Dear guest,On behave or our staff, I would like to send my deepest apologies for any inconvenience happened during your stay at our hotel. We know sometimes problems happenes which can be out of our hands, but it is our duty to try to handle them and try to satisfy our guest.It was our pleasure to meet you, and hope you had fun during your trip to the dead sea, petra, and to all the places you visited here in Jordan. We really hope to see you again in the future. And I promise you that your expeience will be definitely different next time.

Hello Beverly,Thank you very much for your positive feedback. We're very glad you found your stay at our hotel a pleasant one and we definitely hope to see you again in the near future.

Thank you for your honset review, and we are so glad you enjoyed your stay here at our hotel, and hope to see you again.

Thank you for your honset review, and we are so glad you enjoyed your stay here at our hotel, and hope to see you again.

Thank you for your honset review, and we are so glad you enjoyed your stay here at our hotel, and hope to see you again.

Dear guest,On behave or our staff, I would like to send my deepest apologies for any inconvenience happened during your stay at our hotel. We know sometimes problems happenes which can be out of our hands, but it is our duty to try to handle them and try to satisfy our guest.It was our pleasure to meet you, and hope you had fun during your trip to the dead sea, petra, and to all the places you visited here in Jordan. We really hope to see you again in the future. And I promise you that your expeience will be definitely different next time.

Dear valued guest,On behave of our staff, I trully apologize for any inconvenience faced during your stay at our hotel. We would love from you to visit us again, to give us a chance to give u a different experience from what you had before, and that is a promise.

Thank you for your honset review, and we are so glad you enjoyed your stay here at our hotel, and hope to see you again.

Thank you for your honset review, and we are so glad you enjoyed your stay here at our hotel, and hope to see you again.

Dear Mr.Ali,Thank you so much for your nice words .we hope to see you next time in our hotel .Raneem Saleh .

Thank you for your honset review, and we are so glad you enjoyed your stay here at our hotel, and hope to see you again.

Dear Guest,Please tell us the reason for such review, to be able to help you and help us get better. So, during your next visit, we will absolutely give you a different experience from what u had before.

Dear Marie Pier,On behalf of the staff and management, we would like to extend our thanks for choosing our fine hotel. We hope our friendly staff members provided you with everything you need and that you had a comfortable stay at our hotel. Once again, we would like to thank you for booking a room at our hotel.

Dear valued guest,We would like to apologize to you for any inconvenience happened during your stay, but sometimes the hotel would be very busy. And I really hope you were able to deliver your issue to that staff during your stay.Our staff is always ready to assist you and be at your service all the time. We looki forward to meet you again, to give us another chance to give you a better experience.

Dear Mrs. Jehad,We deeply apologize for the extremely disappointing experience you encountered during your stay with us. We take your feedback seriously and are truly sorry for the inconveniences and frustrations you faced.Regarding your first concern, we understand how alarming and unacceptable this is, and we apologize for the discomfort it caused you. Immediate action will be taken to address this issue.We, also, apologize for the downgrade in room quality and the lack of sunshine in your new room. It is regrettable that we were unable to meet your expectations with the room change. Your feedback regarding the musty smell and the limited view has been duly noted, and we will work towards improving these aspects of our accommodations.Regarding the noise disturbance from the wedding venue, we apologize for the disruption to your stay. We strive to maintain a balance between providing a pleasant experience for all guests while accommodating special events. However, it is clear that we did not meet your expectations in this regard, and we apologize for that deeply.All your comments will be shared with our team to ensure we improve our understanding of customer service and provide a more attentive and empathetic experience in the future.Thank you for your feedback, and we apologize once again for the negative impact this had on your stay. We hope you will consider giving us another chance to provide you with a significantly improved experience should your travels bring you back to the area.Best regards,

Dear Sanaa,We feel proud by your honest feedback. Thank you very much, and we hope to see you again in the future.

Dear [Samy], We appreciate your feedback regarding your recent stay at our hotel, and we sincerely apologize for any inconvenience or dissatisfaction you experienced. We have reviewed your comments and are taking immediate action to rectify the issues mentioned, including enhancing our housekeeping procedures, and addressing staff attitudes. We value your feedback which helps us take actions to provide a better experience for our guest next time. We apologize once again and hope to have the opportunity to welcome you back for an improved stay.Kind regards.

Dear Mr. Akrm,We sincerely apologize for the negative experience you had during your stay at our hotel. We deeply regret that our accommodations and services did not meet your expectations. Your feedback is important to us, and we take it very seriously.First and foremost, we apologize for any confusion regarding the hotel's star rating. We strive to provide a comfortable and enjoyable experience for all our guests, regardless of the star rating. We are sorry if this aspect did not meet your expectations.We are truly concerned about the cleanliness issues you encountered. Maintaining a high standard of cleanliness is a top priority for us, and we are disappointed to learn that we fell short in this regard. We are working diligently with our housekeeping team to improve our cleaning procedures and ensure that all areas, including towels, meet the highest standards of cleanliness and hygiene.Regarding the behavior of our staff member, we are appalled by the incident you described. We do not tolerate any form of unprofessional behavior or intrusion into our guests' privacy. Rest assured that appropriate action will be taken to address this matter and prevent any such incidents from happening in the future. We sincerely apologize for the distress this caused you.We understand your frustration and disappointment, and we truly apologize for the negative impact this had on your stay. We value your feedback as it helps us identify areas for improvement and implement necessary changes to provide a better experience for our guests.Kind regards,Hotel Management

Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you consider us a hidden gem and enjoyed your stay with us. Your kind words are truly appreciated.Should your travels bring you back to this area, we would be delighted to welcome you again and provide you with another wonderful stay.Thank you once again for your kind review.Best regards,

Dear Mr. Moath,Thank you for taking the time to provide feedback about your recent stay at our hotel. We deeply apologize for the inconveniences and shortcomings you experienced during your time with us. Providing a clean and comfortable environment is a priority for us, and we regret that we fell short of your expectations.We apologize if there was a delay in addressing your concerns when you called for assistance. Our guests' comfort is of utmost importance to us, and we regret that we were not able to respond promptly in this instance.We appreciate you bringing these matters to our attention, as your feedback helps us improve our services. We assure you that we take your comments seriously, and we will take immediate action to rectify the issues you mentioned.Kind Regards.

Good morning sir, This is Grape Village Hotel management, on behalf of Grape Village Hotel management wish to get any contact number for you, as we are trying to reach you. Thanks for your time Best Regards, Louay Yousef

Thank you

Thank you

Dear Sir, Thank you for your kind review, Happy to be in service and we hope to serve even better on your next visit. Thank you for Choosing Grape Village Hotel