Hotel med 4 stjerner i Kerckebosch, Zeist

"Meget dårligt service vedr.check-inn 45 min. før tid. Værelse er ikke parat, men pludseligt hvis jeg vil betale 25 euro ekstra var den parat. Siger så det er ikke muligt at checke ind før tid, det andet er helt gak."

"Honestly I got blinded by the picture of the lake and catsle look, but that was not the hotel. The Hotel was fine. "

"Personalet var venlige og hjælpsomme. Dejligt desværre var tiden ikke til at bruge alle de lækre tilbud de havde."

"Meget fin hotel i centrum og tæt på det hele. Da bygningen er ældre dato suser det fra vinduer men med hjælp af lange gardiner hjælp det. Værelset var mod gaden og det var støj. "

"We had been looking forward to staying at this hotel, as we had a good stay there a few years ago. But things have changed to the worse. No one of the staff takes any responsibility. We have had a bad experience. When we checked into our room we noticed that two lamps were faulty/defect and that the floor was dirty. We informed the reception. They hurried to clean the floor and then not much else. At 2:00 AM suddenly some other loud guests were trying to get into our room - as the reception had somehow assumed that we changed rooms due to our complaint. This was really a bad experience and it was pure luck that we had put the chain on the door - or they would have walked right into our room. We have never tried something like this before. Hotel reaction was that this was unfortunate and they were sorry and a small compensation. We cannot recommend this hotel anymore. They made several other mistakes and housekeeping more or less skipped our room once too - and we had to get keys 2-3 times because they messed up. Also, the room got really humid - one could turn on the noisy ventilation or open the window (highway nearby) - either solution would prevent you from sleep. "