Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 1122 af i alt 1596 anmeldelser" "
10 - Fremragende
1.122
Bedømmelse på 8 − Udmærket. 316 af i alt 1596 anmeldelser" "
8 - Udmærket
316
Bedømmelse på 6 − Okay. 83 af i alt 1596 anmeldelser" "
6 - Okay
83
Bedømmelse på 4 − Dårligt. 43 af i alt 1596 anmeldelser" "
4 - Dårligt
43
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 1596 anmeldelser" "
2 - Forfærdeligt
32
9,6/10
Rengøring
9,4/10
Service og personale
9,2/10
Faciliteter
9,4/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Mikal
Rejste med familie, Rejste i en gruppe, Rejste med kæledyr
28. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was really friendly. Except the woman who worked in the gift shop. We spent a few hundred dollars in the gift shop and she wanted us to bag our own purchases because she wanted to help the next customer. Very unprofessional.
Mikal
Overnattede 1 nat i maj 2024
10/10 Fremragende
Franklin
Rejste med familie
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was an excellent hotel and a very pleasant stay. The amenities were great, the location was anwesome and the people were wonderful.
Franklin
Overnattede 3 nætter i maj 2024
10/10 Fremragende
EmadEddin, Guelph
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, easy check in and out, clean room and the most important for me was the elevator is easy and fast to my floor #17
EmadEddin
Overnattede 2 nætter i maj 2024
Svar fra Ciaran den 25. maj 2024
Dear EmadEddin, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
ishtiaq
24. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location
ishtiaq
Overnattede 2 nætter i maj 2024
Svar fra Ciaran den 25. maj 2024
Dear Ishtiaq, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
4/10 Dårligt
John
22. maj 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
John
Overnattede 2 nætter i februar 2024
Svar fra Ciaran den 25. maj 2024
Dear John, Firstly, thank you for taking the time to share your feedback on your recent visit to Intercontinental Toronto Centre. Your feedback is very much valued and is important to us. I would be most grateful if you would be willing to speak to me regarding your stay. It is only through receiving and acting on valuable feedback such as yours, that we can endeavour to make the necessary changes to further enhance the hotel’s service delivery. If you are willing to speak to me I would be pleased to give you a call at a time of your convenience. Kind Regards, Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
art
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
art
Overnattede 1 nat i maj 2024
Svar fra Ciaran den 25. maj 2024
Dear Art, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Yingshi
Rejste med familie
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient, clean
Yingshi
Overnattede 2 nætter i maj 2024
Svar fra Ciaran den 25. maj 2024
Dear Yingshi, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Ghada, Ottawa
Rejste med familie
21. maj 2024
Overall good
Ghada
Overnattede 3 nætter i maj 2024
Svar fra Ciaran den 21. maj 2024
Dear Ghada, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager
10/10 Fremragende
Justin
Rejste med familie og småbørn
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to Rogers Centre, nice property, very clean
Justin
Overnattede 3 nætter i maj 2024
Svar fra Ciaran den 21. maj 2024
Dear Justin, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager
10/10 Fremragende
Lynne
21. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location to all the sights that’s we wanted to see.
Lynne
Overnattede 2 nætter i maj 2024
Svar fra Ciaran den 21. maj 2024
Dear Lynne, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager
10/10 Fremragende
Rio
Rejste med familie og småbørn
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is our home in Toronto! Its clean, spacious, family-friendly, and love that it has Nespresso machine! Will be coming back for sure!
Rio
Overnattede 2 nætter i maj 2024
Svar fra Ciaran den 21. maj 2024
Dear Rio, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager
10/10 Fremragende
Destiney
Rejste med partner
19. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel
Destiney
Overnattede 4 nætter i februar 2024
Svar fra Zelaikha Rahimi den 20. maj 2024
Dear Destiney, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre.It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Sincerely, Zelaikha Rahimi Assistant Front Office Manager
6/10 Okay
Roberta
Rejste med familie
19. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Asked for a room with a view since we travelled 5 hours to Toronto-we were given a view of the Go rain tracks and back of the building. Walking distance to theatres.
Roberta
Overnattede 1 nat i maj 2024
Svar fra Zelaikha Rahimi den 20. maj 2024
Dear Roberta , Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the view from your room and the room availability upon check-in.We understand the importance of a pleasant view and the expectation of room availability, especially after a long journey. Rest assured, we’ll review our room allocation procedures to ensure a smoother experience for our guests in the future.We appreciate your candid review, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Zelaikha RahimiAssistant Front Office Manage
10/10 Fremragende
Craig
Rejste med familie
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice property. Easy walk to the Blue Jays game.
Craig
Overnattede 1 nat i maj 2024
Svar fra Zelaikha Rahimi den 19. maj 2024
Dear Craig, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre.It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged.Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future.Sincerely,Zelaikha Rahimi Assistant Front Office Manager
8/10 Udmærket
David
16. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A
David
Overnattede 2 nætter i maj 2024
Svar fra Ciaran den 17. maj 2024
Dear David, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
2/10 Forfærdeligt
Jessica
11. maj 2024
Synes ikke om: Service og personale
Jessica
Overnattede 3 nætter i maj 2024
Svar fra Zelaikha Rahimi den 13. maj 2024
Dear Jessica , I'm deeply sorry to hear about your experience. Rest assured, we take allegations like this very seriously. Our team has conducted a thorough audit, and it shows that only you and your boyfriend had access to your room during the time in question. We understand your concerns and are committed to ensuring the safety and security of all our guests. We apologize for any distress this incident may have caused and appreciate your feedback. If there's anything else we can do to address your concerns, please don't hesitate to reach out.Kind regards, Zelaikha RahimiAssistant front Office Manager
8/10 Udmærket
Daniel
7. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rien de négatif, endroit bien pour toutes
Daniel
Overnattede 2 nætter i maj 2024
Svar fra Ciaran den 8. maj 2024
Dear Daniel, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager
10/10 Fremragende
Mitzi Donabel, Kansas City
Forretningsrejsende, Rejste i en gruppe
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay and experience! We would come stay again in a heartbeat
Mitzi Donabel
Overnattede 4 nætter i maj 2024
Svar fra Ciaran den 8. maj 2024
Dear Mitzi, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager
10/10 Fremragende
Xu
2. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Xu
Overnattede 5 nætter i april 2024
Svar fra Ciaran den 3. maj 2024
Dear Xu, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager
10/10 Fremragende
KiM
Rejste med partner
30. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, close to Billy Bishop, restaurants & Roger’s centre, amazing room, great staff, concierge was extremely helpful!
KiM
Overnattede 2 nætter i april 2024
Svar fra Ciaran den 3. maj 2024
Dear Kim, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager
4/10 Dårligt
Lillian
Rejste med familie
28. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property was nice but all we could get as far a view from our window is train tracks. We checked in at 4 pm as was staded on my reservation and all the room where given out all ready. First room we seen a roof, second one the tracks. For the amount we paid the lower rooms should be cheaper.
Lillian
Overnattede 1 nat i april 2024
Svar fra Zelaikha Rahimi den 28. apr. 2024
Dear Lillian , Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the view from your room and the room availability upon check-in.We understand the importance of a pleasant view and the expectation of room availability, especially after a long journey. Rest assured, we’ll review our room allocation procedures to ensure a smoother experience for our guests in the future.We appreciate your candid review, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Zelaikha RahimiAssistant Front Office Manager
10/10 Fremragende
Lizzete, Rowlett
24. apr. 2024
Lizzete
Overnattede 4 nætter i december 2023
Svar fra Ciaran den 14. maj 2024
Dear Lizzete, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Juan
Rejste med familie
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved the view towards CN Tower.
Juan
Overnattede 2 nætter i april 2024
Svar fra Michael Kashan den 24. apr. 2024
Good Afternoon Juan,Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay.We are thrilled to hear you enjoyed your full experience with us.We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager
10/10 Fremragende
Zachary, Elmira
Rejste med partner
20. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel check in was great, all employees very nice
Zachary
Overnattede 1 nat i april 2024
Svar fra Ciaran den 20. apr. 2024
Dear Zachary,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Jaskeeerat
Rejste med partner
18. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Jaskeeerat
Overnattede 3 nætter i marts 2024
Svar fra Ciaran den 20. apr. 2024
Dear Jaskeeerat,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'DwyerGuest Relations Manager
8/10 Udmærket
William
16. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
William
Overnattede 1 nat i april 2024
Svar fra Ciaran den 20. apr. 2024
Dear William,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Tori
15. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tori
Overnattede 1 nat i april 2024
Svar fra Ciaran den 16. apr. 2024
Dear Tori, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
8/10 Udmærket
Edward
15. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Edward
Overnattede 1 nat i februar 2024
Svar fra Ciaran den 16. apr. 2024
Dear Edward, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
MAVY
Rejste med partner
14. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
MAVY
Overnattede 3 nætter i april 2024
Svar fra Ciaran den 15. apr. 2024
Dear Mavy,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Maria B
14. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel
Maria B
Overnattede 1 nat i april 2024
Svar fra Ciaran den 15. apr. 2024
Dear Maria B,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Helia
Rejste med partner
14. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to everything
Helia
Overnattede 1 nat i april 2024
Svar fra Michael Kashan den 14. apr. 2024
Good Morning Helia, Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay with us. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael KashanFront Office Manager
6/10 Okay
Daniel
14. apr. 2024
Synes ikke om: Service og personale
We were here at 3 for check in and didn’t get our room till 5:45.
Late for dinner reservations and for the hockey game
Daniel
Overnattede 1 nat i april 2024
Svar fra Michael Kashan den 14. apr. 2024
Good Morning Daniel, Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay with us. We are so sorry to hear you were not able to check in till 5:45pm. I will investigate to see why this happened, and ensure it doesn't happen again to any future guests. We hope to have the pleasure of welcoming you back in the near future to have a chance to make it a perfect stay. Please contact me directly for an early check in on your next booking. Kind Regards, Michael KashanFront Office Manager
10/10 Fremragende
Victoria
Rejste med partner
12. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was very clean and conveniently located. Only complaint is valet parking fees and garage fees.
Victoria
Overnattede 4 nætter i marts 2024
Svar fra Michael Kashan den 14. apr. 2024
Good Morning Victoria, Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay with us. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael KashanFront Office Manager
10/10 Fremragende
Michael D, Wyses Corner
Rejste med familie
11. apr. 2024
Overall very good experience at this property. Junior suite was fairly well appointed, with excellent views of the CN Tower and Roger’s Centre.
Staff were friendly and the drive they arranged to the airport was a newer Cadillac with a very friendly driver.
Super close to the Rogers Centre and lovely look. Wife used spa facilities and was very pleased.
Highly recommend this hotel. Excellent restaurant in the Azure with great staff and good breakfast.
Great experience and one of the better hotels I’ve stayed at in downtown Toronto over the years.
Michael D
Overnattede 2 nætter i april 2024
Svar fra Michael Kashan den 14. apr. 2024
Good Morning Michael D, Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay with us. We are thrilled to hear you enjoyed your full experience with us, from the spa, to Azure restaurant, and view from your room. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael KashanFront Office Manager
10/10 Fremragende
Robbie
Rejste med partner
11. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, super convenient, lovely staff, it was all great!
Robbie
Overnattede 2 nætter i marts 2024
Svar fra Michael Kashan den 14. apr. 2024
Good Morning Robbie,Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay.We are thrilled to hear you enjoyed your full experience with us, especially the lovely staff. We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager
10/10 Fremragende
EUNKYUNG
Rejste med familie, Forretningsrejsende
11. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very kind to the customer.
EUNKYUNG
Overnattede 1 nat i april 2024
Svar fra Michael Kashan den 14. apr. 2024
Good Morning EUNKYUNG,Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay.We are thrilled to hear you enjoyed your full experience with us.We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager
10/10 Fremragende
Derek
Forretningsrejsende
11. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Derek
Overnattede 1 nat i april 2024
Svar fra Michael Kashan den 14. apr. 2024
Good Morning Derek,Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay.We are thrilled to hear you enjoyed your full experience with us.We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager
10/10 Fremragende
susan
Forretningsrejsende
11. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location. Right next Union Station and to the UP if you need to get to and from the airport. Very clean. Connected to the convention centre. Room was spacious and the bathroom had a great shower!
susan
Overnattede 3 nætter i april 2024
Svar fra Michael Kashan den 14. apr. 2024
Good Morning susan, Thank you so much for choosing The Intercontinental Toronto for your recent stay with us. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael KashanFront Office Manager
8/10 Udmærket
Chris
9. apr. 2024
Chris
Overnattede 2 nætter i april 2024
Svar fra Zelaikha Rahimi den 29. apr. 2024
Dear Chris, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Zelaikha RahimiAssistant Front Office Manager
10/10 Fremragende
William
Rejste med partner
9. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location - CN Tour, Ripley’s, Rogers Centre and more only a 5 minute walk
William
Overnattede 1 nat i april 2024
Svar fra Ciaran den 10. apr. 2024
Dear William,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards,Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Ramsey
6. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ramsey
Overnattede 1 nat i april 2024
Svar fra Ciaran den 10. apr. 2024
Dear Ramsey,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards,Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Tania
5. apr. 2024
Tania
Overnattede 1 nat i april 2024
Svar fra Ciaran den 26. apr. 2024
Dear Tania, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'DwyerGuest Relations Manager
8/10 Udmærket
William, Glen Allen
5. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
William
Overnattede 6 nætter i marts 2024
Svar fra Ciaran den 6. apr. 2024
Dear William,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
PK
5. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
PK
Overnattede 3 nætter i marts 2024
Svar fra Ciaran den 6. apr. 2024
Dear PK,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager
10/10 Fremragende
Katherine
4. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good service
Katherine
Overnattede 1 nat i april 2024
Svar fra Aranza Escotoverri, Guest Services Manager den 4. apr. 2024
Dear Katherine,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. Your kind comments are greatly appreciated. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. We hope to have the pleasure of welcome you back soon! Warm regards
10/10 Fremragende
Michael
Forretningsrejsende
3. apr. 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant and friendly staff. Parking price is high...but you can't beat valet on Front Street chaos.
Michael
Overnattede 1 nat i april 2024
Svar fra Aranza Escotoverri, Guest Services Manager den 4. apr. 2024
Dear Michael,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. Your kind comments are greatly appreciated. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. We hope to have the pleasure of welcome you back soon! Warm regards
6/10 Okay
Crystal
3. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Crystal
Overnattede 3 nætter i marts 2024
Svar fra Ciaran den 4. apr. 2024
Dear Crystal,Firstly, thank you for taking the time to share your feedback it is very much valued and is important to us. However, I am disappointed to read that you did not have an entirely positive experience during your recent stay with us. I would be most grateful if you could share further information on your stay with me/us. It is only through receiving and acting on valuable feedback such as yours, that we can endeavor to make the necessary changes to further enhance the hotel’s service delivery. Please accept our apologies for the shortfall in service and for failing to meet your expectations on this occasion. Thank you once again for your feedback. I look forward to your response.Yours sincerely Ciaran O'Dwyer Guest Relations Manager
8/10 Udmærket
Todd
3. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todd
Overnattede 1 nat i marts 2024
Svar fra Ciaran den 4. apr. 2024
Dear Todd, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'Dwyer Guest Relations Manager
10/10 Fremragende
Wendy
2. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great customer service
There was no food court just a restaurant
Wendy
Overnattede 2 nætter i marts 2024
Svar fra Zelaikha Rahimi den 2. apr. 2024
Dear Wendy , Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. Your kind comments are greatly appreciated. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. We hope to have the pleasure of welcome you back soon! Warm regards, Zelaikha Rahimi Assistant front Office Manager
10/10 Fremragende
JEFF
Rejste med familie
2. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place great rates and staff amazing respectful professional and fun
JEFF
Overnattede 1 nat i april 2024
Svar fra Zelaikha Rahimi den 2. apr. 2024
Dear Jeff , Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. Your kind comments are greatly appreciated. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. We hope to have the pleasure of welcome you back soon! Warm regards, Zelaikha Rahimi Assistant front Office Manager