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Anmeldelser af SMARTments business Wien Hauptbahnhof

3 out of 5
SMARTments business Wien Hauptbahnhof
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 517 af i alt 1034 anmeldelser" "
Bedømmelse på 8 − Udmærket. 367 af i alt 1034 anmeldelser" "
Bedømmelse på 6 − Okay. 94 af i alt 1034 anmeldelser" "
Bedømmelse på 4 − Dårligt. 26 af i alt 1034 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1034 anmeldelser" "

9,0/10

Rengøring

8,2/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Susanne

Centralt og lidt kedeligt
Lidt mennesketomt
Overnattede 3 nætter i august 2023

10/10 Fremragende

Jesper

Synes godt om: Rengøring, værelsets komfort
Dejligt centralt med eget køkken og bad
Dejligt hotel. Lækkert at der er mulighed for at lave mad. Vi havde åbent vindue hele tiden grundet varmen. Desværre stod der flere og røg ude foran.
Overnattede 3 nætter i juli 2022

8/10 Udmærket

Cecilie

Overnattede 2 nætter i august 2021

10/10 Fremragende

Jack

Synes godt om: Rengøring, værelsets komfort
Perfekt
Overnattede 3 nætter i februar 2020

10/10 Fremragende

Rares-Alin, Aarhus

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the main station. The kitchen was equipped with everything we needed. Everything was clean, with the exception of the floor which should've been vacuummed cleaned better.
Overnattede 4 nætter i december 2019
Svar fra SMARTments WIEN team den 20. jan. 2020
Thank you for choosing our hotel, and for taking the time to write a review. We are sorry you were unhappy – we will work hard to fix the issue you have experienced. Thanks for letting us know.

10/10 Fremragende

Lars

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel alt ok
Overnattede 7 nætter i september 2019

8/10 Udmærket

Anna Lise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beliggenhed
God beliggenhed. Tæt på offentlig trafik. Dejlig veludstyret lille studio apartment. God wi-fi forbindelse. Tæt på bager og supermarkeder. Der manglede dog rigtige restauranter i området.
Overnattede 4 nætter i april 2019
Svar fra Front OfficeTeam den 6. maj 2019
Thank you for your amazing feedback. We are happy to hear that you were satisfied with your stay with us & hope to welcome you again in Vienna. With best regards,

10/10 Fremragende

Lone

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Genialt med en lille et-værelses lejlighed med lille køkken i gåafstand til Hauptbahnhof.
Overnattede 5 nætter i april 2019
Svar fra Front Office Team den 2. maj 2019
Thank you for your amazing feedback. We are happy to hear that you were satisfied with your stay with us & hope to welcome you again in Vienna. With best regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enkelt men godt!
For den individuelt rejsende er det et godt hotel. Der er, hvad der skal være. Eget lille køkken, køleskab, mikrobølgeovn og opvaskemaskine. Glimrende badeværelse. Venlig betjening i receptionen. Tæt ved transport ud i byen og til/fra lufthavn.
Overnattede 7 nætter i maj 2018

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super selfcatering
Hotellet ligger centralt, lige over for hovedbanegården. Det mulighed for at lave en kop kaffe i lobbyen, men ellers er det på egen hånd. Værelset/lejligheden er veludstyret med kogeplade, kaffemaskine, mikrobølgeovn, køleskab og opvaskemaskine!
Overnattede 1 nat i marts 2018
Svar fra The SMARTments business Wien Hauptbahnhof team den 18. mar. 2018
Dear Jan, Thanks a lot for your perfect review regarding our apartment facilities. We are looking forward to welcoming you back. Greetings from Vienna, SMARTments business Wien Hauptbahnhof team

8/10 Udmærket

Antony

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, comfortable, small kitchen. Modern and neat. Nice location next to central railway station. You check yourself in and out and most of the time there's no-one on the front desk so I don't know what happens if you lock yourself out of your room or there's a security issue or a problem with the room etc. There wasn't for me and perhaps there are protocols in place for everything but I was a bit more mindful than usual. It was fine though, perhaps I just worry too much. Nice place, all in all.
Overnattede 4 nætter i maj 2024

6/10 Okay

Weican

Synes ikke om: Rengøring
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Brad

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Agustin

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice and good but just a little far from the central area of the city.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Bernard

Close to Hauptbahnhof.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Leon

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great value!
Overnattede 10 nætter i maj 2024

10/10 Fremragende

Kathleen-Cassey

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Room was a lot bigger than expected. Check in was a breeze. Super convenient with the train station nearby with shops for everything
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Francois

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I didn’t line the blue light at night of the kitchen
Overnattede 7 nætter i maj 2024

8/10 Udmærket

Tjark

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Sehr zentrale Lage am Hauptbahnhof. Unterkunft modern und gut ausgestattet. Sauberkeit der Unterkunft jedoch ausbaufähig, fleckige Matratze, Haare auf Bettwäsche und Boden. Toilette mangelhaft gereinigt
Overnattede 5 nætter i april 2024

8/10 Udmærket

Test

Overnattede 3 nætter i april 2024

10/10 Fremragende

Alberto

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for reaching downtown and international conference center
Overnattede 5 nætter i april 2024

10/10 Fremragende

Sharon

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely apartment would definetly go again if visiting vienna. Close to the main train station. Great place to explore vienna with easy bus, train and metro system.
Overnattede 1 nat i april 2024
Svar fra Alexandra from SMARTments business Team den 10. apr. 2024
Dear Sharon, thank you very much for taking the time to rate your stay with us. We are delighted to hear that you had a pleasant experience we would be very happy to welcome you back in the future. We wish you a pleasant rest of the week. Best regards

10/10 Fremragende

GORDON-MARCEL

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Alles bestens
Overnattede 7 nætter i marts 2024
Svar fra Alexandra vom SMARTments business Team den 10. apr. 2024
Lieber Gordon-Marcel,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Wir freuen uns sehr, dass Sie eine angenehme Erfahrung gemacht haben und würden uns sehr freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Wir wünschen Ihnen eine angenehme Restwoche. Beste grüße

6/10 Okay

FRANCES

Synes godt om: Rengøring
Synes ikke om: Faciliteter
The check in was terrible. On Expedia I searched for a Hotel in Vienna and Smartments came up in the category. However, there was no reception desk, no place to put luggage when I arrived prior to check in, so had to carry my ski bag with me for 1.5 hours. I only had one afternoon in Venice, so this was disappointing. This is definitely NOT a hotel, and one shouldn't expect any of the services one would get at a hotel. This should NOT be in the hotel category in Expedia.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Candy

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The location of this hotel is very convenience. Hotel is clean, but the pillows are very soft. Short time stay is good choice.
Overnattede 1 nat i marts 2024
Svar fra Alexandra from SMARTment Business Team den 10. apr. 2024
Dear Candy, thank you for taking the time to tell us about your experience in our house. We are delighted to hear that you had a pleasant experience during your stay. Rest assured, we will address this with the relevant department to prevent recurrence. We appreciate your understanding and hope to welcome you back. Best regards

10/10 Fremragende

Margareta

Overnattede 2 nætter i februar 2024
Svar fra Alexandra from SMARTments business Team den 10. apr. 2024
Dear MArgareta, thank you very much for taking the time to rate your stay with us. We are delighted to hear that you had a pleasant experience and we would be very happy to welcome you back in the future. We wish you a pleasant rest of the week. Best regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
everything well except pillow no good.
Overnattede 3 nætter i februar 2024
Svar fra Alexandra from SMARTments business Team den 10. apr. 2024
Dear guest, thank you for taking the time to tell us about your experience in our house. We are delighted to hear that you had a pleasant experience during your stay. We have taken note of your comments regarding the pillows and we will use them to improve our offerings.We look forward to welcoming you back again. Have a great day!

8/10 Udmærket

Peter

Schlechtes Kissen und kein weiteres vorhanden.
Eigentlich alles picobello. Mich ärgert es in Hotel immer, wenn nur 1 weiches, flaches und altes Kissen vorhanden ist. Man könnte ja ein 2. Kissen im Schrank deponieren. Musste mit das Badetuch als zusätzliche Stütze unterlegen. Sonst alles ok. Wenn sich das Kissenproblem lösen lässt, gerne wieder buchen.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Værelsets komfort
Wir würden die Unterkunft wieder buchen
Overnattede 5 nætter i december 2023

10/10 Fremragende

ALESSANDRA, FONTANELLATO

Overnattede 4 nætter i januar 2024

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Highly recommended
It was a very comfortable place and really close to train station. Basic amenities provided with a complete kitchen. The only challenge was it took as a while to figure out the WiFi connection. Overall, I was pleased with our stay.
Overnattede 2 nætter i december 2023

6/10 Okay

Emily, CHICAGO

Synes godt om: Rengøring, faciliteter
Good place to stay in a budget. I liked the location, and it was easy to get around from there. Clean space, but they provided only one super uncomfortable pillow and a very small blanket, so I had a hard time sleeping. I want to thank Renata for her amazing customer service. I arrived before the check-in time, and she was incredibly helpful & nice to me.
Overnattede 7 nætter i december 2023

10/10 Fremragende

Leo

Overnattede 4 nætter i december 2023

6/10 Okay

Sarah-Eve

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2023

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
위치는 편리했지만 리셉션 불친절하고 불편함
중앙역에서 가까운건 편리함. 샤워부스에서 물이 새어나가서 세면기 아래가 항상 물기가 있는 상태임 커피머신도 물이 샘. 근처에 빌라가 있어서 먹을거 사기 좋음
Overnattede 4 nætter i december 2023

8/10 Udmærket

Ruggero

Synes godt om: Rengøring, værelsets komfort
sehr nahe bei Hauptbahnhof gelegen modern zu empfehlen
Overnattede 2 nætter i november 2023

8/10 Udmærket

Clay

Synes ikke om: Rengøring
Overnattede 1 nat i november 2023

10/10 Fremragende

Fatima Zohra

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Place a recommander, transports, supermarches a proximité, personnel efficaces.
Overnattede 7 nætter i oktober 2023
Svar fra Horia den 22. nov. 2023
Dear Fatima Zohra, thank you for your positive feedback. We are delighted to hear that you were satisfied with our excellent location and facilities, and that you had a pleasant experience during your stay. We look forward to welcoming you back again. Have a great day! Horia from SMARTments business

8/10 Udmærket

Thomas

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Check in wäre einfach wenn man mit dem Türcode den man zuvor bekommt ins Gebäude kommt
Overnattede 2 nætter i oktober 2023
Svar fra Horia den 22. nov. 2023
Dear Thomas, thank you for your feedback. We have taken note of your comments regarding the check-in, and we will use them to improve our offerings. We would be delighted to welcome you again in the future. Best regards, Horia from SMARTments business

10/10 Fremragende

Caterina

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Gerald

Synes godt om: Rengøring, værelsets komfort
Super Haus
Super Haus, Lage und Ausstattung super, ist alles da was man braucht. Wir waren schon öfters da,es ist immer gut
Overnattede 10 nætter i oktober 2023

8/10 Udmærket

Jutta

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Gamal

Synes godt om: Rengøring, værelsets komfort
Excellent experience at Smartments
We really enjoyed staying at Smartments apartments. Its location next to the Main Train Station (Hauptbahnhof) was quite convenient, and having a kitchenette was a great bonus. The apartment was clean, comfortable and the walls were sound proof. We got more toilette paper from the supplies room using our room key when we ran out. Purchasing coffee was also easy at the front desk for the espresso machine in the room. The front desk was helpful and answered all our questions during the week but there was nobody in the weekend. Only incident we saw was one of the tenants got stuck in the elevator during the weekend, and it took a while till she was saved. We stopped using the elevator after that incident just in case. We will definitely go there again if we ever return to Vienna.
Overnattede 7 nætter i september 2023

6/10 Okay

Jannik, Wolfenbüttel

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 3 nætter i september 2023

6/10 Okay

Jorge Luis

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Markus

Synes godt om: Rengøring, værelsets komfort
Selbstversorger direkt am Wiener Hauptbahnhof
Die SMARTments bieten praktische Zimmer mit Küchenzeile für kürzere oder längere Aufenthalte. Dieses Haus liegt direkt am Wiener Hauptbahnhof. Das Schloss Belvedere ist zu Fuss in 10min erreichbar, in die City kommt man in wenigen Stationen schnell mit Tram oder U-Bahn. Die Ausstattung der Zimmer ist hübsch & praktisch. Der allgemeine Bereich (Lobby) ist eher klein, weil sich die Kette eher an Long-Term-Kunden richtet - keine Bar, kein Restaurant im Haus, und auch die Rezeption kaum besetzt. Der Check-In mit der App oder am Terminal hat seine Tücken, angeblich kommt aber demnächst ein UpDate der Software, dann gehören die lästigen Prorgammierfehler hoffentlich der Vergangenheit an.
Overnattede 1 nat i september 2023

6/10 Okay

Kyung

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Marlen

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Cómodo y céntrico lugar
Excelente lugar, super privacidad. Es una habitación pequeña pero perfecta para dos personas máximo. Está equipada perfecto para pocos días en Viena. Un check in super fácil y eficiente. Igualmente el check out. Muy cerca de la estación del tren en una zona muy agradable.
Overnattede 3 nætter i august 2023

6/10 Okay

Mika

Synes godt om: Rengøring
Overnattede 2 nætter i september 2023

6/10 Okay

BYOUNG KWON

에어컨이 없고 1층을 배정해서 너무 시끄럽고 더웠다.
Overnattede 2 nætter i september 2023