“don't expect Internet”

It would have gotten high ratings but for the lack of assistance by the morning staff. The hotel itself is OK enough - no different than the others nearby. I chose it as it had free Internet. I would much rather have paid for Interent than had so-called free version that was so slow as to make it impossible to access email in the evening. In the morning there was no access at all and when I asked the desk clerk for assistance, she was unsympathetic, unhelpful and basically told me that it was my problem as everything was OK on their end.