Hoteller i Aguergour

"No alcohol is available! Important to highlight as you get the impression on the website that they serve drinks. There was one bar open, which was the restaurant bar. A 1 liter water costs 40 MAD which seems very expensive"

"Rigtig fint hotel, med dejlige faciliteter. Dog skal det siges, at rejser man med små børn, bør hotellet genoverveje tidspunkterne for morgen, middag og aftensmad. Specielt middag (1230am) og aftensmad (0700pm) ligger for sent, hvis man har små børn med. Deres Kids Club trænger til noget mere moderne legetøj, og virker slidt. Når Kids Club lukker 0500pm, mangler der underholdning til børnene, da deres Mini Disco først åbner kl 0800pm, hvilket er alt for sent for små børn. Ellers var service rigtig god og rengøringen var god. Generelt set rigtig godt hotel! "

"Smilende og venligt personale. Gode vandrutchebaner, dejlig opvarmet pool. God stor fodboldbane og hele 6 tennisbaner. Buffeen var også god"

"Skønt værelse "

"We've stayed at this hotel a couple of times before and had good experiences, but unfortunately this time was a downgrade in many aspects. We were given one of the smaller family rooms for four people, and honestly, it should not be offered for that number of guests. It felt cramped and uncomfortable for a family of four. The buffet area was constantly lacking basic items like plates, cups, and glasses. At breakfast, it could take up to 15 minutes just to get a coffee cup. Some guests had to use soup bowls for coffee or glasses for juice, which really shouldn't happen at a hotel of this standard. They even ran out of ice cream while children were queuing. At the bar, I asked for Moroccan tea, but was told they couldn't make it due to how long it would take – even though I had already waited 25 minutes just to place an order. Towels were never available at 11.30 you have to go and pick up in morning. Staff at restaurants, bar, entertainment, were very kind and hardworking, but overall the experience didn’t meet expectations, the management has t"

"Stayed for two nights, but the experience didn’t match the 5-star rating. Service was slow and unresponsive, with simple requests needing multiple follow-ups. Check-in was disorganized, and we waited too long to get to our room. Breakfast was disappointing—limited variety, stale bread, and poor-tasting juices. The ‘msemen’ station looked promising, but the line moved too slowly. The room was clean and had good AC, but that was about it. Overall, not worth the price, and I wouldn’t recommend it for a genuine 5-star stay…"