Hoteller nær African American Dance Ensemble

"The front desk clerk, Dyson, went above and beyond to help me. The main problem was that I got stuck in the bathroom. The door would not open. It got stuck on the carpet. There was no one available in the hotel, no maintenance staff, no manager. Dyson, the clerk, was all alone. After 30 agonizing minutes, the clerk called 911. The police finally arrived and I was released. I was extremely scared that I would not be able to get out. And I was told that this was not the first time that happened."

"The room was clean and the bed was very comfortable! The person that checked us in was not pleasant but that didn’t impact our stay. The breakfast was good. Didn’t interact with anyone else at hotel."

"The gentleman handing valet wer the nicest. When I went to check in I went up to the second floor. I think you're supposed to and it doesn't give you very clear directions on where check-in is at. So when I turn the corner I ask the gentleman that was sitting behind the wall. Hey can you tell me we're checking is and he was like here with such an attitude. He spoke so quickly through the spiel that I had no idea what he had even said. The room was comfortable. It was very clean besides the...

"Nice apartment with great location in Durham. We had some issues at check in with the apartment not being properly cleaned. We were able to get the issue resolved."

"The softest sheets i have ever slept on anywhere in the world. I would love to know what brand and where they buy them. The front desk staff did not know. Very nice place and very nice staff. Breakfast was good."

"The property was clean and quiet. We enjoyed the breakfast each morning and the staff was always friendly and helpful with our questions."

"Excellent service from all staff. Room was great. Breakfast bar was one of the best I've had. Highly recommend to friends and family"

"Overall nice facility."

"Really nice hotel, the lobby recently renovated lobby is really very nice - the rooms feel a bit like an outdated luxury"

"Clean location, nice staff. but a little to nice they make a lot of mistakes at this hotel and they need to be nice to keep people from getting angry. They messed up our room the first night, which they compensated by giving us a free dinner. and then the next room the tv and AC were not working which they had to fix. it was all and all a good stay but there were a ton of mess ups and they acted as if its normal. Just double check everything before getting there."

"The staff were super nice & welcoming throughout the whole stay. The breakfast was good but the room was ok. Water kept coming out the shower making puddles on the floor."