Hoteller i Nordvestlige San Antonio

"I had to request to get our room cleaned after 2 days. We did not opt out and were out of our room by 10.30 AM."

"The place was clean friendly staff."

"Nothing on the menu was available for dinner and it was 6pm. Other than that it was fine"

"It was like brand new everything was very clean. The staff was real nice. The breakfast was good. Everything was good except for one exception the elevators made a loud noise, going up and down kind of scary thinking they were gonna break down. As a matter of fact, one was broken and only the other one was running the morning when we got ready to leave to go to Six Flags, the elevators were both broken. We were on the fourth floor. I’m 71 years old with a knee replacement get around pretty good,...

"Great staff, rooms are great and very clean"

"Comoda la habitación."

"Wonderful time here. Staff was very helpful including housekeeping. We stayed with teenage children and pet. Very convenient location to downtown."

"The room has no ventilation, water stain on the ceiling, carpet is damped, the no circulation in the bathroom. Breakfast could be better. Staffs gives you the basic service without a smile. It’s less than 15 minutes from the airport."

"We were there as a big group. The stay was great. Hotel and rooms were clean and well kept. The staff were amazing! Especially the front desk staff! Always helpful and interactive. Very friendly. Special shot out to Iris! She was amazing from day one till we left. Thank you! Also if you have the bonvoy membership you get access to Lifetime next door, great pools there."

"This was our first stay since the Hilton transition, and the collapse in quality is staggering.The resort has devolved from an upscale sanctuary into an under maintained, commercialized venue that prioritizes a "trashy carnival money grab" over paying overnight guests. We paid a premium luxury rate to enjoy resort amenities we could not even access or use. The failures during our stay included: Under maintained Grounds & Broken Amenities: The lawns were poorly kept, and major signature water...

"The only thing I have to complain about is the elevator was not working. Everything else was great."

"Rent og pænt"

"No free breakfast like other hotels and no enough toilet peppers and no one answering the phone for room service or any other service"

"Great service, especially at the bar. "

"The hotel was very modern and the rooms very spacious. Staff were friendly and helpful. I love the size of the hotel and how easy it was to het around."

"Better breakfast options and bathroom refills of"

"Staff was very friendly and helpful. breakfast was excellent. rooms are nice however the carpet is very old and has a urine odor. probably from pet's accidents. I stayed at this hotel 3 years ago and complained about the same issue with the carpet. In my opinion, if you're going to allow pets, floors should not be carpeted. I have been in other hotels where the floors are tiled and makes cleaning better and odorless. I really like the friendliness, breakfast, clean beds and bathrooms, BUT...

"Didn’t like we had no place to store clothes while we stayed and the staff was rude when we came down for breakfast saying we close at 9 so you can only grab cereal and it was 8:35am and then I believe they had a sewer issue while we stayed the lobby and halls smelled horrible."

"AC did not cool room, room and hallway had a terrible smell and the pillows were as flat as folding a towel and using that"