Dear Travis,Thank you for your wonderful review! We’re delighted to hear that you enjoyed our hotel, as well as our convenient location near shopping and restaurants.Your recommendation means a lot to us, and we look forward to welcoming you back for another excellent stay.Best regards,Roxanne CholiyGuest Relations Manager

Dear Chris,Thank you for sharing your feedback! We're sorry to hear about the inconvenience caused by the road construction, but we're glad to hear that our team, from the luggage assistance to the check-in staff, provided accommodating and sweet service. It's fantastic to hear that our bartender and restaurant manager went above and beyond to ensure you had an outstanding experience. We truly appreciate your recognition and hope to have the pleasure of welcoming you back soon!

Dear Kate,Thank you for taking the time to share your feedback with us. We understand the importance of affordability, especially when attending a work conference. We continuously strive to offer competitive rates while maintaining the quality of our services and facilities. Your comments will be taken into consideration as we review our pricing structure to ensure we provide the best value for our guests. We hope that despite this, you found value in your stay with us and that we have the opportunity to welcome you back in the future.

Dear Sheldon,We truly appreciate your feedback about your stay with us!We are also glad to hear that you have enjoyed the helpful service from our team, our great location was convenient for you and the Proof Bar experience was awesome. We look forward to welcoming you back for your future stay!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Kiriaki,Thank you for your kind words! We're thrilled to hear that you received great service and found our front desk team polite and accommodating. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.We look forward to welcoming you back soon.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Marcus,Thank you so much for your feedback about your recent stay at our hotel!It is amazing to hear that you had an enjoyable stay, and highly rated our staff as well as the services provided. We hope to welcome you back soon for your next stay with us!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Jeannie,We are truly grateful for your feedback!We are also happy to know that you enjoyed our High Tea at the Signatures Restaurant. We apologize that the Wifi connection did not meet your expectation and we will address it with our IT team to ensure that improvements are made for a more seamless experience for all our guests.Thank you for your input and we look forward to your future stay at The Yorkville Royal Sonesta!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Farbod,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize that the service provided at our hotel did not meet your expectation. Our team will work diligently to ensure that our guests will get our high level of service we are known for.We highly appreciate your input and we hope to have a chance to welcome you back to our hotel for a more pleasant experience.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Jim,Thank you so much for your feedback! We are delighted to know that you loved our prime location and had a pleasant stay with us.We look forward to welcome you back to our hotel soon!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Simon,Thank you for sharing your feedback with us!We are pleased to know that you have enjoyed your stay with us. We are looking forward to welcoming you back.Best regards,Roxanne CholiyGuest Relations Manager

Dear Michael,Thank you for your understanding during the road construction around our hotel. We're glad to hear that despite the inconvenience, you still had a positive experience with us. Our team works hard to minimize any disruptions caused by external factors, and we appreciate your recognition of their efforts.We hope that you will choose to stay with us again in the future, and we look forward to providing you with an even better experience once the roadwork is complete. Warm regards,Roxanne CholiyGuest Relations Manager

Dear Solomon,Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our hotel and that our staff made a positive impression on you. We hope to have the pleasure of welcoming you back again soon for another exceptional stay.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Laura,We appreciate your feedback about your recent stay with us.We are pleased to know that you've enjoyed our restaurant as well as our prime location.We hope to have a pleasure of welcoming you back to our hotel.Best regards,Roxanne CholiyGuest Relations Manager

Dear Andrew,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an overall positive experience during your stay and we appreciate your input.We apologize for the issues you encountered with the pillows and the gym equipment. Your comments have been shared with our team, and we will work to ensure that firmer pillow options are available to our guests and that the gym equipment is promptly functional.Regarding the additional fees, we understand your concerns and will certainly take them into consideration as we strive to enhance our guest experience.Thank you for choosing The Yorkville Royal Sonesta, and we hope to welcome you back again in the future.Sincerely,Roxanne CholiyGuest Relations Manager

Dear Safina,Thank you for taking the time to share your feedback. We're delighted to hear that you found our hotel clean and our staff friendly.If there's anything specific you feel we could improve upon to enhance your experience next time, please don't hesitate to let us know. We hope to welcome you back again soon.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Peter,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the construction around the property and the limited access to the entrance.Please rest assured that we are working to minimize any disruptions caused by the construction, and we appreciate your understanding during this time. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Neal,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great location, excellent service, and comfortable rooms.We look forward to welcoming you back for another great stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Scott,Thank you so much for your fantastic review! We're delighted to hear that your stay at The Yorkville Royal Sonesta exceeded your expectations and that you found our staff to be exceptional.We appreciate your understanding regarding the construction on the Bloor street. While it's unfortunate that it caused some inconvenience, we're pleased to know that it didn't detract from your overall experience.It was our pleasure to have you with us, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Nick,Thank you for sharing your feedback. We're delighted to hear that you found our hotel's location to be convenient for your needs.We hope to welcome you back for another pleasant stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Laura,Thank you for taking the time to share your feedback with us. We're thrilled to hear that everything about your stay was very good!We look forward to welcoming you back for another excellent experience in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Aline,Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and found our room spacious and immaculate. It's great to know that you had a comfortable rest on our cozy bed and pillows.We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Farhana,Thank you for your review and for choosing to stay with us. We're delighted to hear that overall you had a great stay.We apologize for any inconvenience caused by the internet connection. Rest assured, we'll address this issue with our IT team to ensure a more reliable connection for our guests.We appreciate your feedback and hope to have the opportunity to welcome you back for an even better stay.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Joseph,Thank you for sharing your feedback with us regarding your recent stay. We're sorry to hear that your experience did not meet your expectations.We apologize for any lapses in cleanliness and for any interactions with our staff that did not meet our usual standards of friendliness and professionalism.We take your comments seriously and will address them with our team to ensure that similar issues do not occur in the future.Thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Sandra,We are delighted to hear that you enjoyed your stay with us!We can't wait to welcome you back for another great experience. If there's anything specific you'd like for your next visit, just let us know!Warm regards,Roxanne CholiyGuest Relations Manager

Dear David,Thank you for taking the time to share your detailed feedback with us. We're thrilled to hear that our front desk staff were able to provide you with a lovely suite facing south for your mom's birthday celebration, along with the delightful chocolate-covered strawberries. We're pleased that you found the beds comfortable and appreciated the complimentary water, although we apologize for any inconvenience caused by the water pressure being lower than expected. Your comment regarding the lack of assistance with baggage upon your late arrival is duly noted, and we'll work to improve this aspect of our service.Regarding your observations about the need for refurbishment, we appreciate your feedback. We continually assess our property's condition and strive to maintain high standards. Your input will certainly be taken into consideration as we plan for future updates.We look forward to welcoming you back again!

Dear Andrew,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location, excellent service, and awesome rooms during your stay with us.We truly appreciate your feedback and your recommendation. We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,

Dear Charles Edward,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay with us, especially our friendly staff, bar & restaurant, and proximity to the ROM.We hope to welcome you back soon for another wonderful experience.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Munteanu,Thank you for sharing your feedback with us! We're thrilled to hear that you had a great experience during your stay.We're delighted that you enjoyed our excellent restaurant, bar, and pool. It's also wonderful to know that you found our staff to be nice and friendly. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Cassio Emmanuel,Thank you for your review and for choosing our hotel.We are looking forward to welcome you back!Warm regards,Roxanne CholiyGuest Relations Manager

Dear James,Thank you for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us.We're delighted that you found our staff to be friendly, enjoyed the good food, and liked your room. It's also fantastic to know that you appreciated our great location.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Wendy,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at our hotel and found it to be nice, clean, and appreciated our prime location.We're glad that you enjoyed the restaurant staff and food. It's great to hear that you found our gym facilities satisfactory and that you enjoyed the indoor pool. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Jason,We are so happy you had a great stay with us. We look forward to welcoming you back again!

Dear Geoffrey,We are pleased to know that you've enjoyed your stay and thank you for choosing our hotel.We are looking forward to welcome you back soon!Best regards,Roxanne CholiyGuest Relations Manager

Dear Susan,We are so happy to hear that you've enjoyed your stay with us!We are pleased to know that you've liked the service from our team, the amenities of the hotel as well as our prime location.Thank you for choosing our hotel and we are looking forward to welcoming you back.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Andrew,Thank you for your wonderful review! We're thrilled to hear that you love our hotel, especially our great location and staff.We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future!Best regards,Roxanne CholiyGuest Relations Manager

Dear Umedjon,Thank you for taking the time to share your feedback with us. We're deeply sorry to hear about the issues you experienced during your stay.We apologize for any inconvenience caused by the noise and will address the issue with our engineering team to ensure it is resolved promptly.Additionally, we appreciate your feedback regarding our staff's attentiveness and the condition of your room. Rest assured, we will review these concerns with our team to ensure that we provide proactive and attentive service, and we will address any maintenance issues to maintain the quality of our accommodations.We value your feedback as it helps us improve our services and facilities to better meet the needs of our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Best regards,Roxanne CholiyGuest Relations Manager

Dear Erin,We appreciate your feedback!Thank you for choosing our hotel and we are looking forward to welcome you back.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Teresa,We are pleased to hear you had a great stay with us. We look forward to welcoming you back again!

Dear Miranda,We are pleased to hear you had a great stay with us. We look forward to welcoming you back again!

Dear Sam,Thank you for sharing your feedback with us.We're very sorry to hear that your experience with us did not meet your expectations. We apologize for any inconvenience. We hope to have a chance to welcome you back in the future for a more pleasant stay! Warm regards,Roxanne CholiyGuest Relations Manager

Dear Yvon,Thank you for sharing your feedback with us! We're thrilled to hear that you found our staff helpful and enjoyed our great rooms. We can't wait to welcome you back for another enjoyable stay!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Zhen,We are pleased to know you've enjoyed your stay with us!We are looking forward to welcome you back soon!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Laura,Thank you for your fantastic review! We're delighted to hear that you found our hotel super comfy and clean, and that you enjoyed our great dining options, as well as our pool and gym facilities. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Andrew,Thank you for choosing our hotel and we are looking forward to welcome you back soon!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Denise,Thank you for choosing our hotel.We look forward to the opportunity to welcome you back!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Denise, Thank you for your wonderful review! We're thrilled to hear that our hotel's location was perfect for your visit to U of T. We're also delighted that you enjoyed our amenities, including our gym, pool and sauna. We hope to welcome you back again for another great stay!Sincerely, Roxanne Choliy Guest Relations Manager

Dear Derek,Thank you for choosing our hotel and we look forward to welcome you back in the future!Sincerely,Roxanne CholiyGuest Relations Manager

Dear Melissa,Thank you for your kind words! We're thrilled to hear that you enjoyed our beautiful property and found our staff to be friendly. We hope to have the pleasure of welcoming you again soon!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Brianne,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our breakfast to be amazing. It's fantastic to know that your room provided a wonderful environment for working from.We appreciate your feedback and hope to have the pleasure of welcoming you back for another delightful experience in the future.Warm regards,Roxanne CholiyGuest Relations Manager