Reception
Tjek tilgængelighed

Anmeldelser af Mercure Aberdeen Caledonian Hotel

4 out of 5
Mercure Aberdeen Caledonian Hotel
10-14 Union Terrace, Aberdeen, Scotland

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 349 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 399 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 163 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 62 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 1005 anmeldelser" "

8,2/10

Rengøring

8,6/10

Service og personale

7,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Christian

Overnattede 2 nætter i december 2023
Svar fra Mir den 21. dec. 2023
thank you for your rating.Kind regards,aamir

10/10 Fremragende

Lars

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
dejligt ophold
fantastisk dejligt hotel i midten af Aberdeen. venlig personale og dejlig restaurant og bar. gode værelser.
Overnattede 1 nat i oktober 2023
Svar fra Mir den 13. nov. 2023
thank you for your feedback. it is much appreciated. I am delighted to note that my team mates looked after you well. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

8/10 Udmærket

Christian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023
Svar fra Mir den 16. okt. 2023
thank you for your 810 score. it is much appreciated. we look forward to welcoming you back to the hotel for an enjoyable stay in the near future.Kind regards,Aamir

8/10 Udmærket

Anders Lindegaard

Overnattede 1 nat i juli 2023
Svar fra Mir den 30. aug. 2023
thank you for your 8/10 score. we are pleased to note that you had an enjoyable stay with us. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

2/10 Forfærdeligt

Susanne

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022

8/10 Udmærket

Erik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ældre hotel ligger perfekt i forhold til byen og havnen. God morgen buffet. Værelser ok, men en meget lille bruseniche.
Overnattede 2 nætter i februar 2022
Svar fra Mir den 16. feb. 2022
hej Erik, Tak for din feedback. Jeg er glad for at bemærke, at du havde et behageligt ophold hos os, maden faldt i din smag. vi ser frem til at byde dig velkommen tilbage til hotellet til endnu et behageligt ophold. Bedste ønsker, Aamir Mir

8/10 Udmærket

Jesper

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i oktober 2021
Svar fra Mir den 21. okt. 2021
thank you for your rating. we look forward to welcoming you back to the hotel again for an enjoyable stay. Kind regards, Aamir

6/10 Okay

Sune

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2018
Svar fra Tina den 11. okt. 2018
Thank you for your review.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Business tril
God beliggenhed i centrum, god betjening i reception, medens enkelte i restaurant var lidt uengageret men alt i alt value for money
Overnattede 3 nætter i september 2018
Svar fra Tina den 11. okt. 2018
Thank you for your review.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
Rommet var lidt beskidt, og vi skulle selv spørge om at få udleverst sæbe osv. Ellers fint.

10/10 Fremragende

Soren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2017
Thank you for your 5* rating!

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rent, komfortabelt med god velligenhed.
Mercure -Caledonian ligger meget centralt.det er et pænt og nydeligt hotel hvor alt fungerer. Det eneste minus er deres køkken som ikke er "super" men dog acceptabelt.

10/10 Fremragende

Stanley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Paul

Very dated and I. Need of some care
Overnattede 1 nat i maj 2024

6/10 Okay

Malcolm

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and the rooms are modern, spacious and very clean. Breakfast continues to be of average quality. Stayed Sunday overnight - an incredible amount of loud booming music noise coming from the clubs across the railway bridge, until 2 am, resulting in only getting 4-5 hours of sleep. Also, the room we were in (115) did have a very bright light, right outside the window, which did shine right through into the room.
Overnattede 1 nat i maj 2024

6/10 Okay

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Donna

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Giselle

Synes godt om: Rengøring, service og personale, faciliteter
This hotel was the perfect stay in Aberdeen! It was so close to everything and the staff was so nice. There were some minor issues with cleanliness but they remedied them very quickly. I would stay here again.
Overnattede 3 nætter i april 2024

10/10 Fremragende

David, Carnoustie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An old hotel but clean, quiet and the staff were very pleasant. Would definitely stay again.
Overnattede 1 nat i april 2024

8/10 Udmærket

james

Synes godt om: Rengøring, service og personale, faciliteter
old property,very clean,but the decor is a bit tired
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Barbara, humble

Overnattede 2 nætter i april 2024
Svar fra Mir den 14. maj 2024
Dear Guest,thank you for your rating. i am sorry to note that you didn't have an enjoyable experience with us. I hope we will have an opportunity to serve you better in the near future.Kind Regards,Aamir

4/10 Dårligt

Jacqueline

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff were really nice and helpful. The hotel is in really good location, easy walking distance for transport, shops and dining options. The downfall of the hotel is its interior, its in need of a serious update, we have stayed here a few times and on our last visit said we would not be back, it has been a year or so since then and we see the difference, our standard room was very small, it should have been for a single person, you just about fell onto the bed as you entered the room, there was a single wardrobe and a single bedside table, no place to store luggage, furnishings in the room were chipped and marked, the wall at the bed had holes, the bottom of the beding and carpet was stained. The bathroom wasn't any better, the water from the shower had a poor water flow, taps were difficult to turn, the few fittings were loose. The hotel was just not what you would expect for a four star, the tea/coffee in the room was sparse. The only good points were the staff and the location.
Overnattede 3 nætter i april 2024

8/10 Udmærket

Malcolm

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Complimentary upgrade to a really lovely spacious room overlooking union terrace. WiFi not working in the property - advised long after check-in. Reception staff not always around when needed in evening or morning. Breakfast offering fair - service a little unfriendly initially then mellowed and became friendly. Parking limited at rear of property, golden square very nearby and good value. Overall, a good hotel, with just some tweaks in customer service needed.
Overnattede 1 nat i april 2024
Svar fra Mir den 14. maj 2024
hi Malcolm,thank you for your feedback. I am sorry that we didn't get in touch earlier about the issues with our Wifi. i take this on board on behalf of my team. i note your comments about our reception team and the F&B team and will be sure to address this with them.we do hope to have an opportunity to welcome you back to the hotel for a more enjoyable and relaxing stay in the near future.Kind regards,Aamir

10/10 Fremragende

Diana

Overnattede 3 nætter i april 2024

6/10 Okay

Morgan

Overnattede 2 nætter i april 2024

10/10 Fremragende

Phamila

Overnattede 1 nat i januar 2024
Svar fra Mir den 9. apr. 2024
thank you for your 5/5 rating. we really appreciate it. we look forward to welcoming you back to the hotel for an enjoyable experience in the near future.Kind regards,Aamir

8/10 Udmærket

Billy

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024
Svar fra Mir den 9. apr. 2024
thank you for your 4/5 rating. it is much appreciated.we look forward to welcoming you back to the hotel for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

6/10 Okay

Ailsa

Synes godt om: Rengøring, service og personale
Breakfast was good Shower wasn’t great
Overnattede 1 nat i april 2024
Svar fra Mir den 9. apr. 2024
hi Ailsa,thank you for your feedback and rating. I am pleased to note the breakfast on offer was to your liking. i have noted your comments about the shower and have shared them with the maintenance team to address.i do hope to welcome you back to the hotel for a more enjoyable stay in the near future.Kind regards,Aamir

8/10 Udmærket

Guillaume

Synes godt om: Rengøring, service og personale
Very good location. Friendly staff. Rooms need modernization. No plug socket next to bed. TV no the best.
Overnattede 2 nætter i april 2024
Svar fra Mir den 9. apr. 2024
Dear Guillaume,thank you for your feedback. I am pleased to note my team mates looked after you well. we acknowledge the comment about the hotel needing modernisation and this has been put forward to the asset owners.Kind Regards,Aamir

4/10 Dårligt

Garry

Rejste med partner
Synes godt om: Rengøring, service og personale
Wine bar opposite hotel partying till 2am. Windows are old single glazed sash type, did nothing to dull the noise. So if in a Union Gardens facing room, be prepared to be kept awake. Staff were excellent, as was breakfast. Room was spotless. Just the noise. Would stay again but would be sure to get a room to the rear of the property without a view.
Overnattede 1 nat i marts 2024
Svar fra Mir den 2. apr. 2024
Hi Garry,thank you for your feedback. I am sorry to note the inconvenience caused by the noise from out with the hotel. the hotel is yet to benefit from a double glazed window refit and it is our intention to do this in the near future. I am pleased to note my team mates looked after you well. we look forward to welcoming you back to the hotel for a relaxing and enjoyable stay.Best Wishes,Aamir

10/10 Fremragende

Rory

Overnattede 1 nat i marts 2024
Svar fra Mir den 14. maj 2024
Dear Rory,thank you for your 5/5 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Kind regards,Aamir

4/10 Dårligt

Iain

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Property is very tired and definitely not 4 star - worn carpets and chipped paint work everywhere
Overnattede 2 nætter i marts 2024
Svar fra Mir den 28. mar. 2024
Thank you for your feedback Ian. i acknowledge your comments about the age of the property. the hotel in yet to benefit from a full refurb. we do hope to welcome you back in the near future for a welcoming stay.Kind Regards,Aamir

8/10 Udmærket

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Mir den 25. mar. 2024
thank you for your 4/5 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing stay.Kind Regards,Aamir

2/10 Forfærdeligt

Ronald

Rejste med partner
Room was awful
Overnattede 1 nat i marts 2024
Svar fra Mir den 25. mar. 2024
hi Ronald,thank you for your feedback. I am sorry to note the room wasn't to your liking. had this been highlighted to us whilst at the property, we would have happily offered a solution.we do hope to have an opportunity to serve you better in the near future.Kind Regards,Aamir

2/10 Forfærdeligt

Gail

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Would not go back
There was no parking at the property.. I booked here as it says parking available .. but that is misleading as it’s first come first get .. not what it says .. when I said this not even a sorry about that .. or we will look into that … as for our room tired , old, not great but clean
Overnattede 1 nat i februar 2024
Svar fra Mir den 25. mar. 2024
Hi Gail,thank you for your feedback. I am sorry to note that my team mates did not react in the correct manner with regards to your feedback about the car park. i will be sure to address this with the team directly.Kind Regards,Aamir

6/10 Okay

Darren, Benfleet

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is very dated and the noise at night was terrible. Very hard to sleep. Also the room was cold. I think they need to invest in d0uble or triple glazing.
Overnattede 3 nætter i februar 2024
Svar fra Mir den 9. feb. 2024
Thank you for your feedback. I note your comments about the windows and rest assured this has been presented to the owners and will be addressed in due course.Kind Regards,Aamir

10/10 Fremragende

Rosalind

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
my one night in Aberdeen
Overnattede 1 nat i februar 2024
Svar fra Mir den 9. feb. 2024
thank you for your 10/10 rating. it is much appreciated. we are delighted to know you had an enjoyable night in Aberdeen. we look forward to welcoming you back to the hotel for a relaxing and enjoyable stay in the near future.Kind regards,Aamir

8/10 Udmærket

Einar

Mercure er bra, god service. Setter stor pris på badekar, helt topp.
Overnattede 3 nætter i januar 2024
Svar fra Mir den 9. feb. 2024
thank you for your rating and lovely feedback. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

10/10 Fremragende

ELAINE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnight stay
Good service clean room friendly staff no complaints
Overnattede 1 nat i januar 2024
Svar fra Mir den 9. feb. 2024
thank you for your 10/10 rating and your lovely feedback. I am delighted to note my team mates looked after you well. we look forward to welcoming you back to the hotel for a relaxing stay in the near future.Best Wishes,Aamir

10/10 Fremragende

Catherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Mir den 9. feb. 2024
thank you for your 5/5 rating. it is much appreciated.Kind regards,Aamir

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Mir den 9. feb. 2024
thank you for your 10/10 rating. it is much appreciated.Kind regards,Aamir

8/10 Udmærket

Sverre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel with a good location
A good hotel with a very good location for the whole town of Aberdeen. Nice people and a good continental breakfast.
Overnattede 2 nætter i januar 2024
Svar fra Mir den 9. feb. 2024
Thank you for your feedback. I am pleased to note the team looked after you well. we look forward to welcoming you back to the hotel for a relaxing stay in the near future.Best Wishes,Aamir

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Mir den 9. feb. 2024
thank you for your 8/10 rating. it is much appreciated.Kind regards,Aamir

6/10 Okay

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Room is very amazing, I don’t had great night sleep because street light so very bright thank you street light got led lol. I can’t complain by hotel and I enjoy room and so relax room for me. Staff is so friendly only arrive.
Overnattede 1 nat i december 2023
Svar fra Mir den 9. feb. 2024
thank you for your feedback Matthew. I am pleased to note the room was to your liking and the team looked after you well. we look forward to welcoming you back to the hotel for a relaxing stay in the near future.Best Wishes,Aamir

6/10 Okay

Nicole

Synes godt om: Rengøring, service og personale, faciliteter
Svar fra Mir den 9. feb. 2024
thank you for your rating.Kind regards,Aamir

8/10 Udmærket

ROBERT

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra Mir den 21. dec. 2023
thank you for your rating.Kind Regards,Aamir

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Mir den 21. dec. 2023
thank you for your 10/10 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

10/10 Fremragende

Anette

Overnattede 3 nætter i december 2023
Svar fra Mir den 21. dec. 2023
thank you for your 10/10 rating. it is much appreciated. we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable stay.Best Wishes,Aamir

8/10 Udmærket

JACQUIE

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Birthday stay
This was part of a birthday trip for my husband. The staff were absolutely wonderful, so friendly and welcoming. The hotel is in a fantastic location but is a bit tired and in need of a good overhaul. Despite this we had a great time and thank the Caledonian Hotel very much.
Overnattede 1 nat i december 2023
Svar fra Mir den 21. dec. 2023
thank you for your kind words and lovely feedback. we are delighted to note that we were able to play a small part in making your husband's birthday trip an enjoyable one.we look forward to welcoming you back to the hotel in the near future for a relaxing and enjoyable one.Best Wishes,Aamir