Hoteller nær 11 Galleria

"As soon as we entered the hotel, you instantly smelled and saw cleanliness. The staff were phenomenal with everything. Hospitality at its finest and it was much appreciated."

"Customer service was awful especially the property manager."

"Their staff were impolite, not friendly, no manners. The place was dirty. I don’t recommend this place."

"DIRTY"

"The hotel looks like it need to be cleaned upon walking in. The staff at the desk was loud and talking using slang. The elevator had a strange and funky smell. My 1st room was ok however it was dusty and moldy. The 2nd room the toliet wasn't cleaned. I woke up to a leaky ceiling and water all over the floor in the bathroom water getting in my hair on my clothes. I was upset. I have trying to rest the manager for 2 weeks without any help"

"We had a great stay overall. The room was clean, and the staff were very kind. The gentleman at the check-in counter was especially professional and welcoming. The only small issue was that one of the extra sheets for the couch bed had a stain on it. Aside from that, everything was wonderful. We’ve had a few not-so-great experiences during past visits, but this time definitely restored our trust. We’re really glad we gave this hotel another chance, and we’ll be happy to stay again. Thank you!"

"Decent place to stay."

"Incredibly clean, quiet, comfortable and accommodating."

"I was charged $566 in February on this credit card in February for this stay. When checking out my receipt is $385.00! Why overcharged $180 . I stayed at Homewood Suite this past weekend."

"The check-in staff lady was helpful, pleasant, and friendly. The parking was convenient, well lit. Our room was dreadful. There was a horrible smell, so terribly bad that we had to open the window for ventilation. The smell was what seemed to be animal urine. We were hesitant to stay in the room, over night, but had no other choice as we were in town for ECU graduation. Due to arriving late on that Thursday night, and given our schedule, we did not immediately go to the room to put our...

"We love staying here you know exactly what it’s gonna be like when you arrive anytime a day"

"I forgot my slippers so use bath mat to walk on floor. The room was spotless clean. Bed was comfortable. Its old style property but well maintained . My only issue was a chair just looked worn. Faded to the point I didn't want to sit in it. TV table were old school but that was fine.. caught a fair price for a very clean room."

"Place is a complete dump. Do not waste your money. One of the worst, nastiest hotels I’ve ever stayed in. Cigarettes burns in sheets, spit in the sink. Absolutely disgusting"

"Bugs in the room. Ceiling. On bed etc"

"The staff treated my family and I well during our stay. The bar should be open everyday. "

"Excellent and friendly service. The rooms were spotless as well."

"It stunk like hell in the room"