Hoteller i Akakura Onsen

"宿の方は皆さん優しく、朝到着するとお部屋が空いていたとのことで、すぐチェックインさせてもらえました。チェックアウト後も、ロビーに荷物を置いておけて、17時までなら無料で温泉も入って良いと素晴らしいサービスでした。ありがとうございました。"

"Best experience in japan"

"One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!! "

"Very comfortable accommodation. Staff were super friendly and helpful. "

"The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

"top service"

"I could not think anything better. The location is literally next to the biggest temple in Nagano and on the main historical road. The breakfast is traditional japanese which is the perfect opportunity to try local cousine. Staff very very kind. "

"The room was clean, the bathroom and shower were a bit run down but usable. If you plan to ski or eat at Nozawa Onsen it makes it very difficult. The first shuttle from Togario Onsen to Nozawa is at 9:24am and the last one was o round 4pm. No taxi after 6, so you cannot eat dinner in Nozawa staying here. While it is not the hotels responsibility, it made dining options very limited. The front desk staff was unfriendly, apart from the hosts wife who tired her best to arrange accommodation. "

"Simply Amazing!"

"It is an older property however very well managed and clean. The staff is amazing very eager to accommodate all guests. We purchased half board option and the food was delicious, truly authentic experience. "

"客室は清潔でスタッフも丁寧に対応していただきました"

"Property had exposed knob and tube, which is a fire hazard for this kind of structure. Due to the age of the inn, there is no insulation. Rooms must be heated with space heaters which further increases the risk of fire. The accumulation of dust and various other contaminants triggered allergic reactions to several members of my family. On a positive note, food was very authentic and delicious. The comments and reviews need to reflect the condition of this inn."

"Fantastic stay"