Udendørs pool

Anmeldelser af Aava Whistler Hotel

3.5 out of 5
Aava Whistler Hotel
4005 Whistler Way, Whistler, BC

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 1117 af i alt 2252 anmeldelser" "
Bedømmelse på 8 − Udmærket. 750 af i alt 2252 anmeldelser" "
Bedømmelse på 6 − Okay. 243 af i alt 2252 anmeldelser" "
Bedømmelse på 4 − Dårligt. 83 af i alt 2252 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 59 af i alt 2252 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Helle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2023
Svar fra Aava Whistler Hotel den 7. feb. 2023
We look forward to welcoming you back!

8/10 Udmærket

Jørgen

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i august 2022
Svar fra Aava Whistler Hotel den 31. aug. 2022
Thank you!

10/10 Fremragende

Tim

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located, so walkable to shops and restaurants.
Overnattede 1 nat i maj 2024
Svar fra Jack den 27. maj 2024
Thank you for your feedback! We're glad you found our location convenient and enjoyed being within walking distance to shops and restaurants. We hope to welcome you back soon!Kind regards, Jack - Front Office Manager

10/10 Fremragende

Wendy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
front staff very friendly and informed. Access to secure bike enclosure
Overnattede 2 nætter i maj 2024
Svar fra Jack den 25. maj 2024
Thank you for your kind words! We're thrilled to hear that our front staff made a positive impression and that you appreciated our secure bike enclosure. We hope to welcome you back soon!Kind regards, Jack - Front Office Manager

6/10 Okay

Catherine

It was an average hotel mist likely would not stay there again
Overnattede 1 nat i maj 2024
Svar fra Jack den 25. maj 2024
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We value your input and will work on improving our services. If you have any specific concerns, please feel free to reach out to us directly.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Jack den 25. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Noah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Jack den 25. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Tracy

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

6/10 Okay

Reshma

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It was ok
Overnattede 2 nætter i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Christine

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
We booked two rooms. One for our son and one for my husband and myself. The hotel overall felt dirty - I had a towel that appeared clean but smelled so dirty. My son had no soap. The bathroom looked like it had splash marks all over the back of the door - I can only imagine what it was. The staff was friendly. We enjoyed the gym, hot tub and sauna. We liked the ease of parking and proximity to the village.
Overnattede 2 nætter i maj 2024
Svar fra Jack den 25. maj 2024
Thank you for your feedback. We're glad you enjoyed our gym, hot tub, sauna, convenient parking, and proximity to the village. We apologize for the cleanliness issues you encountered and appreciate you bringing them to our attention. We are committed to improving our housekeeping standards and ensuring a better experience for our guests. Your kind words about our friendly staff are greatly appreciated. We hope to have the opportunity to welcome you back and provide a more comfortable stay.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Richard, greenfield

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Right in the village but quiet.
Overnattede 1 nat i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Erika, North Vancouver

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Convenient location to the village
Overnattede 2 nætter i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Ryan

Rejste med partner
Synes godt om: Rengøring, service og personale
Love comming here and its our go to property. Ypu would think the hotel would care about returning guests however our bedside lamps didnt work and the shower soap dispenser was broken. Clearly a lack of proper maintenance. Unless restitution is made i will reconsider my future stays here.
Overnattede 1 nat i maj 2024
Svar fra Jack den 25. maj 2024
Thank you for your continued loyalty and for making us your go-to property. We're deeply sorry to hear about the maintenance issues you experienced with the bedside lamps and shower soap dispenser. This does not reflect the high standards we strive to maintain for our valued guests.Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and are committed to resolving these issues promptly. Our team will ensure that proper maintenance is carried out to prevent such occurrences in the future.To make amends, we would like to offer you a special discount on your next stay with us. Please contact our front desk directly, and we will ensure your next visit is more comfortable and enjoyable. We hope to have the opportunity to welcome you back and regain your trust.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Manjeet

Overnattede 1 nat i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Belle

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Haley

Synes godt om: Service og personale
Overnattede 3 nætter i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Maryna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I only stay at this hotel !!! It’s excellent every time !
Overnattede 3 nætter i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

10/10 Fremragende

sonia

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was quick and convenient. The property is located just across the street from Whistler village. The parking is underground and it is $24 per night. It has a heated pool, a swimming pool and sauna which we enjoyed. I would recommend the property.
Overnattede 2 nætter i maj 2024
Svar fra Jack den 25. maj 2024
Thank you for your feedback. We're delighted to hear that you enjoyed our convenient location, just across the street from Whistler Village. It's great to know you took advantage of our heated pool, swimming pool, and sauna.We appreciate your recommendation and look forward to welcoming you back on your next visit!Kind regards, Jack - Front Office Manager

8/10 Udmærket

Thomas

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale
Nice stay
Overnattede 2 nætter i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Casey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great spot Good bang for the buck
Overnattede 1 nat i maj 2024
Svar fra Jack den 19. maj 2024
Thank you for your feedback! We're delighted to hear that you found our location convenient and our pricing reasonable. We look forward to welcoming you back for another great stay!Kind regards, Jack - Front Office Manager

4/10 Dårligt

Allison

Rejste med partner
The hotel would have been ok, except the soundproofing is non-existent. You can hear every word of the conversations in neighbouring rooms; we had noisy neighbours who despite their TV being on very loud we could still hear having sex, and there was constant noise from the corridors. If you have any expectations of sleep, don’t stay here.
Overnattede 1 nat i maj 2024
Svar fra Jack den 19. maj 2024
Thank you for your feedback. We sincerely apologize for the disturbance caused by the lack of soundproofing in your room. We understand how important a good night's sleep is and regret that this impacted your stay. Your comments will be shared with our management team to address the soundproofing issues and improve the overall guest experience. We appreciate your understanding and hope you will consider giving us another chance in the future.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Erika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Jack den 24. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

6/10 Okay

Eli

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Jack den 19. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Maurizio, Bologna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottimo hotel posizione comoda vicino a tutto. Una piacevole sorpresa.
Overnattede 1 nat i maj 2024
Svar fra Jack den 17. maj 2024
Grazie per il tuo meraviglioso feedback! Siamo entusiasti di sapere che hai trovato il nostro hotel in una posizione comoda e che ti è piaciuto il tuo soggiorno. È sempre un piacere superare le aspettative dei nostri ospiti. Non vediamo l'ora di darvi il benvenuto presto!Kind regards, Jack - Front Office Manager

10/10 Fremragende

Jennifer

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely boutique hotel. Would highly recommend.
Overnattede 1 nat i maj 2024
Svar fra Jack den 17. maj 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and would recommend our boutique hotel. We look forward to welcoming you back on your next visit.Kind regards, Jack - Front Office Manager

10/10 Fremragende

loveneet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had amazing experience
Overnattede 1 nat i maj 2024
Svar fra Jack den 17. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Camryn

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Jack den 17. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

10/10 Fremragende

ALONSO JOSE, burnaby

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
All good,
Overnattede 1 nat i maj 2024
Svar fra Jack den 17. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Sheri

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the village, clean and comfy!
Overnattede 3 nætter i april 2024
Svar fra Jack den 17. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Tyler

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient location to whistler village. My fiancée and I loved the chalet feel of the hotel and found everything to be great for the price we paid!
Overnattede 3 nætter i maj 2024
Svar fra Jack den 14. maj 2024
Thank you for your kind words! We're delighted to hear that you enjoyed the chalet ambiance of our hotel and found the location convenient. Your satisfaction is important to us, and we're glad that we could meet your expectations. We hope to welcome you back for another enjoyable stay in the future!Kind regards, Jack - Front Office Manager

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very very nice place to stay!
Overnattede 1 nat i maj 2024
Svar fra Jack den 14. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

2/10 Forfærdeligt

jennifer

Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Jack den 14. maj 2024
We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, and we'd like to understand more about your concerns so that we can address them. If you're willing to share more details about your stay, please reach out to us directly. We strive to provide excellent service to all our guests, and we appreciate the opportunity to improve.Kind regards, Jack - Front Office Manager

10/10 Fremragende

farzaneh

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great
Overnattede 1 nat i maj 2024
Svar fra Jack den 14. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Mark

Overnattede 2 nætter i april 2024
Svar fra Jack den 14. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was great beautiful area to walk around
Overnattede 1 nat i maj 2024
Svar fra Jack den 12. maj 2024
We appreciate your kind words about our staff and surroundings! It's wonderful to hear that you enjoyed your time here. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind regards, Jack - Front Office Manager

10/10 Fremragende

Freedman

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great hotel where you can enjoy the hot tub and swimming pool.
Overnattede 1 nat i maj 2024
Svar fra Jack den 12. maj 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed our hotel's amenities, including the hot tub and swimming pool. We hope to welcome you back again soon for another great stay!Kind regards, Jack - Front Office Manager

8/10 Udmærket

Theunis

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Walkable to Village with easy access to lots of shopping and dining options.
Overnattede 3 nætter i maj 2024
Svar fra Jack den 12. maj 2024
We're thrilled that our hotel's location provided you with easy access to the Village, allowing you to explore numerous shopping and dining options. Thank you for sharing your experience!Kind regards, Jack - Front Office Manager

8/10 Udmærket

Julie, Brisbane

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Raj who checked us in was great There was a cleanliness issue in bathroom but it was sorted Great value
Overnattede 2 nætter i maj 2024
Svar fra Jack den 12. maj 2024
We're delighted to hear that Raj provided you with excellent service during check-in. However, we apologize for any cleanliness issues you encountered in the bathroom. We're glad to hear that it was sorted out promptly. Providing a clean and comfortable environment is our priority, and we appreciate your understanding. Thank you for choosing to stay with us and for recognizing the value we offer. We hope to have the opportunity to welcome you back in the future for an even better experience.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Chantel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a great price and very close to the village!
Overnattede 1 nat i maj 2024
Svar fra Jack den 12. maj 2024
We're thrilled to hear that you found our hotel to be a great value and conveniently close to the village. Providing a comfortable and affordable stay is always our goal, and we're glad to know we succeeded during your visit. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind regards, Jack - Front Office Manager

10/10 Fremragende

Ravishan Kithsiri

Synes godt om: Overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i maj 2024
Svar fra Jack den 11. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

8/10 Udmærket

Luana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice hotel in the heart of Whistler Village
Overnattede 2 nætter i maj 2024
Svar fra Jack den 12. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

10/10 Fremragende

derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Jack den 11. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

6/10 Okay

Jagz

Rejste med familie og småbørn
Synes godt om: Rengøring
Overall Average value for money
Overnattede 1 nat i maj 2024
Svar fra Jack den 12. maj 2024
Thank you for sharing your feedback with us. We strive to provide excellent value for our guests, and we regret to hear that your experience was only average in this regard. If there are specific areas where you feel we could improve to offer better value for your money, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Tyler

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Jack den 11. maj 2024
Thank you for your review, we hope to welcome you back soon.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Pancha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La tranquillité des lieux, l’emplacement, la propreté de la chambre, tout étais confira mes attentes!
Overnattede 1 nat i maj 2024
Svar fra Jack den 11. maj 2024
We're delighted to hear that your stay at our hotel exceeded your expectations! Thank you for highlighting the tranquility of our location, the convenience of our setting, and the cleanliness of your room. Providing a comfortable and peaceful experience for our guests is always our top priority. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind regards, Jack - Front Office Manager

6/10 Okay

Pardeep

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking was very tight…overall experience was good
Overnattede 1 nat i maj 2024
Svar fra Jack den 12. maj 2024
We appreciate your feedback regarding the parking situation. We're glad to hear that despite this challenge, you had a good overall experience during your stay. If there's anything specific you feel we could improve upon, please feel free to let us know. Your feedback helps us enhance the experience for all our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Kind regards, Jack - Front Office Manager

10/10 Fremragende

Janis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to the Convention Center, and the village. Far enough away to be quiet
Overnattede 2 nætter i april 2024
Svar fra Jack den 12. maj 2024
We're delighted to hear that you found our hotel's location convenient, being close to both the Convention Center and the village. We strive to provide a peaceful environment for our guests, and we're glad to know that you found it quiet and relaxing during your stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Kind regards, Jack - Front Office Manager

10/10 Fremragende

Graham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view from our room of the mountains was excellent and we walked all over Whistler easily. We also loved the heated pool and the hot tub.
Overnattede 3 nætter i april 2024