Terrasse/gårdhave
Tjek tilgængelighed

Anmeldelser af Hilton Garden Inn Toronto/Ajax

3 out of 5
Hilton Garden Inn Toronto/Ajax
500 Beck Crescent, Ajax, ON

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 672 af i alt 1111 anmeldelser" "
Bedømmelse på 8 − Udmærket. 268 af i alt 1111 anmeldelser" "
Bedømmelse på 6 − Okay. 76 af i alt 1111 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 1111 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 45 af i alt 1111 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We often stay at this hotel for a day or two. It is as expected for a Hilton Garden Inn. Breakfast is great.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jackie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was great while we stayed. They were very helpful when our trip changed
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Steve

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I reaerved online the First i had to wait for hours in the lobby for my son to come to use his cc because my cards weren't working. It would have helped if there was notice beforehand of what payment methods they accept. Once my son got there even one of his credit cards wouldn't work with their system so we were lucky he had another card on hand.... The next day I missed breakfast by 10 minutes and couldn't even get juice or tea...they wanted me to pay extra for the snacks in the pantry... the lady working was so rude and smug. She told me the nite before that I would get the deposit back the next day at check out then lied and told me she didn't say that and it takes 2-3 business days to process
Overnattede 1 nat i maj 2024

10/10 Fremragende

Nevitha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and nice staff members. They were friendly and check in was quick and simple.
Overnattede 2 nætter i maj 2024
Svar fra Wilson H. den 26. maj 2024
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

2/10 Forfærdeligt

Amurpreet

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Wilson H. den 23. maj 2024
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 Fremragende

Dagmar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable bed and pillows/blankets, clean but many long hairs left in carpeting thru room, I have really short hair. Quiet, great night shade and day blind, overall will definitely stay again!
Overnattede 1 nat i maj 2024
Svar fra Afi den 21. maj 2024
Thank you. Hope to see you again.

10/10 Fremragende

Gerald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location, large well equipped room. Ver friendly and helpful staff.
Overnattede 2 nætter i maj 2024
Svar fra Afi den 21. maj 2024
Thank you. Hope to see you again.

10/10 Fremragende

Omar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My Room was super clean and nice
Overnattede 2 nætter i maj 2024
Svar fra Wilson H. den 20. maj 2024
Dear Omar,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

2/10 Forfærdeligt

Blake

Rejste med familie
Our room was dirty. We. Slide ahead to ask if the slide was open for pool we are told yes. Only to arrive to a closed down slide. Overall very disappointed
Overnattede 1 nat i maj 2024
Svar fra Wilson H. den 13. maj 2024
Dear Blake,Thank you for the feedback. Be assured, I will let my team know about your stay. Kindly follow up with the Front Office Manager.

6/10 Okay

Julian

Synes godt om: Service og personale
N/a
Overnattede 1 nat i maj 2024
Svar fra Wilson H. den 11. maj 2024
Dear guest,Thank you for the feedback. Be assured, I will let my team know about your stay. Kindly follow up with the Front Office Manager regarding your stay.

10/10 Fremragende

Andre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Daria Ishutina den 8. maj 2024
We are delighted that you had a 5-star experience at our hotel! Your feedback is greatly appreciated, and we will continue to strive to provide excellent service to all our guests. We hope to see you again soon!

10/10 Fremragende

Alexandra

Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 24. maj 2024
Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay at the Hilton Garden Inn. Our team strives to provide excellent service and a comfortable environment for all our guests. We look forward to welcoming you back soon!

10/10 Fremragende

Nickesha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, room was smoke free
Overnattede 1 nat i maj 2024
Svar fra Daria Ishutina den 8. maj 2024
Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We look forward to welcoming you back in the future!

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Na
Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 4. maj 2024
We are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a memorable experience for all our guests, and we are delighted to know that we succeeded in making your visit special. We look forward to welcoming you back for another wonderful stay soon!

10/10 Fremragende

Rudolph

Overnattede 1 nat i maj 2024
Svar fra Wilson H. den 23. maj 2024
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 Fremragende

Terry, Sault Ste. Marie

Rejste med familie
Synes godt om: Faciliteter
I needed a wheelchair for my last two stays. One of brakes was ineffective. I forgot to tell them last time. I hope they get it fixed.
Overnattede 1 nat i maj 2024
Svar fra Daria Ishutina den 4. maj 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with the wheelchair brakes during your last two stays. Your comment has been noted, and we will ensure that the issue is addressed promptly. Please feel free to inform us of any concerns during your next visit so that we can make your stay as comfortable as possible. We appreciate your understanding and look forward to welcoming you back soon.

10/10 Fremragende

Christian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I found the hotel room extremely clean as well as the bathroom. I like the personal care products provided for in the bathroom. I noticed our neighbour banging on the wall, and some kids were pranking our door for about the first hour or our stay. We could hear the kids laughter. But the banging on the wall stopped. Overall I enjoyed our stay.
Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 1. maj 2024
Thank you for your feedback! We're delighted to hear that you found your room and bathroom exceptionally clean, and that you appreciated the personal care products provided. We apologize for any disturbance caused by noise from neighboring rooms. Your comfort is important to us, and we strive to ensure that all guests have a peaceful stay. We look forward to welcoming you back for another great stay!

10/10 Fremragende

Ian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay
Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 30. apr. 2024
We are thrilled to hear that you enjoyed your stay with us. Our team strives to provide exceptional service and create memorable experiences for all our guests. We look forward to welcoming you back to our hotel in the future!

8/10 Udmærket

Catherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the pool and hottub. close to our events that we had planned. Nice staff.
Overnattede 2 nætter i april 2024
Svar fra Wilson H. den 29. apr. 2024
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

4/10 Dårligt

Wayne

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Paper plates given to me for my room with a plastic knife that wouldn't cut air. Never staying there again. When asked if I could have a real proper knife to cut a tomato, they said it was beyond their scope of service. Will not recommend, especially as I'm a repeat, frequent guest at Homewood suites, where everything is impeccable
Overnattede 2 nætter i april 2024
Svar fra Wilson H. den 29. apr. 2024
Dear guest,Thank you for the feedback. Be assured, I will let my team know about your stay. Please follow up with the Front Office Manger.

10/10 Fremragende

Ian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay
Overnattede 2 nætter i april 2024
Svar fra Wilson H. den 28. apr. 2024
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 Fremragende

Andre

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 1. maj 2024
Thank you so much for taking the time to share your experience with us! We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Wilson H. den 28. apr. 2024
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet place
Overnattede 3 nætter i april 2024
Svar fra Daria Ishutina den 24. apr. 2024
Thank you for your kind words! We're thrilled to hear you enjoyed your stay at our hotel. We look forward to welcoming you back soon!

10/10 Fremragende

Leah

Overnattede 1 nat i april 2024
Svar fra Wilson H. den 13. maj 2024
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

6/10 Okay

Stephanie

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We really liked the property and cleanliness of the hotel. Very nice hotel inside and out! The rooms were fairly clean! The bed was somewhat hard and uncomfortable. The cleaning staff started vacuuming the hallway at 8am (was not impressed). We were ready to leave (just getting our bags) and a staff member knocked on our door at 11:05 to make sure we were leaving. Kind of left a bad taste in our mouth. The hotel is great but the staff can be more professional/respectful! Otherwise a nice hotel!
Overnattede 1 nat i april 2024
Svar fra Wilson H. den 20. apr. 2024
Dear Stephanie,Thank you for the feedback. Be assured, I will let my team know about your stay. Kindly follow up with Front Office Manager.

10/10 Fremragende

Tim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to everything , very clean .
Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 17. apr. 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel to be conveniently located and very clean. Providing a comfortable and clean environment for our guests is a top priority for us. We're glad you enjoyed your stay and hope to welcome you back again soon!

10/10 Fremragende

Tania

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and comfortable!
Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 17. apr. 2024
Thank you for your feedback! We're thrilled to hear that you found our hotel clean and comfortable. Providing a relaxing and enjoyable stay for our guests is what we strive for. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future!

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Daria Ishutina den 17. apr. 2024
We're thrilled to hear you had a great stay! Thank you for choosing our hotel, and we look forward to hosting you again.

2/10 Forfærdeligt

Tharmisha

Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 4. maj 2024
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We strive to provide the best service possible and will use your comments to improve our services. If you would like to discuss your stay further, please don't hesitate to contact us. We hope to have the opportunity to welcome you back and provide you with a better experience.

6/10 Okay

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, but overpriced!
Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 14. apr. 2024
Thank you for your feedback. We're glad to hear that you found our hotel nice. We constantly strive to offer a great value for our guests, and we take your comments seriously. We hope that despite this, you had an enjoyable stay with us. If there is anything specific you feel we could improve on, please let us know. We appreciate your input and hope to welcome you back in the future.

10/10 Fremragende

Andre

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I
Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 14. apr. 2024
We are delighted to hear that you had a good experience at our hotel! Providing exceptional service and creating memorable stays for our guests is always our top priority. Your feedback is greatly appreciated, and we can't wait to have you stay with us again soon!

10/10 Fremragende

Austin

Overnattede 1 nat i april 2024
Svar fra Wilson H. den 28. apr. 2024
Dear guest,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 Fremragende

Delores

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great
Overnattede 1 nat i april 2024
Svar fra Daria Ishutina den 7. apr. 2024
Thank you for your kind words! We're thrilled you enjoyed your stay and look forward to welcoming you back soon.

10/10 Fremragende

Leanne

Overnattede 2 nætter i marts 2024
Svar fra Daria Ishutina den 23. apr. 2024
Thank you for your kind words! We're thrilled to hear you enjoyed your stay at our hotel. We look forward to welcoming you back soon!

6/10 Okay

dominique

Rejste med familie
Too much noise , even in the room
Overnattede 1 nat i marts 2024
Svar fra Daria Ishutina den 30. mar. 2024
I'm sorry to hear that you experienced noise issues during your stay. We apologize for any inconvenience this may have caused. We will look into this matter and take steps to minimize noise levels to ensure a more comfortable stay for all our guests. Thank you for bringing this to our attention.

10/10 Fremragende

John

Overnattede 1 nat i marts 2024
Svar fra Wilson H. den 20. apr. 2024
Dear John,Thank you for the positive feedback! We hope to welcome you back to Hilton Garden Inn Ajax.

10/10 Fremragende

hee jun

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Expected worse for some reason. Good condition of suite
Overnattede 1 nat i marts 2024
Svar fra Daria Ishutina den 30. mar. 2024
We're thrilled to hear that you had a wonderful experience at our hotel! Providing exceptional service and a comfortable stay for our guests is always our top priority. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Fremragende

Areej, Mississauga

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and service. They were friendly and fast to meet my needs.
Overnattede 2 nætter i marts 2024
Svar fra Daria Ishutina den 30. mar. 2024
Thank you for your kind words about our hotel! We're delighted to hear that you enjoyed your stay and that our team made a positive impression. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We can't wait to host you again soon!

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was fine clean
Overnattede 1 nat i marts 2024
Svar fra Wilson H. den 23. mar. 2024
Dear Patrick,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

8/10 Udmærket

Boyd

Overnattede 1 nat i marts 2024
Svar fra Daria Ishutina den 12. apr. 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon for another great experience.

10/10 Fremragende

Laiya

Overnattede 1 nat i marts 2024
Svar fra Daria Ishutina den 10. apr. 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon for another great experience.

8/10 Udmærket

Jennifer

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bon emplacement… près de l’autoroute
Overnattede 1 nat i marts 2024
Svar fra Wilson H. den 17. mar. 2024
Dear Jennifer,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

8/10 Udmærket

Rachel

Overnattede 1 nat i marts 2024
Svar fra Wilson H. den 17. mar. 2024
Dear Rachel,Thank you for the positive feedback! We look forward to welcoming you back to Hilton Garden Inn Ajax.

10/10 Fremragende

Andrea

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always a great place to stay
Overnattede 3 nætter i marts 2024
Svar fra Wilson H. den 17. mar. 2024
Dear Andrea,Thank you for the positive feedback! We hope to welcome you back to Hilton Garden Inn Ajax.

8/10 Udmærket

Shane

Overnattede 1 nat i marts 2024
Svar fra Daria Ishutina den 3. apr. 2024
Thank you for your feedback! We're thrilled you enjoyed your stay and our amenities. We'll address any issues mentioned to improve our service. We look forward to welcoming you back soon.

10/10 Fremragende

Tara

Rejste med familie, Rejste i en gruppe, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely rooms and the soaps and shampoo conditioner is very nice too :)
Overnattede 1 nat i marts 2024
Svar fra Daria Ishutina den 13. mar. 2024
Thank you for your wonderful feedback! We're delighted to know that you had such a positive experience during your stay at our hotel. Providing exceptional service is our top priority, and we're glad that it made your stay memorable. We look forward to hosting you again in the future!

10/10 Fremragende

Kellee

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay!
Overnattede 1 nat i januar 2024
Svar fra Daria Ishutina den 12. mar. 2024
We're delighted to hear that you enjoyed your stay with us! Our team works hard to create a memorable experience for all our guests, and it's wonderful to hear that we succeeded with you. Thank you for choosing our hotel, and we look forward to your next visit!

10/10 Fremragende

Tara

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful rooms and excellent service easy to check in
Overnattede 1 nat i marts 2024
Svar fra Daria Ishutina den 12. mar. 2024
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our hotel. We strive to provide the best service possible, and it's always rewarding to hear when our guests are happy. We hope to welcome you back again soon!