Hotel med 3 stjerner i Bermuda, Richmond

"The selection was so so."

"Would be nice if there was water available all day instead of just at breakfeast."

"Nursing mom here, they gladly froze my ice and were very accomodating."

"Clean facilities and helpful staff"

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"B"

"Nice"

"I was woken up at 8am by loud scraping on the walls from the room next door. Sounded like some sort of renovation. The sheets were stained and strangely there was no ability to get cool water in the sink."

"I had an accident with my room since it leaked water from the bathroom to the room, I recommend remodeling the entire bathroom of this room since it looks "old" the grout of the tile is dirty and I think it is not the quality standard of the Marriott"

"The stay was great! Everyone was friendly! We enjoyed our breakfast as well! "

"Breakfast staff was excellent and very accommodating. They were pleasant despite working under stressful conditions. Reception staff was also excellent at registration and check out. First rate. The only complaint was that there was no room cleaning even though we were only there for two nights. At least empty garbage and make beds! Otherwise, pleasant stay."