
Dear Armend, Thank you for sharing your positive review. I am delighted to learn you enjoyed your stay and the splendid view! Next time you visit Amsterdam we hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

10/10 Fremragende

Christian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2021
Svar fra General Manager den 5. jul. 2021
Dear Christian, Many thanks for expressing your full satisfaction! We look forward to welcome you back soon. Kind regards, Remco Groenhuijzen General Manager

10/10 Fremragende

Karsten Borg

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2021
Svar fra General Manager den 28. jun. 2021
Dear Karsten, Thank you very much for expressing your full satisfaction!! We hope to welcome you back soon. Kind regards, Remco Groenhuijzen General Manager

10/10 Fremragende

Kirsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det bedste hotel i Amsterdam, skøn udsigt, dejlig service
Overnattede 1 nat i juli 2020
Svar fra General Manager den 13. jul. 2020
Dear Kirsten, Thank you very much for your more than great compliment! It has been our true pleasure to welcome you and we hope to assist you soon. Kind regards, Remco Groenhuijzen General Manager

10/10 Fremragende

Henrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2020
Svar fra General Manager den 17. feb. 2020
Dear guest, Thank you very much for taking the time to share your positive experience in our hotel, I hope you had a pleasant and safe trip back home. Come again! Kind regards, Remco Groenhuijzen

10/10 Fremragende

Jesper

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019
Svar fra General Manager den 7. okt. 2019
Dear Jesper, Thank you for expressing your full satisfaction! Kind regards, Remco Groenhuijzen General Manager

4/10 Dårligt

Eric

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quite difficult to arrive, if u dont find the correct way. It is very specific way to reach the hotel if u carry luggage, otherwise, it takes a big effort
Overnattede 1 nat i februar 2024
Svar fra General Manager den 27. maj 2024
Dear Eric,Thank you very much for your, regretfully low rated review based upon our location. We apologize for your inconveniences and for not being (made?) aware of our exact location, which can be found on Expedia prior to your arrival in our hotel. Our team is more than happy to assist you at all times, also before your arrival!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

James, Wellington

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 27. maj 2024
Dear James,Thank you very much for your positive rated review. We look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

4/10 Dårligt

Gebat

Overnattede 2 nætter i maj 2024
Svar fra General Manager den 27. maj 2024
Dear Gebat,Thank you for sharing your regretfully low rated review. It is unclear for us what happened? I can see you receievd a free upgrade to a Junior Suite, however there are no related traces with regards to your stay..Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Mike

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Hotel right next to the cruise port. Easy to find. Right on tram 26 line from Amsterdam Central Station. Clean, comfortable room. Quiet area. Would stay again.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 27. maj 2024
Dear Mike,Thank you very much for sharing your positive review.I am happy to hear you enjoyed your stay in our well appointed and convenient located hotel. Please stay again!Kind regards,Remco GroenhuijzenGeneral Manager

6/10 Okay

Tara

Rejste med familie
The hotel was nice and the breakfast was phenomenal. The air conditioning in our room didn’t cool the room as we would have liked, especially considering it was 80 degrees outside while we were there. The convenience to the ship pier was unbeatable!
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Tara,Thank you very much for your average rated review following your recent stay. I am pleased to learn you enjoyed your stay in general. Otherwise it is to my regret to ehar the Climate Control could not be adjusted to your satisfaction, and resulting in a lower rating. Please note that our team is more than happy to assist DURING your stay!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Mary

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay in Amsterdam.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Mary,Many thanks for your positive feedback. We hope to welcome you back in a near future!Kind regards,Remco GroenhuijzenGeneral Manager

4/10 Dårligt

Jennifer

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The twin beds were within inches of each other. There were cobwebs in the corner. The electric teapot leaked. On top of that, I was charged an additional $42 for a tax that wasn’t included in the cost you quoted.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 17. maj 2024
Dear Jennifer,Thank you for sharing your, regretfully average rated review concerning your stay in April. I have read your several comments and apologize for not having met to your expectations. Please be kindly invited to share any issues you may have directly during your stay. Our team is more than happy to assist and offer you a room move accordingly. Besides this, the city tax was not included in your rate. This information can be found at Expedia when booking your stay with us. I hope this helps and look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location for those catching a cruise. Nice views.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Elizabeth,Thank you very much for sharing your positive feedback. I am glad to hear you enjoyed your stay in our convenient and location. Next time Amsterdam is on your travel plans, we hope to assist you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

kenneth, Drumheller

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is great if you are going to start a cruise from here.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Kenneth,Thank you very much for your positive review. I am glad to learn you enjoyed your stay and hope your cruise has been enjoyable as well. We look forward towelcome you again!Kind regards,Remco GroenhuijzenGeneral ManagerKind regards,Remco GroenhuijzenGeneral manager

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was wonderful and friendly. Room was clean and comfortable
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear John,Thank you very much for sharing your positive feedback. Compliments will be internally shared! Please stay again next time you visit Amsterdam.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Lynda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location before our cruise. Excellent breakfast and dinner! Nice walk to canals and tram station. View from room super, too. Highly recommend.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Lynda,Thank you very much for sharing your more than positive and encouraging feedback. I am delighted to learn we were able to meet to all of your expectations, and look forward having a chance to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Douglas

Rejste i en gruppe
My only comment is that there could be a card by the heating/cooling thermostat saying if you have the window open the air conditioning won’t work. We were very warm at night.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 13. maj 2024
Dera Douglas,Thank you very muhc for your positive rated review and for sharing your suggestions. It is to my regret to learn you were not (made?) aware of the Climate Control working and the room being too warm for you. My apologies for this. Besides that our team is more than happy to assist at all times, it's a general fact that when having the windows open, the Climate Control (or AC) will stop working. I hope this helps and look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear John,Many thanks!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

donald

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Thank you Donald!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Melanie

Overnattede 1 nat i april 2024
Svar fra General Manager den 27. maj 2024
Dear Melanie,Thank you very much for your positive rated review. We look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Elie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy location good service
Overnattede 1 nat i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Elie,Many thanks for your positive feedback. We surely look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect for stay after cruise ship arrival. Easy luggage storage early to explore city. Fabulous dinner in hotel dining room. Highly recommend for cruise ship transfer stays.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Jennifer,Thank you very much for highlighting the positive aspects of your stay. I am delighted to learn you spent such an enjoyable time in our convenient located and well appointed hotel. Next time you visit Amsterdam, we hope to assist you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Suzanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect for our overnight stay
Overnattede 1 nat i april 2024
Svar fra General Manager den 6. maj 2024
Dear Suzanne,Thank you very much for your positive review. We certainly hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i februar 2024
Svar fra General Manager den 2. maj 2024
Dear Jorge,Thank you very much for leaving your positive rated review. We look forward to welcome you back soon!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dockside for sailing opportunities
Overnattede 1 nat i april 2024
Svar fra General Manager den 26. apr. 2024
Dear Richard,Thank you very much for sharing your positive feedback. I am glad to learn our convenient location met to all of your expectations. Next time you travel to Amsterdam, we hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

anna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the view of the room we were in
Overnattede 1 nat i april 2024
Svar fra General Manager den 26. apr. 2024
Dear Anna,Thank you very much for sharing your positive moments. I am happy to hear you enjoyed the lovely views from your room. We look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

4/10 Dårligt

EDWARD

Very high priced hotel. Decent breakfast buffet. Checking was confusing. Showed up at 12 noon and was told not to bother until 3pm. Asked at 2 pm and they said our room was ready.
Overnattede 3 nætter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Edward,Thank you very much for sharing your regretfully low rated review and comments. I is to my regret to learn about your unpleasant moments, and for not having met entirely to your expectations. My apologies for this. Please be assured your feedback will be internally shared for follow up accordingly. We look forward having a chance to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

cynthia

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the bar area and food there
Overnattede 2 nætter i april 2024
Svar fra General Manager den 23. apr. 2024
Dear Cynthia,Thank you very much for leaving your positive feedback! We hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Takashi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great ocean view. Extra bed was properly equipped for the room, exactly as I had requested online.
Overnattede 1 nat i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Takashi,Thank you very much for sharing your positive feedback following your recent stay. I am happy to hear we met to your expectations! Next time you visit Amsterdam, we hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

8/10 Udmærket

Richard

Checkin and concierge very pleasant
Overnattede 1 nat i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Richard,Thank you very much for sharing your positive feedback. Compliments will be internally shared! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

8/10 Udmærket

LISA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was comfortable and service was really good. Room was clean and comfy! About a 15 minute walk to Central Station, very convenient!
Overnattede 4 nætter i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Lisa,Thank uo very much for expressing your satisfaction! I am pleased to learn your stay has been such a comfortable one. We hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

6/10 Okay

Elizabeth

Rejste med familie
Synes ikke om: Service og personale
Thin pillows, shower hot and cold water difficult to regulate and staff not really all that interested in the customer
Overnattede 2 nætter i april 2024
Svar fra General Manager den 12. apr. 2024
Dear Elizabeth,Thank you very much for sharing your, regretfully low rated review. I have read your several comments and most regret to learn you did not feel taken care off. Please accept my apologies as this is certainly not the kind of experiences we strive to provide! Should you visit Amsterdam once more, we certainly hope to assist you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Nancy, Quesnel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic hotel! We had a wonderful experience from great location to dining and room. I’d highly recommend staying here especially if you are going on a cruise the port is right there.
Overnattede 1 nat i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Nancy,Thank you very much for expressing yout more than positive experiences! I am delighted to learn we were able to meet to all of your expectations, and look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

dorothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 12. apr. 2024
Dear Dorothy,Thank you very much for your positive rated review! We hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

8/10 Udmærket

Alexander

Overnattede 2 nætter i marts 2024
Svar fra General Manager den 8. apr. 2024
Dear Alexander,Thank you very much for your positive rated feedback. We hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

10/10 Fremragende

Vinaya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s very neat and help full customer service
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 12. mar. 2024
Dear Vinaya,Thank you very much for your positive feedback following your recent stay. I am happy to hear you received such a friendly assistance. Compliments will be shared for motivation! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager