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Anmeldelser af Grand Hotel Vilnius, Curio Collection by Hilton

5 out of 5
Grand Hotel Vilnius, Curio Collection by Hilton
Universiteto Street 14, Vilnius

Anmeldelser

9,8

Enestående

Bedømmelse på 10 − Fremragende. 451 af i alt 501 anmeldelser" "
Bedømmelse på 8 − Udmærket. 41 af i alt 501 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 501 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 501 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 501 anmeldelser" "

10/10

Rengøring

9,8/10

Service og personale

9,6/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Zakia

Overnattede 3 nætter i december 2023
Svar fra Yours Sincerely, Kai Schukowski General Manager den 22. dec. 2023
Dear Esteemed Guest, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was enjoyable. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you with the true Kempinski luxury. Yours Sincerely

10/10 Fremragende

PETER

Overnattede 3 nætter i marts 2023
Svar fra Ricardas Uzenas den 12. apr. 2023
Dear Esteemed Guest, Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you had a superb stay at our hotel and that our staff went above and beyond to make your visit memorable. It's always our goal to provide exceptional service and amenities, and we're thrilled that we were able to exceed your expectations. We appreciate your kind words and are glad to know that you considered extending your stay with us. We hope to have the pleasure of welcoming you back in the near future for another fantastic stay.Warm regards,Kai SchukowskiGeneral Manager

10/10 Fremragende

Joergen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2022
Svar fra Ricardas Uzenas den 18. jan. 2023
Dear Esteemed Joergenm, thank you very much for choosing Grand Hotel Kempinski for your stay in Vilnius and for completing Satisfaction Survey. It is our absolute pleasure to learn through your recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. We look forward to welcoming you back soon.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic view
Really good stay with a fantastic view.
Overnattede 3 nætter i december 2021
Svar fra General Manager den 15. dec. 2021
Dear Esteemed Guest, Thank you for taking the time to share your experience. It is truly heartwarming to read that your experience with us was perfection. It really makes us proud and motivates us at the same to read such kind words about our hotel, so thank you. On behalf of the entire team, we are looking forward to welcoming back to the Grand Hotel Kempinski Vilnius and treat you with the true Kempinski luxury. Yours Sincerely, Kai Schukowski

8/10 Udmærket

Niels

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central well kept hotel
Nice well kept and restored building. Rooms up to date. Prof. and kind service. Central location.
Overnattede 1 nat i oktober 2021
Svar fra General Manager den 16. okt. 2021
Dear Esteemed Guest, Thank you that you have chosen our hotel for your Vilnius stay. We take great pride in delivering the traditional European art of luxurious hospitality and are glad we were able to exceed your expectations in Lithuania. We are looking forward to welcoming you back to Vilnius and its Grand Hotel Kempinski Vilnius. Yours Sincerely, Kai Schukowsk.

10/10 Fremragende

Paw

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Skønt hotel og rigtig god beliggenhed. Dejlig mad i restauranten og lækker morgenmad.
Overnattede 3 nætter i august 2021
Svar fra General Manager den 9. sep. 2021
Dear Esteemed Guest, thank you for taking the time to share your experience on Expedia. It is truly heartwarming to read that your experience with us was perfection. It really makes us proud and motivates us at the same to read such kind words about our hotel, so thank you. On behalf of the entire team, we are looking forward to welcoming back to the Grand Hotel Kempinski Vilnius and treat you with the true Kempinski luxury. Yours Sincerely, Kai Schukowski

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2020
Svar fra Kai Schukowski den 19. aug. 2020
Dear Esteemed Guest, Thank you very much for staying at the Grand Hotel Kempinski Vilnius and for taking the time to share your experience on Hotels.com We are extremely grateful to read your positive comments regarding your recent stay with us and that we exceeded your expectations. We certainly hope of having you on future occasions to welcome you back and provide you with the true Kempinski experience. Yours Sincerely, Kai Schukowski General Manager

10/10 Fremragende

Jonas Asker

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastik hotel med utroligt serviceminded personale. Morgenmaden et noget af det bedste jeg nogensinde har oplevet på et hotel.
Overnattede 2 nætter i marts 2020
Svar fra General Manager den 9. mar. 2020
Dear Esteemed Jonas Asker, Thank you very much for staying at the Grand Hotel Kempinski Vilnius and for taking the time to share your experience with us. It is our true pleasure and a real motivator to learn you had an enjoyable experience with us throughout the entire stay. We are looking forward to welcoming you back to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius soon. Yours Sincerely, Kai Schukowski General Manager

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Fantastisk hotel
Overnattede 1 nat i marts 2020
Svar fra Grand Hotel Kempinski Vilnius den 19. mar. 2020
Dear Esteemed Guest, Thank you very much for staying at the Grand Hotel Kempinski Vilnius and for taking the time to share your experience with us. It is our true pleasure and a real motivator to learn you had an enjoyable experience with us throughout the entire stay. We are looking forward to welcoming you back to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius soon. Kind regards, Matas Petrauskas Front Office Agent

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt hotel
Helt perfekt hotel, god service, beliggenhed, spa, morgenmad. alt var perfekt. Ville gerne overnatte der igen
Overnattede 3 nætter i januar 2020
Svar fra General Manager den 14. jan. 2020
Dear Esteemed Martin, Thank you that you have chosen our hotel for your Vilnius stay. We take great pride in delivering the traditional European art of luxurious hospitality and are glad we were able to exceed your expectations in Lithuania. We are looking forward to welcoming you back to Vilnius and its Grand Hotel Kempinski Vilnius. Yours Sincerely, Kai Schukowski General Manager

10/10 Fremragende

Joergen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019
Svar fra General Manager den 31. jul. 2019
Dear Esteemed Joergen, Thank you that you have chosen our hotel for your Vilnius stay. We take great pride in delivering the traditional European art of luxurious hospitality and are glad we were able to exceed your expectations in Lithuania. We are looking forward to welcoming you back to Vilnius and its Grand Hotel Kempinski Vilnius. Yours Sincerely, Kai Schukowski General Manager

10/10 Fremragende

Andreas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Overnattede 2 nætter i november 2018
Svar fra Ričardas U den 23. nov. 2018
Dear Esteemed Andreas, Thank you very much for choosing Kempinski Hotel Cathedral Square for your stay and for taking the time to review your stay on Hotels.com. We are happy to learn you had a fantastic stay with us. We are looking forward to welcome you back to our beautiful city Vilnius and its Kempinski Hotel Cathedral Square soon. Yours Sincerely, Ričardas Uzėnas Manager on Duty

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel
Lovely hotel
Overnattede 1 nat i oktober 2018
Svar fra Edgaras Jankus den 24. okt. 2018
Thank you for staying with us and for taking the time to share your experience.Once you decide to return to Vilnius, Kempinski Hotel Cathedral Square Team will be delighted to welcome you back.

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fin service. Gode store værelser med flot udsigt. Stor seng. Dejligt med Nespresso maskine på værelset
Overnattede 1 nat i marts 2018
Svar fra Tadas Č den 13. mar. 2018
Dear Christian, Thank you very much for choosing Kempinski Hotel Cathedral Square for your stay and for taking the time to review your experience. We do appreciate your feedback on the facilities you had the chance to experience. It is our great pleasure to learn you have greatly enjoyed having a high-quality Nespresso coffee in a comfortable room with a fascinating view alongside with the attentive service provided by our professional staff. Should you decide to return to Vilnius, Kempinski remains at your best service. Yours Sincerely, Tadas Čirklys Duty Manager

10/10 Fremragende

Stig

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Havde et fantastisk ophold på Kempinski . Har besøgt rigtigt mange hoteller , dette er absolut et af de bedste . Alt var i top , personale , værelse , beliggenhed m.m.
Overnattede 2 nætter i marts 2018
Svar fra Tadas Č den 13. mar. 2018
Dear Stig, Thank you very much for choosing Kempinski Hotel Cathedral Square for your stay and for taking the time to review our hotel. We do appreciate your sincere and detailed feedback on each facility you had the chance to experience. Indeed it's our great pleasure to learn you have greatly enjoyed our hotel’s fascinating location, comfortable rooms, and service provided by our staff. We are indeed very thankful that you consider us one of the best hotels you have ever stayed in - thank you! On the behalf of the entire team, we hope to welcome you back to Vilnius and its Kempinski Hotel Cathedral Square in the nearest future. Yours Sincerely, Tadas Čirklys Duty Manager

10/10 Fremragende

Klaus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super
Relativt dyrt, men værdi for pengene
Overnattede 3 nætter i november 2017
Svar fra Tadas Evaltas den 15. jan. 2018
Dear Mr. Klaus, Thank you for taking the time and leaving a positive comment on our hotel. It is a true pleasure to see that you have enjoyed your stay with us and we were able to exceed your expectations. Looking forward to welcoming you back to Vilnius and its Kempinski Hotel Cathedral Square in the nearest future. Sincerely Yours, Tadas Evaltas, Front Office Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2017

10/10 Fremragende

Anette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super service
Super service af det venlige og hjælpsomme personale. Her kommer vi gerne igen.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Per

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk lækkert hotel, med en høj grad af service

10/10 Fremragende

Rene, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel in Vilnius
Excellent hotel in Vilnius with great spa, breakfast, bar & general service. The one to stay at when in Vilnius!!!

10/10 Fremragende

Maha, Malmö

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et dejligt hotel
Hotellet ligger dejligt placeret i forhold til div. seværdigheder. Personalet var utrolige hjælpsomme og gjorde alt for at imødekomme vores ønsker. Det er ikke sidste gang vi er der!

10/10 Fremragende

Erik Bjerre, Skødstrup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel i en dejlig by
Hotellet ligger perfekt i den gamle by og tæt på hovedgaden. Faciliteterne er glimrende. Spa-området er særdeles nydeligt.

8/10 Udmærket

BizTraveller

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Martin A., Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert centralt hotel
Lækkert centralt hotel, super service, og fantastisk restaurant..

10/10 Fremragende

SH, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint ophold
Flot nyt hotel med glimrende service. Fint wellness område. God beliggenhed alt i centrum i gå-afstand.

10/10 Fremragende

Stig

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
EXCELLENT, staff, service, hotel, location ect.
Highly recommendable. The hotel is brand new. The staff was just perfect. Probably the very best hotel in Vilnius. (tip - try the Indian restaurant next to the hotel)

10/10 Fremragende

Alejandro

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It lives up to its name. Great hotel.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Martin

Overnattede 3 nætter i april 2024

10/10 Fremragende

Luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management den 6. apr. 2024
Dear Esteemed Luis, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you with the true Kempinski luxury. Yours Sincerely

8/10 Udmærket

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Hotel Manager den 1. apr. 2024
Dear Esteemed Philip, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you to the true Kempinski luxury. Yours Sincerely

8/10 Udmærket

Mika

Overnattede 5 nætter i januar 2024
Svar fra Hotel Manager den 1. mar. 2024
Dear Esteemed Guest, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was enjoyable. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you to the true Kempinski luxury. Yours Sincerely

10/10 Fremragende

Anthony, Dubai

Overnattede 4 nætter i december 2023
Svar fra Kai Schukowski General Manager den 28. dec. 2023
Dear Esteemed Anthony, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you with the true Kempinski luxury. Yours Sincerely

10/10 Fremragende

Raymond, Nepean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were all very polite and professional. The Christmas decorations in the lobby were 1st class!
Overnattede 3 nætter i december 2023
Svar fra Kai Schukowski General Manager den 28. dec. 2023
Dear Esteemed Raymond, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you with the true Kempinski luxury. Yours Sincerely

10/10 Fremragende

HAIM, Omer

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was perfect but the bathroom not adequate. No proper shower. Going in and out the bathtub was not safe without handles and no step up. No curtain in the tub either. Service and. Cleaning beyond the norm
Overnattede 7 nætter i december 2023
Svar fra Yours Sincerely, Kai Schukowski General Manager den 22. dec. 2023
Dear Esteemed Guest, Thank you for taking the time to share your experience. We appreciate your feedback and your comments were noted and will be discussed during the next management meeting. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you to the true Kempinski luxury. Yours Sincerely

8/10 Udmærket

Cepta

Overnattede 3 nætter i december 2023
Svar fra Kai Schukowski General Manager den 22. dec. 2023
Dear Esteemed Guest, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was enjoyable. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you with the true Kempinski luxury. Yours Sincerely

10/10 Fremragende

Ahmad

Overnattede 4 nætter i november 2023
Svar fra Kai Schukowski General Manager den 3. dec. 2023
Dear Esteemed Ahmad, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you with the true Kempinski luxury. Yours Sincerely

10/10 Fremragende

Ruby

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Location and service are the reasons to stay here. Room was very comfortable. Front desk staff and restaurant service excelled. Housecleaning has room for improvement in an upscale hotel like this. We would definitely stay again.
Overnattede 3 nætter i oktober 2023
Svar fra Kai Schukowski General Manager den 23. okt. 2023
Dear Esteemed Ruby, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you with the true Kempinski luxury. Yours Sincerely

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loistava hotelli
Mainio hotelli loistavalla sijainnilla!
Overnattede 1 nat i oktober 2023
Svar fra Kai Schukowski General Manager den 23. okt. 2023
Dear Esteemed Guest, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you with the true Kempinski luxury. Yours Sincerely

10/10 Fremragende

Julio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023
Svar fra Ricardas Uzenas den 5. okt. 2023
Dear Esteemed Guest, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treat you with the true Kempinski luxury. Yours Sincerely, Kai Schukowski

10/10 Fremragende

Yasser

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent
Overnattede 2 nætter i september 2023
Svar fra Ricardas Uzenas den 2. okt. 2023
Dear Esteemed Guest, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treat you with the true Kempinski luxury. Yours Sincerely, Kai Schukowski

10/10 Fremragende

Birute

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Ricardas Uzenas den 2. okt. 2023
Dear Esteemed Guest, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treat you with the true Kempinski luxury. Yours Sincerely, Kai Schukowski

10/10 Fremragende

Gad

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 stars
Overnattede 1 nat i august 2023
Svar fra General Manager den 30. aug. 2023
Dear Esteemed Gad, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treat you with the true Kempinski luxury. Yours Sincerely, Kai Schukowski

10/10 Fremragende

Siegfried C.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Traumhotel in Vilnius
Traumhotel in perfekter Lage. Sehr motivierte freundliche Mitarbeiter. Tolles Zimmer Wahnsinns Frühstück. Besser geht es nicht. Einfach Kempinski Qualität.
Overnattede 2 nætter i juli 2023
Svar fra Kai Schukowski General Manager den 4. aug. 2023
Dear Esteemed Siegfried, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treating you with the true Kempinski luxury. Yours Sincerely

10/10 Fremragende

Dianaluz

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Propiedad cómoda, elegante, muy bien situada, puedes ir caminando a calle de tiendas, bares y restaurantes, personal muy atento con gran disposición de atender
Overnattede 3 nætter i juli 2023
Svar fra Kai Schukowski General Manager den 29. jul. 2023
Dear Esteemed Dianaluz Thank you very much for choosing Grand Hotel Kempinski for your stay in Vilnius and for completing our Guests' Satisfaction Survey. It is our absolute pleasure to learn through your recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. We want to thank you for your honest feedback and we look forward to welcoming you back soon. Yours Sincerely,

10/10 Fremragende

MASSIMO

Rejste med familie
The food is very bad
Overnattede 4 nætter i juli 2023
Svar fra Kai Schukowski General Manager den 25. jul. 2023
Dear Esteemed MassimoThank you very much for choosing Grand Hotel Kempinski for your stay in Vilnius and for completing our Guests' Satisfaction Survey. It is our absolute pleasure to learn through your recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Please kindly be informed that all the comments are very valuable for us in order to improve our quality and the guest's satisfaction. Please accept our apologies since our food didn't meet your expectations, and your comment will be addressed to the team during the next management meeting. We want to thank you for your honest feedback and we look forward to welcoming you back soon. Yours Sincerely,

10/10 Fremragende

Cameron

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Kai Schukowski General Manager den 25. jul. 2023
Dear Esteemed Cameron, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfect. On behalf of the entire team, we are looking forward to welcoming you back to the Grand Hotel Kempinski Vilnius and treat you with the true Kempinski luxury. Yours Sincerely,

10/10 Fremragende

Evert, HOUSTON

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A great place to spend your stay in Vilnius. Centrally located, great hospitality, pleasant amenities, and attention to detail.
Overnattede 1 nat i juli 2023
Svar fra Kai Schukowski General Manager den 20. jul. 2023
Dear Esteemed Evert Thank you very much for choosing Grand Hotel Kempinski for your stay in Vilnius and for completing our Guests' Satisfaction Survey. It is our absolute pleasure to learn through your recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. We want to thank you for your honest feedback and we look forward to welcoming you back soon. Yours Sincerely,

10/10 Fremragende

Jussi

Overnattede 2 nætter i maj 2023
Svar fra Ricardas Uzenas den 16. maj 2023
Dear Esteemed Jussi, Thank you for taking the time to share your experience. It is truly heartwarming to see that your experience with us was perfection. On behalf of the entire team, we are looking forward to welcoming back to the Grand Hotel Kempinski Vilnius and treat you with the true Kempinski luxury. Yours Sincerely, Kai Schukowski