Udendørsområde

Anmeldelser af pentahotel Warrington

4 out of 5
pentahotel Warrington
Aston Avenue, Birchwood Business Park, Warrington, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 288 af i alt 709 anmeldelser" "
Bedømmelse på 8 − Udmærket. 240 af i alt 709 anmeldelser" "
Bedømmelse på 6 − Okay. 103 af i alt 709 anmeldelser" "
Bedømmelse på 4 − Dårligt. 48 af i alt 709 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 709 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2019
Svar fra Debbie den 18. feb. 2019
Hi Charlotte Thank you for taking the time to score your stay We hope to see you again soon, thank you for choosing Penta Warrington Many thanks Debbie

8/10 Udmærket

Bo, Frederiksberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel ligger afsides, men er rent og pænt
Hotellet ligger 2-3 minutters gåafstand fra Birchwod Park industrikvarter og er velegnet for erhvervsrejsende. Hvis man ønsker at besøge Liverpool og Manchester er det vanskeligt at gå til stationen, da der ikke er rigtige fortov alle steder. Selv stedet er med små, men rene værelser, idet jeg fik et af de nyrenoverede værelser. Man har et alsidigt restaurant udvalg, men det kan mærkes på priserne, at man ikke har alternativer med mindre man er i bil. Personalet var service mindet og jeg kunne bestille strygebræt, som ikke var en del af standard værelset. WI-FI er meget meget langsomt, med mindre man betaler ekstra.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant stay
Good service and a very Cousy styled lounge. Enjoyed my brief stay and would certainly come back!

8/10 Udmærket

Helen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff, bar area and room were excellent. However the bed was the worst I have ever attempted to sleep on, at one point in the night I was convinced the floor maybe softer. I achieved about 2 hours of sleep on the mattress and woke up in pain.
Svar fra Reception Team den 23. maj 2024
Dear Helen, We would like to thank you for this review about your recent experience in our hotel.We are glad you had a pleasant stay, however, we regret you did not find our bed quite to your liking, our team are always available to offer a comfortable solution.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Reception Team

10/10 Fremragende

Teiya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Debbie, General Manager den 10. maj 2024
Dear Guest, Thank you for this great review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you again. Best wishes,Debbie, General Manager

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very pleasant hotel, conveniently located for Warrington.
Overnattede 1 nat i april 2024
Svar fra Debbie, General Manager den 20. apr. 2024
Dear Stephen,Thank you for such a great review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to seeing you again soon.Best regards,Debbie, General Manager

10/10 Fremragende

cameron

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Reception Team den 15. apr. 2024
Dear Cameron, thank you for taking the time to share your experience at our hotel.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,Reception Team

10/10 Fremragende

Ron, Chilham

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel for overnight stop, super friendly staff and nice bar/restaurant.
Overnattede 1 nat i marts 2024
Svar fra Reception Team den 4. apr. 2024
Dear Ron,Thank you for letting us know that you enjoyed your stay.We are thrilled to hear that our staff left such a positive impression during your stay. It's delightful to know that the Pentalounge, with its unique blend of bar and restaurant offerings, provided you with a pleasant dining experience.Your commendation on the cleanliness of our rooms and the overall condition of the hotel is greatly appreciated. Our team works diligently to maintain high standards and ensure that every guest has a comfortable and enjoyable visit.It is also heartening to receive such positive feedback on the service provided; our 24-hour front desk is always at hand to assist our valued guests.The entire team look forward to welcoming you back for a future visit.Kind regards,Reception Team

10/10 Fremragende

Keauna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place to stay and relax out the way from busy town centre.
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 21. feb. 2024
Dear Guest,Thanks for taking the time to review your stay at our hotel.It's wonderful to hear that you found our hotel to be a relaxing retreat away from the hustle and bustle of the town center. We're thrilled that you appreciated the cleanliness of our rooms and the condition of the hotel, showcasing our commitment to providing a clean and comfortable environment for our guests. Our team is also delighted that you recognized their dedication to service, as we strive to make every guest's stay exceptional. The amenities in our rooms, including the premium rain shower head and the complimentary bottle of water, are part of our effort to ensure that your stay is both comfortable and convenient, reflecting our unique Penta style.We hope to have the pleasure of welcoming you again soon.Best regards,Reception Team

10/10 Fremragende

Lee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spot on stay
Great modern hotel, staff were all very helpful and friendly. Food was a good standard however drinks were on the pricey side. Only whinge was that the tv in our room was rubbish. Only about 10 channels on it and no smart compatibility. Other than that, fab. Would definitely use again.
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 12. feb. 2024
Dear Lee,Thank you for taking the time to share your review.We're thrilled to hear that our staff's helpfulness and friendliness stood out during your stay, and that you enjoyed the good standard of food in our Pentalounge, known for its unique atmosphere and variety of games. We regret to hear about your dissatisfaction with the TV options in your room. While our 42-inch flat-screen TVs are operated through the Quadriga Back System, we acknowledge the absence of smart compatibility and are exploring ways to enhance our in-room entertainment experience. However, we're glad that this did not significantly impact your overall experience, and you found our hotel to be fabulous.We hope to welcome you back. Best wishes,Reception Team

10/10 Fremragende

Paul

Overnattede 1 nat i februar 2024
Svar fra Debbie, General Manager den 11. feb. 2024
Dear Paul,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again.Best regards,Debbie, General Manager

6/10 Okay

Martin

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 26. jan. 2024
Dear Martin, Thank you for taking the time to review your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to have the pleasure of seeing you again in the future.Best wishes,Reception Team

10/10 Fremragende

Ahmad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The staff were incredibly friendly and willing to help. George at the front desk was Very helpful made our stay much more memorable.
Overnattede 7 nætter i december 2023
Svar fra Reception Team den 11. jan. 2024
Dear Ahmad,Thank you for this kind review.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to seeing you on your next visit.Kind regards,Reception Team

8/10 Udmærket

Paul

Overnattede 1 nat i januar 2024
Svar fra Reception Team den 11. jan. 2024
Dear Guest,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to have the occasion to welcome you back.Best wishes,Reception Team

6/10 Okay

Annie

Overnattede 4 nætter i december 2023
Svar fra Reception Team den 11. jan. 2024
Dear Annie,Thank you for taking the time to leave a review of your recent stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to welcoming you back in the future.Best regards,Reception Team

8/10 Udmærket

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice enough hotel but not really near anything! Appears to be on an industrial/business estate and is probably more catered for that.
Overnattede 2 nætter i december 2023
Svar fra Debbie, General Manager den 2. jan. 2024
Dear Daniel,Thank you for taking the time to share your feedback.It is a pleasure to know that you had a pleasant stay and we truly appreciate your feedback about our dedicated team, as this encourages us to continue upholding our high standards. We are however sorry that our location was not exactly what you were looking for, our team are always available to assist with directions and recommendations on the best way to make the most of the area.We look forward to welcoming you back again for an improved experience. Kind regards,Debbie, General Manager

4/10 Dårligt

Siu Yuet

Overnattede 1 nat i december 2023
Svar fra Debbie, General Manager den 17. dec. 2023
Dear Guest,Thank you for sharing a review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able welcome you back on a future visit. Kind regards,Debbie, General Manager

8/10 Udmærket

Peter

Overnattede 1 nat i december 2023
Svar fra Debbie, General Manager den 15. dec. 2023
Dear Peter, Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back for a future visit.Kind regards,Debbie, General Manager

10/10 Fremragende

Cam

Overnattede 2 nætter i november 2023
Svar fra Reception Team den 17. dec. 2023
Dear Cam,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon, Best regards,Reception Team

10/10 Fremragende

Vernan

Overnattede 1 nat i november 2023
Svar fra Reception Team den 17. dec. 2023
Dear Verna,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of seeing you again in the future. Kind regards,Reception Team

8/10 Udmærket

Justin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a pleasant stay and the beds were comfortable- a good nights sleep
Overnattede 1 nat i november 2023
Svar fra Reception Team den 26. nov. 2023
Dear Justin,Thank you for this positive review.We're delighted to know that our beds provided you with a comfortable night's sleep, as we always strive to prioritize comfort for our guests. It's great to hear that you found the room cleanliness to be impeccable; our housekeeping team works diligently to maintain our high standards. We also appreciate your positive feedback on our service and room amenities, which are designed to offer a seamless and enjoyable stay.We hope to welcome you back soon for another pleasant experience.We look forward to seeing you again in the future.Best wishes,Reception Team

10/10 Fremragende

Andrew

Overnattede 2 nætter i november 2023
Svar fra Debbie, General Manager den 15. dec. 2023
Dear Andrew,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,Debbie, General Manager

8/10 Udmærket

Graham

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Debbie, General Manager den 19. dec. 2023
Dear Graham,Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you on your next visit.Kind regards,Debbie, General Manager

8/10 Udmærket

Matthew

Overnattede 1 nat i november 2023
Svar fra George den 14. dec. 2023
Dear Matthew,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you for another pleasant stay. Best wishes,George

8/10 Udmærket

SEVERINE

Overnattede 2 nætter i november 2023
Svar fra George den 24. nov. 2023
Dear Severine,Thank you for this kind feedback concerning your visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,George

4/10 Dårligt

Dan

Overnattede 1 nat i november 2023
Svar fra Reception Team den 20. nov. 2023
Dear Dan,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Reception Team

6/10 Okay

craig

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 1 nat i november 2023
Svar fra Reception Team den 20. nov. 2023
Dear Craig,Thank you for taking the time to review your stay with us.We are sorry that you were not completely satisfied with your room, we have noted your feedback and will actively address it. We do request that any issues or concerns that you may have, be brought to the attention of our reception team during your visit so that they may be promptly addressed, we are disappointed that we did not have this opportunity.We look forward to welcoming you back.Kind regards,Reception Team

10/10 Fremragende

GAVIN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i november 2023
Svar fra George den 13. nov. 2023
Dear Gavin,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.The entire team look forward to welcoming you back for a future visit.Kind regards,George

10/10 Fremragende

Troy

Overnattede 1 nat i november 2023
Svar fra Reception Team den 18. nov. 2023
Dear Troy,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon. Best wishes,Reception Team

6/10 Okay

Louise

Rejste med partner
Bacon was cold , and hotel was cold . Exspensive too
Overnattede 1 nat i november 2023
Svar fra Reception Team den 13. nov. 2023
Dear Louise,Thank you for sharing your opinion with us.We are glad to hear that you appreciated the room amenities during your stay. However, we apologize for the cold bacon and the overall temperature in the hotel. We are currently in the process of installing a new chiller, which will improve the heating and cooling system in the coming weeks. We understand that our prices may not suit everyone's budget, but we strive to provide a unique and comfortable experience with our Penta style and various amenities, such as our 24-hour bar and lounge games.We hope that you will return on a future occasion.Kind regards,Reception Team

6/10 Okay

Sam

Synes godt om: Service og personale
Shower pressure bit crap but livable
Overnattede 1 nat i november 2023
Svar fra Reception Team den 7. nov. 2023
Dear Sam,Thank you for taking the time to share your review.Thank you for bringing this matter to our attention and we will be reviewing it with our housekeeping department. We urge our guests to inform reception of any issues or concerns at the time so that we may take the appropriate action.Thank you again; we hope that you will return. All the best,Reception Team

10/10 Fremragende

Chris

Overnattede 1 nat i november 2023
Svar fra Reception Team den 7. nov. 2023
Dear Chris,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.Best regards,Reception Team

10/10 Fremragende

Habeeb

Overnattede 1 nat i oktober 2023
Svar fra Debbie, General Manager den 30. okt. 2023
Dear Guest,Thank you for positively reviewing your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to have you return on your next visit to Warrington. Kind regards,Debbie, General Manager

10/10 Fremragende

Shaun

Overnattede 1 nat i oktober 2023
Svar fra Debbie, General Manager den 26. okt. 2023
Dear Shaun,Thank you for your positive review, we appreciate it.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Debbie, General Manager

10/10 Fremragende

Baris

Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 25. okt. 2023
Dear Baris,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Reception Team

10/10 Fremragende

Adam

Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 25. okt. 2023
Dear Guest,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to welcome you back in the future.Best wishes,Reception Team

10/10 Fremragende

Geoff

Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 25. okt. 2023
Dear Geoff,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again. Best wishes,Reception Team

8/10 Udmærket

julian

Overnattede 2 nætter i oktober 2023
Svar fra Reception Team den 20. okt. 2023
Dear Julian,Thank you for letting us know that you enjoyed your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back soon.Best wishes,BeckaReception Team

8/10 Udmærket

Mick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 20. okt. 2023
Dear Mick,Thank you for taking the time to review your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back in the future.Best wishes,BeckaReception Team

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
the room and the bathroom wasn't the cleanest unfortunately, and although the window was shut, the road noise was really loud. The breakfast was good and the staff were friendly.
Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 20. okt. 2023
Dear Guest, Thank you for taking the time share your feedback with us.We are glad to hear that you enjoyed our breakfast and found our staff to be friendly. Your kind words are greatly appreciated.We apologize for the cleanliness issues you encountered in your room and the noise from the road. Our team strives to maintain a high standard of cleanliness, and we will address this matter with them. As for the noise, we recommend requesting a room on the higher floors and facing the car park side for a quieter stay during your next visit.It would be a pleasure to have you return.Best wishes,BeckaReception Team

10/10 Fremragende

Graham

Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 20. okt. 2023
Dear Graham,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will stay with us again many more times in the future. Best wishes,BeckaReception Team

10/10 Fremragende

Ellie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 20. okt. 2023
Dear Ellie,Thank you for taking the time to let us know your opinion of your recent stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back.Best wishes,BeckaReception Team

10/10 Fremragende

William

Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 20. okt. 2023
Dear William,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back again in the future. Many thanks,beckaReception Team

4/10 Dårligt

Kwok Man joeny

Overnattede 3 nætter i oktober 2023
Svar fra Reception Team den 20. okt. 2023
Dear Kwok Man,Thank you for this review about your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,beckaReception Team

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quality
Wonderful staff, very nice clean hotel with everything you need. Bit noisy with idiots arguin (probs a 1 off) but the hotel was brilliant. Easy access from motorway, convenient quiet business park. You have to pay parking but only a fiver a night.
Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 20. okt. 2023
Dear Amy,Thank you for sharing your review.We are thrilled to hear that you found our staff wonderful and the hotel clean and well-equipped. Our team always strives to provide excellent service and a comfortable stay for our guests.We apologize for any noise disturbance you experienced during your stay. We do our best to ensure a peaceful environment for all guests, and we recommend requesting a room on the 3rd floor, carpark side for a quieter experience in the future. Regarding the parking fee, we aim to keep it as affordable as possible at 5 per night for our guests, while maintaining the security and convenience of our on-site parking.We hope to welcome you here again.All the best.BeckaReception Team

10/10 Fremragende

Wayne

Overnattede 3 nætter i september 2023
Svar fra Reception Team den 20. okt. 2023
Dear Wayne,Thank you for this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next visit.Best wishes,BeckaReception Team

8/10 Udmærket

Emma

Overnattede 1 nat i september 2023

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Rooms did not have working air-conditioning, so was very hot and stuffy in room (even with a fan). Have stayed here before, and it has been comfortably temperature controlled ok. Dining menu is great - tasty! Staff are friendly too. Unfortunately they got rid of the Pentafriends member free express breakfast to go (pastry, fruit, drink) which was disappointing.
Overnattede 1 nat i august 2023
Svar fra . den 12. sep. 2023
Dear guestSounds like penta has captured your heart with our uniqueness and amazing penta staff! I will happily pass along your comments back to the team. Thank you for taking the time to write your review and we hope to see you again soon! Best regardsFront Office Team x

8/10 Udmærket

Kevin

Overnattede 1 nat i september 2023
Svar fra . den 12. sep. 2023
Hi KevinThank you for the fantastic review of your stay with us at Pentahotel Warrington and for taking the time to share this.It is always nice to read that our guests enjoyed their stay and I am really pleased that we got things right for you.We hope to see you again soonDebbie

10/10 Fremragende

Darren

Overnattede 1 nat i september 2023
Svar fra . den 27. sep. 2023
Hi DarrenThanks for taking the time to score us following your recent visitHope to see you again soonFront Office Team x