Dear Guest,Thank you for your feedback. We're glad you chose our hotel but regret the inconvenience you faced. Our policy requires full charges for booked stays, but we understand emergencies happen. We'll review our procedures to improve flexibility. Please contact us directly for further assistance.Sincerely, Hotel Manager

Dear Guest,"Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay and found our location convenient. We strive to provide a comfortable experience for all our guests and we're delighted that you felt that way. Looking forward to welcoming you back soon!"Sincerely, Hotel Manager

Dear Guest,We're glad to hear that you found value in your one-night stay with us. Thank you for sharing your positive experience, and we hope to welcome you back again in the future for another enjoyable stay.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience regarding the bath linen and furnishings. We strive to provide a comfortable experience for all our guests and will address these concerns promptly. We appreciate your proximity to DC and hope to exceed your expectations on your next visit.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback. We're glad to hear that you found our property to be decent for the price you paid. We apologize for the inconvenience caused by the gap under the front door and the issues it caused with light, cold air, and noise. Your suggestion of using a towel to block the gap is appreciated, and we will look into addressing this issue promptly to ensure a more comfortable stay for our guests in the future. We hope to welcome you back for an improved experience on your next visit.Sincerely,Hotel Manager

Dear Mohamed,Thank you for taking the time to share your feedback. We appreciate your honesty and are disappointed to hear that your experience fell short of expectations. We'll use your comments to improve our services for future guests.Sincerely,Hotel Manager

Dear Lee,Thanks for the stay and great feedback. We're glad to hear that you had a good stay overall! Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

Dear Guest,We're deeply sorry for the disruption caused by the cleaning staff entering your room early and the noise from the surroundings. This falls short of the experience we aim to provide. Your feedback is crucial, and we'll address these issues with our team to prevent recurrence. Please accept our sincerest apologies, and if there's anything else we can do to make it right, please don't hesitate to let us know.Sincerely,Hotel Manager

Dear Javier,Thank you for awarding us a perfect score! We're delighted to hear you had a wonderful experience during your stay. We hope to have the pleasure of welcoming you back for another fantastic stay soon.Sincerely,Hotel Manager

Dear Kelly,Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services for future guests.Sincerely,Hotel Manager

Dear John,Thank you for taking the time to share your feedback. We're glad you chose to stay with us. We're committed to continuously improving our guests' experiences, so your rating and comments are valuable to us. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

Dear Guest,We're truly sorry to hear about your disappointing experience.Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations during your stay. We take cleanliness and the condition of our rooms very seriously, and we will address this issue immediately to ensure it does not happen again. We apologize for any inconvenience this may have caused and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

Dear Guest,Thank you for giving us a perfect 10 out of 10 rating on Hotels.com! We're delighted to know that you had an exceptional experience during your stay. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding visit in the future.Sincerely, Hotel Manager

Dear Anthony,Thank you for your feedback. We are thrilled to hear that you had a wonderful experience with Erick's service during your stay at our hotel! We take pride in delivering exceptional service to our guests and it's fantastic to know that Erick made your stay memorable. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager