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Anmeldelser af Crathorne Hall Hotel

4 out of 5
Crathorne Hall Hotel
Crathorne Village, Yarm, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 130 af i alt 201 anmeldelser" "
Bedømmelse på 8 − Udmærket. 55 af i alt 201 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 201 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 201 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 201 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

N, Søborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
"forkælelse i luksusomgivelser"
Crathorne Hall Hotel er en oplevelse, smukke rolige omgivelser, smukke charmerende værelser. Dygtigt /diskret & venligt personale, roomservice af bedste kvalitet, for ikke at nævne det udsøgte spisekort. Bestemt et sted jeg ønsker at besøge igen

8/10 Udmærket

JUDITH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra NEJ den 29. feb. 2024
Dear Judith Thank you for your 4 star rating. We hope to have the pleasure of welcoming you back to Crathorne Hall Hotel soon.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra NEJ den 21. feb. 2024
Dear Patricia Thank you for your 5 star rating. We hope to have the pleasure of welcoming you back to Crathorne Hall Hotel soon.Kind RegardsCrathorne Hall Hotel Team

10/10 Fremragende

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simply an excellent place to spend great and royal vivencies in a King service!!!
Overnattede 4 nætter i november 2023
Svar fra NEJ den 29. nov. 2023
Dear DanielThank you for choosing to stay with us and for taking your time to share your feedback.I am pleased to read that you enjoy your stay with us recently we are certainly very lucky to be custodians of such a beautiful building. The team here at Crathorne Hall work hard to ensure that all of our guests enjoy an equally memorable experience so I am delighted to be able to share your positive feedback with them.Thank you once again and I hope that we have the opportunity to welcome you back soon.With best regardsNicola EddonSales & Revenue ManagerCrathorne Hall Hotel

10/10 Fremragende

Maneeza

Overnattede 1 nat i november 2023
Svar fra NEJ den 28. dec. 2023
Dear ManeezaThank you for your 5 star review score following your recent visit to Crathorne Hall HotelWe look forward to welcoming you back again in the future.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel

8/10 Udmærket

Julian

Overnattede 2 nætter i marts 2023
Svar fra NEJ den 13. mar. 2023
Thank you for your review following your stay we look forward to welcoming you back in the future , Best wishes Crathorne Hall Hotel Team

10/10 Fremragende

Chloe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra NEJ den 14. feb. 2023
Thank you for your review score following your recent stay. We look forward to welcoming you back in the future. Best wishes Crathorne Hall Team

10/10 Fremragende

Andrew, San Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were fantastic. We'd invited family, elderly & young, to join us for a couple of the evenings and the team there couldn't have been more helpful and friendly. Many thanks Crathorne Hall!!
Svar fra NEJ den 16. jan. 2023
Thank you for your lovely review following your recent stay in December, we are so pleased that you and your family enjoyed our Crathorne hospitality and we look forward to seeing you again in the future. Best wishes Crathorne Hall Team

8/10 Udmærket

Andrew

Overnattede 1 nat i december 2022
Svar fra NEJ den 20. dec. 2022
Thank you for your review following your recent stay. Best wishes Crathorne Hall Hotel Team

10/10 Fremragende

Angela

Overnattede 1 nat i december 2022
Svar fra NEJ den 20. dec. 2022
Thank you for your review following your recent stay. Best wishes Crathorne Hall Hotel Team

10/10 Fremragende

Bob

Overnattede 1 nat i september 2022
Svar fra NEJ den 11. okt. 2022
Thank you for your review, we look forward to welcoming you again in the future. Best wishes Crathorne Hall Hotel Team

8/10 Udmærket

Douglas

Overnattede 1 nat i september 2022
Svar fra NEJ den 22. sep. 2022
Thank you for your score following your stay at Crathorne Hall Hotel, we look forward to welcoming you back in the future. Best wishes Crathorne Hall Hotel Team

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a great visit with a great room, a nice view and beautiful grounds to walk.
Overnattede 1 nat i august 2022
Svar fra NEJ den 24. aug. 2022
Thank you for your kind review following your recent stay, we are so pleased that you took advantage of the grounds and woodland walks. We look forward to welcoming you back to Crathorne Hall Hotel in the future.Best wishes Crathorne Hall Team

8/10 Udmærket

Roderick

Overnattede 1 nat i juni 2022
Svar fra NEJ den 30. jun. 2022
Thank you for your review scores following your recent stay at Crathorne Hall Hotel, we look foward to welcoming you back in the future.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2022
Svar fra NEJ den 3. jun. 2022
Thank you for your review, we look forward to welcoming you to Crathorne again in the future

4/10 Dårligt

Gordon

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Disappointing stay
The hotel staff were very friendly. We were given a classic room and discovered that the wash hand basin was severely cracked. We reported this immediately and were told a new one was on order,no offer of a room change despite the hotel being very quiet.We feel that as a 4 star hotel,guests should not be placed in a room that has a damaged hand basin.It was a disappointing stay.
Overnattede 2 nætter i marts 2022

10/10 Fremragende

Helen

Overnattede 1 nat i februar 2022
Svar fra NEJ den 2. mar. 2022
Thank you for your review following your recent stay, we look forward to welcoming you back to Crathorne Hall in the future.

10/10 Fremragende

Richard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place with great menu and service
Overnattede 1 nat i februar 2022
Svar fra NEJ den 16. feb. 2022
Thank you for your recent review following your stay, we look forward to welcoming you back to Crathorne Hall in the future. Best wishes Crathorne Hall Team

10/10 Fremragende

john

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
Comfortable stay Staff great
Overnattede 1 nat i december 2021
Svar fra NEJ den 21. dec. 2021
Thank you for your recent review, we look forward to welcoming you back to Crathorne Hall in the future. Best wishes, Crathorne Hall Hotel Team

8/10 Udmærket

B D

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2021
Svar fra NEJ den 17. nov. 2021
thank you for your review score. Best wishes Crathorne Hall

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely country hotel
Lovely hotel in a stately early 20th century estate house. Friendly and responsive service. Nice bar for pre or after dinner drinks. Wanted to stay longer!
Overnattede 2 nætter i oktober 2021
Svar fra NEJ den 4. nov. 2021
Thank you for your lovely review following your recent stay, we are so pleased that you enjoyed your break at Crathorne and hopefully look forward to welcoming you back in the near future... for a longer stay next time. Best Wishes, Crathorne Hall Hotel

8/10 Udmærket

Warren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2021
Svar fra NEJ den 15. okt. 2021
Thank you for your review score following your recent visit.

4/10 Dårligt

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Dugdale familiy history
Overnattede 1 nat i september 2021
Svar fra NEJ den 13. sep. 2021
I am sorry to see your score on your review, if you would like to discuss further, please do not hesitate to contact the hotel directly as no further information was available for us to view.

8/10 Udmærket

Deborah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2021
Svar fra NEJ den 7. sep. 2021
thank you for your recent review, we look forward to welcoming you back to Crathorne Hall in the future.

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Hotel busy because of a wedding on day of arrival and then another the next day therefore staff were concerned with wedding guests and no one else. Breakfast was good quality but staff were few and far between and hence didn’t feel appreciated and wasn’t a relaxing experience as the staff were rushing around. Hotel furnishings a bit tired in main areas.
Overnattede 1 nat i august 2021

10/10 Fremragende

Eileen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2021

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
lovely setting and views from our room
Overnattede 2 nætter i august 2021
Svar fra NEJ den 12. aug. 2021
Thank you for your review following your recent stay, we look forward to welcoming you back to Crathorne Hall in the future

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2021
Svar fra NEJ den 11. jun. 2021
Thank you for your review score.

4/10 Dårligt

Verificeret rejsende

Rejste med partner
Synes ikke om: Service og personale, faciliteter
Property is beautiful and the staff were very good. Not enough staff. Ones who were working were very good and very nice. Seemed short staffed. Meals were very slow. Had to wait for up to an hour for meals. No condiments on the table or napkins. Cooking was poor. Ran out of some foods on the menu and bar drinks. Poor value for money paid.
Overnattede 2 nætter i maj 2021
Svar fra NEJ den 1. jun. 2021
We are very sorry to read that you have not found the quality of our food and service to be of the usual high standard. We did experience some operational challenges over the weekend which did unfortunately impact the quality and speed in which food was leaving our kitchen. Please be reassured that this has been an isolated issue and normal service is being quickly resumed. Thank you again for your feedback Chris Porter General Manager Crathorne Hall Hotel

10/10 Fremragende

michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stunning
Beautiful building in a lovely, peaceful country location in walking distance to the local village. Spotlessly clean, very helpful staff and a fine selection of food and beverages.
Overnattede 1 nat i marts 2021
Svar fra NJones den 23. mar. 2021
Thank you so much for your review and we are so pleased that you enjoyed your recent visit to the hotel. We look forward to welcoming you back in the future.

10/10 Fremragende

Andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great staff
Amazing staff who went out of their way for me, especially Martin in reception.
Overnattede 1 nat i februar 2021
Svar fra NEJ den 25. feb. 2021
Thank you for your recent review, we look forward to welcoming you back to Crathorne in the near future.

10/10 Fremragende

Joanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spotlessly clean
Spotlessly clean and looked like it had been recently refurbished.
Relaxing infront of a roaring log fire (lit specially for me on my arrival).
Overnattede 1 nat i december 2020
Svar fra NEJ den 28. dec. 2020
Thank you for your review and we are so pleased you enjoyed your stay with us earlier this month, we look forward to welcoming you back to Crathorne Hall in the future.

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A worthwhile experience
Spot on you would have to be extremely picky to have cause to complain. All of the staff exceedingly helpful (including the Chef offering to cook off menu food for dietary needs) and personable.
Overnattede 1 nat i oktober 2020
Svar fra Victoria Whyman - Operations Manager den 30. okt. 2020
Thank you for your lovely review and we are so pleased you enjoyed your recent stay with us. We look forward to welcoming you back to Crathorne Hall again in the future.

10/10 Fremragende

MrsWhitehead, Liversedge

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a beautiful bedroom .lovely & quite and it was spotless .
Overnattede 2 nætter i oktober 2020
Svar fra NEJ den 22. okt. 2020
Thank you for your recent review, it was a pleasure to welcome you to Crathorne Hall and we look forward to seeing you again soon. Kind Regards Crathorne Hall Hotel

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2020
Svar fra NEddon den 11. mar. 2020
thank you for your review, we look forward to welcoming you back to Crathorne Hall in the future,.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2020
Svar fra NEddon den 17. feb. 2020
Thank you for your review, we look forward to welcoming you back to Crathorne Hall in the future

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely Stunning Hotel/Castle! The Staff are all incredible
Overnattede 2 nætter i december 2019
Svar fra NJones den 3. feb. 2020
thank you for your lovely review, our Staff are our biggest asset. We look forward to welcoming you back to Crathorne Hall in the future.

10/10 Fremragende

Wardal, Connecticut USA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A brilliant period property, well maintained, friendly staff. Quite rooms. Very elegant, a must try.
Overnattede 1 nat i december 2019
Svar fra NJones den 30. dec. 2019
Thank you for your lovely review and comments, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Feels like living in a stately home.. Great experience, food lovely, staff great. A really good spot to just relax
Overnattede 2 nætter i december 2019
Svar fra NJones den 30. dec. 2019
Thank you for your lovely review and comments, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay here!
Great service, very nice comfortable room with great amenities. Very good food in restaurant. Breakfast is excellent with large choice, all cooked to order. The staff are fantastic, helpful and client focussed.
Overnattede 1 nat i december 2019
Svar fra NJones den 30. dec. 2019
Thank you for your lovely review and comments, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Grand property on extraordinary acreage. Exceptional staff.
Overnattede 1 nat i november 2019
Svar fra NJones den 30. dec. 2019
Thank you for your lovely review and comments, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i november 2019
Svar fra NJones den 30. dec. 2019
Thank you for your lovely review, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

8/10 Udmærket

OK, Highland, Ut.

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the beautiful grounds & the history of Crathorne Hall. The grandeur of the building is stately. The breakfast choices were deliciously prepared with ample choice. Staff, very professional in all areas. Once the heating went off mid evening, the room temperature dropped very quickly. It was a chilly night and chilly start to the day. I’d recommend keeping the heating on & investing in double glazed window frames.
Overnattede 3 nætter i november 2019
Svar fra NJones den 30. dec. 2019
Thank you for your lovely review and comments which we have taken on board, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

8/10 Udmærket

George

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A very welcome three-day break
Staff very friendly welcoming and helpful. Billing system not robust, we were overcharged £250, and had to take time sorting it out. Also had trouble with our daily paper, and reception didn't handle our debit card properly. Meals especially breakfasts excellent, wines vastly overpriced.very comfortable lounges and a beautiful setting.
Overnattede 3 nætter i november 2019
Svar fra Jamie den 15. nov. 2019
Thank you for your feedback. I'm pleased to hear that you enjoyed your stay with us at Crathorne Hall and particularly enjoyed your breakfast. I apologise for the problem you had with your bill especially the overcharge of £250. I have directed your feedback to the Reception Manager to review with the team. I apologise for any inconvenience that this caused during your stay. I hope you do return to Crathorne Hall in the near future. Kind regards Jamie

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2019
Svar fra NJones den 30. dec. 2019
Thank you for your lovely review, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

8/10 Udmærket

Michelle

Synes godt om: Rengøring, service og personale
overnight stay
Staff were friendly and helpful ....barman was knowledgable and interesting...breakfast was very nice as was the service Our room was dated which was a little disappointing however we have been informed that there are some newer rooms in the hotel
Overnattede 1 nat i november 2019
Svar fra NJones den 30. dec. 2019
Thank you for your lovely review and comments, we do have some newer refurbished bedrooms within the East Wing, do request one for your next stay. We look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i oktober 2019

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, lovely surroundings and great character
Overnattede 1 nat i oktober 2019

8/10 Udmærket

Nicholas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Service :-)
Great stay, went above and beyond getting a room ready for early check in after long journey.
Overnattede 2 nætter i september 2019