Siddeområde i lobbyen

Anmeldelser af The Madison Hotel

4.5 out of 5
The Madison Hotel
1177 15th Street NW, Washington, DC

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 626 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 239 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 70 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 1003 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Brian

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring, service og personale
Overnattede 2 nætter i september 2023
Svar fra Hotel Management den 9. okt. 2023
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

6/10 Okay

Christian

Overnattede 2 nætter i oktober 2022
Svar fra Hotel Management den 11. okt. 2022
Thank you for taking the time to rate our property, Christian. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 Fremragende

Josephine

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Friendly check in and door service-very welcoming.
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Tania

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the hotel itself and the staff, who were nice and helpful.
Overnattede 2 nætter i maj 2024
Svar fra Property Management den 6. maj 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

10/10 Fremragende

Bao-Ngoc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staffs were very friendly and provided accommodation accordingly to our needs
Overnattede 4 nætter i april 2024
Svar fra Hotel Management den 5. maj 2024
e greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Fremragende

Brianna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Property Management den 6. maj 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Udmærket

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
ok
Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 28. apr. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 Fremragende

antonio

Overnattede 3 nætter i april 2024

10/10 Fremragende

Glentiece

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Front desk clerk by the name Olivia helped me during my stay ! It was amazing first time in dc & I will be back
Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 22. apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Fremragende

CINDY

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We thoroughly enjoyed our stay at The Madison,Juan, the concierge was on top of our every need. The food and service in the hotel restaurant were very good. Our room was clean and the hotel itself in excellent shape.
Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 21. apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Hotel Management den 21. apr. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 Fremragende

Fredelynn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very accommodating, location was perfect.
Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 15. apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Fremragende

David

Overnattede 1 nat i april 2024
Svar fra Hotel Management den 5. maj 2024
e greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 Udmærket

Denise

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff members very polite and professional. Did not like pounding noise of ongoing construction. Wanted a room with bathtub but none was available
Overnattede 3 nætter i april 2024
Svar fra Property Management den 11. apr. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 Udmærket

Gul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and really friendly and helpful staff. Can be quite noisy, doesn’t seem hugely sound proofed doors/walls or windows but we were very comfortable.
Overnattede 6 nætter i april 2024
Svar fra Property Management den 11. apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Fremragende

Lyndsey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful Hotel with Fantastic Staff! We had a great trip and would definitely stay here again!
Overnattede 3 nætter i april 2024
Svar fra Property Management den 11. apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

2/10 Forfærdeligt

Aurora

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 5. apr. 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 Fremragende

ShaQuayla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Didn’t really like the dining in the restaurant. Maybe if there was more than one server and it would’ve been nice. Food was AMAZING though. Everything else was great !
Overnattede 3 nætter i marts 2024
Svar fra Property Management den 3. apr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

2/10 Forfærdeligt

Shilesha

Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 30. mar. 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 Udmærket

Giovanni, Montreal

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 3 nætter i marts 2024
Svar fra Hotel Management den 30. mar. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Fremragende

Khary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Hotel Management den 30. mar. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 Udmærket

Thom, Johns Island

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is obviously a nice place with a great location, but the staff was what made it shine, from the wait staff to the front desk to the cleaning people. Everybody had a great attitude, and was very helpful. Thank you!
Overnattede 4 nætter i marts 2024
Svar fra Hotel Management den 30. mar. 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Fremragende

Tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 30. mar. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

4/10 Dårligt

Michael

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The Madison Hotel which is owned and operated by Marriot advertised and charge us extra for the room as "City View". We checked in into a room at the 10th floor but the room didn't have any view except a tall building on the other side of the street (about 50' away) with a brick exterior. The next morning we woke up before 6am because of a bang bang noise from the above floor. It turned out they have a construction going on without a) disclosing it in any form or shape (online or at the check-in time), b) closing the hotel because of the construction. When we complained about the City View, the manager said: "This is what we call "City View" because you see the next building on the other side of the street. If that's the case, every hotel room is a "City View" room unless the room is in the basement. And regarding the construction noise, they said sorry and said they can downgrade us to level 6 without compensating us for the downgrade. We decided to go to level 6 to avoid all-day long construction noise.
Overnattede 3 nætter i marts 2024
Svar fra Property Management den 11. mar. 2024
Thank you for taking the time to share your feedback Michael. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

4/10 Dårligt

Gihan

Overnattede 4 nætter i marts 2024
Svar fra Property Management den 3. apr. 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 Fremragende

Elaine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 4 nætter i marts 2024
Svar fra Property Management den 11. mar. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Fremragende

James

Rejste i en gruppe
Synes godt om: Faciliteter
Great hotel
Overnattede 1 nat i marts 2024
Svar fra Property Management den 11. mar. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Fremragende

Malik

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great 💯
Overnattede 1 nat i marts 2024
Svar fra Property Management den 11. mar. 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 Udmærket

Dave

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Property Management den 11. mar. 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Fremragende

Katherine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were so helpful and friendly! Great stay!
Overnattede 1 nat i marts 2024
Svar fra Property Management den 11. mar. 2024
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our kind service. It would be an honor to welcome you back again in the future!

8/10 Udmærket

Shay

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was well kept. Staff were pleasant. We stayed in a Junior Suite with “city view”. This is my only complaint, there was no city view. We faced another building and the vent units. When I called about it, I was told this view was considered to be the “city view”. It wasn’t a deal breaker since we had no intentions of being in the room much. The room was nice and the shower/tub was spacious with good water pressure. They do offer dining. Food was ok. There is no mini fridge nor microwave in the room. Location was within a mile walk to most restaurants downtown, however a good distance from most monuments. But still walkable if you’re active, we walked it. Overall, we enjoyed our stay and would most definitely stay again.
Overnattede 5 nætter i februar 2024
Svar fra Hotel Management den 14. feb. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Fremragende

Winny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The price was good. Safe and quiet neighborhood
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 14. feb. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Fremragende

Jaykisha

Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 14. feb. 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Fremragende

Jennifer

Overnattede 2 nætter i februar 2024
Svar fra Hotel Management den 30. mar. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Udmærket

Kamakhya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Hotel Management den 14. feb. 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Fremragende

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
At least 2 broken car windows on the street. Good also shuts down at 10 pm in the area great location parking is about $70 which is average. I would stay again just not trust my car without me or the valet.
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 5. feb. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! It would be an honor to welcome you back again in the future.

10/10 Fremragende

DEEPESH

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property. Safe. Great location
Overnattede 2 nætter i december 2023
Svar fra Hotel Management den 5. feb. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Fremragende

Jenifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved the decor and friendly staff.
Overnattede 2 nætter i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

6/10 Okay

Sean

Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 30. mar. 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 Fremragende

Edimilson

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good place to stay
Overnattede 3 nætter i december 2023
Svar fra Hotel Management den 29. jan. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely top 5 hotels I’ve ever stayed in. Staff was super friendly and helpful wish I had stayed longer
Overnattede 2 nætter i januar 2024
Svar fra Hotel Management den 29. jan. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Fremragende

Lisa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 22. jan. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

8/10 Udmærket

Mariam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 17. jan. 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Fremragende

Genesis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay. Centrally located. Staff are friendly and accommodated us early. Would recommend.
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 17. jan. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

4/10 Dårligt

Maribeth

Overnattede 2 nætter i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 Fremragende

Jeffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A+
Amazing We loved it!
Overnattede 2 nætter i januar 2024
Svar fra Hotel Management den 17. jan. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Udmærket

Chester

Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 17. jan. 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 Fremragende

Azad, Toronto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel with very friendly staff. Thanks for a great stay
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 17. jan. 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Fremragende

Ariana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the property
Overnattede 2 nætter i december 2023
Svar fra Hotel Management den 9. jan. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.