Hoteller nær 4-H Park

"Asked for room service several days in a row without actions"

"Everything was very satisfactory"

"Staff was really helpful, hotel was clean, breakfast was amazing"

"The staff was friendly and quick to answer questions. It was in a safe area with quick access to Ames and Iowa State campus. The room and shared spaces were clean. The room had blackout curtains that did their job well. The air-conditioning was easy to adjust in the room and was not noisy. Our room had a microwave and fridge that were very clean and functional. Outdoors had tidy landscaping. There were generously spaced parking spaces with good lighting at night. An overall cheery and positive...

"Great stay!"

"Perfect location"

"Our stay for one night was fine, but it's a rather tired hotel. You can just tell by little things like dirty hallways with old carpet, a wobbly toilet, and old furniture,that it's been around awhile."

"The room was filthy. Couch was full of pet hair and black with stains. Bathtub bottom was black."

"When we arrived at the hotel it did not appear as the it did in the pictures. You could tell the property was not well kept. The hot tub by the pool was closed for maintenance the 4 days we were there. There were no towels in the pool area. The room was dirty. The room smelled and the carpet was wet. There was tons of dust and dirt in the bathroom under the sink. When I turned on the hot tub in the room black dirt came out of the gets. There was tape on the walls covering up holes. There is no...

"Perfect I communicate understand change room, and clean Perfect."

"NOT A MARRIOTT EXPERIENCE!! The room unfortunately smelled like body odor, and the loveseat had stains on it and was gross. The pool and the hot tub were not available the entire four days that I was there. They also did not clean my room the day after I checked in."

"Very clean beautiful place they need to work more with the staff not friendly"

"Parking was easy. Room was clean. Tv/cable did not work. Unable to adjust temperature in room (was a little humid). Overall it was fone aside from those two little issues."

"All good"

"Room was dirty"

"I was locked out of my room for 12 hours because the lock wasn’t working. Tried 4 new keys and no one knew how to change the battery on the lock until the next shift came in. Every time I needed back in my room I had to go find the front desk person and have them unlock my door with the master key. Do you know how hard it is to always find a person at the front desk on a weekday??? They would put a sign out on the counter when no one was there and it said to ring the bell or call a certain phone...

"I initially was put in a room that had a tub faucet that would not shut off once I turned it on there was no phone in the room couldn’t get the refrigerator door open, but they did switch me to another room and it was much better"

"They were renovating the rooms, however our room had been renovated already and was really nice! Beds were new and comfy!"