Reception
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Anmeldelser af Stay at Alice Springs Hotel

3.5 out of 5
Stay at Alice Springs Hotel
11 Leichardt Tce, Alice Springs, NT

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 47 af i alt 184 anmeldelser" "
Bedømmelse på 8 − Udmærket. 70 af i alt 184 anmeldelser" "
Bedømmelse på 6 − Okay. 34 af i alt 184 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 184 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 184 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

7,0/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Michelle

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very basic accommodation. Rooms are dated and in terrible condition (eg tiles have separated from adjoining grout). Some lights don’t work, others flicker all night even when switched off. No bed heads so the bed mattress rolls every time you try to get in. Would not stay here again.
Overnattede 1 nat i maj 2024
Svar fra Priscilla den 23. maj 2024
Dear Michelle,Thank you for your review and for sharing this information with us. We are deeply sorry you had all those issues in your room. Please be aware this has been addressed and a maintenance job has been logged for this room.We apologies once again and hope you give another chance in the future.

8/10 Udmærket

ta, Ottawa

Rejste med familie
Synes godt om: Faciliteter
Nice beds even though the room was old. Clean and tidy
Overnattede 1 nat i maj 2024
Svar fra Priscilla den 23. maj 2024
Dear Ta,We are happy to see you enjoyed the cleanliness of our rooms Also, we have successfully started to do some upgrades which are and will be carrying on continuously.Thank you and hope to welcome you back in the future.

8/10 Udmærket

Karin

Synes godt om: Rengøring, service og personale
Etwas in die Jahre gekommene Doppelzimmer, aber ok
Das Hotel lag zwar sehr zentral, unser Doppelzimmer war jedoch trotz sehr schöner Fotos auf hotels.com etwas in die Jahre gekommen... am meisten irritiert hat uns die Schiebetüre, welche eigentlich leicht aufgebrochen werden konnte. Auch das Bad war etwas veraltet, aber ok. Vielleicht gab es modernere Zimmer, aber unseres definitiv nicht. Der Pool wurde in eine kleine Ecke gedrängt (ohne Liegestühle etc.) und wirkte leider nicht sehr einladend. Für einen Kurzaufenthalt aber ok, da sehr zentral gelegen! Und die Mitarbeiter waren alle sehr zuvorkommend und freundlich! Und das Auto konnte kostenlos in der Garage geparkt werden, super (vor allem bei 40 Grad Aussentemperatur!).
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Raphael

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024

10/10 Fremragende

Cate

Forretningsrejsende
Always good, clean, comfortable and central
Overnattede 1 nat i januar 2024

4/10 Dårligt

Maureen

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Don’t book this hotel
Tired hotel. No receptionist on arrival and had to wait approximately 15 minutes with no apology when they finally arrived. Lift wasn’t working so had to carry cases up stairs No running cold water. Shower dangerously hot when only using cold water Room wasn’t cleaned and no help could be given to rectify this When booking this room it should be stipulated that some guests are paid for by the government. It was not a nice environment to be in and noisy at night with persons shouting
Overnattede 3 nætter i december 2023

10/10 Fremragende

Louisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Louisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

8/10 Udmærket

Joan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient, clean.
Overnattede 1 nat i november 2023

10/10 Fremragende

MASASHI

Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Julie

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
I had very bad noise issues for both nights.. and whilst management cannot control some issues, they can others. had a resolution in the end with the manager and i appreciated that.. however reception was not manned 24 hours as advertised, if night person goes away from desk the reception number should be patched through to his mobile. It was not.. hopefully this is resolved in the future by management. Good luck
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, great location
Overnattede 1 nat i september 2023

10/10 Fremragende

Imogen

Overnattede 1 nat i oktober 2023

6/10 Okay

Jan

Rejste med familie
Synes godt om: Rengøring, service og personale
Drunk aboriginals abusive language all night damaging their room and knocking on all doors to get into theirs.
Overnattede 1 nat i oktober 2023

6/10 Okay

Robert

Synes godt om: Rengøring, service og personale, værelsets komfort
Motel-style accommodation in the CBD
This hotel feels more like a motel. You access the rooms via external corridors and the windows open onto the corridors. The location is great--right on the Todd Mall. The room itself was comfortable, with plenty of space to place my stuff. I was not pleased with breakfast. It included a limited selection of hot items and juice, tea of coffee. There was no fruit, cereal, or breads. I had a better breakfast by going two blocks to Woolies!
Overnattede 5 nætter i oktober 2023

8/10 Udmærket

Joanne

Overnattede 1 nat i oktober 2023

8/10 Udmærket

VELMA, WALLINGFORD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Reception staff was friendly, helpful, efficient. They make guests feel welcome and valued.
Overnattede 1 nat i september 2023

6/10 Okay

Maddi

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Bed was comfy & staff were friendly. The place itself needs some tlc and updating. The shower head in our room kept falling off. Our room also had a slight smell. Overpriced for what it was.

8/10 Udmærket

KURT

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Zimmer gut, Rückerstattung schwierig
Das Hotel war ganz in Ordnung. Leider hat es im Zimmer keine Fenster. Die Fenster im WC und in der Dusche sind mit einer matten Folie beklebt, wahrscheinlich wegen den hohen Temperaturen im Sommer. Ich hatte ein Problem mit einer doppelten Buchung. Bis der doppelt belastete Zimmerpreis wieder gutgeschrieben wurde war viel Aufwand erforderlich.
Overnattede 1 nat i september 2023

6/10 Okay

Rachael

Synes godt om: Rengøring
Pretty old and worn. Some pf the fixtures and fittings need a refresh. Door on my Deluxe room was stiff, cupboard doors on wardrobe came off the track and would not open and close. Dual access to the room was a little unnerving as it was unlocked before I entered. Two saving graces were the shower, it was bloody amazing, and the comfortable bed. Not far to a Woolies and other places to town. A bit overpriced for the quality of room.
Overnattede 3 nætter i september 2023

4/10 Dårligt

Lauren

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Fire alarm went off before 6 because someone didn’t close the bathroom door as they showered. Took almost 20mins to be told what was happening. My evacuation plan had been removed from the door. Surely something can be done to avoid this problem?!
Overnattede 1 nat i september 2023

6/10 Okay

Alison

Synes godt om: Rengøring, service og personale
Great location, clean and comfortable The fridge wasn’t working but staff arranged it’s repair quickly. The water pressure in the bathroom was poor and one of the main gates was broken so night time security was compromised Pool was in shade and very little vegetation in garden But overall good value
Overnattede 3 nætter i august 2023

4/10 Dårligt

Chris

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Whilst the reception area is nice, the room we had was not. The toilet seat was cracked and there was an obnoxious smell-like too much carpet powder cleanser. It is dingy and in need of an up date. The carpet around the elevator-which was dirty-was filthy. It was late when we arrived and I did not feel like going back down stairs to reception to complain. The information about where to go for breakfast was out of date and incorrect. The shop, Bella Alice did not open until 5:30pm. The reception staff were helpful.
Overnattede 1 nat i august 2023

4/10 Dårligt

Christina

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Tired property.
Overnattede 1 nat i august 2023

10/10 Fremragende

Alice

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were friendly and helpful. The hotel was close to the Main Street and many shopping and eating opportunities.
Overnattede 1 nat i august 2023

8/10 Udmærket

Graham, BUDERIM

Synes godt om: Service og personale
Room was nice
Overnattede 3 nætter i august 2023

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, faciliteter
Clean convenient helpful staff parking quietgood value for price
Overnattede 3 nætter i juli 2023

6/10 Okay

Sela

Close to shopping centre Great service
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Harry

Rejste med partner
Synes godt om: Rengøring, service og personale
Friendly customer service. Appreciate the security guard for his work keeping the area safe.
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Rachael

Synes godt om: Rengøring
Overnattede 1 nat i juli 2023

10/10 Fremragende

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was clean & very comfortable
Overnattede 1 nat i juli 2023

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023

4/10 Dårligt

Mark

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Very bad smell in one of our 2 rooms. Floor was dirty in the bathroom.
Overnattede 2 nætter i juni 2023

4/10 Dårligt

Craig

Overnattede 1 nat i juni 2023

8/10 Udmærket

CHENQI

Overnattede 3 nætter i maj 2023

10/10 Fremragende

Neil

Overnattede 1 nat i maj 2023

10/10 Fremragende

Jillian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This was a very comfortable stay in beautiful Alice Springs.
Overnattede 6 nætter i april 2023

10/10 Fremragende

Jan

Overnattede 1 nat i april 2023

2/10 Forfærdeligt

Tom

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible place - needs complete overhaul
Overnattede 2 nætter i april 2023

8/10 Udmærket

Joni

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
does not look at all like the photo. the place is very run down and the area is sadly very depressed
Overnattede 1 nat i april 2023

10/10 Fremragende

Sandra

Overnattede 1 nat i april 2023

10/10 Fremragende

Jenny

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was well situated with a good choice of dining very close by. Other shops, galleries and town attractions were all within 5-10 minutes walk. Staff were pleasant and helpful.
Overnattede 7 nætter i april 2023

8/10 Udmærket

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2023

8/10 Udmærket

Karen

Overnattede 1 nat i marts 2023

8/10 Udmærket

Greg

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and secure undercover parking
Overnattede 1 nat i januar 2023

6/10 Okay

Won, Wakerley

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2022

8/10 Udmærket

Sara

Synes godt om: Rengøring, service og personale
After changing from a room on the second floor due to noise i was kindly moved to another on the 4th. This room was so quiet and lovely. I will return knowing which room to request.The staff were most helpful and friendly. The area is brilliant with rear access to a lovely Italian restaurant and the shops. Reasonably priced. I enjoyed my stay.
Overnattede 3 nætter i oktober 2022

8/10 Udmærket

Dale

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location near shops, galleries and city trails. Room was clean.
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Kedar

Overnattede 1 nat i september 2022

6/10 Okay

Genelle

Overnattede 1 nat i september 2022