Hotel i Al Mubarraz, Al Hofuf

"Poor WiFi,water is really small when talking shower"

"Railway crossing alarm was noisy"

"not bad for one day "

"The staff support is lacking "

"Unbelievable, dont be fooled on the 6/10rating. I entered to a room w a historical ac which is broken i mean literally broken from comprtement air leaking. They suggested sheets are cold which is fun as well but it was wet. No English speaker, even goodle translate i couldnt tell enough of my problem. After half an hour struggles i left premises and go for another hotel at 9.30 pm "

"Lovely hotel and staff. Enjoyed the stay. Hotel room was clean, modern and spacious (king room with sofa area and kitchenette). Location is easy to reach most places. Very good value for money. Most staff spoke English. "

"Hotel was overbooked. Receptionist didn't care and said he did not recognize our booking until we showed him proofs upon proofs that we had made a booking. AC remote control was broken. Towels were provided upon request and even though they were wrapped in a laundry plastic they smelt pethatically bad."

"As usual "

"Very bad surface and it’s not clean"

"Whilst the room and service was good, there was no hot water in the morning. As I was checking out I didn’t get chance to see how they responded to resolving it. Reception apologised but didn’t offer any recompense. Breakfast had a good selection, but coffee/drinks was self service and some items of food were overcooked."