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Anmeldelser af Z-up Boutique Hotel

3.5 out of 5
Z-up Boutique Hotel
No.3 Yanhe Road,Wulingyuan, Zhangjiajie, Hunan

Anmeldelser

9,8

Enestående

Bedømmelse på 10 − Fremragende. 26 af i alt 28 anmeldelser" "
Bedømmelse på 8 − Udmærket. 2 af i alt 28 anmeldelser" "
Bedømmelse på 6 − Okay. 0 af i alt 28 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 28 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 28 anmeldelser" "

9,8/10

Rengøring

9,8/10

Service og personale

10/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

10/10 Fremragende

Morten Skipper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing!
Great hotel and very friendly and helpfull staff! Very close to the entrance of Zhangjiajie park. Would definitively stay here again 😀
Overnattede 2 nætter i december 2018
Svar fra Dongdong den 29. dec. 2018
All of our staff are grateful for your affirmation, thank you, welcome back!

10/10 Fremragende

Christopher

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Nice plays on the river. 10 minute walk from the entrance to Wulingyuan National Park. Manager is a nice man who speaks english. There was breakfast in the morning. Fresh fruits, bread, and eggs on order.
Overnattede 2 nætter i december 2019
Svar fra zhijun den 26. dec. 2019
thank you

10/10 Fremragende

MING SHAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
十分滿意的住宿
旅館很好找，離汽車站及標志門不遠。附近很多食肆。最後主人及各服務員都對客人很好！
Overnattede 3 nætter i december 2019
Svar fra zhijun den 21. dec. 2019
thank you for your comment.

10/10 Fremragende

Hyeinn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
가족적분위기의 깨끗한 호텔
이틀을 예약했다가 편히 쉴수있어 하루 더 묶었읍니다. 일하시는분들이 모두 친절하고 부지런하게 쓸고닦고 했으며 요청하지않았는데도 차와 간식을 갖다주는데요 가족처럼 대해주었고 아침식사도 맛있었읍니다. 가격에 비해 아주 좋은 서비스를 제공하여 만족스럽웠읍니다.
Overnattede 2 nætter i november 2019

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staffs, nice room , comfortable bed, great location
Overnattede 1 nat i oktober 2019
Svar fra 志军 den 5. nov. 2019
Thank you for your praise.

10/10 Fremragende

SUSAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Must be best little hotel in all China.
Stayed 7 nights and it was perfect! A super hotel: immaculately clean, comfortable, quality furnishings, well centrally situated by the river. I had a room on the top floor, it was silent and nice view. Super breakfast, cooked to order. The staff were always charming and caring. The owner, Zhijun, was probably the most helpful and generous I've ever met in a lifetime of travel! He spoke some English, and used phone - translate when necessary. For it's size and price this little hotel must be top - rated in all of China. Very highly recommended.
Overnattede 7 nætter i september 2019
Svar fra zhijun den 29. sep. 2019
Dear SUSAN, I will miss you forever, I sincerely wish you good health.

10/10 Fremragende

Nicole, Frankfurt

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Am Besten sind die guten Tips vom Gastgeber Zhijun. Er kümmert sich wirklich sehr darum dass man auch als nicht chinesisch Sprechender gut im Nationalpark zurechtkommt. Auf Wunsch wurden mir auch Fahrten zum Tianmen Mountain, Lake Boafeng oder dem Yellow Dragom Cave organisiert. Die Zimmer sind sehr geräumig, das Bett und die Kissen sehr bequem. Die Dusche im Bad ist nicht abgetrennt und somit kommt es dann doch schnell mal zur Überschwemmung. Wenn die Klimaanlage läuft riecht es nach einer Weile leicht modrig. Fällt einem aber nur auf wenn man kurz aus dem Zimmer raus war und dann wieder reinkommt. Jeden Tag 2 Flaschen kostenloses Wasser. Zum Abschied habe ich sogar noch Kekse mit auf den Weg bekommen. Alles sehr nett und herzlich.
Overnattede 5 nætter i september 2019
Svar fra 志军 den 22. sep. 2019
Thank you for your comment

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The river views from room 208 were excellent. Beautiful river views and a stone bridge across the river. Nice breakfast with fruits, coffee, juices, tea, breads, eggs, fried rice, and dumplings. Close to shopping and restaurants.
Overnattede 1 nat i september 2019
Svar fra zhijun den 18. sep. 2019
Thank you for your comment

10/10 Fremragende

Yuanjun

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Impressive Homey Stay
We had a pleasant stay at Z-up. The hotel has a perfect location: 2-min walk from Xibu Street. The condition is comparable to a 3.5 to 4 star hotel. Two ladies cooked breakfast and prepared afternoon tea/snacks for my family. We were super impressed.
Overnattede 3 nætter i september 2019
Svar fra zhijun den 12. sep. 2019
Thank you very much for your comments.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing personalised service
Z-Up is like a home away from home. The manager really took very good care of us. They helped us book the tickets to the parks and the shows and even lent us their personal mobile phone so that we can communicate with the ticket seller to pick up our ticket to the Fairy fox show. We booked the return transport with them since the show ended quite late and they picked us up personally to make sure that we find the car as the parking lot was full with many people. I’ve never had such amazing personalised service in all my previous travels! I will definitely recommend this hotel.
Overnattede 5 nætter i august 2019
Svar fra zhijun den 2. sep. 2019
thank you very much

10/10 Fremragende

Marc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel with friendly staff.
It was a lovely place: clean, comfortable, modern. Location is great. Staff was the best: friendly and helpfull. Breakfast options are mostly chinese, but there are some western options too. Great price quality!
Overnattede 3 nætter i august 2019
Svar fra zhijun den 2. sep. 2019
thank you

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hats off to Manager, Mr. Zhang!
This hotel is better described as a glorified bed & breakfast place where management tries real hard to give you personal attention. Be aware of how little we pay for daily rate to be more forgiving of their lack of certain basic amenities as phone in room and better housekeeping. Manager (Mr. Zhang) tries real hard to please, including helping us plan great visits to venues and arrange reliable rides. He worked tirelessly night and day. They also do a home cooking multi course tasty meal for a small fee which we enjoyed. Area is very walk-able and with plenty of interesting shops and restaurants, not to mention the river right across from our room. We had to leave super early for morning flight and he sent a care breakfast package to go with us. Thanks! Do NOT patronize the foot massage salon next to the hotel, a major rip off and con artist. It is NOT part of hotel, so enter at your own risk! If I had more time, i would turn them in to local consumer fraud unit.
Overnattede 5 nætter i august 2019

10/10 Fremragende

Mariam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019
Svar fra zhijun den 2. aug. 2019
Thank you for your evaluation, I wish you sisters happy forever.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at Z-up when visiting Zhangjiajie National Park. The property is impeccable and its location is perfect to wonder around town after seeing the park. Breakfast is abundant and included. The rooms are very roomy and have a beautiful design. Best of all was the staff: they were super helpful to arrange a late airport pick up, speedy check-in, super early check-out, and were always attentive of any need we might have had. They went the extra mile! Thank you!
Overnattede 2 nætter i juni 2019
Svar fra zhijun den 25. jun. 2019
Thank you for your evaluation.

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
AAAAA class hotel in Zhangjiajie
This hotel is run by the friendliest and most helpful manager we have ever come across in China. He helped plan out our two-day itinerary in Zhangjiajie to make the most of our time there, arranging everything from transportation to booking attraction tickets to planning the best routes through the park. The room was very clean and comfortable, the wifi was reasonably fast, the breakfast was good and cooked to order, and the staff was friendly. The location of the hotel was only about a 10-15 min walk to the east gate of the park and right along the river with a beautiful view. Transportation to and from the airport or train station is only 100-120 rmb depending on time of day, considerably less than what taxi drivers in the area charge (it's a 45 min drive). We would highly recommend this hotel to all travelers coming to Zhangjiajie, and we will definitely stay here again when we come back to visit the area. Thank you for a wonderful stay, Mr Zhang!
Overnattede 3 nætter i juni 2019
Svar fra zhijun den 13. jun. 2019
thank you very much

10/10 Fremragende

Giuseppe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ottimo rapporto qualità prezzo
Ho soggiornato in questo hotel solo per una notte ottenendo una buonissima impressione anche per la gentilezza del personale. Sistemazione sul fiume in posizione tranquilla e silenziosa pur se a due passi dal centro e dalla zona del passeggio, lungo fiume con tantissimi locali bar musicalmente rumorosi. Stanza non molto grande ma luminosissima, arredi nuovi, bagno soddisfacente e pulito inglobato nella stanza tramite pareti vetrate smerigliate, un bel balcone con vista sul fiume, completa la positività del giudizio. Colazione solo con cucina tipica cinese, fatta al momento , inaspettatamente gradevole. Qualche dolce fatto in casa , con sapore simile a quelli occidentali, costituisce la parte non salata di una colazione soddisfacente. Considerato il prezzo pagato, la qualità infrastrutturale e di arredi, della camera e della colazione, consiglio questo piccolo hotel con convinzione.
Overnattede 1 nat i april 2019
Svar fra zhijun den 24. apr. 2019
Thank you very much for your praise.

10/10 Fremragende

Verificeret rejsende

Overnattede 3 nætter i april 2019
Svar fra zhijun den 13. apr. 2019
Thank you for your praise.

10/10 Fremragende

Chelsea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay with a beautiful view. The service was great, would absolutely recommend this hotel. Traditional Chinese breakfast that was amazing!
Overnattede 1 nat i marts 2019
Svar fra zhijun den 13. apr. 2019
Thank you for your praise.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2019
Svar fra zhijun den 13. apr. 2019
Thank you for your praise.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
オーナーの対応が素晴らしかった。
Overnattede 3 nætter i marts 2019
Svar fra zhijun den 21. mar. 2019
ありがとう

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel close to park entrance and food street. Powerful aircon in the room. Friendly staff.
Overnattede 2 nætter i november 2018
Svar fra zhijun den 8. dec. 2018
Dear，Thank you for your evaluation。

10/10 Fremragende

Tat Khoon

Wonderful service and amazing hotel.
Overnattede 1 nat i november 2018
Svar fra zhijun den 21. nov. 2018
It's our pleasure.Thank you for choosing our hotel.

10/10 Fremragende

Tat Khoon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Oh! So wonderful
Extremely present stay. Not mentioning the well-positioned location, quiet surrounding, clean and well maintained building , the staff service is superb over most of the 5-star hotels. The staff even carried our luggage to the roadside and hailed a taxi to see us off.
Overnattede 1 nat i november 2018
Svar fra zhijun den 23. nov. 2018
Thank you very much for staying in our hotel. These are the things we should do. It's our pleasure：） If you don't mind, I sincerely hope that you can recommend our hotel to your friends. Thank you very much. Have a nice trip！

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A wonderfully relaxing stay
Would highly recommend this hotel to anyone looking to visit the 'Avatar' mountains at Wulingyuan. Rooms are spacious and clean (we booked a Deluxe room with a balcony), and quiet as they face the river. Hotel location is great - it is 15 mins walk from one of the main entrances to the national park and near restaurants. The owner really deserves a special mention - he took great care of us, giving clear explanations of walking routes/itineraries for each day, and is a fabulous cook! He made us a variety of food at breakfast, and we also stayed for home-cooked dinners on a couple of nights.
Overnattede 3 nætter i september 2018
Svar fra zhijun den 9. okt. 2018
Thank you for staying at our hotel. Thank you very much for your feedback!

10/10 Fremragende

chong, Singapore

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent reception provided by the staff as I was greeted at the door upon arrival. The breakfast was prepared according to my preference and it was fantastic with 'home' feeling. Besides the superb location as the hotel was easily accessible to all places of interest, I would think the personal touch provided by the hotel staff was truly amazing. It was a remarkable overall experience and certainly worth recommending and returning.
Overnattede 1 nat i september 2018
Svar fra zhijun den 9. okt. 2018
Thank you for staying at our hotel. Thank you very much for your feedback!

10/10 Fremragende

Victoria, Chicago

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was really awesome. It's clean and has all the bells and whistles of a western hotel. When we checked in, we had a free upgrade to a room with a balcony, which was pretty cool. The design of the bathroom is a little peculiar, by that I meant that there's no door or shower curtain for the shower, so some of the water splashes when taking a shower. Also, there's no door for the bathroom, so not much privacy to speak of. You get used to it after a while. The only thing that's confusing to us was the breakfast. The breakfast was included in our stay. I think the breakfast was half self-serve and half ordering kind. The self-serve part was the dishes on the counter. However, it wasn't clear what one should do since the plates were not positioned outward for you to take. Also, it was kinda awkward to take fruits as the staff stopped you and said they'd cut the fruits for you. And the ordering part I guess was asking them to cook you either noodles, rice, or dumplings. I think maybe a sign would be very helpful as to indicate what to do for breakfast, ordering or self-serving. Something like: please help yourself with the food items on the counter; the following items are available upon ordering: coffee, noodles, rice, and dumplings. Overall, a great hotel and I would recommend it to our friends.
Overnattede 3 nætter i august 2018
Svar fra zhijun den 25. aug. 2018
Dear Victoria,Thank you very much for your comments, we will make some changes at breakfast.

10/10 Fremragende

Sharon, Melbourne, Australia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A fantastic boutique hotel.
The hotel is very conveniently located. The staff are extremely helpful and go out of their way to ensure that you enjoy your stay. I am very happy with the hotel and I have no hesitation in recommending it.
Overnattede 4 nætter i juli 2018

10/10 Fremragende

steve, westminster

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel by the lake
Friendly helpful speak English staff they even let us late check out No charge highly recommend. Close to a avatar park only 10 yuan taxi ride
Overnattede 2 nætter i marts 2018