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Anmeldelser af Cherry Maryski Hotel

4 out of 5
Cherry Maryski Hotel
No 9, El Borsa El Kadema Street, Raml Station, Alexandria

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 37 af i alt 200 anmeldelser" "
Bedømmelse på 8 − Udmærket. 56 af i alt 200 anmeldelser" "
Bedømmelse på 6 − Okay. 56 af i alt 200 anmeldelser" "
Bedømmelse på 4 − Dårligt. 28 af i alt 200 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 200 anmeldelser" "

7,0/10

Rengøring

7,2/10

Service og personale

6,2/10

Faciliteter

6,2/10

Overnatningsstedets tilstand og faciliteter

6,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 11 nætter i oktober 2019
Svar fra Guest Relation den 26. okt. 2019
Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Guest relations manager

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don't go there.
1. This hotel is placed in very bad area. 2. Not clean. 3. Cameras everywhere. I was there with my fiancé. She stayed in one room and I in another. I visit her in her room once (5 minutes). They called from reception and and told her, it's not allowed to have visit in room. I asked them how they know I was in her room. I was told, they have cameras every where. They were very rude. We were not told in advance that we are not allowed to visit each other in room. 4. Many employees just stand at reception and look strange. 5. The photos from the hotel are just not real. 6. The hotel don't have own parking as they told me. There is an public parking outside the hotel, but does not look very safe. 7. Wifi (You have to call every morning to get a new code for the wifi. It came first at 8 o'clock. 8. This can't be 4 stars hotel. We have booked 5 days. We chose to drop the hotel and find another one. We lost the money, but staying there was not an option for us. We booked in Sheraton for nearly the same price and was more than satisfied.
Overnattede 5 nætter i oktober 2018
Svar fra Guest Relation den 9. jun. 2019
Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards, Mai Mustafa Guest relations manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and comfortable
Clean and comfortable room
Svar fra Guest Relation den 9. jun. 2019
Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Mai Mustafa Guest relations manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Guest Relation den 9. jun. 2019
Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Mai Mustafa Guest relations manager

4/10 Dårligt

Peter, Aalborg

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Standard egyptian hotel
The hotel is a non alcohol hotel - you are not even allowed to bring in you own beer. However there is a nice bar just next door. The windows in the room does not reduce the noise from the streets. On hotels.com the room was booked with free internet, but I was charged for it upon my arrival (EGP 66). The lights over the sink in the bathroom did not work. The bath top drain could not open. Strange smell in the hallways. They will charge you for using the swimming pool.

4/10 Dårligt

Mohammed

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
My bad experience
As I stayed in that hotel for 10 days (with 2 reservations) my first was as 2 persons in 1 room starting Oct. 31 till Nov. 7 but my daughter who was supposed to join me didn't come only on Nov. 4th & not stay long only 2 nights, as I need to extend my stay I did second reservation till Nov.10 at 1 person for 3 nights .... on my checkout morning they told me I didn't have the room with breakfast & they will charge for that only one I was so surprised that behavior as I pay for high rate on the beginning to reserve the room for 2 but it was in fact only me alone for 4 nights until my daughter's arrival ..... I suppose the should consider that before they ask me to pay for only one breakfast or at the start of the second reservation they should notify me for that point on my reservation to be aware for. On the other side the design of bathroom (toilet) was so bad and difficult to use especially for me as an Oldman, they had to consider that when they fix the room for me. Overall it was a very bad experience to stay at that hotel because of its location which was differs than what shown on the website.
Overnattede 3 nætter i november 2023

8/10 Udmærket

AMATALWAHAB

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2023

8/10 Udmærket

Rosa Laura

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Buen hotel.
Buena ubicación. Hotel cuidado y en general buena relación precio-calidad. La alfombra de los pasillos estaba muy rota y desgastada y el desayuno con una barra corta de alimentos.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Magid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023

6/10 Okay

emad, glen allen

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The carpet in the room is terrible condition The bathroom walls are all mold.
Overnattede 1 nat i august 2023

8/10 Udmærket

Hazem

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
- The Staff is very friendly offered a welcome drink on arrival and explained everything during our waiting time for check-in. - The hotel is over priced in my opinion based on the location in a popular place. - Was very strange that the free Tea/Coffee tray is not refilled daily (with this price) and when i asked for one water bottle they told me i have to refill the whole tray for charge !!!! - the Hotel is very good located for shopping, near to sea BUT as mintioned OVER PRICED
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Najat

Rejste med familie
Synes godt om: Rengøring, service og personale
Er was perfecte service en netheid. Hoewel de riolering van de badkamer traag werkte, maakten ze alles alle dagen schoon. Ook hebben ze een luisterend oor wanneer je iets tekort hebt of mist binnen je kamer. Ze doen hun best om alles vlot te laten verlopen, de redder van het zwembad zorgde voor een goede ambiance. Maar ik vind dat het hotel moet gerenoveerd worden. Daarnaast vind ik geld wisseling bij hen wel moeilijk te vinden. Verder hebben ze geen brochureservice over de bezienswaardigheden in Alexandrië. Al bij al was het goede keuze. Ik raad het hotel zeker aan.
Overnattede 17 nætter i juli 2023

4/10 Dårligt

Michael

Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Salma

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
DO NOT COME HERE
I HAD TO WAIT 45 MINUTES FOR MY ROOM THEN I GOT A DIRTY, MOLDY BATHROOM WITHOUT WINDOWS
Overnattede 1 nat i juli 2023

6/10 Okay

Han nae

Overnattede 1 nat i maj 2023
Svar fra guestrelation den 8. maj 2023
Dear, HanThank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards,Guest relations Team

8/10 Udmærket

Hussein Sobhy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the area around hotel is not enough
Overnattede 1 nat i marts 2023
Svar fra guestrelation den 8. maj 2023
Dear, HusseinThank you for taking the time to share with us such detailed review of your stay. I would like to express my sincere appreciation for your very encouraging words, and I am very thrilled to know that you enjoyed our Hotel and all what we got to offer. On the other hand, I have gone through all your constructive feedback comments, and rest assured that, they will be taken seriously into consideration to better serve you and all other guests in the future.Once again, thank you for staying with us, and we will be looking forward to welcoming you back for another memorable stay. Best regards,Guest relations Team

10/10 Fremragende

Osama, Springfield

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and professional staff. Close to many attractions.
Overnattede 2 nætter i februar 2023

6/10 Okay

Régis

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Qualité globale médiocre, piscine fermée en travaux, chambre très petite à 2, manque les bases d’un hôtel de ce type… bof à part la situation géographique

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 3 nætter i oktober 2022

6/10 Okay

Francoise

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel lobby is spectacular but the rest of the hotel is actually pretty shabby, including the hallways and the room themselves.
Overnattede 3 nætter i oktober 2022

8/10 Udmærket

Hussein Sobhy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 1 nat i oktober 2022

4/10 Dårligt

Elsayed

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
1vom 10
Overnattede 2 nætter i juli 2022
Svar fra guest relation den 20. jul. 2022
Dear, Elsayed Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards, Guest relations Team

4/10 Dårligt

Andrew

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was in a very bad area and the carpet stank
Overnattede 2 nætter i maj 2022
Svar fra guest relation den 20. jul. 2022
Dear, Andrew Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards, Guest relations Team

6/10 Okay

Wenhung

Overnattede 1 nat i maj 2022
Svar fra guest relation den 2. jun. 2022
Dear, Wenhung Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Guest relations Team

2/10 Forfærdeligt

Taegar Husein

Rejste med familie
Synes ikke om: Rengøring, service og personale
Jeg var på hotellet kl 17:45 måtte vente helt til kl 18:30 så fikk jeg rommet, jeg bestilte view city, men jeg fikk rom som jeg kunne ikke se noen sted, når jeg skulle sjekke ut, måtte jeg vente ca 15 minutt for at de kunne sjekke meg ut, derfor jeg anbefaler ikke
Overnattede 1 nat i februar 2022

6/10 Okay

Danny R.

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The carpeting is in horrible condition.
Overnattede 3 nætter i februar 2022
Svar fra Guest Relation den 23. feb. 2022
Dear, Danny Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards, Guest relations Team

6/10 Okay

Kareem

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overpriced comparing to delivered service, Problems at (Entrance process and low qualified stuff, Pool wasn't ready enough and water was cold "October Visit experince" and advantages are stuff are trying to help as mush as they can, clean room and clean service is excellent, breakfast was excellent.
Overnattede 1 nat i oktober 2021
Svar fra Guest Relation den 30. okt. 2021
Dear, Kareem Thank you for taking the time to share with us such detailed review of your stay. I would like to express my sincere appreciation for your very encouraging words, and I am very thrilled to know that you enjoyed our Hotel and all what we got to offer. On the other hand, I have gone through all your constructive feedback comments, and rest assured that, they will be taken seriously into consideration to better serve you and all other guests in the future. Once again, thank you for staying with us, and we will be looking forward to welcoming you back for another memorable stay. Best regards, Guest relations Team

2/10 Forfærdeligt

Rania

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this is NOT a non smoking property. VERY dirty, dingy and old. wifi is non existent. sink/tub constantly clogged. towels were never changed until we asked and staff was not helpful
Overnattede 3 nætter i oktober 2021
Svar fra Guest Relation den 23. okt. 2021
Dear, Rania Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards, Guest relations Team

6/10 Okay

Mateusz

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
acceptable
That is definitely not 5, nor 4, hardly 3 star hotel, given egyptian standards. Hotel prices in Alexandria are ridiculously expensive comparing to standards. In whole hotel carpets are in dramatic conditions, grey from stains, even in room, you don't feel comfortable to stay on it bare foot. All is worn out. There is really odd air conditioning system, you can only turn it on and off, and hardly control temperature, but can't control fan, air supply nozzles are all around room on ceiling, even above bed, so you need to clog them with paper, to not blowing on you on bed like tornado. I don't know what someone had to take to come up with something like this. We had to ask for new Wifi password every day, why? We had to ask to renew magnetic card key to our room every day, why? The only not bad thing is about breakfast, that was nothing extraordinary, quite limitee, but not bad, nice variety of deserts
View from Room
View from room
Overnattede 6 nætter i september 2021
Svar fra Guest Relation den 11. okt. 2021
Dear, Mateusz Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards, Guest relations Team

10/10 Fremragende

Elaine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wow! What a Gem.
Our stay was amazing. We had Room 402. It had The View… waking up to see the Great Pyramid and the head of the Sphinx! We also could watch the horses in the street from our balcony. And our room was totally renovated! Don’t let the entry and reception throw you when you first arrive. The place is great; the staff is great. When they opened the door to our room I was pleasantly surprised! 😊 Breakfast is simple and is served on the rooftop restaurant as is dinner when you can watch the Sound and Light Show on the Sphinx and Pyramids across the street. We enjoyed the Mixed Grill one evening. We liked the other guests and even got invited to join in a birthday party! Music, dancing, cake — great fun. Be sure to ask for a renovated room when making your reservations.
Overnattede 2 nætter i september 2021

8/10 Udmærket

Hussein Sobhy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I did not like the street noise.
Overnattede 4 nætter i september 2021
Svar fra Guest Relation den 11. sep. 2021
Dear, Hussein Thank you for taking the time to share with us such detailed review of your stay. I would like to express my sincere appreciation for your very encouraging words, and I am very thrilled to know that you enjoyed our Hotel and all what we got to offer. On the other hand, I have gone through all your constructive feedback comments, and rest assured that, they will be taken seriously into consideration to better serve you and all other guests in the future. Once again, thank you for staying with us, and we will be looking forward to welcoming you back for another memorable stay. Best regards, Guest relations Team

10/10 Fremragende

Shady

Overnattede 1 nat i august 2021

2/10 Forfærdeligt

Hassan

Overnattede 2 nætter i juni 2021
Svar fra Guest Relation den 7. jul. 2021
Dear, Hassan Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards, Guest relations Team

10/10 Fremragende

Ihab

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Service
It was good and the price was reasonable
Overnattede 1 nat i juni 2021
Svar fra Guest Relation den 21. jun. 2021
Dear, Ihab Thank you for choosing Cherry Maryski Alexandria. We are glad that you chose our hotel ,Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Guest relations Team

10/10 Fremragende

Mohamed

Overnattede 1 nat i juni 2021
Svar fra Guest Relation den 21. jun. 2021
Dear, Mohamed Thank you for choosing Cherry Maryski Alexandria. We are glad that you chose our hotel ,Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Guest relations Team

6/10 Okay

perihan

Synes godt om: Rengøring
Overnattede 1 nat i maj 2021
Svar fra Guest Relation den 7. jul. 2021
Dear, Perihan Thank you for choosing Cherry Maryski Alexandria. We are glad that you choose our hotel. I would like to express my sincere appreciation for your very encouraging words, and I am very thrilled to know that you enjoyed our Hotel and all what we got to offer. On the other hand, I have gone through all your constructive feedback comments, and rest assured that, they will be taken seriously into consideration to better serve you and all other guests in the future. Once again, thank you for staying with us, and we will be looking forward to welcoming you back for another memorable stay. Best regards, Guest relations Team

8/10 Udmærket

Varley

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Muito bom.
Overnattede 15 nætter i marts 2021
Svar fra Guest Relation den 12. apr. 2021
Dear, Muito bom Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Guest relations Team

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Service og personale
I donot understand why I had to pay extra and I already paid thought the app
Overnattede 5 nætter i februar 2021
Svar fra guest relation den 25. feb. 2021
Dear, Valued Guest Thank you for your review. I am deeply sorry to hear that your experience with our price was not to your fullest satisfaction. Please be assured that, this is not what we are known for, and we will be following up thoroughly on what happened. Therefore, we will certainly look into what happened to avoid reoccurrence in the future. Once again, please accept my sincere apology for the short coming you have endured, and we will be looking forward to welcoming you back soon. Best regards, Guest relations Tea

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Location was good, the upkeep of the property need improvement.
Overnattede 1 nat i februar 2021
Svar fra Guest Relation den 25. feb. 2021
Dear, Valued Guest Thank you for taking the time to share with us such detailed review of your stay. I would like to express my sincere appreciation for your very encouraging words, and I am very thrilled to know that you enjoyed our Hotel and all what we got to offer. On the other hand, I have gone through all your constructive feedback comments, and rest assured that, they will be taken seriously into consideration to better serve you and all other guests in the future. Once again, thank you for staying with us, and we will be looking forward to welcoming you back for another memorable stay. Best regards, Guest relations Team

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reception stuff was excellent, the breakfast was very good, and the stuff was excellent, cleanness was very good, the roof is not working according to the winter and rain, I hope that they change the roof with glass windows to have a fun with the sun in Winter
Overnattede 2 nætter i februar 2021
Svar fra Guest Relation den 23. feb. 2021
Dear, Valued Guest Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Guest relations Team

6/10 Okay

DENISE

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Não tem internet
Razoável. O Hotel NÃO TEM INTERNET. Eles até oferecem internet, mas não pega no quarto e no hall muito devagar. Viagei a trabalho, então foi decepcionante.
Overnattede 2 nætter i februar 2021
Svar fra Guest relations Team den 9. feb. 2021
Dear, Denise Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards, Guest relations Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2021
Svar fra Guest relations Team den 9. feb. 2021
Dear, Valued Guest Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay.. Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Guest relations Team

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
It is a regular hotel but it is fine. What you need while you are hanging out
Overnattede 2 nætter i december 2020
Svar fra Guest relations Team den 9. jan. 2021
Dear, Valued Guest Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stay..Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards, Guest relations Team

4/10 Dårligt

Verificeret rejsende

Overnattede 1 nat i december 2020
Svar fra Guest Relation den 25. feb. 2021
Dear, Valued Guest Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards, Guest relations Team

2/10 Forfærdeligt

RafB, New York

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms are filthy. Dirty carpets. Uncomfortable mattress. Stain in bed sheets and carpets. Inconvenient shower heads on a stand-up shower where water is not contained in the shower sure to short curtains. Mold and decay in bathroom doors. Sink's not straight. Terrible experience. Needs a major renovation.
Overnattede 5 nætter i oktober 2020
Svar fra Guest relations Team den 24. dec. 2020
Thank you for taking the time to share with us such detailed review of your stay. I would like to express my sincere appreciation for your very encouraging words, and I am very thrilled to know that you enjoyed our Hotel and all what we got to offer. On the other hand, I have gone through all your constructive feedback comments, and rest assured that, they will be taken seriously into consideration to better serve you and all other guests in the future. Once again, thank you for staying with us, and we will be looking forward to welcoming you back for another memorable stay. Best regards,

4/10 Dårligt

Bahaa

Rejste med familie
Synes ikke om: Rengøring
Sea side view
I have booked 2 nights with sea side view , In first night the sea view wasnt clear at all also the room was full of dust and my kids have a tough cough because of that and the water clour from faucet was not clear "Yellow" when i have compliened they changed the room with real sea side view with less dust and fixed water. Usually i dont change the selected room by hotel and it was my first time and i am asking if they are not ready with clean rooms why did they recieve booking !!!!!!!!!
Overnattede 2 nætter i oktober 2020
Svar fra Guest relations Team den 3. nov. 2020
Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regard

10/10 Fremragende

Tarek

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Amazing
Overnattede 3 nætter i oktober 2020
Svar fra Guest relations Team den 1. nov. 2020
Dear, MR Tarek Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stayOnce again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards,

6/10 Okay

Belal

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i oktober 2020
Svar fra Guest relation Team den 1. nov. 2020
Dear, MR.Belal Thank you very much for taking the time to share your thoughts and comments about your stay in our hotel. I am thrilled to hear that you enjoyed your stayOnce again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience. Best regards,

6/10 Okay

Mostafa

Passable
Overnattede 1 nat i oktober 2020
Svar fra Guest relation Team den 1. nov. 2020
Dear, MR, Moustafa Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards,

2/10 Forfærdeligt

Ylva

Overnattede 1 nat i september 2020
Svar fra Guest relations Team den 1. nov. 2020
Thank you for taking the time to share with us your constructive feedback. I am very saddened to know of the issues you have encountered during your stay, and kindly accept my sincere apology of all these shortcoming that doesn't reflect who we really are. I have personally addressed all these issues with the team, and rest assured, we will spare no effort to improve moving forward. Once again, please accept my sincere apology, and we will be very looking forward to welcoming you back in the near future. Best regards,