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Anmeldelser af Wynnstay Arms, Wrexham by Marston's Inns

2.5 out of 5
Wynnstay Arms, Wrexham by Marston's Inns
Yorke Street, Wrexham, Wales

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 144 af i alt 397 anmeldelser" "
Bedømmelse på 8 − Udmærket. 138 af i alt 397 anmeldelser" "
Bedømmelse på 6 − Okay. 68 af i alt 397 anmeldelser" "
Bedømmelse på 4 − Dårligt. 31 af i alt 397 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 397 anmeldelser" "

7,8/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

duncan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay very close to everything.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access, with parking. Polite and helpful staff. Good value for money. Would book again. What I did not like was central Wrexham on a bank holiday Saturday, cup final day. The whole of Wrexham was drunk... but not the staff. It was a laugh.
Overnattede 1 nat i maj 2024

6/10 Okay

John

Rejste med partner
Synes godt om: Service og personale
The property looked tired and worn. Our bedroom seemed to overlook the area where the local alcoholics congregate and we were woken by loud shouting at 4am which continued for some time. The staff, however, couldn’t have been more friendly and helpful. The breakfast was excellent and the price of the stay was about one third cheaper than the nearby Premier Inn. Probably wouldn’t choose to stay there again but it was actually good value for a short stay.
Overnattede 2 nætter i maj 2024

6/10 Okay

John

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel is very outdated and needs some money spent on it. The bar furniture is sticky and worn out. The hotel room was cramped but pretty clean and the bathroom although clean and tidy is again outdated. The main problem is the noise from guests coming back in the early hours and well lubricated including their voices but not a lot you can do about it. Is it value for money - yes Breakfast is extra but great value,hot and quick couldn't fault it. I would give this hotel 5/10. Also post code takes you to the other side of town. Use the address John
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Caitlyn

Overnattede 1 nat i april 2024

8/10 Udmærket

MICHAEL

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024

10/10 Fremragende

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great visit over the weekend. Pleasant area, enjoyed great meals.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Catrin

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
When we arrived the staff were very friendly, we had already checked in online but were informed the system was new and they were just getting used to it. No problems with the check in process and we were up in our room very swiftly with great instructions from the staff. Got into our room to realise that only 2 of the 3 required beds had been assembled and made up. I went down to reception to inform them of this and they said they would send someone up whilst we were out getting something to eat. We arrived back 2 hours later to the bed still not being assembled and we had 2 kids who were ready for their beds. Another trip down to reception and they sent someone up within 5-10 minutes and she assembled the bed for us. We booked a family room, sadly this was situated at the front of the property. Not far from the entrance to the pub but also was very close to bars nearby. Unfortunately, the nearby bars were very noisy until about 3.30am which disrupted our sleep considerably. Apart from that, the room was as expected for the price. No concerns really. Not sure if there are any other family rooms in the hotel but surely these would be better in the quieter rooms at the back over the hotel.
Overnattede 1 nat i marts 2024

6/10 Okay

Kirandeep

Overnattede 1 nat i marts 2024

8/10 Udmærket

Sai

Overnattede 1 nat i februar 2024
Svar fra Ian den 18. feb. 2024
Thank you for your review

8/10 Udmærket

Janice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Needs a revamp
Overnattede 1 nat i februar 2024
Svar fra Vikki den 17. feb. 2024
Thank you for your comments.

4/10 Dårligt

Tracy

Overnattede 1 nat i februar 2024
Svar fra Wynnstay Arms den 4. feb. 2024
Thank you for your feedback.

6/10 Okay

Kelly

Rejste med familie
Synes ikke om: Værelsets komfort
Noisy street view.
I have stayed at this hotel many times now while visiting my daughter in university and always had a comfortable stay however this time my room was at the front of the building overlooking the street and the noise was unbearable it was a Saturday night and from 10pm until at leat 3am myself and child were unable to sleep at all. We also found that the bathroom in this room had yet to be cleaned from the previous guest as there were lids from razor's on the floor and a stained plaster that looked like it had come from someone's heel. We have never had issues staying here in the past and always had a pleasant stay overlooking the car park.
Overnattede 1 nat i januar 2024
Svar fra Ian den 2. feb. 2024
Thank you for your comments, we are sorry about the cleanliness, we will take this up with our housekeeping team

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ian den 23. jan. 2024
Thank you for your review

6/10 Okay

Nick

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Cheap, dated, would be ok if the wifi was sorted
A very basic , dated hotel as soon as you get past reception area . Plus points , good , free parking , very nice reception staff. Comfortable bed, decent size TV . Negative , next to no wifi anywhere other than downstairs , which is ok, but say so in the add . And certainly don’t have in room cards bragging free wifi. General condition and decor very much , crossroads motel from the 80’s . Anyone else remember seeing an ashtray built into a lift ?? Shower is a mixer tap so either going to freeze or melt your skin off when someone else in the hotel flushes …
Overnattede 2 nætter i januar 2024
Svar fra Ian den 23. jan. 2024
Thank you for your comments, Very sorry about the shower tap. As you can appreciate this is a very old building and there are a few Quirky features.

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Ian den 23. jan. 2024
Thank you for your review

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
1 night stay
Great room plenty of space comfortable beds Bath & Shower Tv and free wi-fi Complimentary tea coffee biscuits also
Overnattede 1 nat i december 2023
Svar fra Ian den 25. dec. 2023
Thank you for your comments

6/10 Okay

IRENE

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We had a good stay.Bit noisy with people coming out of pubs shouting plus church clock sounding out every hour.Had a bath but couldnt pull plug out as the chain wasnt attached to it but cleaner managed to pull it out with pliers.Would stay there again though as it is very convenient for pubs restaurants and shops.
Overnattede 2 nætter i december 2023
Svar fra Ian den 19. dec. 2023
Thank you for your comments

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Ian den 15. dec. 2023
Thank you for your review

10/10 Fremragende

Gary

FANTASTIC ALL THE TIME
Overnattede 2 nætter i december 2023
Svar fra Ian den 9. dec. 2023
Thank you for your comments

8/10 Udmærket

David

Overnattede 1 nat i december 2023
Svar fra Ian den 9. dec. 2023
Thank you for your review

10/10 Fremragende

Carl

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Was clean and tidy service was great friendly place
Overnattede 1 nat i december 2023
Svar fra Ian den 5. dec. 2023
Thank you for your comments

10/10 Fremragende

KM

Overnattede 2 nætter i november 2023
Svar fra Ian den 22. dec. 2023
Thank you for your review

10/10 Fremragende

Gary

ABSOLUTELY BRILLIANT
Overnattede 2 nætter i november 2023
Svar fra Ian den 28. nov. 2023
Thank you for your comments

6/10 Okay

Rune

Forretningsrejsende, Rejste i en gruppe
Dårlig renhold av rommet. Badet holder standar som danskebåten fra 80 tallet. Meget hyggelig og serviceinnstilt personalet
Overnattede 2 nætter i november 2023
Svar fra Ian den 28. nov. 2023
Thank you for your comments

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Facilities and food more than adequate, and quiet for a city centre location, however, it was the warm welcome which I will remember.
Overnattede 1 nat i november 2023
Svar fra Ian den 28. nov. 2023
Thank you for your comments, we look forward to seeing you again

6/10 Okay

John

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice breakfast but rooms need revamping.
Good size room and excellent breakfast but very poor shower and bathroom. Room was also very hot even at this time of the year.
Overnattede 1 nat i november 2023
Svar fra Ian den 19. nov. 2023
Thank you for your comments

10/10 Fremragende

Barrie

Overnattede 1 nat i november 2023
Svar fra Ian den 20. nov. 2023
Thank you for your review

4/10 Dårligt

Jack

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Flakey walls
Walks were flaking paint, room wasn’t clean, bathtub was disgusting, service were rude at reception and did not listen to me.
Overnattede 1 nat i november 2023
Svar fra Ian den 18. nov. 2023
Very sorry about that. We are trying to get round to every room but it is taking time

6/10 Okay

M

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Shame about the condition of the rooms
Excellent location, and the staff are very helpful. However, the rooms are badly in need of a refurb, very poor.
State of my bedroom wall.
Overnattede 1 nat i november 2023
Svar fra Ian den 17. nov. 2023
We are sorry about this.

10/10 Fremragende

Dai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023
Svar fra Ian den 17. nov. 2023
Thank you for your review

10/10 Fremragende

Kenneth Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Ian den 10. nov. 2023
Thank you for your review, we look forward to seeing you again

8/10 Udmærket

Stephanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its handy for town and in a good location
Overnattede 1 nat i november 2023
Svar fra Ian den 7. nov. 2023
Thank you for your comments

2/10 Forfærdeligt

George

Arrived and it was locked and couldn’t get into the hotel.
Overnattede 1 nat i november 2023
Svar fra Ian den 4. nov. 2023
I am very sorry about that, i am confused why you couldn't get into the hotel as reception is manned 24 hours, if it was to check in then check in starts at 2pm, as check out is not till 11am.

6/10 Okay

Nathan

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rundown and noisy. They could make some easy fixes, like replacing the shower curtain and light bulbs -- the main light in the room flickered on and off. Staff was very nice, and the location is good, but the quality of the rooms seem neglected.
Overnattede 1 nat i oktober 2023
Svar fra Ian den 27. okt. 2023
Sorry about this

6/10 Okay

delphine

Overnattede 1 nat i oktober 2023
Svar fra Ian den 27. okt. 2023
Thank you for your comments

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff were excellent and friendly, massive room, good food and great location
Overnattede 2 nætter i oktober 2023
Svar fra Ian den 27. okt. 2023
Thank you for your comments

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Ian den 13. okt. 2023
Thank you for your review

6/10 Okay

nigel

Overnattede 2 nætter i september 2023
Svar fra Ian den 20. okt. 2023
Thank you for your review

8/10 Udmærket

Barry

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Good value for money, could do with updating and the cleaning could be better. Overall if you want a cheap stay over this would be good.
Overnattede 1 nat i september 2023
Svar fra Ian den 29. sep. 2023
Thank you for your comments

10/10 Fremragende

Cesar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful all around
Stopped n stayed the night/day. very nice hotel-staff was wonderful, room was what we expected size wise lol, comfy and clean, townspeople are wonderful , The Fat Boar next door is a great stop to grab a pint
Overnattede 1 nat i september 2023
Svar fra Ian den 23. sep. 2023
Thank you for your comments

8/10 Udmærket

David

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very comfortable in a good location
Overnattede 1 nat i september 2023
Svar fra Ian den 23. sep. 2023
Thank you for your comments

6/10 Okay

Ursula

Rejste med familie
Synes ikke om: Faciliteter
The town center is depressed and lacks any vibrancy. The hotel must once have been attractive, but now it’s a hangout for TV sports watchers, pool players and (friendly) rowdy locals. Room was okay, rather run down, but the bed was comfortable. Helpful staff.l
Overnattede 1 nat i september 2023
Svar fra Ian den 16. sep. 2023
Thank you for your comments

8/10 Udmærket

Lorna

Synes godt om: Service og personale, faciliteter
It wasn’t the most modern property but it has lots to offer in terms of convenience & access to shops & eateries. The beds were so comfy & the fan a very welcome addition in the heat. Staff were courteous, polite & informative.
Overnattede 2 nætter i september 2023
Svar fra Ian den 10. sep. 2023
Thank you for your comments

8/10 Udmærket

Eddie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very conveniently sited in the heart of Wrexham, which made my days out by bus/train easy and convenient. The room itself was clean and tidy, and surprisingly quiet for a town centre location. I had the hotel breakfast on one of my mornings there, and this was of good quality and reasonably priced. Dissapointingly for a Marstons Brewery owned hotel, none of their real ales appeared to be available at the hotel bar.
Overnattede 2 nætter i august 2023
Svar fra Ian den 4. sep. 2023
Thank you for your comments

10/10 Fremragende

Martin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Welcoming and helpful staff.
Overnattede 1 nat i september 2023
Svar fra Ian den 4. sep. 2023
Thank you for your comments

10/10 Fremragende

Janaya

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great accommodation. Food on site. Staff were friendly, warm and kind. Great location.
Overnattede 2 nætter i august 2023
Svar fra Ian den 2. sep. 2023
thank you for your review

6/10 Okay

Tracey

Overnattede 2 nætter i august 2023
Svar fra Ian den 31. aug. 2023
Thank you for your review

10/10 Fremragende

Glyn

Synes godt om: Rengøring, service og personale, værelsets komfort
Nice and friendly and excellent service
Overnattede 2 nætter i august 2023
Svar fra Ian den 30. aug. 2023
thank you for your comments

8/10 Udmærket

Lee

Overnattede 1 nat i august 2023
Svar fra Ian den 19. sep. 2023
Thank you for your review