Dear GuestThank you for the review - looking forward to welcoming you back soon in hope you will have a better guest experience by thenTeam IntercityHotel Zurich Airport

Dear Sofia DahlThat sounds fantastic! It's great to hear that they offer such attentive service and prioritize guest comfort. Having a reliable and welcoming hotel makes all the difference when traveling. Enjoy your stay in Zurich!

Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve and elevate your experience to a perfect 10/10, please don't hesitate to let us know. We're committed to continuously enhancing our services to ensure all our guests have a memorable stay. We hope to have the opportunity to welcome you back in the future!

Dear Kiran,thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your stay at IntercityHotel Zürich. It's great to know that our location provided convenience and that you felt safe and comfortable during your visit. We look forward to welcoming you back again in the future!Best regards,

Dear VickyIt sounds like you had a pleasant experience! Convenient accessibility, cleanliness, and safety are definitely top priorities, especially when it comes to travel. Whether it's for business or leisure, having a smooth experience getting to the airport can set the tone for the rest of the journey.

Dear Guest It sounds like the hotel itself provided a comfortable and convenient experience, especially with the nearby supermarket for added convenience. However, it's unfortunate that the shuttle service didn't meet expectations. Having to make advance reservations is reasonable, but it seems the boarding process could be improved to ensure fairness and efficiency for guests. Being left stranded at the airport due to limited space on the shuttle must have been frustrating. Relying on taxis can indeed feel risky, especially in unfamiliar places. We will address those issue accordingly

Dear GuestWe're delighted to hear that you enjoyed your stay with us! Providing a clean and comfortable environment for our guests is always a top priority, and it's wonderful to know that you found our accommodations to your liking. Our team strives to offer excellent service, so we're thrilled that you found them friendly and helpful. We hope to welcome you back again soon for another enjoyable experience!Kind regards Your Intercity Team

Thank you for the positive feedback! I'm glad to hear that you appreciated the convenience of our location and the peaceful atmosphere. Exploring Zurich is always a delight, and if you need any recommendations or tips during your stay, don't hesitate to reach out. Enjoy your time in the city!

Thanks for the feedback! It's awesome to hear that you had a smooth experience with parking and found the location convenient for catching your flight. Safe travels! If you need any more tips or assistance for your journey, feel free to ask.

Thank you for your kind words! We're glad to hear that you enjoyed your stay and found our location convenient. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future

We are sorry to hear that you found the hotel staff level to be lacking. Efficient and helpful staff are crucial for ensuring a positive experience for guests. If you have any specific concerns or suggestions for improvement, you might consider providing feedback to the hotel management. They often appreciate hearing about areas where they can enhance their service. Alternatively, if there's anything else I can assist you with, feel free to let me know!

It's great to hear that your hotel experience was positive! Cleanliness and comfort are essential aspects of a pleasant stay. If you have any other feedback or need assistance with anything else related to your trip, feel free to let me know!

It sounds like you had a pleasant experience overall at the hotel! Having friendly staff, clean rooms, and convenient transportation options like airport shuttles can definitely enhance a stay. Your suggestion about getting a train pass/card for exploring surrounding cities is also very practical advice for travelers. Thank you for sharing your insights! If you have any more tips or need further assistance, feel free to let me know.

We are thrilled to receive your fantastic 100% rating and the comment "Super"! Thank you so much for taking the time to share your positive experience with us. We are delighted to know that your stay exceeded your expectations, and we appreciate your acknowledgment of our efforts to provide excellent service.

Vielen herzlichen Dank für Ihre positive Bewertung! Es freut uns zu hören, dass Sie gerne bei uns übernachten, besonders wenn Sie einen frühen Flug haben. Wir schätzen Ihre Anerkennung für die günstige Lage unseres Hotels, die eine einfache Erreichbarkeit und eine schnelle Anbindung an den Flughafen sowohl über öffentliche Verkehrsmittel als auch unseren Flughafentransfer ermöglicht.Es ist unser Anliegen, unseren Gästen einen bequemen und stressfreien Aufenthalt zu bieten, besonders in Verbindung mit Reisen und Flügen. Ihr Feedback bestärkt uns in unseren Bemühungen, einen reibungslosen Service und eine angenehme Umgebung zu gewährleisten.Wir hoffen, Sie auch in Zukunft bei Ihren Reisen unterstützen zu dürfen, und freuen uns darauf, Sie erneut in unserem Hotel begrüßen zu dürfen. Nochmals vielen Dank für Ihre positive Rückmeldung!

It's great to hear that your hotel experience was positive!

Es ist großartig zu hören, dass Sie insgesamt eine positive Erfahrung hatten und dass das Hotelpersonal besonders nett war. Vielen Dank auch für den Hinweis bezüglich des Flughafenshuttles. Es scheint, als wäre die Beschreibung auf der Website oder in der Buchungsbestätigung möglicherweise nicht ganz klar. Das ist sicherlich ein wichtiger Aspekt, den das Hotel verbessern könnte, um Missverständnisse zu vermeiden. Wenn Sie möchten, können Sie dieses Feedback direkt an das Hotel weitergeben, damit sie ihre Beschreibungen entsprechend anpassen können. Wenn Sie weitere Fragen haben oder weitere Hilfe benötigen, stehe ich Ihnen gerne zur Verfügung!

Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be nice and quiet, but we apologize for any inconvenience caused by the distance from the airport and the limited frequency of the bus service. We'll certainly take your comments into consideration and see if there are any improvements we can make to enhance transportation options for our guests.We're sorry to hear that the gym didn't meet your expectations. Your feedback about the gym equipment and facilities is valuable to us, and we'll look into ways to improve and expand our fitness amenities for future guests.We apologize for the inconvenience regarding the steam room being out of order, but we're pleased to hear that you enjoyed the Finnish sauna. We'll address the issue with the steam room to ensure it's properly maintained for our guests' enjoyment.We appreciate your patronage and hope to have the opportunity to welcome you back for a more seamless experience in the future. If there's anything else we can do to improve your stay or if you have any further feedback, please don't hesitate to let us know.

It's understandable that arriving at night can be a bit disorienting, especially if there aren't clear instructions on how to access the hotel. A sign or additional guidance on the entry process would indeed be helpful for guests arriving late. This feedback could be valuable for the hotel management to improve the guest experience, ensuring smoother arrivals for everyone. If you have any other suggestions or need assistance with anything else, feel free to let me know!

It's great to hear that the hotel is well situated for accessing trains without the need for additional transportation. Being located conveniently near train stations can make exploring the area much more convenient for travelers. If you have any other questions or need further assistance, feel free to let us know!

It seems like you had a bit of confusion regarding the airport transfer policy at check-in, but it was resolved smoothly by the hotel staff. It's always a good idea to double-check any discrepancies with the hotel's policies, especially regarding services like airport transfers, to avoid any last-minute surprises during checkout.It's great to hear that despite the initial confusion, you had a pleasant experience overall. The restaurant near the lobby providing delicious beer and hamburgers sounds like a nice amenity, and the modern and stylish room, along with the convenience of not noticing airport noise when the window was closed, added to your satisfaction.Thank you for sharing your experience, and it's wonderful to hear that you plan to stay at the hotel again when using the airport in the future. If you have any other questions or need further assistance, feel free to let me know!

Thank you for your review.

Thank you for sharing your experience! It sounds like our hotel was a perfect fit for your needs with its proximity to the airport and easy access to public transportation. We're delighted to hear that you enjoyed your dining experience at our restaurant and found our service to be satisfactory. It's great to know that you were able to unwind and relax in our complimentary sauna as well. We would be thrilled to welcome you back for another stay in the future! If there's anything specific you'd like to see improved or any special requests for your next visit, please feel free to let us know.

Estimad Mauricio,Gracias por su opinión. Nos complace que haya encontrado el IntercityHotel Zürich muy bueno y haya disfrutado de nuestra conveniente ubicación y servicio de transporte. Pedimos disculpas por el descuido con el servicio de limpieza y lo abordaremos internamente. Esperamos darle la bienvenida nuevamente pronto.Saludos cordiales,

Lieber Marcus,Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie Ihre Erfahrung in unserer Sauna genossen haben. Ja, unsere Sauna ist auch für Spätankömmlinge geöffnet. Es ist uns wichtig, dass unsere Gäste auch nach einer späten Anreise die Annehmlichkeiten nutzen können. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,