Udendørsområde

Anmeldelser af Holiday Inn Express Toulouse Airport, an IHG Hotel

3 out of 5
Holiday Inn Express Toulouse Airport, an IHG Hotel
39 Avenue Du General De Gaulle, Blagnac, Haute-Garonne

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 611 af i alt 923 anmeldelser" "
Bedømmelse på 8 − Udmærket. 263 af i alt 923 anmeldelser" "
Bedømmelse på 6 − Okay. 30 af i alt 923 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 923 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 923 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Per

Overnattede 1 nat i april 2023
Svar fra GM den 13. apr. 2023
Dear GuestThank you for your kind review. It is always pleasing to read when our guests have had a memorable stay with us, and reviews such as yours are the reason we always strive to give each and every guest who walks through our door a friendly service. Equally I am pleased to read that you sampled our services and the complimentary buffet breakfast and shuttle service. I have shared your review with our team as I am sure they will be pleased to read this. I do hope that we have the privilege of welcoming you through our doors once again. Warm regards from Toulouse Nadja Hillhouse General Manager

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enkelt overnatning inden afrejse fra Toulouse. Pænt og rent hotel med fine værelser. Fin morgenmad i dejlige omgivelser. Gratis shuttle til lufthavn som kører præcist. Kunne have ønsket lille køleskab på værelset - ellers ingen anmærkninger.
Overnattede 1 nat i januar 2020
Svar fra GM den 24. jan. 2020
Dear Guest Thank you for taking the time to write a review for your most recent stay at Holiday Inn Express Toulouse Airport Hotel. I am delighted to read such a lovely review, which praises our staff for their efficiency and kindness. Rest assured, these amazing comments will be passed on to all members of staff, as they will be more than happy to hear these words. I hope to have the opportunity to welcome you back again soon in our property. Kind Regards Nadja Hillhouse General Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Meget rent, stille, tæt på lufthavnen, shuttle bus god morgenmad.
Overnattede 1 nat i juli 2019
Svar fra GM den 16. jul. 2019
Dear Guest Thank you for dedicating some of your precious time to write a review for your most recent stay at the Holiday Inn Express Toulouse Airport Hotel. I was glad to read that you were satisfied by the hotel's customer service and professionalism. I should also say, thank you for praising the complimentary shuttle service, and rest assured that your comments have already been passed onto all the departments of the hotel. I hope to have the opportunity to welcome you once again soon in our property. Kind Regards Nadja Hillhouse General Manager

10/10 Fremragende

Heidi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra General Manager den 6. feb. 2017
Bonjour Heidi Merci pour votre retour sur notre hôtel. Nous sommes ravis d'apprendre que votre séjour parmi nous a été à la hauteur de vos attentes. Nous ne manquerons pas de partager votre avis avec notre équipe. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour parisien. Meilleures Salutations, NadjaH Directrice

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint sted
Svar fra NadjaH den 25. jul. 2016
What a lovely review of your nice stay with us here at Holiday Inn Express Toulouse Airport ! I am delighted to read that the level of service you were provided by our staff met your expectations and I will be passing on your kind compliments onto the team. Thank you for your comments and we hope to host your next visit to Toulouse. Kind regards NadjaH, General Manager

8/10 Udmærket

Ole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra NadjaH den 3. okt. 2015
Dear Ole, Thank you for choosing Holiday Inn Express Toulouse Airport for your recent stay.We hope to welcome you back in the not too distant future. Kind regards,NadjaH, General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Sandra Valentina, Santiago

Forretningsrejsende
Synes godt om: Rengøring, faciliteter
Excelente todo. Como siempre. Limpio. Confortable. Desayuno variado. Atencion impecable. Un 10.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Violette, CHICOUTIMI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bel hotel pour prendre l’avion le lendemain.
Overnattede 1 nat i maj 2024
Svar fra GM den 24. maj 2024
Chère VioletteMerci beaucoup d'avoir pris le temps de nous laisser votre commentaire. Nous sommes vraiment heureux que vous ayez apprécié votre séjour parmi nous, et nous espérons vraiment de pouvoir vous accueillir à nouveau à Holiday Inn Express Toulouse Airport.Au plaisir de vous revoir .Très cordialementNadja HillhouseDirectrice

10/10 Fremragende

Annick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hébergement à côté de l'aéroport, facile d'accès par l'autoroute et très bien entretenu. Personnel sympathique et petit-déjeuner complet.
Overnattede 1 nat i maj 2024
Svar fra GM den 17. maj 2024
Chère AnnickUn grand merci pour votre magnifique commentaire.Nous sommes véritablement heureux que vous ayez apprécié la situation, le confort,l'atmosphère paisible et soignée de notre établissement ...Ainsi que la grande gentillesse du personnel.Au plaisir de vous revoir parmi nous.Très cordialementNadja HillhouseDirectrice

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very comfortable and pleasant staff
Overnattede 2 nætter i maj 2024
Svar fra GM den 13. maj 2024
Dear DerekThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

Alain, Montreal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Exceeded expectations
Overnattede 1 nat i april 2024
Svar fra GM den 16. apr. 2024
Cher AlainJe vous remercie vivement d’avoir pris le temps de nous écrire cet élogieux commentaire suite à votre récent séjour parmi nous.Nous sommes ravis de savoir que tout s’est déroulé pour le mieux, que vous avez été accueilli chaleureusement par l’ensemble de l’équipe et que vous avez apprécié votre chambre.J’espère avoir le plaisir de vous accueillir très prochainement,Bien à vousNadja HillhouseDirectrice

10/10 Fremragende

Kian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great breakfast, great room, and affordable for what they offer. Only issue is that the area is a little unsafe, mainly at night. I didnt even bother taking public transportation when i stayed here
Overnattede 1 nat i marts 2024
Svar fra GM den 2. apr. 2024
Dear Thank you for your nice feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. Please note that the area is extremely safe around the hotel for your information. .I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

Krystle

Overnattede 2 nætter i marts 2024
Svar fra GM den 16. apr. 2024
Dear KrystleThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

Louis, Lachine

Overnattede 1 nat i februar 2024
Svar fra GM den 2. apr. 2024
Cher LouisNous vous remercions d’avoir posté cette note. ! Nous sommes ravis d’apprendre que votre séjour a été agréable. Sachez que ce commentaire a ravi toute notre équipe et que vos remarques constructives ont bien été notées.A très bientôt, à l’ Holiday Inn Express Toulouse AirportSincèrement Nadja HillhouseDirectrice

4/10 Dårligt

Charlotte

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Mini chambre pour trois
Suite à une réservation pour trois personnes nous nous sommes retrouvés dans une petite chambre de deux personnes avec un rajout de canapé coincé entre le bureau et la porte d’entrée qui empêche l’accès au dit bureau et à sa chaise ainsi qu’à la machine à café la chambre déjà petite en devenait très inconfortable qui plus est la tête de lit du canapé/lit se trouvait sous le téléviseur ( très pratique !!!)
Overnattede 1 nat i februar 2024
Svar fra GM den 28. feb. 2024
Bonjour Charlotte Je vous remercie de votre commentaire constructif et de nous avoir fait confiance. Nous sommes vraiment désolé de lire que vous n'avez pas apprécié notre établissement qui est tellement bien noté sur Hotels.com.J'ai bien entendu transmis votre message à toute l'équipe. Votre chambre faisait de 30m2 avec une terrasse de 10 m2 pour information. Ce n'est pas considéré comme une mini chambre .Au plaisir de vous recevoir une nouvelle fois prochainement.Cordialement Nadja HillhouseDirectrice

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra GM den 12. feb. 2024
Cher clientJe vous remercie vivement d’avoir pris le temps de nous écrire ce commentaire suite à votre récent séjour parmi nous.Nous sommes ravis de savoir que tout s’est déroulé pour le mieux, que vous avez été accueilli chaleureusement par l’ensemble de l’équipe et que vous avez apprécié votre chambre.J’espère avoir le plaisir de vous accueillir très prochainement,Bien à vousNadja HillhouseDirectrice

10/10 Fremragende

florence

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra GM den 30. jan. 2024
Chère FlorenceMerci beaucoup d'avoir pris le temps de nous laisser votre commentaire. Nous sommes vraiment heureux que vous ayez apprécié votre séjour parmi nous, et nous espérons vraiment de pouvoir vous accueillir à nouveau à Holiday Inn Express Toulouse Airport.Au plaisir de vous revoir .Très cordialementNadja HillhouseDirectrice

8/10 Udmærket

Marilyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient stopover
We stayed 2 nights as we were visiting the local aerospace museum. Our room was compact, but comfortable although the bed and pillows were not great. The staff were mostly attentive and pleasant and we enjoyed a drink and bar snack one evening which was of a good standard. Breakfast finished at 09h30, and the buffet was being cleared away whilst we were still eating, which seemed unnecessary. The staff member could at least have asked if we wanted anything else before it was cleared. Overall it's a convenient stopover in this part of Toulouse.
Overnattede 2 nætter i januar 2024
Svar fra GM den 26. jan. 2024
Dear MarylinThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

8/10 Udmærket

brigitte

Overnattede 1 nat i januar 2024
Svar fra GM den 26. jan. 2024
Chère BrigitteNous vous remercions d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous.Dans l'attente du plaisir de vous accueillir lors d'un prochain séjour à Toulouse, toute l’équipe de Holiday Inn Express Toulouse Airport se tient à votre disposition pour toute demande.CordialementNadja HillhouseDirectrice

10/10 Fremragende

maria luisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Eccellente
Bellussima struttura, nuova, vicina all'aeroporto, parcheggio con ingresso diretto all'hotel. Personale molto cordiale e disponibile. Ottima colazione
Overnattede 1 nat i december 2023
Svar fra GM den 1. jan. 2024
Chère Maria LuisaMerci pour votre retour sur notre hôtel. Nous sommes ravis d'apprendre que notre buffet petit déjeuner a été à la hauteur de vos attentes. Nous ne manquerons pas de partager votre avis constructif avec notre équipe pour améliorer nos services.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour toulousain.Meilleures Salutations, Nadja HillhouseDirectrice

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra GM den 29. dec. 2023
Dear GuestWe really appreciate you taking the time to give us your feedback after your recent stay with us.I am very happy to hear that we were able to delight throughout your stay with us at the hotel and I am proud to hear that you found the experience was nice.I will share your feedback with the entire team. We are thrilled that you have chosen us for staying in Toulouse and we look forward to welcoming you 'Home' again soon. Kind regardsNadja HillhouseGeneral Manager

10/10 Fremragende

Sian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ideal!
Excellent location, ideal foe stopover before early flight or after late flight.
Overnattede 1 nat i december 2023
Svar fra GM den 20. dec. 2023
Dear SianThank you for taking the time to write a review for your most recent stay at Holiday Inn Express Toulouse Airport Hotel.I am delighted to read such a lovely review, which praises our staff for their efficiency and kindness. Rest assured, these amazing comments will be passed on to all members of staff, as they will be more than happy to hear these words. I hope to have the opportunity to welcome you back again soon in our property.Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

Anne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La navette nous attendait à 23h30 pour nous ramener à l’hôtel. Chambre propre et personnel super sympa
Overnattede 1 nat i december 2023
Svar fra GM den 20. dec. 2023
Chère AnneUn grand merci pour votre magnifique commentaire.Nous sommes véritablement heureux que vous ayez apprécié la situation, le confort,l'atmosphère paisible et soignée de notre établissement ...Ainsi que la grande gentillesse du personnel.Au plaisir de vous revoir parmi nous.Très cordialementNadja HillhouseDirectrice

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
50% du contrat rempli
Nous recherchons dans un hôtel un bon lit pour passer une bonne nuit et de l’eau chaude pour prendre une bonne douche. La moitié du contrat a été remplie , il n’y avait pas d’eau chaude. A la phrase rituelle de départ » tout c’est bien passé ? » j’ai évidement répondu que non, et je ne pensais pas que l’eau chaude était en option sinon je l’aurais prise… réponse: oui nous avons eu un problème d’eau chaude même nous nous n’en avions pas. Au revoir. Pas un geste commercial 120 euros la nuit…. Profit 1 service client 0
Overnattede 1 nat i december 2023
Svar fra GM den 20. dec. 2023
Bonjour Je vous remercie de votre commentaire constructif et de nous avoir fait confiance. Nous avons effectivement eu le jour de votre départ une panne d'eau pendant 45 minutes liée à une chaudière qui avait disjonctée . je m'en excuse pour le désagrément causé. Au plaisir de vous recevoir une nouvelle fois prochainement.Cordialement Nadja HillhouseDirectrice

10/10 Fremragende

Irma C

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
O hotel é muito bom, atendimento excelentes de todos funcionários. Porém, água da ducha não esquenta e o ar quente deixou a desejar também.
Overnattede 1 nat i december 2023
Svar fra GM den 20. dec. 2023
Estimada IrmaLe agradecemos el haberse tomado el tiempo para contarnos su experiencia en nuestro hotel. Reciba un saludo cordial y me mantengo a la espera de su visita en un futuro próximo. Reciba un saludo cordial y mi gratitud por adelantado por su tiempo. Nadja HillhouseGeneral Manager

8/10 Udmærket

Gael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra GM den 8. dec. 2023
Cher GaelNous vous remercions d’avoir posté cet avis. ! Nous sommes ravis d’apprendre que votre séjour a été agréable. Sachez que ce commentaire a ravi toute notre équipe et que vos remarques constructives ont bien été notées.A très bientôt, à l’ Holiday Inn Express Toulouse AirportSincèrement Nadja HillhouseDirectrice

8/10 Udmærket

Rita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra GM den 8. dec. 2023
Dear RitaThank you for dedicating some of your precious time to write a review for your most recent stay at the Holiday Inn Express Toulouse Airport Hotel. I was glad to read that you were satisfied by the hotel's customer service and professionalism. I should also say, thank you for praising the complimentary shuttle service, and rest assured that your comments have already been passed onto all the departments of the hotel. I hope to have the opportunity to welcome you once again soon in our property.Kind RegardsNadja Hillhouse General Manager

8/10 Udmærket

Barry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Got picked up quickly from shuttle point. Staff very kind and courteous. Rooms very spacious and clean. Bed very comfortable.
Overnattede 1 nat i november 2023
Svar fra GM den 8. dec. 2023
Dear BarryThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

florence

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
valeur sûre, super literie et super insonorisation
Overnattede 3 nætter i november 2023
Svar fra GM den 8. dec. 2023
Dear FlorenceThank you for taking the time to share your recent experience at the Holiday Inn Express with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Toulouse Airport. Sincerely,Nadja HillhouseGeneral Manager

10/10 Fremragende

Teresita

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We came early from a very tired trip, the lady in the counter was very very polite and helpful in responding to our needs 👍 Good choice!
Overnattede 1 nat i november 2023
Svar fra GM den 8. dec. 2023
Dear TeresitaThank you for your feedback, we appreciate all of our guests, especially those that take time out of their busy day to write a review about their stay. Reviews from our guests, be they good or bad, help us gauge what we are doing well and what we need to improve on. I am very sorry to hear that you are disappointed with our customer service.Once again I am sorry for not having any parking spaces available on this day as we were fully booked. I can assure you that you have not experienced our ordinarily nice standards of service. I hope we have the opportunity to restore your faith in us during your next visit to ToulouseKind RegardsNadja Hillhouse General Manager

10/10 Fremragende

Steve

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome stay
Awesome staff. Very accommodating to my needs!
Overnattede 1 nat i november 2023
Svar fra GM den 20. nov. 2023
Dear SteveThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Basic work accomodation right bybtyecairport
Overnattede 1 nat i november 2023
Svar fra GM den 13. nov. 2023
Dear StephenThank you for taking the time to write a report for your most recent stay at the Holiday Inn Express Hotel. I was glad to read that you had a great stay with us and that you enjoyed the service facilities as well as the location of our hotel. Your feedback is a motivation for myself and for our staff and their customer service behaviorI hope to have the opportunity to welcome you once again soon in our property. Kind Regards Nadja HillhouseGeneral Manager

6/10 Okay

Brent

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
No Early Morning Shuttle Bus
Although the actual room was nice and comfortable with some good none news English TV channels, there was not a proper restaurant in the hotel for dinner. Also there was not an early morning shuttle bus to the airport. Instead we had to pay €20 for a 5 minute taxi ride. Next time I would pay more and stay at the NH Airport Hotel.
Overnattede 1 nat i oktober 2023
Svar fra GM den 13. nov. 2023
Dear BrentThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay.Please kindly note that the complimentary shuttle service is available from 06:00 am to 11:30 pm.Thsi is also clealy mentionned on our Expedia web site .Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is simple and clean. The customer service we received from Christina is wonderful. She went above and beyond and made our stay very comfortable. We really appreciate her showing where we can dine out too. We had a great experience overall. Thank you!
Overnattede 1 nat i oktober 2023
Svar fra GM den 2. nov. 2023
Dear MichelleWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

SEBASTIAN DAVIS

Overnattede 1 nat i oktober 2023
Svar fra GM den 20. nov. 2023
Dear SebastianThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

Azer

Overnattede 1 nat i september 2023
Svar fra GM den 23. okt. 2023
Dear AzerThank you for taking the time to write a report for your most recent stay at the Holiday Inn Express Hotel. I was glad to read that you had a great stay with us and that you enjoyed the service facilities as well as the location of our hotel. Your feedback is a motivation for myself and for our staff and their customer service behaviorI hope to have the opportunity to welcome you once again soon in our property. Kind Regards Nadja HillhouseGeneral Manager

10/10 Fremragende

Pierre

Overnattede 1 nat i oktober 2023
Svar fra GM den 23. okt. 2023
Cher pierreNous vous remercions d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous.Dans l'attente du plaisir de vous accueillir lors d'un prochain séjour à Toulouse, toute l’équipe de Holiday Inn Express Toulouse Airport se tient à votre disposition pour toute demande.CordialementNadja HillhouseDirectrice

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice room, great breakfast & friendly staff.
Overnattede 1 nat i oktober 2023
Svar fra GM den 16. okt. 2023
Dear SteveThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra GM den 16. okt. 2023
Dear GuestThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

10/10 Fremragende

Robert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service from the staff
Overnattede 1 nat i oktober 2023
Svar fra GM den 16. okt. 2023
Dear RobertThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

Janet, Green Cove Springs

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Warm, friendly staff. Great light dining options in the bar. Outstanding buffet breakfast.
Overnattede 1 nat i oktober 2023
Svar fra GM den 16. okt. 2023
Dear janetWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

4/10 Dårligt

Raphael

Rejste med familie
Hotel bien mais relation commerciale nulle.
J'ai eu une contrainte personnelle qui m'a obligé à décaler mon séjour. La réservation ayant ete faite en non modifiable, je n'ai eu aucun geste pour un remboursement partiel. Rien. Aucun geste de l'hôtel. Alors que j'ai réservé plusieurs fois cet hôtel à titre professionnel et particulier. Aucun geste de hotels.com. Alors que je suis un client régulier avec plus de 5000 euros à titre professionnel...
Overnattede 1 nat i september 2023
Svar fra GM den 10. okt. 2023
Bonjour RaphaelJe vous remercie de votre commentaire constructif et de nous avoir fait confiance. Malheureusement il nous est pas possible d'agir sur les réservations non annulables et non modifiables .le système de la chaine ne le permets pas .C'est comme chez Air France ou Lufthansa ... un tarif non annulable et non remboursable est certes bien plus intéressant mais avec des contraintes de le prépayer et de ne pas pouvoir le changer .. peu importe les raisons qui vous amène à vouloir changer la date du séjour.Nous n'avons pas fait d'erreur mais faites attention de réserver le bon tarif lors de vos prochaines réservations peu importe l'hôtel.Au plaisir de vous recevoir une nouvelle fois prochainement.Cordialement Nadja HillhouseDirectrice

10/10 Fremragende

haluk

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good one
Parking was easy, Rooms were big enough. Breakfast was so so. I would stay here again
Overnattede 1 nat i oktober 2023
Svar fra GM den 9. okt. 2023
Dear gooed oneWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

8/10 Udmærket

Jeong-Yeol

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
직원 친절성
직원이 친절했습니다.
Overnattede 3 nætter i september 2023
Svar fra GM den 9. okt. 2023
Dear GuestThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

KERRI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect for the positioning yourself close to the airport. Check in staff was friendly and helpful, even late at night. Room was clean and comfortable.
Svar fra GM den 30. sep. 2023
Dear KERRIThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

10/10 Fremragende

Frank

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra GM den 2. nov. 2023
Dear FranckWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Fremragende

CATHY

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel proche aéroport Blagnac
Hôtel très agréable situé près de l’aéroport pour un départ matinal Service de navettes gratuites et possiblilite de laisser sa voiture pour 5€ la nuit Très bon Accueil Seul bémol les ouefs brouillés et bacon étaient froids au PDJ
Overnattede 1 nat i september 2023
Svar fra GM den 28. sep. 2023
CherJe vous remercie vivement d’avoir pris le temps de nous écrire cet élogieux commentaire constructif suite à votre récent séjour parmi nous.Nous sommes ravis de savoir que tout s’est déroulé pour le mieux, que vous avez été accueilli chaleureusement par l’ensemble de l’équipe et que vous avez apprécié votre chambre.J’espère avoir le plaisir de vous accueillir très prochainement,Bien à vousNadja HillhouseDirectrice

10/10 Fremragende

Ann

Overnattede 1 nat i september 2023
Svar fra GM den 28. sep. 2023
Chère AnnMerci beaucoup d'avoir pris le temps de nous laisser votre commentaire. Nous sommes vraiment heureux que vous ayez apprécié votre séjour parmi nous, et nous espérons vraiment de pouvoir vous accueillir à nouveau à Holiday Inn Express Toulouse Airport.Au plaisir de vous revoir .Très cordialementNadja HillhouseDirectrice