Overnatningsstedets facade
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Anmeldelser af ibis Styles Albany

3.5 out of 5
ibis Styles Albany
369 Albany Highway, Orana, WA

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 287 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 395 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 200 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 89 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 1003 anmeldelser" "

7,6/10

Rengøring

7,8/10

Service og personale

7,0/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Ole, nordjylland

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel Albany
Forholdvis enkelt hotel/motel lidt uden for centrum i albany. Set i forhold til prisen så dog af ganske fornuftig kvalitet. Morgenmaden var dog ret beskeden. Alt i alt kan hotellet anbefales.

2/10 Forfærdeligt

Craig

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We booked for two nights for 3 people and upon arrival we checked into our room and when we went to go to bed we pulled the sheets back to find a large patch of dust on the bottom sheet, excessive dust inside the light shade, dust on top of the tv plus bad dust and mould on the window. We confronted the reception the next morning as they weren’t open at the time we discovered the issues and so they upgraded us to another bigger and “nicer” room. It was a more pleasant style of accommodation but there was also bad mould in the shower and dust on the exhaust fan in the window, the kettle only worked when you held the switch down, the wifi didn’t work at all and the restaurant was closed. The tv only had two working free to air channels and nothing else. Over all not a very pleasant stay.
Overnattede 2 nætter i maj 2024

6/10 Okay

Quek Chye

Parking was convenient as it was just outside the unit
Overnattede 1 nat i maj 2024

8/10 Udmærket

Graeme

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just good all round.
Overnattede 1 nat i maj 2024

4/10 Dårligt

Colin

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This motel is old and tired. There were only VERY basic provisions EG soap towels kettle 2 cups. No toaster,no plates no cutlery. Car was vandalised during our stay.
Overnattede 2 nætter i maj 2024
Svar fra Ibis Team den 13. maj 2024
Dear Colin,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping team, thank you giving us the opportunity to review our performance and improve. Also we have sent the camera footage to the police Regards, ibis Styles Albany team

6/10 Okay

Denise

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Very tired and old furnishings
Overnattede 1 nat i maj 2024
Svar fra Ibis Team den 13. maj 2024
Dear Denise,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

8/10 Udmærket

GAVIN

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel. We had the family room but a bit noisy close to the main road. Cutlery in the room, but no plates. The continental breakfast was good. Happy with the friendly check in/out. Dissapointed that the Bar and Restaurant was closed for dinner. No accessable power points in the second room. Had to move the chest of drawers to access the only one. Overall, happy with our stay.
Overnattede 3 nætter i april 2024
Svar fra Ibis Team den 30. apr. 2024
Dear Gavin,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

8/10 Udmærket

Vanessa

Rejste med familie
Synes godt om: Rengøring, service og personale
Great location. However shower and wifi were terrible. Shower had no pressure or hot water really. Wifi didn't work. When travelling all you ask for is a good shower and Wifi. Got neither unfortunately. Breakfast was nice however we didn't eat there until the last day as we were told restaurant was closed.
Overnattede 2 nætter i april 2024
Svar fra ibis team den 26. apr. 2024
Dear Vanessa,Thank you for taking the time to leave use a review.We have revied your feedback with our housekeeping and maintenance teams, thank you for giving use the opportunity to review our performance and improve ]regards ibis Styles Albany Team

4/10 Dårligt

Edward

Synes ikke om: Service og personale
Overnattede 2 nætter i april 2024

6/10 Okay

Monir

Rejste med familie
Synes godt om: Rengøring
Need to improve cleanliness a little more
Overnattede 2 nætter i april 2024
Svar fra Ibis Team den 16. apr. 2024
Dear Monir,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping team, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

4/10 Dårligt

Bruce

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The general condition of the property was tired and old but when trying to shower there was no hot water in the shower and very little pressure. Not a great way to start the day.
Overnattede 1 nat i april 2024
Svar fra Ibis Team den 16. apr. 2024
Dear Bruce,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

2/10 Forfærdeligt

Geoffrey

Overnattede 2 nætter i marts 2024
Svar fra Ibis Team den 17. apr. 2024
Dear Geoffrey,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

8/10 Udmærket

Chris

Rejste med partner
Synes godt om: Rengøring, faciliteter
Very basic accommodation but suitable for a fantastic stay in Albany. Reasonably priced. A little out of town.
Overnattede 3 nætter i marts 2024
Svar fra Ibis Team den 28. mar. 2024
Dear Chris,Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon at ibis Styles Albany.Regards,ibis Styles Albany team

4/10 Dårligt

Dieter

Synes ikke om: Rengøring, service og personale
Overnattede 8 nætter i marts 2024
Svar fra Ibis Team den 3. apr. 2024
Dear Dieter,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

2/10 Forfærdeligt

Ka Shun

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived a little after 6:00pm, the person at the reception told us that the reception was closed and directed us to follow the check in instruction on the front door. We couldn’t find that, as well as the reception person, as it was wrongly displayed when the door is open, she was extremely rude. Terrible hygiene in the rooms, a dead bug on the pillow, a worm on the bed and heaps of dust behind the curtain. We can provide photos if needed. No Wi-Fi and restaurant as listed in the information on Expedia. Payment option other than Credit Card is not available, and the Credit Card surcharge was not stated in any information. Give us a very bad impression of Albany and Expedia.
Overnattede 1 nat i marts 2024
Svar fra Ibis Team den 15. mar. 2024
DearKa Shun ,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

8/10 Udmærket

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, quiet and comfortable. Good beds and showers. Basic motel style , you can drive to your doorstep. We had room in back #43 which is likely quieter then those on front. Restaurant was not open so can’t comment. Not a lot of eateries within walking distance but only a short drive to downtown area and waterfront. Good fridges in room. Overall good value for the price and we certainly would stay again.
Overnattede 2 nætter i marts 2024
Svar fra Ibis Team den 14. mar. 2024
Dear Kenneth,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

6/10 Okay

Mitchell

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Ibis Team den 15. mar. 2024
Dear Mitchell,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

8/10 Udmærket

?

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Ibis Team den 15. mar. 2024
Dear?Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Dårligt

Kasey, Warnbro

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The place is really old and tired with skirting boards looking like they’ve been chewed by mice Dust on the sides and the bathroom grouting old and very stained The place looks like it’s out of the 1970s The one staff member I met was very friendly and accommodating though one saving grace for the place
Overnattede 1 nat i februar 2024
Svar fra Ibis Team den 14. mar. 2024
Dear Kasey,We very much appreciate your comments regarding your stay at ibis Styles Albany.We are glad that you found our staff friendly and helpful but we were very disappointed to read of the presentation of your room, we will immediately review the feedback with our housekeeping and maintenance teams. We strive to continuously improve and will use this feedback to review the quality of our services.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Kind regards, ibis Styles Albany team

4/10 Dårligt

Reginald

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
So called deluxe room was not even standard
Overnattede 4 nætter i februar 2024
Svar fra Ibis Team den 15. mar. 2024
Dear Reginald,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Okay

Guangnan

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Ibis Team den 15. mar. 2024
Dear Guangnan,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Dårligt

Donna

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
Reception did not explain what was available and times the dining room would be open for breakfast a sign was visible but no times specified. It was an inconvenience when asked what was accessible
Overnattede 1 nat i februar 2024
Svar fra Ibis Team den 25. feb. 2024
Dear Donna,Thank you for taking the time to leave us a review. We have reviewed your feedback with our guest services teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

6/10 Okay

Kathy

Overnattede 1 nat i februar 2024
Svar fra Ibis Team den 15. mar. 2024
Dear Kathy,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Dårligt

Glenn

Rejste med familie, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Bed was rock hard and the room had a bad smell.
Overnattede 2 nætter i februar 2024
Svar fra Ibis Team den 6. feb. 2024
Dear Glenn ,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

4/10 Dårligt

Aasish

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dusty and not so clean. Small fridge in the room was like not cleaned from the ages.
Svar fra Ibis Team den 6. feb. 2024
DearAasish,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Dårligt

Abraham

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Ibis Team den 6. feb. 2024
Dear Abraham,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Okay

Evan

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
NO GOOD FOR SLEEPING
BED VERY UNCOMFORTABLE
Overnattede 2 nætter i januar 2024
Svar fra Ibis Team den 24. jan. 2024
Dear Evan,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

10/10 Fremragende

Trevor

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rooms are very clean and tidy. Power point near the bed would be nice thou. I’m been very picky. Recommend stay here.
Overnattede 1 nat i januar 2024
Svar fra Ibis Team den 24. jan. 2024
Dear Trevor,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

6/10 Okay

Varinder

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
In one room air con not working and whenever you turn the water on it’s hammering noise coming all night. Otherwise other room is all good.
Overnattede 1 nat i januar 2024
Svar fra Ibis Team den 24. jan. 2024
Dear Varinder,We very much appreciate your comments regarding your stay at ibis Styles Albany.But we were very disappointed to read of the presentation of your room, we will immediately review the feedback with our housekeeping and maintenance teams. We strive to continuously improve and will use this feedback to review the quality of our services.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Kind regards, ibis Styles Albany team

2/10 Forfærdeligt

RONNY FERNAN

Overnattede 2 nætter i januar 2024
Svar fra Ibis Team den 6. feb. 2024
DearRonny,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

10/10 Fremragende

Xiaofei, Belgrave

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Ibis Team den 6. feb. 2024
Dear XiaofeiThank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

8/10 Udmærket

Marilyn

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was handy & pet friendly. Suited our needs. Easy access.
Overnattede 2 nætter i januar 2024
Svar fra Ibis Team den 24. jan. 2024
Dear Marilyn,Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon at ibis Styles Albany.Regards,ibis Styles Albany team

6/10 Okay

Bree

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Property could do with more than one washing machine. Staff were friendly. Facilities appeared old & dark.
Overnattede 5 nætter i december 2023
Svar fra Ibis Team den 6. feb. 2024
Dear Bree,We very much appreciate your comments regarding your stay at ibis Styles Albany.We are glad that you found our staff friendly and helpful but we were very disappointed to read of the presentation of your room, we will immediately review the feedback with our housekeeping and maintenance teams. We strive to continuously improve and will use this feedback to review the quality of our services.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Kind regards, ibis Styles Albany team

6/10 Okay

Murray

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Ibis Team den 6. feb. 2024
Dear Murray,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Okay

Silvia

Rejste med familie
Synes ikke om: Rengøring
Too expensive for such an outdated hotel
Overnattede 2 nætter i december 2023
Svar fra Ibis Team den 6. feb. 2024
DearSilvia,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Dårligt

Nuradin

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The rooms were not clean, dust everywhere, hair On my way! The bed and the bathroom floors.
Overnattede 1 nat i december 2023
Svar fra Ibis Team den 24. jan. 2024
Dear Nuradin,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

6/10 Okay

Kylie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The Ibis is definitely a budget accomodation however the rooms are serviced every day, the staff were lovely and helpful. What I didn’t like was that I was “upgraded” to a room with king bed which meant our daughter only got a roll out bed which was saggy and not that comfy. The king bed however was very comfortable. The room is quite aged and with visible signs of breaking and entering via the front door. Some additional lighting might be nice and perhaps some updating so they don’t feel so old.
Overnattede 2 nætter i december 2023
Svar fra Ibis Team den 31. dec. 2023
Dear Kylie,We very much appreciate your comments regarding your stay at ibis Styles Albany.We are glad that you found our staff friendly and helpful but we were very disappointed to read of the presentation of your room, we will immediately review the feedback with our housekeeping and maintenance teams. We strive to continuously improve and will use this feedback to review the quality of our services.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Kind regards, ibis Styles Albany team

6/10 Okay

Julie

Rejste med partner
Relatively clean - old and in need of renovations - comfy bed though. Average but okay
Overnattede 1 nat i december 2023
Svar fra Ibis Team den 31. dec. 2023
Dear Julie,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

4/10 Dårligt

Lucy

Rejste med familie
Synes ikke om: Rengøring, service og personale, værelsets komfort
Last Resort
We paid nearly $700 for this room for two nights, which we felt was exploitatively high given the time of year (between Christmas & New Year). The room was extremely run down (old carpets and curtains, cigarette smell, crispy old blankets, no working WiFi, poor lighting). Despite having to wait until well after 2pm to check in, on account of the room needing to be “cleaned” the room was not clean, the carpets hadn’t been vacuumed, skirting boards were revolting, the grout in the bathroom was unclean and there was mould on the back of the door, there was dust on the shelves. Would avoid at all costs.
Overnattede 2 nætter i december 2023
Svar fra Ibis Team den 24. jan. 2024
Dear Lucy,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

2/10 Forfærdeligt

Manraj

Overnattede 1 nat i december 2023
Svar fra Ibis Team den 6. feb. 2024
Dear Manraj,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Okay

Rebekah

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Parking needs a desperate upgrade to allow for larger cars. Access upstairs was only via one point and if cars parked there can’t get larger cases through with risking damage to cars. Can’t walked down front of cars where it would be safer but have walk behind with cars barely able to fit if cars are driving past. Couldn’t use balcony as filthy, heavy dust on bedside table and walls not cleaned around the toilet. Kettle etc there but no power point to use unless unplugging tv or fridge. Service at front desk was friendly and easy to deal with. Didn’t bother reporting the lack of cleanliness during stay as we were literally only there the sleep and didn’t hang around. Reply when reported on leaving was ‘Sorry we will let them know’ No remuneration offered. Noise was the Albany Hwy and we were in the room backed onto there. Will we stay again? No
Overnattede 3 nætter i december 2023
Svar fra Ibis Team den 31. dec. 2023
Dear RebekahThank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Okay

Masih

Overnattede 2 nætter i december 2023

8/10 Udmærket

Tom

Rejste med familie
Synes godt om: Rengøring
Akutbokade detta hotell p g a uppkomna omständigheter. Anlände före kl18 receptionen hade stängt tidigare än angett. Incheckning via telefon och digitaliserat nyckelskåp. Blev tilldelat rum nära hårt trafikerad väg, trots till synes, låg beläggning. Utmärkt rumsstandard, men mycket bullrigt och smutsigt på uteplats. Bra parkering. Restaurang inkl frukost f n nedstängd.
Overnattede 3 nætter i november 2023
Svar fra Ibis Team den 6. feb. 2024
Dear Tom,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Regards,ibis Styles Albany team

4/10 Dårligt

Monica

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hi Your property could do with a make over, it’s very tired The TV hand set for changing channels etc dident work We couldn’t get on the Internet even though it was advertised with internet The advert said there was a restaurant on site and it’s been close for months , so would want to upgrade that advert The result we would never stay there again Monica Corbett
Overnattede 2 nætter i november 2023
Svar fra Ibis Team den 3. dec. 2023
Dear Monica,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

6/10 Okay

Susan

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Needed upgrading
Overnattede 2 nætter i november 2023
Svar fra Ibis Team den 3. dec. 2023
Dear Susan,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

8/10 Udmærket

geoffrey

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
it needs a good clean up on the outside and needs food and beverage sorted out
Overnattede 2 nætter i november 2023
Svar fra Ibis Team den 3. dec. 2023
Dear Geoffrey,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Dårligt

Michael

Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The property is run down and needs a complete face lift. The rooms are old and need to be updated.
Overnattede 1 nat i november 2023
Svar fra Ibis Team den 3. dec. 2023
Dear Michael,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

6/10 Okay

adrian

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I felt that the property need to be renovated and upgraded, the furnishing are outdated and old. Also, no mention that the restaurant grill will be closed when i placed the booking.
Overnattede 2 nætter i november 2023
Svar fra Ibis Team den 10. nov. 2023
Dear Adrian,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

8/10 Udmærket

N.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Ibis Team den 3. dec. 2023
Dear N,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

10/10 Fremragende

Clinton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice big kingsize bed, ckose to town and eccellebt customer service 👍
Overnattede 2 nætter i oktober 2023
Svar fra Ibis Team den 22. okt. 2023
Dear Clinton,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team