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Anmeldelser af Tolip Alexandria

5 out of 5
Tolip Alexandria
252, Moustafa Kamel, Corniche Road, Alexandria

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 186 af i alt 563 anmeldelser" "
Bedømmelse på 8 − Udmærket. 174 af i alt 563 anmeldelser" "
Bedømmelse på 6 − Okay. 88 af i alt 563 anmeldelser" "
Bedømmelse på 4 − Dårligt. 48 af i alt 563 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 67 af i alt 563 anmeldelser" "

7,4/10

Rengøring

7,4/10

Service og personale

7,0/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter
Okey view to the sea. If you are a non egyptian resident or passportholder you will be charged additional 30 USD per night from your original payment from Expedia. Completely unacceptsble!
Overnattede 1 nat i juni 2019
Svar fra Hotel Management den 1. jul. 2019
Dear our valuable guest, Thanks for your comment, Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

6/10 Okay

Alireza

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The area is mainly for local tourists and not convenient for foreigners. Literally no one can speak English. Buildings are very very old. Streets are very dirty and unsafe to walk or cross. People smoke almost everywhere inside and outside of the hotel, shops, restaurants,…. Not recommended anymore.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Ghada

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel staff is exceptional good polite and professional and do the 9 yard and beyond it was a great experience
Overnattede 4 nætter i februar 2024
Svar fra Hotel Management den 2. mar. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 20. feb. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

10/10 Fremragende

David

Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 20. feb. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

10/10 Fremragende

Khaled

Overnattede 2 nætter i januar 2024
Svar fra Hotel management den 2. maj 2024
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 Forfærdeligt

Rafik, redlands

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The beach was closed at the winter and they didn’t mentioned that before going I was disappointed me and my kids
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 20. feb. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

2/10 Forfærdeligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tolip Alexandria was advertised on the Hotels.com website as a 5-star hotel. I would give it at most 3 stars. its a huge hotel, yes but dark and dingy lobby and sitting areas. it is a very old hotel and shows it, everywhere feels dark and dinghy, rooms are not very clean, when i opened the patio door and then went to close it, the outside of the door was caked in dust and dirt like it had never been cleaned. Staff took forever to do anything. room was not ready, promised one thing that changed to another. breakfast was okay - the yogurt at the breakfast buffet was not even cold - how can you eat diary that feels warm to the touch. Very, very disappointing stay; ruined my vacation. the hotel put me in such a bad mood, was difficult to enjoy anything not that there is much to enjoy about Alexandria. they advertised a private beach which is not at the hotel; you have to be shuttled to it but shuttle was closed due to "winter" though it was quite hot when i was there. very disappointing.
Overnattede 4 nætter i december 2023
Svar fra Hotel Management den 20. feb. 2024
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service

8/10 Udmærket

Elia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Compare to four-star hotels. Convenient. Great location.
Overnattede 2 nætter i december 2023
Svar fra Hotel Management den 5. jan. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

10/10 Fremragende

Sameh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice view
Overnattede 2 nætter i december 2023
Svar fra Hotel Management den 5. jan. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

10/10 Fremragende

tahia, Sherwood

Overnattede 1 nat i december 2023
Svar fra Hotel Management den 5. jan. 2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

2/10 Forfærdeligt

Mohamed

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the worst hotels ever, the room wasn’t clean like it should, yellow bed sheets, bathroom smells awful, very unprofessional management and staff, I don’t recommend it .
Svar fra Hotel management den 9. dec. 2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

2/10 Forfærdeligt

Yacout

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2023
Svar fra Hotel Management den 20. okt. 2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

6/10 Okay

Sherif Fouad Mahmoud

.
Overnattede 5 nætter i oktober 2023
Svar fra Hotel Management den 14. okt. 2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

4/10 Dårligt

George

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great location and staff. Downside is many things: Rooms & bathrooms are really outdated and not well maintained, bedding and towels are super old, toiletry products are very bad quality, in-room food is not the best. Pool is always crowded and not overlooking the great view of the beach. Overall poor management and not paying attention to details.
Overnattede 7 nætter i september 2023
Svar fra Hotel Management den 28. sep. 2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

10/10 Fremragende

Ahmed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i august 2023
Svar fra Hotel Management den 9. aug. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 Forfærdeligt

George

Overnattede 2 nætter i juli 2023
Svar fra hotel Management den 17. jul. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 Fremragende

Sary

Rejste med familie
Synes godt om: Rengøring
Good
Overnattede 6 nætter i maj 2023
Svar fra hotel Management den 13. jun. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 Forfærdeligt

Rimah

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad experience
Very bad service, hotel provide deferent services for Egyptians and non Egyptians , Tv doesn’t work in the room , power sockets doesn’t work, very expensive for non Egyptians
Overnattede 2 nætter i maj 2023
Svar fra hotel Management den 26. maj 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 Fremragende

Hannah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very convenient to most attractions ,located at the heart of the city
Overnattede 1 nat i maj 2023
Svar fra hotel Management den 11. maj 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 Forfærdeligt

Jes

Overnattede 3 nætter i april 2023
Svar fra hotel Management den 22. maj 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 Fremragende

Angelica M

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice big hotel
The Tolip is posh. We booked a 2-night stay here only because we changed our cell chip to a local number and the hotel.com app gave us this option. However, the rate was for Egyptian residents only. When we arrived at the front desk, we had to pay an extra 155 dollars. Because of a promotion, the front desk clerk gave us an upgrade to a room with partial view to the ocean across the large avenue. Breakfast was included, which was very good with all the essentials - fruits, breads, vegetables, yogourt, tea, coffee and a chef to prepare omelettes to taste. The breakfast restaurant is on the 11th floor with a fabulous view of the Mediterranean. Our room was clean, spacious, bright, nice bed, large balcony. From this hotel you can walk for kilometres all along the seawall towards the west. This is a resort hotel with a pool, spa and several restaurants and coffee shops perfectly for those tourists, who like to stay in their hotel and take advantage of the amenities.
Overnattede 2 nætter i april 2023
Svar fra hotel Management den 17. apr. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

4/10 Dårligt

Sami

Overnattede 2 nætter i marts 2023
Svar fra hotel Management den 29. mar. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 Fremragende

Mostafa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel, luxury but not expensive. The food at the Egyptian restaurant was amazing. The breakfast buffet had a variety of foods, also very good.
Overnattede 1 nat i marts 2023
Svar fra hotel Management den 20. mar. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit

10/10 Fremragende

Abdel Galil

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2023
Svar fra hotel Management den 16. mar. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 Forfærdeligt

Nasir

Booked online no mention of extra charge
Overnattede 1 nat i januar 2023
Svar fra hotel Management den 3. feb. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

2/10 Forfærdeligt

Moustafa

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2023
Svar fra tolip Management den 14. jan. 2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

10/10 Fremragende

Randa

Overnattede 3 nætter i oktober 2022

10/10 Fremragende

Salem

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very kind and professional staff, great location, great view, great food and service.
Overnattede 1 nat i oktober 2022
Svar fra hotel Management den 22. okt. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 Forfærdeligt

Mohamed

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2022

2/10 Forfærdeligt

LAURA, Portsmouth

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter
Check in required multiple calls to the hotel and a call to Expedia customer service who has helped to resolve the problem which was that the hotel front desk couldn’t “see” the reservation despite the reservation being confirmed a few days ahead and paid in full. Then the room was very basic and had no amenities whatsoever despite the cost of 86$/night !!!
Overnattede 3 nætter i september 2022
Svar fra hotel Management den 7. okt. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

2/10 Forfærdeligt

Omayra

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible Experience
Cleanliness is none existent in this hotel which is a shame because the actual hotel looks nice. We were a group of 6 with 3 rooms and all 3 rooms were extremely dirty, specially the bathrooms. The poll water was also not clean.The private beach they have is very small and we had to beg for towels as every time we went to ask we were told to wait 5 minutes because they didn't have any. I could go on and on. Avoid this hotel.
Overnattede 1 nat i september 2022
Svar fra hotel Management den 6. okt. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 Fremragende

Fady

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
was fantastic
Overnattede 2 nætter i august 2022
Svar fra hotel Management den 3. sep. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

8/10 Udmærket

Kayla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was very clean and the food I had from one of the on-site restaurants was amazing. Only complaint is that for such an expensive hotel I had higher expectations for the Wi-Fi, it would continuously disconnect and couldn’t even support WhatsApp calls
Overnattede 2 nætter i august 2022
Svar fra hotel Management den 30. aug. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

4/10 Dårligt

Ahmed

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I did not like the way of dealing, responses and behavior of all hotel staff/ employees, especially the front desk staff, and whoever answered the phone when I called them from my room, their responses were characterized by lack of taste and respect and you do not find such behavior in a two-star hotel or even a one-star hotel, in short, hotel management is A failed and does not have the slightest idea about hotel management and the staff are unprofessional and act with the utmost indifference, arrogance and lack of any sense of responsibility. The air conditioning is very noisy and the room’s furniture is old and worn out, and it seems that there is no regular maintenance for the devices, furniture and mattresses, and the appearance of the room is far and completely different from the pictures on booking and other websites on the Internet, I recommend changing the hotel management and many of the hotel staff and replacing them with more professional ones and Respected people, and the renewal of furniture, ,air conditioning devices, and Tv's, finally i don't recommend that hotel, i hope if the hotel owners take our reviews seriously and take an action to save the hotel reputation and make it as other good five stars hotels, because right now it's not more than an average three stars hotel.
Overnattede 2 nætter i august 2022
Svar fra hotel Management den 13. okt. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 Fremragende

Mohamed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great sea view & super staff in the heart of Alex
A great sea view lively hotel with super helpful staff & amazing tasty restaurants in the heart of Alexandria opposite main Tivoli Dome hub :)
Overnattede 3 nætter i august 2022
Svar fra hotel Management den 13. aug. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

8/10 Udmærket

Mohamed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2022
Svar fra hotel Management den 7. aug. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

4/10 Dårligt

Omneya

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The only good thing is the view of the frontal sea view rooms. Everything else is disappointing!
Overnattede 2 nætter i juli 2022
Svar fra hotel Management den 29. jul. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

2/10 Forfærdeligt

Murray

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Filthy Hotel
If cleanliness and hygiene is your thing then this is not for you....don't forget to wipe your feet on the way out.
Overnattede 3 nætter i juli 2022

4/10 Dårligt

Mostafa

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
For a 5-star hotel, I was disappointed. -Room is so ordinary. -floors are not vacuumed. -rest room (toilet/shower) are not clean shiny white! No hand soap on sink. -No fridge. -No microwave. -No outside food. Pool and beach closes at 6:00 PM.
Overnattede 1 nat i juni 2022
Svar fra hotel Management den 5. jul. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 Fremragende

Linda

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i maj 2022
Svar fra hotel Management den 21. jun. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

10/10 Fremragende

IBRAHEM

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
EXCELLENT
Overnattede 3 nætter i juni 2022
Svar fra hotel Management den 14. jun. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

6/10 Okay

Fady

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
The room is clean and modern ,the check in is fast and friendly staff ,the breakfast is good and alot of varieties but the housekeeping are very unprofessional you need to call them every time to clean the room and bring missing towels ,the beach is very far away from the hotel you need to ride a bus and the sea is not clean
Overnattede 1 nat i maj 2022
Svar fra hotel Management den 12. jun. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

6/10 Okay

Mohamed

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing
My room had no view taking into consideration that I paid extra fees for a sea side view and the bathroom needs to be renovated as it was very old and the parking was a chaos
Overnattede 1 nat i maj 2022
Svar fra hotel Management den 12. jun. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

10/10 Fremragende

Ahmed

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Khaled

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Overnight stay so can’t give a full opinion. Rooms need some upgrades
Overnattede 1 nat i april 2022
Svar fra Hotel Management den 4. maj 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 Forfærdeligt

Kadir

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I didn’t. Like at. To much for the price to much
Overnattede 1 nat i marts 2022
Svar fra hotel Management den 6. mar. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It is a pleasure to know that you had an enjoyable time with us. We truly apologize for the inconvenience you faced and we take it into our consideration, we hope to have the opportunity to welcome you back to the hotel soon.

8/10 Udmærket

Hossam

Overnattede 1 nat i februar 2022

2/10 Forfærdeligt

Mohamad

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not recommend at all
Overnattede 1 nat i februar 2022
Svar fra hotel Management den 19. feb. 2022
Dear our valuable guest, Thank you for choosing TOLIP hotel and for sharing your feedback with us. Regarding to the inconvenience you faced . Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls, we are looking forward to having you again as our guest soon.

10/10 Fremragende

Said

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2022