Minibar, pengeskab på værelset, skrivebord, lydisolering

Anmeldelser af Anantara Grand Hotel Krasnapolsky Amsterdam

5 out of 5

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 689 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 196 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 65 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 26 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 1004 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jens Holger

Overnattede 1 nat i december 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 16. dec. 2023
Dear Mr./Ms. Jens Holger,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

10/10 Fremragende

morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 21. nov. 2023
Dear Mr. Morten,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Anette

Overnattede 1 nat i april 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 7. apr. 2023
Dear Ms. Anette,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam!To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating.The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Malte

Overnattede 1 nat i marts 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 15. mar. 2023
Dear Mr./Ms. Malte,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam!To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating.The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Jeppe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 24. feb. 2023
Dear Mr. Jeppe,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Mouhssen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022
Svar fra Arne Heuwekemeijer – Hotel Director den 15. jul. 2022
Dear Mouhssen, Thank you for your incredible review, I am honoured by your rate! Our aim is to achieve the extraordinary and I am pleased to read that we have been able to provide you with a memorable stay. I speak on behalf of the entire team when I say; it would be a pleasure to welcome you back again. With kind regards, Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Lars

Overnattede 2 nætter i april 2022
Svar fra Arne Heuwekemeijer – Hotel Director den 3. maj 2022
Beste meneer Lars, Wat een geweldige beoordeling! Hartelijk dank dat u de tijd heeft genomen om Anantara Grand Hotel Krasnapolsky Amsterdam op deze website te beoordelen. Zo'n hoge waardering is een compliment voor ons hotel en personeel. Namens het hele team wil ik u bedanken voor uw vriendelijk woorden en voor uw verblijf bij ons. We hopen u in de nabije toekomst weer te mogen verwelkomen! Met vriendelijke groet, Arne Heuwekemeijer – Hotel Directeur

8/10 Udmærket

Tina

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring
Ikke så godt som det plejer
God service da vi ankom - desvære er værelset mindre end sidst og lidt nusset. Stødt på to forskellige hår der ikke tilhører mig… Sådan plejer her ikke at være.
Overnattede 1 nat i september 2021
Svar fra Arne Heuwekemeijer – Hotel Directeur den 30. sep. 2021
Dear Tina, Thank you for sharing your experience at NH Collection Grand Hotel Krasnapolsky with us. I regret to read that you experience with the cleanliness and size of the did not meet the expectations. I would like to offer you my sincerest apologies as we always aim to present our guests with an extraordinary experience. Furthermore, I am happy to read that our service was a positive aspect of your stay! The team and I truly hope you will return to the hotel in the future so we can show you the experience we intend our guests to have! With kind regards, Arne Heuwekemeijer – Hotel Director

8/10 Udmærket

Jesper

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lidt skidt at der er ombygning fra 7 til 18 hverdag 👎 Støv over alt
Overnattede 4 nætter i august 2021
Svar fra Arne Heuwekemeijer – Hotel Director den 22. aug. 2021
Dear Jesper, Thank you for sharing your experience at NH Collection Grand Hotel Krasnapolsky with us on this website. Thank you for rating us with a 8. My apologies for any inconveniences because of the construction work. As the satisfaction of our customers is our priority, we therefore hope that you will consider giving us a second chance to prove that we are able to deliver our esteemed guests with the 5 star level experience that so many have come to love throughout the years. With kind regards, Arne Heuwekemeijer – Hotel Director

8/10 Udmærket

Tina

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel - great location
Nice hotel, great location - will retur
Overnattede 2 nætter i juli 2021
Svar fra Arne Heuwekemeijer – Hotel Director den 21. jul. 2021
Dear Tina, Thank you for writing such a wonderful review about your stay at NH Collection Grand Hotel Krasnapolsky. It is genuinely enriching to receive such positive feedback. The team and I are pleased to see that you have appreciated the location and that we were able to make you want to return. Furthermore, we really appreciate your kind words about our hotel. Your compliments will be shared with the entire team. On behalf of the entire team, it would be our pleasure to welcome you back again soon. Kindest regards, Arne Heuwekemeijer – Hotel Director

8/10 Udmærket

Tina

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel and nice location.
Really nice hotel and perfect location. Nice and clean rooms - very relaxing and nice breakfast. Will definitely come back.
Overnattede 1 nat i juli 2021
Svar fra Arne Heuwekemeijer – Hotel Director den 18. jul. 2021
Dear Tina, Thank you for sharing your experience at NH Collection Grand Hotel Krasnapolsky with us on this website. I am pleased to read that you have enjoyed the location and how clean the rooms are. Furthermore, I would like to thank you for your kind words about the breakfast. I will certainly share your compliments with our team. It was our pleasure to welcome you to our hotel and we hope to do so again in the near future. With kind regards, Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Dennis

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i november 2020
Svar fra Arne Heuwekemeijer – Hotel Directeur den 2. dec. 2020
Beste Meneer / Mevrouw Jochen, Uw review is een waar genoegen om te lezen. Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen via deze website. Wat geweldig dat we u een ervaring hebben kunnen geven die bij zo'n hoge waardering past. Dit is een compliment voor alle inspanningen die ons team levert voor een buitengewone ervaring! Wees gerust dat uw hoge beoordeling met hen zal worden gedeeld. We zouden het een eer zijn u binnenkort weer te mogen verwelkomen! Met vriendelijke groet, Arne Heuwekemeijer - Hotel Directeur

10/10 Fremragende

Lars

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2020
Svar fra Arne Heuwekemeijer – Hotel Director den 22. okt. 2020
Dear beloved guest, Firstly, I would like to thank you for taking the time to rate your stay at NH collection Grand Hotel Krasnapolsky on this website. It is a true honor to receive such a high rating as these. Every day we do our best to provide our upmost service to every guest. It is clear that we have reached your expectations. On behalf of the entire tea, I would like to thank you for your kind words. We truly hope to welcome you again at NH collection Grand Hotel Krasnapolsky on your next visit to Amsterdam. Kind regards,

10/10 Fremragende

Sten Loekke

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2020
Svar fra Arne Heuwekemeijer – Hotel Directeur den 11. sep. 2020
Dear Mr./Ms. Loekke, What a delightful review to read! Thank you very much for taking the time to share your experience about staying at NH Collection Grand Hotel Krasnapolsky. The team and I are very pleased to read that you enjoyed your time in our hotel and in Amsterdam! I see that you enjoyed the sightseeing and I wanted to recommend stopping by our Concierge Team during your next stay. As they are part of the international ‘Les Clefs d’Or’, they know all the ins and outs of the city and would be more than happy to inform you about new places to visit in Amsterdam! It would be a great pleasure to welcome you back again! Kind regards, Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Aml, Nice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really good hotel. Actually perfect hotel!!!! Nothing bad to say :) Perfect location. Perfect breakfast. Lovely room. Love everything about the hotel. The bad thing is they ask for 2 passport instead of one. Normally hotels only ask for one passport and not for 2.
Overnattede 1 nat i august 2020
Svar fra Arne Heuwekemeijer – Hotel Director den 17. aug. 2020
Dear Mr./Ms. Name, Thank you for your incredible review, I am deeply humbled by your positive comments! Our aim is to achieve the extraordinary and I am pleased to read that we have been able to provide you with a memorable stay! Furthermore, I want to thank you for your kind words about the breakfast and the room! Your kind words will certainly be shared with the team! I speak on behalf of the entire team when I say; it would be an honour to welcome you back again! With kind regards, Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Knud Tauber

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2020
Svar fra Arne Heuwekemeijer – Hotel Director den 28. jul. 2020
Dear Mr. Tauber, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Grand Hotel Krasnapolsky on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Christian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2020
Svar fra Arne Heuwekemeijer – Hotel Director den 3. jul. 2020
Dear Christian, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Grand Hotel Krasnapolsky on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Birgitte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt ophold !
Super morgenmad, perfekt værelse, alt var 100% tilfredstillende .
Overnattede 3 nætter i oktober 2019
Svar fra Guest Relations den 14. okt. 2019
Dear Mrs Birgitte, Thank you so much for your super review, We are happy to hear that you enjoyed the room and breakfast. Hopefully you will get back soon with us again. Kind regards,

10/10 Fremragende

Remko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 22. maj 2024
Dear Mr. Remko,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Imen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Exelent établissement
Overnattede 1 nat i maj 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 13. maj 2024
Dear Mr./Ms. Imen,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating and comment such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

10/10 Fremragende

Gerald, La Crescenta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is hands down the best hotel we have ever stayed in. Style, convenience, comfort staff and food. The basic room is not all that expensive.
Overnattede 1 nat i maj 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 13. maj 2024
Dear Mr. Gerald,Thank you for your incredible review, I am honoured by your positive comments!Our aim is to achieve the extraordinary and I am pleased to read that we have been able to provide you with a memorable stay. Furthermore, I want to thank you for your kind words about the staff and the food. Your kind words will certainly be shared with the team. I speak on behalf of the entire team when I say; it would be a pleasure to welcome you back again.With kind regards,

6/10 Okay

Jason

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
Bathroom smelled like sewage and the bathroom hygiene product pumps did not work. Room key access expired and had to go to front desk to reactivate.
Overnattede 2 nætter i april 2024
Svar fra Lana de Wit – Guest Relations Manager den 15. maj 2024
Dear Mr. Jason, Thank you for your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced with the deactivation of your room key. Please understand that as per our policy, room keys are automatically deactivated after the official check-out time for security reasons. We are deeply sorry regarding the unpleasant odor from your bathroom. We appreciate your understanding and hope to welcome you back in the future for a much improved experience. Kind regards,

10/10 Fremragende

Paul, Montgomery

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right I the heart of Amsterdam. Quick walk to the train station or around the city.
Overnattede 2 nætter i december 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 23. apr. 2024
Dear Mr. Paul,Thank you for sharing your experience about … on this platform. We are delighted to read that our ideal location made your stay in Amsterdam so wonderful. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,

10/10 Fremragende

T

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfecte locatie , schone kamers.
Overnattede 1 nat i april 2024
Svar fra Lana de Wit – Guest Relations Manager den 21. apr. 2024
Dear T, Thank you for your positive feedback, we are glad to see you have enjoyed your stay and we are looking forward to welcoming you!

10/10 Fremragende

Michael, Washington

Overnattede 3 nætter i april 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 13. maj 2024
Dear Mr. Michael,On behalf of the entire team, I would like to sincerely thank you for your rating of your experience!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,

10/10 Fremragende

Daniela

Overnattede 4 nætter i april 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 13. maj 2024
Dear Ms. Daniela,On behalf of the entire team, I would like to sincerely thank you for your rating!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,

10/10 Fremragende

HAGAR

Overnattede 1 nat i april 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 13. maj 2024
Dear Mr./Ms. Hagar,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,

8/10 Udmærket

Dawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Disappointed that The Tailor wasn’t serving its full cocktail menu the evening we visited as seemingly they did not have all the ingredients! Sadly didn’t get any five star wow factor impression - the hotel feels quite ‘corporate’ and impersonal. Breakfast options were varied but the coffee was awful. Rooms were spotlessly clean but underwhelming. Good location but wouldn’t stay here again.
Overnattede 3 nætter i marts 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 4. apr. 2024
Dear Mr./Ms. Dawn,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day.Our aim is to create an extraordinary experience for each and every one of our guests. To read that we were unable to deliver these experiences is regretful. We are taking your feedback regarding Bar the Tailor serious and we are looking for a way to prevent this in the future. I offer my sincerest apologies for not meeting your expectations and for the inconvenience you experienced. I have also shared your feedback regarding the coffee at breakfast and we hope you are willing to reach out to us so we can investigate the situation. Despite not being able to change the negative impression this stay has left you, we do hope to be considered for another stay in the future. We will personally look after your reservation and execute any additional arrangements for your stay.With kind regards,

8/10 Udmærket

Vahid

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was fine and acceptable but we had 2 issues regarding heater, which resolved after 4 days and also lavatory sink which was clogged every day!
Overnattede 6 nætter i marts 2024
Svar fra Lana de Wit - Guest Relations Manager den 31. mar. 2024
Dear Mr. Vahid,Thank you for taking the time leaving the review regarding your last stay at the hotel. I regret to read that you had a negative experience with the technical issues and the service did not meet your expectations. I would like to offer you my sincerest apologies as we always aim to present our guests with an Indigenous Experience. Furthermore, I am happy to read that the rest of your experience had gone well.The team and I truly hope you will return to the hotel in the future so we can show you the experience we intend our guests to have! Kind regards,

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel. Nothing better…
Overnattede 2 nætter i marts 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 30. mar. 2024
Dear Ms. Karen,Thank you for your incredible review, I am honoured by your positive comments!Our aim is to achieve the extraordinary and I am pleased to read that we have been able to provide you with a memorable stay. Furthermore, I want to thank you for your kind words about our hotel. Your kind words will certainly be shared with the team. I speak on behalf of the entire team when I say; it would be a pleasure to welcome you back again.With kind regards,

10/10 Fremragende

Gina

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay at this hotel. Staff was great.
Overnattede 3 nætter i marts 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 28. mar. 2024
Dear Mr./Ms. Gina,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the hotel. Furthermore, I would like to thank you for your kind words about the staff. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,

10/10 Fremragende

catharina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wij hebben één nacht doorgebracht in dit hotel. Wij vonden het een prachtig hotel! Voor herhaling vatbaar! De ligging van het hotel is ook geweldig. Je zit midden in het centrum op de Dam. Het ontbijt was heerlijk in de wintertuin.
Overnattede 1 nat i marts 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 19. mar. 2024
Dear Ms. Catharina,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Christopher Michael, New Ash Green

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location, lovely hotel and friendly staff. I highly recommend.
Overnattede 2 nætter i marts 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 17. mar. 2024
Dear Mr. Christopher,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Giuseppe

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Posizione ottimale. A piedi si può andare ovunque
Overnattede 3 nætter i marts 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 13. mar. 2024
Dear Mr. Giuseppe,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Nirjhar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was spectacular! Great staff and well kept property
Overnattede 3 nætter i februar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 5. mar. 2024
Dear Mr. Nirjhar,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

dorinda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay. The staff were very helpful and friendly. A big shout out to Janneke, she was so lovely at our check in. The hotel is stunning and in a great location. I would definitely recommend this hotel.
Overnattede 1 nat i februar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 19. feb. 2024
Dear Mr./Ms. dorinda,First and foremost, thank you for your wonderful review. The team and I are delighted to read that you were happy with your stay, and Janekke was able to show you the extraordinary service we strive to give our guests. I have shared your compliments with the team, and especially with her.Furthermore, I would like to thank you for the high rating, and for the recommendation.I speak on behalf of the entire team when I say; it would be an honour to welcome you back again.With kind regards,

10/10 Fremragende

Paul

Overnattede 6 nætter i februar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 18. feb. 2024
Dear Mr. Paul,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Yaida Vanessa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente
Overnattede 2 nætter i februar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 13. feb. 2024
Dear Yaida Vanessa, What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

10/10 Fremragende

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Elegância
Um hotel elegante e no coração de Amsterdã, quartos confortáveis e silenciosos, os restaurantes são maravilhosos,adoramos nossa estadia. Os funcionários são muito gentis e procuram te ajudar
Overnattede 3 nætter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 5. feb. 2024
Dear Ms. Sandra,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Emre

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ich war schon in vielen 5-Sterne-Hotels in Amsterdam, aber dieses ist mit Abstand das beste Hotel. Absolut empfehlenswert.
Overnattede 1 nat i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 30. jan. 2024
Dear Mr. Emre,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 Udmærket

Benjamin

Overnattede 2 nætter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 30. jan. 2024
Dear Mr. Benjamin,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

6/10 Okay

sultan

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Lana de Wit - Guest Relations Manager den 27. jan. 2024
Dear Mr. Sultan,On behalf of the entire team, I would like to thank you for rating your experience with us on this website. I regret to see that we have not met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. From your review it is not entirely clear what happened during your stay and what we could have done to improve your experience. Therefore, I would like to kindly request you to reach out to us and to inform us of what happened. That way we can use your feedback to improve our service and quality. We truly hope to hear from you and that you will consider our hotel again in the future so we can change your experience into an Indigenous Experience. With kind regards,Lana de Wit - Guest Relations Manager

10/10 Fremragende

Imran

Overnattede 3 nætter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 16. jan. 2024
Dear Mr. Imran,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 Udmærket

Christian

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and the location is wonderful .
Overnattede 2 nætter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 11. jan. 2024
Dear Mr. Christian, Thank you very much for leaving such a positive review on this website. What a wonderful compliment for our valued team! The team and I feel very proud by your kind words. We are also happy to read that you have enjoyed our centralized location and you were able to explore Amsterdam and all it offers.We are all looking forward to welcome you in the hotel again!With kind regards,Arne Heuwekemeijer – Hotel Director

2/10 Forfærdeligt

Maximiliano

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel is well-located and well-equipped, but the security is poor. My wife’s purse was snatched by a stranger in the bar, and the cameras captured him entering and leaving with it.
Overnattede 5 nætter i december 2023
Svar fra Lana de Wit – Guest Relations Manager den 23. jan. 2024
Dear Maximiliano,Thank you for your valuable feedback. We regret to hear about the unfortunate incident with your wife’s purse. We take security seriously that is why we contacted the police at the time. Unfortunately, we were not able to reach you and we did leave a card in your room for further assistance with filing it to the police. We do appreciate your acknowledgment of our location and amenities. Please accept our sincere apology and we are committed to enhancing security measures to ensure a safer environment for our guests. We hope you consider giving us another chance to welcome you back in the future and we will prepare your stay with an extraordinary experience. Kind regards, Lana de Wit – Guest Relations Manager l.wit@anantara-hotels.com

2/10 Forfærdeligt

anthony

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Guaranteed check in at 3 didn't happen. Staff didn't even offer to reach out when it would be. Felt unappreciated as a guest. The thermostat or whatever wasn't heating the room for crap. There was a shower cap tied around smoke detector. Lots of dust in room you can tell it wasn't cleaned properly in a long time and on multiple occasions I had things delivered and had to go grab them from the front desk myself because they just ignored it. The bed was probably the most uncomfortable square box I've ever slept on. The robes and towels are very nice, however I would never stay here again based on what they charge for what you get it's robbery. This hotel is for people that like to drink alcohol put simply. Walking distance from entrance to rooftop terrace room lift 4 is a very long walk!!!! First time and definitely will be my last.
Overnattede 3 nætter i december 2023
Svar fra Lana de Wit - Guest Relations Manager den 24. jan. 2024
Dear Mr. Anthony,We are truly sorry for the inconveniences you faced during your stay. The delayed check-in and the temperature matter do not meet our standards, and we sincerely apologize for falling short. We do appreciate your positive note on our robes and towels quality. Rest assured, your feedback is taken seriously, and we are actively working to address the mentioned issues with the related departments. We would be grateful for another chance to provide you with the experience you deserve and a much more convenient stay with us. Please contact us for any possible future stay.Kind regards,Lana de Wit – Guest Relations Manager

6/10 Okay

Georgina

Synes godt om: Service og personale, værelsets komfort
Disappointing
The location of the hotel is perfect and only a 10 minute walk from Amsterdam Centraal station. Though the lobby looks very beautiful, some hotel parts are very dated. If you do choose this hotel, note that you will hear the church bell every hour until midnight. Also, look out for when they check-in and ask you to go up Lift 4. This is very far from the main hotel building, and it is a service lift to get to your room. Our room had stains on the furniture. The bed was comfortable, the room spacious and the bathroom was clean and looked upgraded. Overall, it was a disappointing stay but I would say choose this for convenience and not a long stay.
Overnattede 1 nat i januar 2024
Svar fra Lana de Wit – Guest Relations Manager den 23. jan. 2024
Dear Georgina, Thank you for sharing your thoughts on your recent stay. We are delighted to hear you found our location convenient and appreciated the beauty of our lobby. We are deeply sorry to learn that the furniture in your room did not meet your expectation. We are actively addressing these concerns to enhance our guests’ experience. We apologize for any confusion regarding the elevator and we appreciate your note about the room assignment. We are on the other hand, pleased that you enjoyed the comfortable bed and the spacious room. Your feedback is essential to us, and we are committed to making necessary improvements. We hope you give us another chance and inform us of your next visit so that we can arrange your experience with a much more convenient preparation. Kind regards, Lana de Wit – Guest Relations Manager l.wit@anantara-hotels.com

10/10 Fremragende

khalid

Synes godt om: Service og personale
Overnattede 2 nætter i december 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 8. jan. 2024
Dear Mr. Khalid,On behalf of the entire team, I would like to sincerely thank you for your rating of a 10!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Hifa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love this hotel and every one working there the staff are so friendly and the rooms are so clean but they have to do something about the safety and security. They have to add to the key cards to go to the room not everyone easily go upstairs to the room.
Overnattede 3 nætter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 23. jan. 2024
Dear Ms. Hifa,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am happy to read that you were pleased by the hospitality of our team. Furthermore, I would like to thank you for your kind words about the cleanliness of our hotel. I will certainly share your compliments with our team.Your feedback is valuable and we would be pleased to welcome you again and to share with you the actions taken to improve our hotels security!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 Fremragende

Adel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not bad
I was good Dew point need to be carefully corrected 1- noise at night 2- AC is not good 3- Help some times come late from the hotel staff 4- not a 5 stars hotel to be honest
Overnattede 2 nætter i januar 2024
Svar fra Lana de Wit - Guest Relations Manager den 30. jan. 2024
Dear Mr. Adel,Thank you for sharing your experience with us via this website. I regret to see that we have not fully met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. Please accept my sincere apologies for the inconvenience you have experienced with the A/C and the service from our team members. I certainly will share this with the right department to investigate.We do hope that you will give us a second chance to show you the improvements made and to have you experience the 5 star quality we always aim to give! We hope to welcome you back again in the future.With kind regards,Lana de Wit - Guest Relations Manager