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Anmeldelser af La Quinta Inn by Wyndham Albuquerque Northeast

2.5 out of 5
La Quinta Inn by Wyndham Albuquerque Northeast
5241 San Antonio Dr Ne, Albuquerque, NM

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 452 af i alt 1407 anmeldelser" "
Bedømmelse på 8 − Udmærket. 382 af i alt 1407 anmeldelser" "
Bedømmelse på 6 − Okay. 240 af i alt 1407 anmeldelser" "
Bedømmelse på 4 − Dårligt. 172 af i alt 1407 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 161 af i alt 1407 anmeldelser" "

7,2/10

Rengøring

7,8/10

Service og personale

6,6/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Erika

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convienient
Overnattede 1 nat i maj 2024

4/10 Dårligt

Shanely

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Corrine

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not sure if hotels only offer the horrible rooms to Expedia. The room was filthy, floors have not been mopped in a very long time, the lady that checked me in needed to finish her personal call before she checked me in, the walk way to the room was gross, the bed, sheets were good. The lamps were stained, the bathroom arch had something that looked like a bloody sneezy all over it. The area is rough. If I hadn’t driven 10 hours and was extremely tired I would not have stayed. Bring hand sanitizer, slippers , rubber gloves. If your planning on staying there.
Overnattede 1 nat i maj 2024

10/10 Fremragende

ricardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Peaceful
Overnattede 1 nat i maj 2024

4/10 Dårligt

Javier

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So I rented this hotel for the pool and yet I was closed and it was dirty. The receptionist when we got there for check in was rude and not helpful at all I will never go back to that hotel and I used to love staying at the quinta one more thing I requested a room with double beds what they don't let you know is they are full size beds
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Luis

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was chareged 100 doller deposit been two weeks and havent riecieved money back.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would have been great but a busload of travelers arrived late at night and the noise woke me up.
Overnattede 1 nat i maj 2024

4/10 Dårligt

Raymond

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Very dirty
Overnattede 1 nat i maj 2024

4/10 Dårligt

Theresa

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
conveniently located, it is not recommended it is a rundown hotel motel.
Overnattede 5 nætter i marts 2024

4/10 Dårligt

Jerry

Rejste med partner
Synes ikke om: Rengøring, service og personale
Dirty floors in room. Check staff seemed in negative mood
Overnattede 1 nat i maj 2024

8/10 Udmærket

Laura

Rejste med familie
The floor of my room was rather dirty,but it was good overall. Good service,pretty clean,pretty quiet.
Overnattede 1 nat i maj 2024

6/10 Okay

David

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

roya

Rejste med familie
good but busy
Overnattede 1 nat i maj 2024

8/10 Udmærket

J. Cory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

King Philip

Forretningsrejsende, Rejste med familie og småbørn
Focus on cleaning the bathroom especially the bathtub
Overnattede 2 nætter i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear King philip,Thank you for your feedback. I will share your comments with our team

4/10 Dårligt

C

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was dirty. There was a piece of bread under the desk, and there were ants. Towels were used. There were makings from where you wash your hands, and the water sits there and hardens. The bed sheets were dirty with red candy stains. The bathroom was unclean, and dried urine was on the toilet seat. I used to come here a few years back. I am disappointed that this hotel has lowered its value. Customer service was good. We were greeted, and the person explained the papers being signed. The room location for the price is high. In the morning, children were running around making noise, which is expected. The room needed cleaning!
Overnattede 1 nat i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear c, We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns. You signed our stay agreement and policies at front office during check in. It clearly states that we provide all of our guest 20 minutes to check the room. If the room is not up to your satisfaction, we can either change the room or give you full refund. We have staff on 24 hours a day to address any issue or concerns our guests may have during their stay. In the future if you report the issues they will be addressed. Again we thank you for your feedback and hope you give us another opportunity to better serve you in future.

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The front desk helped me when I had to emergency order an electrical transformer cord for my CPap machine which I had forgotten.
Overnattede 3 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Richard, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.

8/10 Udmærket

Marilyn

Rejste med familie
Synes godt om: Rengøring, service og personale
Clean. Had to walk around to front to access lobby breakfast. Had to call for housekeeping otherwise only every 3 days.
Overnattede 4 nætter i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Marilyn, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

6/10 Okay

Germaine

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Too small and bed uncomforable
Overnattede 1 nat i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Germaine, We apologize for the inconveniences you had while you were with us. We strive to deliver a comfortable experience for our guests, and we regret that we missed the mark. We hope to have the opportunity to deliver a more pleasant experience for you next time.

2/10 Forfærdeligt

Joe

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cancel my room as soon as I got into town.
Overnattede 1 nat i maj 2024

4/10 Dårligt

Lana

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The property needs updating. There is no fan in bathroom. Floors extremely dirty.
Overnattede 3 nætter i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Lana, We apologize for the inconveniences you had while you were with us. We strive to deliver a comfortable experience for our guests, and we regret that we missed the mark. We hope to have the opportunity to deliver a more pleasant experience for you next time.

6/10 Okay

David

Forretningsrejsende
Synes ikke om: Service og personale
Hmmm
Overnattede 2 nætter i maj 2024

8/10 Udmærket

maryjane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 1 nat i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Maryjane,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 Fremragende

Paul

Friendly staff and clean, spacious rooms.
Overnattede 1 nat i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Paul,We are delighted you enjoyed your time with us and look forward to welcoming you back

6/10 Okay

Dolores

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It seemed run down, need of updates to things like tub, mold on the ceiling, stairs deteriorating, smelled, breakfast was very minimal,did have waffle machine, but not much else.
Overnattede 2 nætter i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear DoloresYour comments are important to us and we will keep them in mind as we are always working to improve our guest experience. We hope to welcome you back soon for an even better stay.

10/10 Fremragende

Debra A

Rejste med familie, Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had the room across from Parents. Very spacious, clean, staff was very nice and asked if we were comfortable. Will be back again very pleasant stay.
Overnattede 2 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Debra, We are delighted you enjoyed your time with us and look forward to welcoming you back.

4/10 Dårligt

Crystal

Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Our room was dirty. Bed spread had orange staines, looked like cheetos stains. There was hair in our beds between the sheets and around the sink. Probably wont stay here again
Overnattede 2 nætter i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Crystal, We do strive to present a super clean property and are reviewing your comments with our housekeeping team to make sure all needed improvements are made. Thank you for your feedback.

6/10 Okay

Victoria, Fort Worth

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
We had moved to this propery after spending tow horrible nights in another. This wasn't the best experience I've had in a La Quinta, but under the circumstances, it was a grade above where we came from and we had a decent night's sleep. The Denny's next door is awesome!
Overnattede 1 nat i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Victoria, We thank you for staying with us and your feedback.

8/10 Udmærket

Rosa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Cleaner place
Overnattede 1 nat i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Rosa, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.

8/10 Udmærket

William Roy Bundy

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear William Roy,Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

8/10 Udmærket

Joy

Rejste med familie
Synes godt om: Rengøring, service og personale
Tired looking.
Overnattede 1 nat i maj 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Joy, Thank you for your feedback.

2/10 Forfærdeligt

Erica

Overnattede 1 nat i april 2024

4/10 Dårligt

David

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Wifi not working. Breakfast person did not show so meager food was available. Would not recommend this place.
Overnattede 2 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear David, We apologize for the inconveniences you had while you were with us. We strive to deliver a comfortable experience for our guests, and we regret that we missed the mark. We hope to have the opportunity to deliver a more pleasant experience for you next time.

8/10 Udmærket

Anthony

Overnattede 1 nat i april 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Anthony, Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 Fremragende

Elva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy buena
Overnattede 2 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 Udmærket

Terri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice , great breakfast. Easy off freeway
Overnattede 2 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We are delighted you enjoyed your time with us and our breakfast look forward to welcoming you back

6/10 Okay

Kevin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was okay not great.
Overnattede 8 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Thank you for your feedback.

6/10 Okay

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Worth the price. Customer laundry out of service for my 2-day stay
Overnattede 2 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Dear James, Thank you for taking the time to tell us about your experience. I am very sorry about the Guest laundry service. We have 3rd party laundry machines and we have informed them that the machines are not in service. We thank you for staying with us and hope to see you again soon.

8/10 Udmærket

Milton

Overnattede 3 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Milton, Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 Fremragende

BILL

Like the location
Overnattede 2 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Dear Bill, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Albuquerque Journal Ctr NW. We are so glad that you liked our location and we look forward to seeing you again.

6/10 Okay

Stacy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No refrigerator in the room. Lightbulb and janitor note left in bath. We’ve stayed here several times before and it was better. Maybe just a bad room.
Overnattede 1 nat i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Dear Stacy, We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns. We wish you and your family well on all your travels always. Again, thank you for being our guest and for sharing your experience.

8/10 Udmærket

Shawn

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice employees
Overnattede 1 nat i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Dear Shawn, We are excited to see you had a great stay with us and enjoyed our friendly staff. We will celebrate thus review with our team. Safe travels always!

10/10 Fremragende

William Roy Bundy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and the location was ideal.
Overnattede 1 nat i april 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear William Roy, We appreciate your feedback. We are excited to see you had a great stay with us and enjoyed our friendly staff. We will celebrate thus review with our team. Safe travels always!

10/10 Fremragende

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and convenient
Overnattede 1 nat i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Dear Gary, Thank you for your recent stay with us. We are thrilled to see you had a great stay with us. We look forward to welcoming you back as our guest!

6/10 Okay

Saundra

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring
Facility tired but maintained. Staff very responsive to concerns. Tv not working on arrival, they immediately fixed. One light in room not working they immediately fixed. Very concerned when i reported seeing a roach crossing my room, it could have easily come in from outside as it was the only one seen. It was a basic bed and shower situation that matched price. Clean, just maintenance concerns. I would return if just needing a stop over.
Overnattede 2 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Dear Saundra, We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns. We wish you and your family well on all your travels always. Again, thank you for being our guest and for sharing your experience.

8/10 Udmærket

Shelton

Overnattede 1 nat i april 2024
Svar fra Hailey (Assistant General Manager) den 17. maj 2024
Dear Shelton,Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 Fremragende

Balwin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super nice place 👍
Overnattede 1 nat i marts 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Dear Balwin, Thank you for your recent stay with us. We are thrilled to see you had a great stay with us. We look forward to welcoming you back as our guest!

4/10 Dårligt

Antonio

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The floor was sticky on our room the tv had a line of dead pixels and at one point we saw a gentleman sitting outside one of doors of the hotel drinking a 12pk of beer we did not feel safe plus the person working the front desk showed almost no concern. We will not be returning to this place and we do not recommend any one else going there
Overnattede 1 nat i april 2024
Svar fra Hailey (Assistant General Manager) den 29. apr. 2024
Dear Antonio, Thank you for your stay with us and providing feedback. We see we have room for improvement and will share this with our team so we can provide all our guests with great hospitality. We wish you well on all your travel always.

8/10 Udmærket

Valissa

Areas had trash in the parking area. And there are areas that had clutter.
Overnattede 1 nat i april 2024
Svar fra Hailey (Assistant General Manager) den 21. apr. 2024
Dear Valissa,We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns. We wish you and your family well on all your travels always. Again, thank you for being our guest and for sharing your experience.

2/10 Forfærdeligt

Steve

Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Found a bed bug and received several bites. There was a buzzing noise in my room throughout my stay. The lighting in the room was too dim.
Overnattede 5 nætter i april 2024
Svar fra Hailey (Assistant General Manager) den 21. apr. 2024
Dear Steve,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have staff on 24 hours a day to address any issue or concerns our guests may have during their stay. In the future if you report the issues they will be addressed. We have a professional pest control company that treats for all bugs/insects at least twice a month. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.