Room was great, food was great, the only disappointment was the breakfast experience and in particular the coffee.
I don't mind queuing for a buffet breakfast - which was very nice and lots of choice, but info object to having to queue for coffee, one cup at a time, which you can't get at the same time as your food, and was pretty crap coffee anyway.
We sat down as no one explained it was self service, then we went to get food (through two rooms) and realised you had to also take your empty tea cup with you... so we got hot food and went back to the table, had no time to go back with cup and queue at a machine for coffee because the food would have gone cold.
Surely in a 4 star hotel you can be served with a cafetière or pot of tea which serves more than one cup. Six of us in our party had to keep getting up and down, through 2 rooms to queue for one cup at a time.