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Anmeldelser af Holiday Inn Express & Suites Yankton, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Yankton, an IHG Hotel
2607 Broadway Ave, Yankton, SD

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 228 af i alt 338 anmeldelser" "
Bedømmelse på 8 − Udmærket. 86 af i alt 338 anmeldelser" "
Bedømmelse på 6 − Okay. 12 af i alt 338 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 338 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 338 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Charles

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Stephana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice and clean
Overnattede 2 nætter i maj 2024
Svar fra Adessa Chester, General Manager den 7. maj 2024
Stephana,Thank you for taking the time to tell us about your stay. Your feedback is very valuable. We are happy you had a great stay! We hope to see you again in the future.

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Adessa Chester, General Manager den 11. mar. 2024
Linda,We are pleased to see you had a great stay. We hope to see you again in the future.

6/10 Okay

Kwanita

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I go in, go to front desk. Pay, get key. I go to car grab my stuff head to room. I put stuff down,shut door. Just after i turn tv on to watch news and sit at table, a lady barges right in. No knocking,no saying room service,NOTHING. She claims her tablet says noone is supposed to be in here. Nothing else. I just stare at her,saying nothing. That is the most rude, disrespectful, thing i have ever witnessed. She COULD have just asked,after knocking. She COULD have gone to desk and asked if we wer paid, anything. It was very uncalled for, she never apologized in any way. I did tell front desk lady after i asked for my receipt. Front desk was supposed to talk to manager. How many other people has this cleaning lady or whomever she was(no name badge) has done this to. The corporate office really needs to train these people on ethics.
Overnattede 1 nat i marts 2024
Svar fra Adessa Chester, General Manager den 5. mar. 2024
Kwanita,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express YANKTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Fremragende

Christy

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Small but mighty
Overnattede 1 nat i marts 2024
Svar fra Adessa Chester, General Manager den 4. mar. 2024
Christy,We are happy to see you had a great stay. Thank you for choosing Holiday Inn Express. We hope to serve you again in the future.

8/10 Udmærket

Gayle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Adessa Chester, General Manager den 5. mar. 2024
Gayle,We are happy to see you had a great stay! We hope to see you again in the future.

10/10 Fremragende

Staucia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Adessa Chester, General Manager den 27. feb. 2024
Staucia,Looks like you had a great stay! Thank you for taking the time to provide feedback. We hope to serve you again in the future.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly Service Hotel
Great stay in Yankton. All staff are very friendly and helpful. This hotel is very clean. I would definitely stay here again. Breakfast is good and ladies are very friendly and keep area very organized and clean. The only reason that I knocked a star off is because I could hear person snoring next door, doors slamming, and people in the hallway. It becomes very loud by morning and difficult to sleep.
Overnattede 2 nætter i februar 2024
Svar fra Adessa Chester, General Manager den 19. feb. 2024
Thank you for taking the time to tell us about your stay. We apologize for the hustle and bustle in the hallways, but we are pleased you found our hotel to be clean and you enjoyed our breakfast and friendly, helpful staff. We hope to serve you again in the future!

8/10 Udmærket

Angela

Overnattede 1 nat i januar 2024

10/10 Fremragende

KIMBERLY, HAWARDEN

Rejste med partner
Synes godt om: Rengøring, faciliteter
Room we stayed in was a little worn. Duct tape on the floor to hold trim in place is not a good look. Jets were not all working in tub. But over all, it was a quiet place to stay and the rates were great. If give it a 7 out of 10.
Overnattede 1 nat i december 2023
Svar fra Adessa Chester, General Manager den 4. jan. 2024
Dear Kimberly,Thank you for taking the time to tell us about your experience at Holiday Inn Express YANKTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

JANETTE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Adessa Chester, General Manager den 18. dec. 2023
Janette,Thank you for your feedback. We are happy you enjoyed your stay. We hope to serve you again in the future.

10/10 Fremragende

Dixie

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast and great staff
Overnattede 1 nat i december 2023
Svar fra Adessa Chester, General Manager den 18. dec. 2023
Dixie,Thank you for taking the time to tell us about your experience. We are pleased to hear you enjoyed breakfast and our great staff.

10/10 Fremragende

Karen

Overnattede 1 nat i november 2023
Svar fra Adessa Chester, General Manager den 18. dec. 2023
Karen,We are happy to see you enjoyed your stay! We hope to see you again.

8/10 Udmærket

Brad

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Cleanliness
Overnattede 1 nat i oktober 2023
Svar fra Adessa Chester, General Manager den 1. nov. 2023
Brad,We are happy to see you enjoyed your stay with us. We hope to serve you again in the future.

10/10 Fremragende

April

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great!!
Overnattede 1 nat i oktober 2023
Svar fra Adessa Chester, General Manager den 26. okt. 2023
April,We are happy to see you had a great stay! We hope to serve you again in the future.

8/10 Udmærket

Gregory

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Two nights
Some street noise on highway side. Entry to parking could be better. Breakfast was good.
Overnattede 2 nætter i september 2023
Svar fra Adessa Chester, General Manager den 2. okt. 2023
Gregory,We are happy to hear you enjoyed breakfast. If you plan to stay with us again, just mention that you would prefer a room on the West side and we will be happy to accommodate.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Adessa Chester, General Manager den 15. sep. 2023
Thank you for choosing Holiday Inn Express & Suites Yankton. Looks like you enjoyed your stay. We hope to serve you again in the future.

8/10 Udmærket

Bintou

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Front desk staff was amazing. She went above and beyond to help us.
Overnattede 1 nat i september 2023
Svar fra Adessa Chester, General Manager den 5. sep. 2023
Bintou,We are happy that you enjoyed your stay and amazing staff. We hope to serve you again in the future.

10/10 Fremragende

Todd, Brookings

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great
Overnattede 1 nat i august 2023
Svar fra Adessa Chester, General Manager den 29. aug. 2023
Todd,We are pleased you had a great stay. We hope to serve you again in the future.

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy check-in and check-out
Overnattede 1 nat i august 2023
Svar fra Adessa Chester, General Manager den 24. aug. 2023
Jennifer,We are happy to hear you enjoyed your stay and your check-in and out process was easy. We hope to serve you again in the future.

10/10 Fremragende

Norm

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Adessa Chester, General Manager den 21. aug. 2023
Norm,We are happy to see you enjoyed your stay. We hope to serve you again in the future. Thanks again for choosing Holiday Inn Express & Suites Yankton.

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Adessa Chester, General Manager den 17. aug. 2023
Susan,We are happy to see you had a great stay! We hope to serve you again in the future.

10/10 Fremragende

Jeanie, Lompoc

Overnattede 1 nat i august 2023
Svar fra Adessa Chester, General Manager den 17. aug. 2023
Jeanie,We're pleased that you were happy with your stay! We hope you stay with us again.

10/10 Fremragende

Albert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome property
Overnattede 3 nætter i august 2023
Svar fra Adessa Chester, General Manager den 17. aug. 2023
Albert,It's wonderful to see you enjoyed your stay! We hope to see you again.

10/10 Fremragende

Leslie

Overnattede 2 nætter i juli 2023

10/10 Fremragende

Cyndi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Adessa Chester, General Manager den 20. jul. 2023
Cyndi,Looks like you had a great stay. Thank you for choosing Holiday Inn Express Yankton. We hope to serve you again.

10/10 Fremragende

Kimberly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Adessa Chester, General Manager den 20. jul. 2023
Kimberly,Looks like you had a great stay. Thank you for choosing Holiday Inn Express Yankton. We hope to serve you again.

10/10 Fremragende

Alan, Omaha

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
nice
Overnattede 2 nætter i juli 2023
Svar fra Adessa Chester, General Manager den 20. jul. 2023
Alan,Looks like you had a great stay. Thank you for choosing Holiday Inn Express Yankton. We hope to serve you again.

10/10 Fremragende

Donna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Children were noisy after midnight...wasn't happy!
Overnattede 1 nat i juli 2023

10/10 Fremragende

Beverly

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and comfortable! Great free hot breakfast! Staff is friendly!
Overnattede 2 nætter i juni 2023
Svar fra Adessa Chester, General Manager den 30. jun. 2023
Beverly,Thank you for staying with us. We are happy to hear your stay was clean and comfortable and that you enjoyed breakfast. We hope to serve you again in the future.

10/10 Fremragende

Marcie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Adessa Chester, General Manager den 22. jun. 2023
Marcie,Thank you for taking the time to rate your stay. Looks like you had a great stay! We hope to serve you again in the future.

8/10 Udmærket

Carmen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra Adessa Chester, General Manager den 22. jun. 2023
Carmen,We are happy to see you had a great stay. We hope to serve you again.

10/10 Fremragende

Viviana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was great! Really nice hotel and great people!!
Overnattede 1 nat i maj 2023

10/10 Fremragende

Bernadette

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was a great hotel; the staff was helpful, professional and cheerful
Overnattede 5 nætter i maj 2023

10/10 Fremragende

Dixie

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Free parking is to get to
Overnattede 1 nat i maj 2023

10/10 Fremragende

Jean

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the ease of parking. Wonderful breakfast. The room was clean and comfortable.
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Judy

Clean and quiet
Overnattede 3 nætter i maj 2023

8/10 Udmærket

Acacia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Lori

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really liked the 11:00am checkout time. The breakfast buffet was excellent andwas well staffed. Excellent experience!!
Overnattede 1 nat i maj 2023

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2023

10/10 Fremragende

Ralph

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable in a quiet location. The staff person who supervised the happy hour was especially cordial. We made a very good choice to stay here.
Overnattede 2 nætter i april 2023
Svar fra Adessa Chester, General Manager den 10. apr. 2023
Ralph,Thank you for choosing Holiday Inn Express in Yankton. We are pleased you had a great stay and enjoyed the happy hour. We hope to serve you again in the future!

8/10 Udmærket

Maverick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just a typical stay at a hotel. Did what it needed to do.
Overnattede 2 nætter i marts 2023
Svar fra Adessa Chester, General Manager den 27. mar. 2023
Dear Maverick,Thank you for taking the time to tell us about your experience at Holiday Inn Express YANKTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Bruce

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything about this property was terrific. The parking was front-door easy; the staff that checked us in was incredibly friendly; the foyer was clean, bright and welcoming; the room itself was clean and the room amenities were exceptionally unexpected; breakfast was hot and delicious, and selections were more than we anticipated. Finally, checkout was easy.
Overnattede 1 nat i marts 2023
Svar fra Adessa Chester, General Manager den 27. mar. 2023
Dear Bruce,Thank you for taking the time to tell us about your experience at Holiday Inn Express YANKTON.We are happy to hear you enjoyed your stay with our friendly staff and great facility. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Denise

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Exceptional customer service!
Overnattede 3 nætter i marts 2023
Svar fra Adessa Chester, General Manager den 20. mar. 2023
Dear Denise,We are happy to hear you had a great stay and enjoyed our friendly, helpful staff! We hope to serve you again!

6/10 Okay

Matt

Synes godt om: Rengøring, service og personale
Wonderful staff… the biggest downfalls for me were the poor bed with a giant crater, not having my room cleaned once during my stay due to them coming at strange, inconvenient times, and by far the biggest…. The squealing air unit that has major issues with it and kept me up all night to have on. I either got no sleep due to the horrendous sound, or froze to death. The bathtub also appears clogged and fills right up while taking a shower, which is not pleasant. Staff was great, all comments are specific to the poor room and no one addressing these issues. A partial refund should have been appropriate, but I was too busy dealing with ailing family.
Overnattede 3 nætter i marts 2023
Svar fra Adessa Chester, General Manager den 20. mar. 2023
Dear Alex Carlson,Thank you for taking the time to tell us about your experience at Holiday Inn Express YANKTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

ERIC

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was clean and well maintained. Employees were helpful and courteous.
Overnattede 1 nat i marts 2023
Svar fra Adessa Chester, General Manager den 20. mar. 2023
Dear Eric,We are happy to hear you had a great stay. We hope to serve you again in the future.

8/10 Udmærket

Beverly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023

10/10 Fremragende

Heather

Overnattede 1 nat i marts 2023

10/10 Fremragende

Janet

Overnattede 2 nætter i marts 2023

10/10 Fremragende

Lawrence

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and comfortable
Overnattede 1 nat i februar 2023