Mødefaciliteter

Anmeldelser af Sheraton Centre Toronto Hotel

4 out of 5

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 1086 af i alt 1752 anmeldelser" "
Bedømmelse på 8 − Udmærket. 375 af i alt 1752 anmeldelser" "
Bedømmelse på 6 − Okay. 127 af i alt 1752 anmeldelser" "
Bedømmelse på 4 − Dårligt. 83 af i alt 1752 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 81 af i alt 1752 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have never experienced such excellent service and hospitality by ALL STAFF as we did on this our first stay at the Sheraton. It was unbelievable.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Dilip, Edison

Water leakage led to changing of hotel room and kept in another hotel alrogether. Had to break with the group we were traveling with
Overnattede 1 nat i maj 2024

10/10 Fremragende

Rebecca

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always great service and clean rooms.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 27. maj 2024
Dear Mike, On behalf of our team at Sheraton Centre Toronto, thank you for the excellent rating. We are delighted to know you had a great time while here and that we met all of your expectations. We enjoyed having you, and we hope to continue to be your hotel of choice whenever you return to Toronto.Tim ReardonGeneral Manager

10/10 Fremragende

Kristen

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous hotel with amazing staff who will offer help in any way they can. We always choose the Sheraton in downtown Toronto because there are never issues with parking a very large truck, valet is quick, dining options are endless and everything you need is within walking distance.
Overnattede 1 nat i maj 2024

10/10 Fremragende

sheldon

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing house house keeping, and Valet parking
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 24. maj 2024
Dear Sheldon, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know our team made your stay so memorable. We appreciate the acknowledgment of our hard-working housekeeping team, and we look forward to sharing your compliments with them. It is also wonderful to know that you found the convenience of our valet parking service to your liking. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area! Tim Reardon, General Manager

6/10 Okay

mark

Rejste med familie
One of the most comfortable beds I have ever slept in. Just amazing. Too bad the price is a little high. And really guys, charging that much for food. Come on guys, you have totally nail the bed/sleeping part of it, now do ALOT better with the rest.
Overnattede 4 nætter i maj 2024
Svar fra General Manager den 24. maj 2024
Dear Mark, Thank you for choosing to stay with us and for your feedback. We are glad to know you overall had a pleasant stay and that our comfortable beds enhanced your time with us. That said, we apologize for not meeting your expectations concerning food pricing. We take the feedback from our valued guests seriously and assure you that we take careful consideration to be competitively priced for our area and season. Thank you again, and we hope you will choose us the next time you visit the area. Tim Reardon, General Manager

10/10 Fremragende

Delma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is perfect nice and clean, staff receptionists are great except the valet parking service is poor
Overnattede 1 nat i maj 2024

10/10 Fremragende

Andrew

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice, old fashioned, upscale hotel, 20 min walk to Skydome and CN tower tourist area. Very helpful staff
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Andrew, Thank you for choosing Sheraton Centre Toronto Hotel and for your high rating. We are pleased you enjoyed our well-maintained property and convenient location. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. Thank you once more, and we hope you will choose us again the next time you visit Toronto. Tim Reardon,General Manager

8/10 Udmærket

Susan

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
You will find it hard to find the included breakfast. Once you found a place to sit and get a waiter the food was excellent.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 17. maj 2024
Dear Susan, Thank you for choosing Sheraton Centre Toronto Hotel and for your feedback. We hope your overall stay was pleasant. While we are glad you loved the delicious breakfast, we are sorry for the difficulties in finding a table. We are always looking to improve our guest experience; therefore, we appreciate your comments. It was a pleasure hosting you, and we hope to see you again soon. Tim Reardon,General Manager

10/10 Fremragende

Ming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Luc, Ottawa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location
Overnattede 1 nat i maj 2024

6/10 Okay

Miri

Synes godt om: Rengøring, service og personale
It was kind of run down looking in the rooms. Also the room we were in had problems with internet for the TV. They were supposed to fix it the second day and when we got back at almost 10pm it was still broken. They moved our room which was nice but also a pain late at night. I asked them what happens if the second room also has internet issues. They assured me it wouldn’t but sure enough it didn’t work. So at almost 1030 pm we had to wait for the engineer and he did fix it but it was so late. I feel they should have offered something for all that trouble.
Overnattede 4 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Miri, Thank you for relaying your comments and letting us know about your feedback. We are sorry to hear that your guest room fell short of your expectations. We take the feedback from our valued guests seriously and seek to improve based on your comments. Moreover, we apologize for the specific issue related to the television in the rooms assigned to you and the delay in resolving it which caused frustrations. Your patience is valued, and we will utilize your feedback to better our guest service. We hope you will allow us to host you again.Tim Reardon,General Manager

10/10 Fremragende

Michelle

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Michelle, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Sheraton Centre Toronto Hotel.Tim Reardon,General Manager

8/10 Udmærket

Nanor

Overnattede 1 nat i februar 2024

10/10 Fremragende

errol

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great and friendly!
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 12. maj 2024
Dear Errol, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. It was a pleasure having you at Sheraton Centre Toronto Hotel, and we look forward to welcoming you back to Sheraton Centre Toronto Hotel.Tim Reardon,General Manager

2/10 Forfærdeligt

ali

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
worst experience i had
Overnattede 1 nat i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Ali, Thank you for taking the time to post your review. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Tim Reardon,General Manager

10/10 Fremragende

Jason

Overnattede 1 nat i maj 2024
Svar fra General Manager den 27. maj 2024
Dear Jason, It was a pleasure receiving your fantastic rating for Sheraton Centre Toronto. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Tim ReardonGeneral Manager

10/10 Fremragende

Diane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra General Manager den 1. maj 2024
Dear Diane, On behalf of our team at Sheraton Centre Toronto Hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our city.Tim ReardonGeneral Manager

10/10 Fremragende

Sara

Great atmosphere
Overnattede 1 nat i april 2024
Svar fra General Manager den 4. maj 2024
Dear Sara, Thank you for choosing the Sheraton Centre Toronto Hotel for your trip to our city. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We are glad you were pleased with all our services and that you had a comfortable time in our accommodations. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Tim Reardon,General Manager

10/10 Fremragende

Alexandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Richard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very pleasant checkin and decent in-room menu.
Overnattede 1 nat i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Richard, Thank you for choosing the Sheraton Centre Toronto Hotel for your recent stay. We are pleased you enjoyed our seamless check-in experience and room service menu. Thank you once more, and we hope to have you back with us again soon.Tim ReardonGeneral Manager

8/10 Udmærket

Eduardo, Dallas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

6/10 Okay

Huda

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 2 nætter i april 2024
Svar fra General Manager den 22. apr. 2024
Dear Huda, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Tim Reardon,General Manager

10/10 Fremragende

Sunghan, Greenville

Overnattede 4 nætter i april 2024

10/10 Fremragende

Elo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the view over Toronto City Hall.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 20. apr. 2024
Dear Elo, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! We are thrilled that your experience was perfect from beginning to end and that you particularly enjoyed the view. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Tim Reardon,General Manager

8/10 Udmærket

Deborah

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really nice area and able to walk to dinner and sightseeing
Overnattede 1 nat i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Tina, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim ReardonGeneral Manager

6/10 Okay

Nancy

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
The toilet wasn't flushing, we had to get it fixed. There weren't toothbrush and slippers provided, we had to ask for it.
Overnattede 1 nat i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Nancy, Thank you for reviewing your stay. We strive to provide fresh, comfortable accommodations to every guest, so we are genuinely sorry for the issues you experienced. We appreciate you bringing this to our attention, and we will address these with the relevant teams. We hope you will consider returning the next time you are in the area.Tim Reardon,General Manager

10/10 Fremragende

Madison

Overnattede 1 nat i april 2024
Svar fra General Manager den 5. maj 2024
Dear Madison, On behalf of our team at Sheraton Centre Toronto Hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Tim Reardon,General Manager

8/10 Udmærket

will

Overnattede 1 nat i april 2024

10/10 Fremragende

Teresa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location —we walked to dinner and a show! Beautiful rooms and lobby area. Will definitely book again.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 14. apr. 2024
Dear Teresa, Thank you for sharing your experience with the Sheraton Centre Toronto Hotel. We are delighted to hear that you enjoyed the convenience of our excellent location, allowing you to explore the area easily. It is wonderful to know that you found our rooms and lobby area beautiful, providing a comfortable and inviting atmosphere during your stay. We appreciate your positive feedback and are thrilled to hear that you plan to visit us again. We look forward to welcoming you back and ensuring another enjoyable stay for you.Tim Reardon,General Manager

10/10 Fremragende

Soraya

Overnattede 1 nat i april 2024

10/10 Fremragende

Alyssa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved how central Sheraton was to shopping centers/ dining options. Everything was walkable The staff was excellent, the room was clean. 10/10 experience
Overnattede 2 nætter i april 2024

10/10 Fremragende

Natalie

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 1 nat i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Natalie, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know our team made your stay so memorable. We appreciate the acknowledgment of our hard-working team, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town!Tim Reardon,General Manager

10/10 Fremragende

Brianne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this hotel! It was clean and spacious. I wish the rooms would’ve been sound proofed because we did hear people in the hallway constantly. Also the garden/terrace area was not open at the time we went (April) which was a big let down after seeing the gorgeous pictures online. There is self parking right across the street in a ramp which has an underground walkway to stay out of the elements. Security was prominent on property so no problems were even possible. All staff was very nice and informative. We didn’t eat here so I can’t rate any food services. Bed was very comfy and we had a nice view of Nathan Phillips Square out the window.
Overnattede 1 nat i april 2024

10/10 Fremragende

Vanessa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved my stay!
Overnattede 1 nat i marts 2024
Svar fra General Manager den 9. apr. 2024
Dear Vanessa, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! We are thrilled that your experience was perfect from beginning to end. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Tim Reardon,General Manager

8/10 Udmærket

Susan

Overnattede 2 nætter i april 2024
Svar fra General Manager den 22. maj 2024
Dear Susan, Thank you for sharing the nice rating about your experience at Sheraton Centre Toronto Hotel. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Tim Reardon,General Manager

10/10 Fremragende

Gordon

Overnattede 2 nætter i marts 2024
Svar fra General Manager den 26. apr. 2024
Dear Gordon, Thanks for the nice rating! We are delighted your time at the Sheraton Centre Toronto Hotel was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Tim ReardonGeneral Manager

10/10 Fremragende

Shane

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very central
Overnattede 1 nat i marts 2024

10/10 Fremragende

Evangeline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing stay feel so relaxing
Overnattede 1 nat i marts 2024
Svar fra General Manager den 4. apr. 2024
Dear Evangeline, Thank you for choosing the Sheraton Centre Toronto Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Tim Reardon,General Manager

10/10 Fremragende

Lochlan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jude

Overnattede 1 nat i februar 2024
Svar fra General Manager den 4. apr. 2024
Dear Jude, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Sheraton Centre Toronto Hotel look forward to your next visit.Tim Reardon,General Manager

10/10 Fremragende

Jason

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super emplacement, à distance de marche de plusieurs attractions
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Chelsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 3. apr. 2024
Dear Chelsey, Thank you for choosing the Sheraton Centre Toronto Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Tim Reardon,General Manager

10/10 Fremragende

Jannine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reception staff were outstanding. Most comfortable beds I have had in a hotel. Very nice looking hotel.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Arianne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente Ubicación!
Overnattede 4 nætter i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear Arianne, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. Situated in the heart of downtown Toronto, it is always great to hear that our guests took advantage of the many exciting things Toronto has to offer, like the Hockey Hall of Fame, world-class dining, shopping, entertainment, and more! It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim Reardon,General Manager

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear Julie, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Centre Toronto Hotel. We look forward to your return and wish you all the best with your future travels.Tim Reardon,General Manager

10/10 Fremragende

Anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Edward, GUELPH

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We like using the Sheraton Centre Hotel downtown for so many reasons. It is connected to the PATH, easy parking, next to Four Seasons Centre, Chinatown Eatonn Centre etc.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 28. mar. 2024
Dear Edward, Thank you for letting us know that your return visit to the Sheraton Centre Hotel downtown was fantastic. We are glad our location in the heart of downtown Toronto once again enhanced your experience by offering convenience and accessibility for your needs. We appreciate your feedback and look forward to welcoming you back for yet another enjoyable stay. Tim Reardon, General Manager