Spahoteller i Albury

"A terrible experience. Very tired hotel and spa facilities. Poor staff, rude and unhelpful. Complaints have taken a week so far to hear anything back. It appears there are a long list of people complaining."

"Et helt fantastisk serviceminded personale som i den grad overgik vore forventninger. Værelser var rigtig godt og rent og der hørtes ingen støj udefra til trods for at hotellet ligger ved Heathrow Airport. Nemt at komme fra og til hotellet lufthavnen."

"All good except the bedhead was damaged."

"Room was lovely, but really could do with some air-conditioning as it was unbearable to sleep in the heat, the fan supplied was pretty much useless. The staff were fantastic and made us feel welcome throughout.. The only downfall is we had children in the room above us who were constantly bouncing a football! Would I return again? Yes but there needs to be a stricter policy about children."