Familievenlige hoteller i Agaete

"Fantastisk udsigt, og beliggenhed, kort gå afstand til nærliggende byer. Pæne store lejligheder og stor indbydende morgenbuffet. "

"Dejlig som altid "

"Ikke det bedste hotel at have børn med på, da meget er +16 år. Flot hotel, men lugt fra badeværelse og ting der faldt af bruseren i suiten"

"Perfekt altan med udsigt til byen og havet"

"Fint værelse, skøn beliggenhed, venligt personale. Der var ikke plads til mere end 10-12 gæster i poolområdet på tagetagen, hvilket betød at der aldrig var plads, men med stranden tæt på var det sekundært. Morgenmadsbuffeten fungerede ikke; der var altid enten tomme fade, ingen kopper eller snavsede borde og personalet var ret usynligt. Til prisen havde jeg forventet et højere niveau "

"Large rooms, but poorly equipped. No table or regular chairs. No drawers. The hanging chair was a joke. No free parking at the hotel. But the number one problem is the slippery floors. When it rains the hallways get wet. They have marble floors that get more slippery than ice when wet. I fell once when walking normally in regular shoes. It still hurts. The hotel refused to provide any compensation, although they are clearly responsible. The hotel design should either have covered hallways or the floors should have a non-slip surface. They just put up warning signs which were not removed when it was dry, so you stop paying attention."

"Fint"

"Extremely disappointing – reservation error, unhelpful staff, and poor service We were looking forward to our stay at RIU Vistamar, but our experience was ruined due to a serious booking error and a complete lack of assistance from the hotel staff. Upon arrival, we discovered that our children had been incorrectly registered as infants — which they clearly are not. This should have been a simple fix, but instead of helping us, the hotel staff charged us an additional 40% and refused to correct the mistake. Worst of all, they withheld our passports until we paid the extra charge. This felt like blackmail and is completely unacceptable. The staff were arrogant, inflexible, and not service-minded at all. We were simply told to contact Hotels.com, while the hotel refused to take any responsibility or offer any support. We travel frequently and have never encountered anything like this. RIU Vistamar should seriously reconsider their approach to customer service and staff attitude. We will definitely not return."