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Anmeldelser af The Golden Plaza Hotel & Spa

3.5 out of 5
The Golden Plaza Hotel & Spa
Paras Downtown Square Mall, Zirakpur, Punjab

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 5 af i alt 34 anmeldelser" "
Bedømmelse på 8 − Udmærket. 20 af i alt 34 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 34 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 34 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 34 anmeldelser" "

8,6/10

Rengøring

7,2/10

Service og personale

8,0/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

8/10 Udmærket

Karandeep

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel is amazing but staff must act fast and gently....
Overnattede 1 nat i juli 2019
Svar fra Rana den 29. jul. 2019
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

8/10 Udmærket

Arjun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2018
Svar fra HJ den 11. jul. 2018
Thank you to positive rate our property

10/10 Fremragende

Upinderjit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome place to stay for a relatively low price.
It was a good decision to stay at the golden plaza. The room was clean, spacious and comfortable for 3 person stay for a night. The road leading to hotel was in a bad shape, but all the troubles in the lead up to the hotel were worth it given the price, the warm reception at the desk and ease of checking in. The hotel staff was very accommodating and allowed me to park my car for two additional days beyond my stay for no additional charges. The staff also was very helpful in booking a cab for our further journey. All in all, a good place to stay given the relatively low priced rooms, proximity to Chandigarh and the highway to Shimla and or Delhi. Cheers!!
Overnattede 1 nat i oktober 2017
Dear Guest, Thank you for taking the time to share your review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Our staff members take their roles very seriously and provide that quality customer service, that our guests expect. Thank you again, and we look forward to welcoming you again. Warm Regards General Manager

4/10 Dårligt

Apoorv

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad choice
Not a good option
Overnattede 2 nætter i juni 2017
Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. We look forward to welcoming you back to experience positive change.

10/10 Fremragende

Nikhil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a great stay @ The Golden Plaza Hotel & Spa. Rooms are spacious and good. Enjoyed stay over there. Breakfast has multiple options but needs some improvement.

10/10 Fremragende

Nadeem, Mumbai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good one
Good property to stay ..clean & peaceful rooms. Although located at the outer of Chandigarh but still if have a vehicle with you then you are all set.

8/10 Udmærket

Sanjeev

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was good we feel owesome ...

8/10 Udmærket

guri, christchurch

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A perfect place to stay. Clean environment. Great service. Professional staff.

10/10 Fremragende

Madan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Location is not really good but the hotel is excellent. Outside the hotel is very poor but once you enter the room is very nice

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mr Adarsh at front desk was not competitive for job. He was not sure how much rooms I have booked. His behaviour was weird. Room service was horrible. The fridge in the room was empty. Bathroom towels if someone see cannot take shower. There was no hair dryer in the washroom. No provision for ironing. There was complete absence of hospitality in the hotel staff. In my opinion this hotel should not be on your list. Due to all this my family didn't stayed for full three days and checked out one day before original check out. It was all money waste and first time we had this worse experience through Expedia.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

sukhpreet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly Recommended
Amazing stay

6/10 Okay

Dhananjay, Mumbai

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
My stay at Chandigarh
The hotel is around 7 kms away from the city center and is placed in Zirakpur. not convenient if you have work in the city. Bad wi - fi connectivity. Hotel is good but not extremely convenient. I would stay if I get at the same rate again, not otherwise!

8/10 Udmærket

Aman, Delhi

Synes godt om: Rengøring, service og personale, værelsets komfort
Good, Though Not Great
No fuss stay. The hotel has done all the basics right but not really a luxurious hotel. The room and the linen was clean and that is my prime concern with any hotel. However, it was a tad expensive compared to some boutique city center hotels which turn out to be better VFM.

2/10 Forfærdeligt

Rajiv, Zirakpur

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
making fool to customer
Very poor

8/10 Udmærket

PRABHU, Bangalore

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chandighar - Golden Palm
Enjoyed. South indian food taste to be improved.

8/10 Udmærket

Gaurav, Vadodara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel and nice ambience
felt nice to stay at hotel. I recommend stay at this Hotel

6/10 Okay

Hemant

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

AS, Mumbai

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ok hotel very close to airport.
Strictly ok. Only facility available was room and a small dining room (had to wait to get a table for the buffet dinner for nearly 20 minutes). Nothing else at all. No spa, massage as mentioned on website. Staff were very good. Soft spoken, helpful, prompt in action.

6/10 Okay

akshay, new delhi

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
decent hotel
Bad location but decent rooms and good staff. Lobby manager is the show runner. He is good.

8/10 Udmærket

Thatchy, Bangkok

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stop by for an ovrrnight stay
The hotel is in a good location. It's just next to the Big Bazaar where the kids enjoy supermarket and kid stuff. Stff is very nice and a kind of great service. Room condition is good, ver clean and big room but recommend to bring along the showe cap (for woman). Found that there is no shower in any hotel in India. Oh, one minor thing, the boiling pot is full of dust, though I clean the boiler pot and boiled some water twice but the dust still float on top on the water. I therefor give up for my tea. I will definely come back to this hotel once I back to Chandigarh.again

10/10 Fremragende

THEASHOK, NEWDELHI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ALL IN ONE
I THINK THAT I GOT EVERY THING IN THIS STAY, WHICH I WAS LOOKING FOR, IE; LOCATION, COMFORT, AND FOOD ETC....

8/10 Udmærket

subbarao, solan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Comfort Hotel
The hotel is centrally located between zirakpur and chandigarh, very near to chandigarh airport, the room was clean and perfect beds, located just back side of paras down mall, room was spacious and serviced was good.

8/10 Udmærket

Pradosh Basu, Doha Qatar

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
very nice property large rooms modern amenities
The hotel charged u for the breakfast even though we showed our Hotels.com voucher which clearly mentioned free break fast. Management is poor. However it is an excellent property

8/10 Udmærket

Pradosh Basu, Doha Qatar

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Large rooms in a new hotel and attached to a mall
The rooms are large with all modern facilities and are done up elegantly. We had booked 2 rooms for our family. We reached the hotel from Delhi in late evening. One of the rooms was smelling. We went on calling the house keeping and the reception numerous times to spay some room freshner. However inspite of repeated assurance none of the house keeping staff showed up and we spent the night in the smelling room. Hotel property is good but the management is poor.

8/10 Udmærket

Chirag, Delhi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Value for money
Strategically located - good breakfast

8/10 Udmærket

sourabh, jammu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic service
Stayed in this hotel for 1 night services are good location is also good adjoined with paras down town square mall so you will get all the stuff there but 1 drawback is the entrance there is no proper entrance you have to find the way yourself no signs or boards for the way.

8/10 Udmærket

Aman, Delhi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Nice hotel and Comfort
Staff members are excellent, The big bazar is walkin from hotel very relex if you need to do shopping as well.. Happy to have stay in this hotel

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect for a stopover
Extremely well located on the Zirakpur intersection. Good clean hotel with ample parking space. Rooms are extremely well planned, good lighting and complete furniture required for comfort. The bathroom could have been better especially in cleanliness. The shower tiles were stained and dirty. Breakfast spread was sufficient. The adjoining mall is a bonus for shoppers and essentials.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

SD

Synes godt om: Rengøring, værelsets komfort

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Average 3 star
This is an average 3 star. Rooms are big size and decent enough. The biggest negative is that there is no hot water in the shower, you just get lukewarm water.

8/10 Udmærket

meetu, Delhi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel sub standard service
it was a good hotel let down by the staff, rooms were not ready when we arrived, the tea maker was delivered about an hour later, AC was not effective and the staff had no explanation why it was not working, drinking water was missing and breakfast though had a good spread chef was not to his best the day we were there. These were minor aberrations other than that the hotel is located strategically with good facilities, rooms are spacious and bar well stocked. good layover to travelers from HP to Delhi or other way.
Svar fra Jitender den 31. aug. 2013
Dear Mr. Kumar, I'm concerned about the inconvenience you experienced at our hotel during your recent visit. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. We look forward to serving you again in the near future. Best Regards, Jitender Singh Rana Room Division Manager +91 80540 19273 rdm@goldenpalmshotelzirakpur.com