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Anmeldelser af Hilton Shillim Estate Retreat & Spa

5 out of 5
Hilton Shillim Estate Retreat & Spa
Village Shilimb, Pawana Nagar, Taluka Maval, Wadgaon, Maharashtra

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 39 af i alt 93 anmeldelser" "
Bedømmelse på 8 − Udmærket. 21 af i alt 93 anmeldelser" "
Bedømmelse på 6 − Okay. 15 af i alt 93 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 93 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 93 anmeldelser" "

8,8/10

Rengøring

7,6/10

Service og personale

7,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

TANMAY

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Apurva

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Disappointing Stay at Hilton Shillim
Most of the Spa facilities are not available if you are not a welness guest and if you donot pre book spa they will not give it to you and find every reason to not give you that service. They have very different approach to treat welness and other guests. Donot come to this property of you don't take a welness package otherwise you will end up getting bored and siting around doing almost nothing.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

POORAV

Overnattede 3 nætter i december 2023

10/10 Fremragende

Amit

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i november 2023

10/10 Fremragende

Ishwinder

Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Mohit

Rejste med familie
Synes ikke om: Service og personale
Terrible experience
Overnattede 2 nætter i juni 2023

2/10 Forfærdeligt

Mohit

Rejste med familie
Synes ikke om: Service og personale
Terrible staff and incomplete data at time of booking
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Smita

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2022

10/10 Fremragende

SANJAY

Overnattede 1 nat i august 2022

6/10 Okay

Ankit

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 4 nætter i juli 2022
Svar fra Hotel Management den 11. aug. 2022
Greetings from Hilton Shillim!! Thank you for taking a moment to share your experience. We are pleased to hear you found the retreat, its services and overall experience to your liking. We believe that memories you had whilst your stay shall remain in your minds forever. We are very delighted to know that you had a memorable stay.

10/10 Fremragende

Saahil

Overnattede 3 nætter i juli 2022

10/10 Fremragende

Arun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2022
Svar fra Hotel Management den 11. aug. 2022
Greetings from Hilton Shillim!! Thank you for taking a moment to share your experience. We are pleased to hear you found the retreat, its services and overall experience to your liking. We believe that memories you had whilst your stay shall remain in your minds forever. We are very delighted to know that you had a memorable stay.

8/10 Udmærket

Siddhant

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely experience very pleasant and in the midst of nature. Travelling is a bit of an issue since the last 25km leading to the hotel have no roads. It’s literally just big mountain size pot holes.
Overnattede 1 nat i maj 2022

2/10 Forfærdeligt

Devansh

Overnattede 2 nætter i marts 2022

8/10 Udmærket

Deven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is very nice, it is located in a deep forest of the Sahyadris- a little remote, but yet is well maintained. However, there is some miscommunication among the staff as we tried to book an activity but no one answered at the activity desk, so we attempted to book it through the reception. We confirmed our booking for the activity with the reception and asked them to forward the information to the activity desk. However, it was not booked and the staff tried to book us on another different activity the next day. This activity was not of interest to us, but they managed to finally take us for our desired activity after 45 minutes of argument. There is a limited menu, and the food is no great shakes except for some of the Indian and oriental items.
Overnattede 2 nætter i januar 2022

4/10 Dårligt

Swadhin Ajay, Bellevue

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff service and food is excellent. Our checkin process was not good. No one answered the calls at reception desk and instructions were not clear.
Overnattede 3 nætter i december 2021

8/10 Udmærket

Rahul

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i november 2021

10/10 Fremragende

Amit

Overnattede 2 nætter i november 2021

8/10 Udmærket

Venkat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Arun

Overnattede 2 nætter i juni 2021

10/10 Fremragende

farhana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay
Amazing .. the road to reach is terrible from Lonavala. So please call up hotel and ask for the better direction. Food is a tad bit expensive. But service is exceptional
Overnattede 1 nat i marts 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a good time and staff was very courteous.
Overnattede 2 nætter i februar 2021

10/10 Fremragende

Sanjay

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good relaxing holiday at Hilton Shilim
We had a very relaxing family holiday. The property is nice, very spread out, but with good walking treks, and a friendly pick-up and drop service offered by the hotel. Very picturesque, amazing flora and a fabulous range of birds chirping away. Carry a good camera to capture their pics!
Overnattede 3 nætter i januar 2021

6/10 Okay

Verificeret rejsende

Not happy with the resort.
We had a stay with friends for 1 night and were not really happy with the property. To start with roads are really bad leading to the property. For some reason only 1 restaurant with half of the menu option was available for lunch and dinner.. Service was just ok. Charges for food was really over priced... Rooms mentioned on the site and actual ones are so different. Didn't look like 22k worth room at all with no view nothing.. Clarity of room types and pictures mentioned i think are misleading.. No vanity kit or slippers available so really not 5 star service for me. Had to call n request of all the item.. Last order or room service is till 10.30pm so you can't plan late night dinner even the in room one. And to add to our disappointment at the time of leaving the valet guy literally got a long scratch on my car and after bringing that up they were not ready to own to their fault. We had a new car with no scratches at all and this was really unfortunate n totally disappointing scene. I really won't visit this place ever again...
Overnattede 1 nat i december 2020

10/10 Fremragende

Prasad

Overnattede 2 nætter i oktober 2020

10/10 Fremragende

Simon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2020

10/10 Fremragende

Garun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommended
Beautiful property i don't know why the rating is bad..we stayed for 1 night and we loved it...coming from the hustle and bustle of the city the hotel and its villas provides you with peace and comfort..The only thing which i want the hotel should improve is their Indian cuisine which was a disappointment nevertheless their Italian food at the pool side was very good. I would highly recommend this place its a good weekend gateway place....
Overnattede 1 nat i januar 2020

6/10 Okay

Abhishek

Rejste med familie
Synes godt om: Service og personale
The rooms are okay. Bathroom is spacious. Property is good, Spacious and lot of things to do. However I found it way too over priced as compared to the kind of services, amenities etc they offer. You can get better options at this price.
Overnattede 2 nætter i november 2019

10/10 Fremragende

NIKET

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome for some quality couple time..
45 mins of terrible drive (road) leading to the property but absolutely worthed. Excellent location, awesome hospitality. Well groomed/mannered staff. A PERFECT COUPLES RETREAT. CONS- 1. No mobile connectivity 2. Limited food options 3. Jain food a big hassle
Overnattede 2 nætter i januar 2020

6/10 Okay

Ameya

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Hotel was fine. Rather dated and hasn't been upgraded in a while. The vehicles for pick up took ages to come. Room service and food menu was rather limited and food cold. On the positive, the location is truly stunning. Defo worth going once. Not a repeat visit
Overnattede 2 nætter i december 2019

6/10 Okay

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall property is amazing- very clean, serene, and well maintained. Service is great too. Villas are too good and one gets very close to nature Spa is highly overrated and priced. You will be surprised that they don’t have bath facility in the spa center and they ask you to go your villa (For which you need a shuttle) with bathrobe. Very average massage rooms with no music- you can have a better experience at any average spa than here Restaurant is good with limited options (understandably so) but the kid menu is very limited making it difficult for folks with kids
Overnattede 1 nat i december 2019
Svar fra Rohit den 25. dec. 2019
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with our products and service points during the stay. We stand disappointed and embarrassed from your feedback. We take every feedback very seriously as they are continuous source of improvement for us. We sincerely regret for inconvenience being caused during your stay. It is always our constant endeavour to listen to our guests and improve our services. Please be assured that our Executive Team will review your comments to ensure they are used to improve our guest's experience. At Hilton we strongly believe in our guests and we are always in constant effort to enhance guest services. We would like to restore your faith with Hilton Hotels and Resorts and request you to kindly treat this as an aberration and not a benchmark for our service and quality of product. We sincerely hope that you would give us another opportunity to showcase best of our hospitality. We hope you will consider staying with us in the future.

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i september 2019

4/10 Dårligt

Sam, Pune

Synes godt om: Rengøring, service og personale, faciliteter
Great views, wonderful service but expensive. Service was really nice and everything was more then expected. Just that the price as per the expedia booking was a bit expensive
Overnattede 1 nat i september 2019

4/10 Dårligt

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i august 2019

10/10 Fremragende

Birju

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Big property.
Overnattede 2 nætter i juli 2019

2/10 Forfærdeligt

VK

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Terrible service
Overnattede 3 nætter i juni 2019

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Pathetic activity room. Nothing to do for kids. Sad library. No activities scheduled. Totally let down by it!!!!
Overnattede 1 nat i maj 2019

10/10 Fremragende

Kumail

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2019
Svar fra Ameya den 7. maj 2019
Greetings from Hilton Shillim!! Thank you for taking a moment to share your experience. We are pleased to hear you found the retreat, its services and overall experience to your liking. We believe that memories you had whilst your stay shall remain in your minds forever. We are very delighted to know that you had a memorable stay. In your few moments to spare please do review us on Tripadvisor as well. https://www.tripadvisor.in/Hotel_Review-g8342050-d3533172-Reviews-Hilton_Shillim_Estate_Retreat_Spa-Shilimb_Pune_District_Maharashtra.html We look forward to welcoming you back.

8/10 Udmærket

Venkat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2019
Svar fra Ameya den 7. maj 2019
Greetings from Hilton Shillim!! Thank you for taking a moment to share your experience. We are pleased to hear you found the retreat, its services and overall experience to your liking. We believe that memories you had whilst your stay shall remain in your minds forever. We are very delighted to know that you had a memorable stay. In your few moments to spare please do review us on Tripadvisor as well. https://www.tripadvisor.in/Hotel_Review-g8342050-d3533172-Reviews-Hilton_Shillim_Estate_Retreat_Spa-Shilimb_Pune_District_Maharashtra.html We look forward to welcoming you back.

10/10 Fremragende

Parin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2019
Svar fra Ameya den 7. maj 2019
Greetings from Hilton Shillim!! Thank you for taking a moment to share your experience. We are pleased to hear you found the retreat, its services and overall experience to your liking. We believe that memories you had whilst your stay shall remain in your minds forever. We are very delighted to know that you had a memorable stay. In your few moments to spare please do review us on Tripadvisor as well. https://www.tripadvisor.in/Hotel_Review-g8342050-d3533172-Reviews-Hilton_Shillim_Estate_Retreat_Spa-Shilimb_Pune_District_Maharashtra.html We look forward to welcoming you back.

8/10 Udmærket

Moin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
March Weekend in Shillim
This property is beautiful They have a bunch of activities that are a part of your stay and run as per a defined time table, which adds to the overall experience Their Spa services get booked well in advance Their staff is very courteous and the hospitality is splendid. The approach road from Lions point towards the resort is particularly bad and broken. While our Honda City did just fine, could’ve been easier with an SUV The dinner at the Mountain Bar was great The breakfast quality could be improved
Overnattede 1 nat i marts 2019
Svar fra Ameya den 7. maj 2019
Greetings from Hilton Shillim!! Thank you for taking a moment to share your experience. We believe that memories you had whilst your stay shall remain in your minds forever. We are very delighted to know that you had a memorable stay. We look forward to welcoming you back.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The stay was great but due to full occupancy, the internal transport seemed difficult to get through. Everything else was perfect and the place is a must visit.
Overnattede 2 nætter i februar 2019
Svar fra Ameya den 7. maj 2019
Greetings from Hilton Shillim!! Thank you for taking a moment to share your experience. We are pleased to hear you found the retreat, its services and overall experience to your liking. We believe that memories you had whilst your stay shall remain in your minds forever. We are very delighted to know that you had a memorable stay. We would be definitely work on your feedback, about internal transfers. We look forward to welcoming you back.

10/10 Fremragende

Rahul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing Place - a piece of Heaven
An exotic, charming, delighting, pampering and mesmerizing holiday destination.
Overnattede 1 nat i februar 2019

10/10 Fremragende

jigar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent refreshing..
Right from check in its outstanding.. the staff is very courteous and makes u feel welcome.the rooms r well made..i stayed in a forest king villa and m compĺetely satisfied..the restaurants r good if u hav any special diet requirements like JAIN FOOD u cn explain them properly and they wud do all thts needed..its a place to cut urself from ur day to day stress and hassles..basically a get lost kinda place..hotel spread across 350 acres in a slightly remote area has its little issues..bt thts been covered up by the always on toes staff..
Overnattede 2 nætter i januar 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2019

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Service, Property and Villa was excellent. There was power cut too many times. Food could be better. Pool should have been a heated pool. Could not use it because water was too cold. Don't go for spa pool villa in winter. Doors don't work properly. Did not feel safe at night.
Overnattede 3 nætter i januar 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i december 2018

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A well maintained wellness resort in the woods. They have kept it as close to nature as possible.
Overnattede 2 nætter i november 2018

2/10 Forfærdeligt

Dewang

Synes ikke om: Service og personale
Avoid this property. Spend money elsewhere
Nothing around the property. Food is overpriced. Nothing to do at the property either. Certain restaurants shut by 8pm. Road leading to the property is beyond saving. Do yourself a favor and stay somewhere else.
Overnattede 2 nætter i maj 2018

2/10 Forfærdeligt

Harshita

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Never Again
Worse and highly inefficient service They are not customer centric or guest friendly at all. Worst ever 5star experience
Overnattede 4 nætter i maj 2018