Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 31 af i alt 96 anmeldelser" "
10 - Fremragende
31
Bedømmelse på 8 − Udmærket. 32 af i alt 96 anmeldelser" "
8 - Udmærket
32
Bedømmelse på 6 − Okay. 24 af i alt 96 anmeldelser" "
6 - Okay
24
Bedømmelse på 4 − Dårligt. 5 af i alt 96 anmeldelser" "
4 - Dårligt
5
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 96 anmeldelser" "
2 - Forfærdeligt
4
8,2/10
Rengøring
8,0/10
Service og personale
7,4/10
Faciliteter
6,8/10
Overnatningsstedets tilstand og faciliteter
7,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Michael, Golden
Rejste med familie
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for a break
Michael
Overnattede 2 nætter i april 2024
Svar fra Shanna den 12. maj 2024
Thanks Michael!!We hope you come back and stay again
8/10 Udmærket
Monique
Rejste med partner
12. mar. 2024
Synes godt om: Rengøring
We ended up in a disabled room which was very clean however there was no shelving to place any toiletries in the bathroom. No Soap to wash your hands after going to the toilet, had to use the bulk showergel stuck to the wall in the shower. No table or couch in the room and missing bedside table. Gardens need a good tidy up.
Monique
Overnattede 2 nætter i marts 2024
Svar fra Shanna den 12. mar. 2024
Hi Monique, I tried to call you Monday to speak to you, however the phone never actually rang.I wasn't aware of no soap being at the sink, Housekeeping are usually good with picking up that these are missing, as of now i've just been and replaced it....We are a small team, who try very hard to keep on top of everything, gardens and lawn are a massive task as you could imagine
10/10 Fremragende
Vivienne
25. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Vivienne
Overnattede 1 nat i februar 2024
Svar fra Shanna den 26. feb. 2024
Thankyou Vivienne for your feedback, we hope you enjoyed your stay
10/10 Fremragende
Tamara
12. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Always an enjoyable stay here. Quiet and clean.
Tamara
Overnattede 3 nætter i februar 2024
Svar fra Shanna den 13. feb. 2024
Thankyou so much Tamara!We sure enjoy having guests return and say great things!See you next time
10/10 Fremragende
Katrina
Rejste med partner
8. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great friendly service and a comfortable bed.
Katrina
Overnattede 1 nat i februar 2024
Svar fra Shanna den 8. feb. 2024
Thankyou Katrina, we really appreciate your feedback, and are happy to hear you enjoyed your stay
6/10 Okay
Fiona
6. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Fiona
Overnattede 1 nat i december 2023
Svar fra Shanna den 11. jan. 2024
Hi Fiona, Would have been nice for you to elaborate a little with your review, I've no idea what was wrong with your stay, to try and fix it for the next guests
4/10 Dårligt
Linda
Rejste med partner
6. jan. 2024
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I loved overlooking the water in the premises/ our room looked out to storeroom. Didn’t look like the advertisement. I really wasn’t happy with the room. No table, power points in stupid places , no shelf in bathroom or shower. One not real clean chair to sit on, water running into the basin area when you try to get ready, just common sense stuff that wasn’t there or available.
Linda
Overnattede 2 nætter i januar 2024
Svar fra Shanna den 13. jan. 2024
Hi LindaIt's really hard to have everyone to have a view with the layout of the motel rooms, and unfortunately we can't just up and move the blocks :)I will pass on all the 'other' issues to the owners and try get things fixed, please note I have refunded you as of that morning that you checked out
10/10 Fremragende
Yuka
4. jan. 2024
Yuka
Overnattede 2 nætter i januar 2024
Svar fra Shanna den 11. jan. 2024
Thank you Yuka!We appreciate your feedback score!Hope you some and stay with us again
10/10 Fremragende
ruth
20. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here multiple times recently. Beautiful location. Always clean. Very comfy beds. Staff are wonderful. Shanna goes above and beyond to help guests. Would definitely recommended staying here.
ruth
Overnattede 1 nat i december 2023
Svar fra Shanna den 20. dec. 2023
Thank you so much Ruth!We do try to make a difference in our guests stay, and really do appreciate your feedback and very kind words!We always look forward to you staying with us.
8/10 Udmærket
Raelee
8. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Raelee
Svar fra Shanna den 8. feb. 2024
Thankyou for your feedback, we hope to see you again
2/10 Forfærdeligt
Steve
6. dec. 2023
Steve
Overnattede 2 nætter i december 2023
Svar fra Manager den 26. dec. 2023
What a shame to see this feedback after I called and spoke to you and then refunded....All these items were rectified very quickly when made aware,
6/10 Okay
Natalie
26. nov. 2023
Natalie
Overnattede 1 nat i november 2023
Svar fra Manager den 29. nov. 2023
Thanks for your feedback Natalie
10/10 Fremragende
Andrew
19. nov. 2023
Andrew
Overnattede 3 nætter i november 2023
Svar fra Shanna den 21. nov. 2023
Thankyou so much for your score!We sure hope to see you again!
10/10 Fremragende
Cheryl
10. nov. 2023
Cheryl
Overnattede 1 nat i november 2023
Svar fra Shanna den 14. nov. 2023
Thank you Cheryl, We hope that you come back to stay with us again
8/10 Udmærket
Ian
5. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter
It is a stunning location, but the buildings are aging. My motel room was clean and quite comfortable, but old fashioned. Plenty of noise from the other units due to thin walls and doors with negligible security.
The shower door had clearly been broken for a while, but it did not matter much as the shower head could barely muster a dribble. Not so good after a day cycling the railtrails.
Overall I would go back, as it is not expensive and the location is fabulous. It just really needs a refresh.
Ian
Overnattede 1 nat i november 2023
Svar fra Shanna den 5. nov. 2023
Hi Ian, I'm sorry about the shower, this is this is the first time we have come across this problem, we are currently in the middle of upgrading our HWS around the resort, so hopefully this will sort out the problem.Yes, the noise can become a little problem when we are fully booked, and I'm very sorryWe are currently updating and renovating some items, so hopefully when you come back again, it will be fixed up
6/10 Okay
John
28. okt. 2023
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
John
Overnattede 5 nætter i oktober 2023
Svar fra Manager den 29. okt. 2023
Even with a free upgrade? A shame it wasn't a better experience for you, feel free to contact us if there is something we can do better?
2/10 Forfærdeligt
Andy
27. okt. 2023
Andy
Overnattede 2 nætter i oktober 2023
Svar fra Manager den 18. nov. 2023
It's a shame you have left this review!We spoke to you at the time, and you've left a couple of negative reviews, we didn't do anything wrong so feel this is out of line
8/10 Udmærket
Barbara
23. okt. 2023
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Whilst the staff were friendly and helpful, and the room was clean, the resort is in a desperate need of updating. The outdoor stairs were falling apart and wobbly and the pool area has definitely seen much better days. The lake, however was beautiful, and the resort location was excellent
Barbara
Overnattede 1 nat i oktober 2023
Svar fra SHANNA den 24. okt. 2023
Hi Barbara, Thankyou for your feedback, as you may have noticed we are in the middle replacing quite a bit of the woodwork around the Resort, this does take a little bit of time and is a large job for one man to do.Glad that the room was clean and we were friendly.
10/10 Fremragende
Alan
Rejste med partner
12. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter
The cleanliness and atmosphere
Alan
Overnattede 1 nat i oktober 2023
Svar fra Manager den 12. okt. 2023
Thankyou AlanWe are happy to hear
10/10 Fremragende
Cathrine
7. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cathrine
Overnattede 1 nat i september 2023
Svar fra Shanna den 13. sep. 2023
Thankyou Catherine
8/10 Udmærket
Julie
Rejste med familie og småbørn
21. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet
Julie
Overnattede 2 nætter i august 2023
Svar fra Shanna den 22. aug. 2023
Thankyou Julie
10/10 Fremragende
Gaill
1. jul. 2023
Gaill
Overnattede 2 nætter i juni 2023
Svar fra Shanna den 27. jul. 2023
Thankyou Gaill
10/10 Fremragende
Ann
18. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place to stay would stay again 🙂
Ann
Overnattede 1 nat i juni 2023
Svar fra Manager den 19. jun. 2023
Thanks Ann! We hope to see you again!
8/10 Udmærket
Alan
Rejste med familie
16. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Alan
Overnattede 1 nat i juni 2023
Svar fra Manager den 19. jun. 2023
Thankyou Alan!We are happy to hear you loved the located, we hope that you come and stay again
10/10 Fremragende
Leanne
Rejste med partner
15. jun. 2023
Synes godt om: Rengøring, service og personale
Beautiful stay and location will definitely return
Leanne
Overnattede 2 nætter i juni 2023
Svar fra Manager den 15. jun. 2023
Thankyou Leanne, We are so happy to you enjoyed your stay and look forward to having you stay again
10/10 Fremragende
Barry
Rejste med partner
27. maj 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice quite and relaxing, beautiful location.
Barry
Overnattede 1 nat i maj 2023
Svar fra Shanna den 28. maj 2023
Thank you Barry for your feedback!
10/10 Fremragende
Lawrence
26. maj 2023
Lawrence
Overnattede 1 nat i maj 2023
Svar fra Manager den 15. jun. 2023
Thankyou LawrenceWe hope you come back and stay with us again
6/10 Okay
Trevor
Rejste med partner
27. apr. 2023
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Nice lake you could sit by
Good parking
Trevor
Overnattede 1 nat i april 2023
Svar fra Shanna den 27. apr. 2023
Thankyou Trevor for your feedbackWe hope to see you again
6/10 Okay
Michael
23. apr. 2023
Synes godt om: Rengøring
Great location
Michael
Overnattede 4 nætter i april 2023
Svar fra Manager den 23. apr. 2023
Thanks Michael for your review
6/10 Okay
Ashley
Rejste med familie og småbørn
23. apr. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Rooms are not dark due to outside lighting shining in doors and windows. Smoke alarm batteries died and beeped all night these should be changed on a more regular basis. No amenities after 5pm no lighting on mini golf or tennis overall disappointing.
Ashley
Overnattede 2 nætter i april 2023
Svar fra Manager den 25. apr. 2023
Hi Ashley, Had you have called that night, we would have been up straight away and changed the battery of the smoke alarm, as soon as I was made aware I had it fixed.What do you mean by no amenities available after 5pm? The Restaurant was open, and you only have to ask for the tennis court lights to be turned on, we don't turn them on all the time as some people never turn them off
8/10 Udmærket
Kylie
Rejste med familie og småbørn
21. apr. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved how modern the rooms looked, however beds weren’t comfortable at all..
Also not having Breakfast during the weeks was not the best considering it a 15 min drive to the closed food (MacDonalds)
Kylie
Overnattede 1 nat i april 2023
Svar fra Manager den 23. apr. 2023
Hi Kylie, I'm so sorry that the Restaurant didn't open for Breakfast, they are a separate business that make their own operating hours, however we could have supplied some breakfast packs from Reception that saved you having to drive into McDonalds)Beds are such a personal preference, some like them soft, some like them hard, I'll check which room you were in and see if its a newer mattress
10/10 Fremragende
Phillip
Rejste med partner
21. apr. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location with things to do
Phillip
Overnattede 2 nætter i april 2023
Svar fra Manager den 21. apr. 2023
We sure like hearing that you've enjoyed your stay! We hope to see you again
8/10 Udmærket
Paula
Rejste med partner
19. apr. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well priced , comfortable property at a lovely lakeside location
Paula
Overnattede 1 nat i april 2023
Svar fra Manager den 19. apr. 2023
Thankyou Paula, we are happy that you enjoyed your stay with us, hope that we see you again
10/10 Fremragende
Jeni-Lee
Rejste med familie
17. apr. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a lovely stay, room was very clean and bed was super comfy. Staff friendly and helpful
Jeni-Lee
Overnattede 2 nætter i april 2023
Svar fra Manager den 18. apr. 2023
Thankyou Jeni-Lee! We are so happy that you enjoyed your stay with us, make sure you come back and stay again
8/10 Udmærket
Liz
12. apr. 2023
Synes godt om: Rengøring, service og personale
Liz
Overnattede 1 nat i april 2023
Svar fra Manager den 2. maj 2023
Thanks for your feedback Liz, We hope to see you again
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie
4. apr. 2023
Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Not enjoyable
The cleaning or scent smell that was in the room was overwhelming and overpowering.
I had a spring from the mattress sticking into my ribs all night.
Heaps of light was shining in around the curtains which all made for a bad nights sleep.
Verificeret rejsende
Overnattede 1 nat i marts 2023
Svar fra Manager den 4. apr. 2023
Hello, A shame you have had to leave this an anonymous as now we have no idea which room you may have stayed in to try fix the problem you have spoken about.
10/10 Fremragende
Anne
3. apr. 2023
Anne
Overnattede 2 nætter i marts 2023
Svar fra Manager den 24. apr. 2023
Thankyou Anne We hope to see you again
6/10 Okay
Misheel, Sydney
23. mar. 2023
Misheel
Overnattede 1 nat i marts 2023
Svar fra manager den 18. apr. 2023
Thankyou for your feedback Misheel!
10/10 Fremragende
Jeffrey
Rejste med partner
15. mar. 2023
Synes godt om: Service og personale
Friendly people
Jeffrey
Overnattede 1 nat i marts 2023
Svar fra Shanna den 15. mar. 2023
Thankyou Jeffrey for staying with us
8/10 Udmærket
Lena
Rejste med familie
8. mar. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious clean cabin. Beautiful surrounds. The only negative was the loud squeaky floor in the cabin.
Lena
Overnattede 1 nat i marts 2023
Svar fra Shanna den 9. mar. 2023
Hi Lena!Thanks for your feedback, sorry to hear about the floor, we will look into getting that fixed as soon as we can
8/10 Udmærket
Helen
12. feb. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Helen
Overnattede 2 nætter i februar 2023
Svar fra Shanna den 2. mar. 2023
Thankyou Helen!We are glad you enjoyed your stay
10/10 Fremragende
Phillip
11. dec. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Phillip
Overnattede 1 nat i december 2022
Svar fra Shanna den 9. mar. 2023
Thankyou Philip!
6/10 Okay
Aaron
11. dec. 2022
Aaron
Overnattede 1 nat i december 2022
Svar fra Shanna den 9. mar. 2023
Thanks for your feedback
10/10 Fremragende
Jo
Rejste med partner
3. dec. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved my stay at the Lake Hume Resort. Had a king deluxe room and it was clean comfortable and just so peaceful. Water pressure in shower was so good. Wifi worked well in room as mobile reception not so great. The restaurant was great and staff were friendly. Beautiful little getaway. Loved it!
Jo
Svar fra Shanna den 11. nov. 2023
Thankyou JoWe are so happy you enjoyed your stay with us and all that we offer, yes, mobile reception is a little crappy but a little out of our control unfortunately We hope you come back again
8/10 Udmærket
Robert
20. okt. 2022
Robert
Overnattede 1 nat i oktober 2022
Svar fra Shanna den 9. mar. 2023
Thanks for your feedback Robert
10/10 Fremragende
Rodney
Rejste i en gruppe
19. okt. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Needed a room for one night as part of a motorbike trip. This is way better than a motel in town and cheaper, more modern, cleaner, quieter etc.
Rodney
Overnattede 1 nat i oktober 2022
Svar fra Shanna den 19. okt. 2022
Thankyou Rod for your great review, we are happy to hear that you enjoyed everything about itWe look forward to welcoming you back again
10/10 Fremragende
Adrian
Rejste med familie
26. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property we stayed in was fantastic, the views and surrounding areas were excellent, lots to do and see.
it was a nice a quiet place to stay and the restaurant meals and staff were great.
Adrian
Overnattede 3 nætter i september 2022
Svar fra Shanna den 28. sep. 2022
Thanks Adrian, We are happy you enjoyed your stay with us, and hope that we can welcome you back again!
10/10 Fremragende
Chintan
Rejste med familie og småbørn
24. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing place and amazing staff m. Good location. Worth staying for couple of nights to relax and enjoy family time
Chintan
Overnattede 2 nætter i september 2022
Svar fra Shanna den 24. sep. 2022
Thanks so much for choosing to stay with us at Lake Hume Resort, we are happy to hear you have enjoyed your stay. We hope that you can come back and spend more time with us next time.
6/10 Okay
Alexandra
29. aug. 2022
Synes godt om: Rengøring, service og personale, værelsets komfort
Hume Weir stay
A beautiful venue overlooking the Hume Weir. The staff are very friendly and welcoming. The accommodation is clean and tidy but somewhat dated.
The meal in the restaurant was good - however, the variety and choice was disappointing .
Alexandra
Overnattede 1 nat i august 2022
Svar fra Shanna - Manager den 31. aug. 2022
Hi Alexandra, Thankyou for your feedback, yes you were in one of our older rooms, next time you book i would suggest you booking our King Deluxe Rooms, which have been renovated and more up to date.The Restaurant is run by a seperate business, and you are welcome to leave some feedback to them, their Business is actually The Boat Shed Lake Hume, we dont really have anything to do with their running or menu choices, I would certainly suggest leaving feedback for them on their own pages.