Hotel med 5 stjerner i Ourika, Marrakesh-Safi

"They lie about having aircondition and had me fooled for 5 hours until they finally gave me a new room….. With no aircondition. They turn it off in “the winter” and dont tell you so instead they play games with you untill you give up. I specifically booked a hotel for this reason at least you could have been honest with me instead of the 5 phonecalls and 3 turns to the reception untill i had a headache, got 5 hours of sleep and moved to the new room with the same result…."

"Virkelig et fint hotel. Flot poolområde og lige ved siden af Menara Mall. Receptionist ved ankomst virkede lidt ligeglad. Havde lidt svært ved at kommunikere med tjenerne, der var bedst til fransk. Spiste aftensmad 1 aften på hotellet og var ikke specielt godt. Bestilte bøf medium, var dog helt gennemstegt, og da jeg spurgte tjener om det var medium, var svaret bare ja. Lidt uheldigt at der var fest i baggården, hvor vi havde værelse ud til. Kan dog varmt anbefale hotellet."

"Forkælese af et dejligt personale, der gjorde alt hvad de kunne for, at vi skulle få et mindeværdigt ophold. Derudover var omgivelserne helt fantastiske i hotel regi. Marrakech er et eventyr."

"Rooms Great stay with two kids. We got the suite with garden and we loved our spacious area. The staff was friendly and very helpful, when we needed something. Thanks to the reception who was very welcoming, cleaning teamstaff very fast, the pool staff, entertainment team, the garden team, the security staff and the staff in the bar and restaurants. All inclusive Food was great -moroccan dishes and international cuisine. There is a theme every night - we loved the Asian and Moroccan night. Excellent breakfast; Fresh baked pancakes, moroccan donuts, Moroccan pancakes. We would love if there where better flow in the cews, when there are theme nights. Fx sushi night(only one station). The snack period should be open for a bit longer. Only 1 1/2 hour from 16-17.30. Entertainment The entertainment team/music every night was good, my girl loved them and havee a lot of fun. We would definitely come back again. "