This property was well laid out for our large family, comfortable and spacious. Large dining room table was the perfect place to gather for extended meals and games of cards. Comfortable couches and beds.I had a couple of questions and had to call the owner while in Whistler who was very pleasant and responsive.
Our one major beef, however, was with VRBO itself. Whilst booking this Canadian property from Vancouver, Canada, I assumed my invoice was in CAD. It was only after I booked that I read another review which indicated a renter's dismay that the currency was actually in USD. Nowhere on our booking site was USD indicated, nor on our invoice nor the rental agreement. As this was an expensive property, the extra 35% was a significant amount. We contacted VRBO to voice our dismay at this glaring oversight and were told A.) It's the owner's fault B.) it's on the site and we just couldn't see it (It was not there - we sent screen shots to VRBO) and finally we were told C.) It's our computer - we need to "clear our cookies" and somehow the currency would magically appear. After much back and forth, we were finally given a customer support email address to send our screen shots to. We immediately received a 'bounce back' titled "Aw, Shucks.... we no longer monitor this email site." The next email address we were given also resulted in an immediate 'bounce back' stating our 'file was too big, (over 30 MB) when in fact it was not, it was 2 MB.
There was absolutely no customer support and nobody at VRBO gave a sh-t. As such, my family WILL NEVER BOOK THROUGH VRBO AGAIN......