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Anmeldelser af Cumberland Falls State Resort Park

3.5 out of 5
Cumberland Falls State Resort Park
7351 Hwy. 90, Williamsburg, KY

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 495 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 297 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 146 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 44 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 1000 anmeldelser" "

8,4/10

Rengøring

9,0/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Brian

Rejste med partner
Synes godt om: Rengøring
Needs to be updated and increase amenities
Overnattede 3 nætter i maj 2024

8/10 Udmærket

anna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rapport qualité prix un peu faible
Overnattede 1 nat i maj 2024
Svar fra Carly B den 25. maj 2024
Thank you for your feedback, Anna.

10/10 Fremragende

Vicki

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was considerate. We really enjoyed our stay and will probably come back for another getaway from the hustle and bustle.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Donna

Rejste med partner
Synes godt om: Rengøring, service og personale
We enjoyed the location and the trails. Although a distance to shopping, we enjoyed the quiet and relaxed atmosphere.
Overnattede 2 nætter i maj 2024
Svar fra Carly B den 25. maj 2024
Thank you for your feedback, Donna.

8/10 Udmærket

Kimberly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lodge offered convenient access to Cumberland Falls and adjacent trails. I interacted with front desk, restaurant and housekeeping staff. They were all very friendly and accommodating. The facility is in need of updates. The bathtub was stained and the shower diverted broken. The breakfast buffet was edible but not desirable.
Overnattede 1 nat i maj 2024
Svar fra Carly B den 25. maj 2024
Thank you for your feedback, Kimberly.

10/10 Fremragende

John, Frankfort

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rustic property that has been well maintained, time to upgrade the dining room. Friendly staff.
Overnattede 2 nætter i maj 2024
Svar fra Carly B den 24. maj 2024
Thank you for your feedback, John.

8/10 Udmærket

Pamela

Rejste med familie
Synes godt om: Rengøring, service og personale
Needs to be updated. But I loved where it was located
Overnattede 1 nat i marts 2024
Svar fra Carly B den 24. maj 2024
Thank you for your feedback, Pamela.

8/10 Udmærket

Phillip

Rejste med familie
Synes godt om: Rengøring, service og personale
Every staff member was very friendly and helpful. The river view from the restaurant and patio is excellent. The hamburger and salad bar at the restaurant was very good and a great value. The room itself was extremely dated, but it was fine for one night.
Overnattede 1 nat i maj 2024
Svar fra Carly B den 16. maj 2024
Thank you for your feedback, Phillip.

10/10 Fremragende

Ronald

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
While the rooms are a bit dated and worn, the room was clean and comfortable and the location can't be beat if visiting the falls.
Overnattede 2 nætter i maj 2024
Svar fra Carly B den 10. maj 2024
Thank you for your feedback, Ronald.

8/10 Udmærket

donald

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Happy
Overnattede 2 nætter i maj 2024
Svar fra Carly B den 10. maj 2024
Thank you for your feedback, Donald.

2/10 Forfærdeligt

Deanna

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No elevator and booked on the 3rd floor. Upgraded to a riverview room and had window insulation hanging down in the view. Room was clean but smelled of bleach. Bathroom horrible. Old tub, poor water pressure. Only one nightstand and about 20” TV. Thought we were booking a hotel with restaurant but only had continental breakfast with fake eggs. Paid $150 for this disaster. NEED TO UPDATE YOUR RATING AND LIST REVIEWS OF THIS HOTEL
Overnattede 2 nætter i maj 2024
Svar fra Brenda1 den 7. maj 2024
I'm so sorry to hear this. We are thankful for your stay and Thank you for letting us know about these issues. A work order has been put in for the window view and tub. our water comes from McCreary County and they were having water issues that have been addressed.

8/10 Udmærket

Kurt

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lodge has a nice historic vibe in the exterior and lobby. We had a nice room suite, with two full bathrooms, great when traveling with 2 adults and 3 kids. Kinda bland in the decor, bed was just ok, not evey comfortable. Had to request sheets for the pullout. Pillows were scarce. Staff was friendly and helpful. The park has so many hiking trails and the falls are beautiful. A few areas of concern: With hot water on full and no cold, shower was just hot enough, so whatever. No elevator, which is ok for us, but lugging our luggage up the narrow stairs was less than ideal. Continental breakfast was really bad. Eggs and sausage were cold. Juice was not good. Milk was spoiled. Skip it, but definitely check out the view from the restaurant!
Overnattede 1 nat i maj 2024
Svar fra Carly B den 3. maj 2024
Thank you for your feedback, Kurt.

8/10 Udmærket

JOANI, Butler

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cumberland Falls state resort Park is beautiful, quiet, relative birds and squirrels although we didn’t get to see a bear. Our room was spacious. The bathroom was huge. Our room was clean. The resort overall is a little dated, but it’s clean and comfortable. The restaurant on site is inexpensive With good enough food. Beautiful view of the Cumberland River from the wound porch about a half mile hike to Cumberland Falls if you don’t want to drive. Highly recommend.
Overnattede 2 nætter i april 2024
Svar fra Carly B den 4. maj 2024
Thank you for your feedback, Joani.

10/10 Fremragende

Peg

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
THis property is located in a state park and is beautiful and very quaint
Overnattede 1 nat i maj 2024
Svar fra Carly B den 3. maj 2024
Thank you for your feedback, Peg.

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Frühstücksauswahl könnte besser sein
Overnattede 1 nat i april 2024
Svar fra Carly B den 3. maj 2024
Thank you for your feedback, Peter.

6/10 Okay

Greg

Synes godt om: Service og personale
The front desk staff was very good. Our Woodland cabin was pretty clean except for hair left on the floor in the bathroom area. All the linens were clean and bed was comfortable. The steps down to the cabin weren’t fun with big suitcases, but we managed. You have to get ice at the main hotel.
Overnattede 2 nætter i april 2024
Svar fra Brenda1 den 30. apr. 2024
Hi Greg thank you for your stay with us and your review.

10/10 Fremragende

Ronald

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Excellent traditional style state park lodge. Nice amenities, dining, and scenery. Peaceful, relaxing surroundings; walking and hiking. Stairs and walking to scenic features could be challenging for some.
Overnattede 1 nat i april 2024
Svar fra Carly B den 26. apr. 2024
Thank you for your feedback, Ronald.

6/10 Okay

Martin

Overnattede 4 nætter i april 2024
Svar fra Brenda1 den 14. maj 2024
thank you for your review

8/10 Udmærket

Mary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the hiking trails to the waterfalls
Overnattede 1 nat i april 2024
Svar fra Carly B den 24. apr. 2024
Thank you for your feedback, Mary.

4/10 Dårligt

M

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Carly B den 17. apr. 2024
Thank you for your feedback, M. We sincerely apologize for your experience. Please let us know if there is anything we can do to improve your experience.

10/10 Fremragende

Sherrie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful park. Facilities show their age.
Overnattede 1 nat i april 2024
Svar fra Carly B den 11. apr. 2024
Thank you for your feedback, Sherrie.

10/10 Fremragende

Brian, Mercer Island

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Carly B den 11. apr. 2024
Thank you for your feedback, Brian.

4/10 Dårligt

Lindsay

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
The shower water was so hot I have burns . I want a refund
Overnattede 2 nætter i april 2024
Svar fra Brenda den 9. apr. 2024
hi Lindsay I'm sorry to hear that you got burned. did you report this issue to the front desk clerk so we could have maintanence check it out? What room was it that you stayed in ?

10/10 Fremragende

Jeffrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved the room...upgraded n was very happy with it. The breakfast was very good n a large variety.
Overnattede 2 nætter i april 2024
Svar fra Carly B den 7. apr. 2024
Thank you for your feedback, Jeffrey.

4/10 Dårligt

Sandra

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Carly B den 4. apr. 2024
Thank you for your feedback, Sandra. We sincere apologize for your experience. Please let us know if you have any additional questions or concerns, or what we can do to improve your experience.

6/10 Okay

Ronald

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unfortunately our room was next to checkin area and also an exit door. Was pretty much noisy entire time in room. Was pretty cramped as well. Luck of the draw I guess. View was beautiful outside and lookout areas, lots of trails, and close to falls. Supper buffet and breakfast was great. Would probably do a cabin next time.
Overnattede 1 nat i marts 2024
Svar fra Carly B den 3. apr. 2024
Thank you for your feedback, Ronald. We apologize for your experience and will be addressing these issues.

10/10 Fremragende

Betsy

Rejste med partner
Synes godt om: Service og personale
We loved the area but the room was a disappointment. The reviews of the king room were very good but our room Looked out over the ventilation system. This beautiful area and we looked out the window at all the external ventilation. Not acceptable.
Overnattede 2 nætter i marts 2024
Svar fra Brenda den 22. apr. 2024
Thank you for your stay and review.

6/10 Okay

Lisa

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hallways and stairwell very dirty. Vent cover fell off in middle of the night. Room was not very clean either. Night staff not so nice and not very knowledgeable.
Overnattede 1 nat i marts 2024
Svar fra Carly B den 30. mar. 2024
Thank you for your feedback, Lisa. We sincerely apologize for the experience you had with your stay. We will address these issues.

10/10 Fremragende

Julie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Employees were friendly and the area is absolutely beautiful. Very relaxing and comfortable stay. Complimentary breakfast at the lodge was very good and also had a beautiful view.
Overnattede 1 nat i marts 2024
Svar fra Carly B den 30. mar. 2024
Thank you for your feedback, Julie.

10/10 Fremragende

aaron

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Outdated but you can not beat the location and the views are amazing
Overnattede 1 nat i marts 2024
Svar fra Carly B den 29. mar. 2024
Thank you for your feedback, Aaron.

8/10 Udmærket

Xin

Overnattede 1 nat i marts 2024
Svar fra Carly B den 24. apr. 2024
Thank you for your feedback, Xin.

8/10 Udmærket

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The great part - The lodge has a great rustic charm, beautiful setting and very quiet. The entire staff was always very pleasant and willing share information and to help with any problems. The room was clean, the beds comfortable and big fluffy towels in the bathroom. Our stay also included a, very good, breakfast bar in the dining room. The downside - Only a small percentage of rooms are ADA accessible. The staff was willing to change rooms, but no ADA ones were available. The showers are two handles, no anti scald. If we can get the ADA room, we will go again.
Overnattede 2 nætter i marts 2024
Svar fra Carly B den 29. mar. 2024
Thank you for your feedback, David.

10/10 Fremragende

Pamela

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the property!!
Overnattede 1 nat i marts 2024
Svar fra Carly B den 27. mar. 2024
Thank you for your feedback, Pamela.

8/10 Udmærket

Melissa

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was clean and the lodge was very relaxing. Sat by the fireplace and relaxed after a day of hiking. Only downfall was the room needed coffee items and would have been nice to have lotion and hand soap. But over all very unique and cozy lodgr.
Overnattede 1 nat i marts 2024
Svar fra Carly B den 27. mar. 2024
Thank you for your feedback, Melissa.

2/10 Forfærdeligt

Jamie

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Carly B den 27. mar. 2024
Thank you for your feedback, Jamie. We sincerely apologize for your experience.

4/10 Dårligt

Linda

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was dirty and creepy
Overnattede 1 nat i marts 2024
Svar fra Carly B den 24. mar. 2024
Thank you for your feedback, Linda. We apologize for the issues you encountered with your stay. I will forward along this information to our management staff.

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Carly B den 23. mar. 2024
Thank you for your feedback, Rebecca.

8/10 Udmærket

Becky

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was beautiful. We stayed in the hotel which was good. Didn’t get tosee a cabin.
Overnattede 3 nætter i marts 2024
Svar fra Carly B den 21. mar. 2024
Thank you for your feedback, Becky.

4/10 Dårligt

CHRISTINA

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
No service on my cell, asked about wifi and check said yeah there’s WiFi but didn’t supply the code. When we did finally get a code it didn’t work. We moved rooms and then the TV don’t work. Food was good and area was beautiful. my first room had a card saying it was last cleaned on Dec. 10, 2023.
Overnattede 1 nat i marts 2024
Svar fra Carly B den 14. mar. 2024
Thank you for your feedback, Christina. We sincerely apologize for your experience. These issues will be addressed with our management team.

8/10 Udmærket

Cotey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was raining so alot of the trails were underwater and someone didnt clean up after thier dog and he had a very adequate sized lunch. The room was clean but had seen a good long life. Hopefully one day they have extra funding and can update the cabins.
Overnattede 2 nætter i marts 2024
Svar fra Brenda den 11. mar. 2024
hi Cotey thanks for choosing to stay with us and I'm sorry for your expeirence

8/10 Udmærket

Garry

Overnattede 1 nat i marts 2024
Svar fra Carly B den 27. mar. 2024
Thank you for your feedback, Garry.

4/10 Dårligt

Lew

Rejste i en gruppe, Rejste med kæledyr
Synes ikke om: Service og personale
Our room was dirty, though the bedding and towels were very clean. Someone's trail mix was leftover on the floor. You can hear people walking on the floor above you. Our view was of the patio, which is a very lovely patio, but we had to close the drapes so no one could see into our room, which they could easily do. They have a wheelchair ramp and parking, but there are a lot of stairs to get to the dining room, and stairs just about everywhere else besides getting into the lobby.
Overnattede 1 nat i februar 2024
Svar fra Carly B den 2. mar. 2024
Thank you for your feedback, Lew. We sincerely apologize for your experience and will be looking into these issues.

10/10 Fremragende

Darla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked the property very much! It was in an absolutely perfect mountainside location and our room had an awesome view of the Cumberland River!! It was a drive up the mountain to get here but very well worth it!
Overnattede 1 nat i februar 2024
Svar fra Brenda den 28. feb. 2024
Hi Darla we are happy you enjoyed your stay at our park and come back anytime

6/10 Okay

Darren

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I was extremely disappointed in the room. First, I thought we booked the lodge and ended up with a cabin. It was dirty, the WiFi wasn’t working and apparently the cabins and connected. The person in the adjoining cabin sounded like they were in the room with us. We heard him coughing and snoring all night for two nights. It could have been a really nice experience had the room been clean, the WiFi worked and there was some level of sound proofing between the two cabins.
Overnattede 2 nætter i februar 2024
Svar fra Brenda den 26. feb. 2024
Hi Darren we are so sorry for your disappointment's. We have been having issues durning these winter months with WIFI, cable and housekeeping being short handed.

10/10 Fremragende

Judith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Although the rooms in the Lodge are dated, they are clean and comfortable. The surrounding grounds are amazing. Staff were very welcoming and food in restaurant was just what this sputhern girl needed after a. long drive
Overnattede 1 nat i februar 2024
Svar fra Brenda den 26. feb. 2024
Hi Judith thank you for your review. We are so happy you enjoyed your stay

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing views of the Cumberlands River
Overnattede 1 nat i februar 2024
Svar fra Carly B den 25. feb. 2024
Thank you for your feedback, James.

10/10 Fremragende

Rob

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Safe, quiet and relaxing
Overnattede 2 nætter i februar 2024
Svar fra Carly B den 22. feb. 2024
Thank you for your feedback, Rob.

10/10 Fremragende

Andrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience
When we arrived check in was easy. We got our keys and arrived in the room which smelled like it had just been cleaned. I was leary of the food because I had read so many bad reviews but we thought everything we had was excellent. Our dog came with us and they made him feel welcome as well and let us know what trails he could go on with us. The only negative thing I would have to say is that the water at the actual falls looks really dirty but I assume it’s because it’s high and the time of year. We want to go back and see the area in the fall and definitely experience a moonbow.
Overnattede 3 nætter i februar 2024
Svar fra Brenda den 20. feb. 2024
Hi Andrea we are happy you had a wonderful experience visiting our park and everything went well. yes when it rains the water does get dirty from the sandstone that gets stirred up

10/10 Fremragende

Scott

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great views and great value.
Overnattede 1 nat i februar 2024
Svar fra Brenda den 20. feb. 2024
thank you scott for your reviewhave a blessed day

10/10 Fremragende

Larry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Outdoor scenery and natural setting.
Overnattede 1 nat i februar 2024
Svar fra Carly B den 15. feb. 2024
Thank you for the feedback, Larry.