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Anmeldelser af Cozrum Luxury - Aria Resort Vũng Tàu

2.5 out of 5
Cozrum Luxury - Aria Resort Vũng Tàu
79 Duong D5, Phuong 10, Vung Tau

Anmeldelser

6,0
Bedømmelse på 10 − Fremragende. 0 af i alt 1 anmeldelser" "
Bedømmelse på 8 − Udmærket. 0 af i alt 1 anmeldelser" "
Bedømmelse på 6 − Okay. 1 af i alt 1 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 1 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 1 anmeldelser" "

6,0/10

Rengøring

4,0/10

Service og personale

6,0/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

6/10 Okay

Lindsay

Rejste med familie
Synes ikke om: Service og personale
The owner of the place is nice but customer service from Cozrum Luxury - Aria Resort Vũng Tàu is terrible. When we got to the place, we had to call them more than 10 times to reach customer service to connect me with the owner of the apartment. Noone picked up the phone and we had to wait for an hour outside under the heat. We booked 2 days but there was power outage on the 2nd day from 8am to 3:30pm. We wanted to cancel the 2nd day to book at another hotel. We called customer service and had to call them more than 10 times again to talk to someone. It's ridiculous. Finally they refunded my money for the 2nd day. Never again.
Overnattede 2 nætter i maj 2023