2-14-24 Higashi-Shimbashi, Minato-ku, Tokyo, Tokyo-to
Anmeldelser
8,8
Fremragende
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 537 af i alt 1001 anmeldelser" "
10 - Fremragende
537
Bedømmelse på 8 − Udmærket. 352 af i alt 1001 anmeldelser" "
8 - Udmærket
352
Bedømmelse på 6 − Okay. 79 af i alt 1001 anmeldelser" "
6 - Okay
79
Bedømmelse på 4 − Dårligt. 27 af i alt 1001 anmeldelser" "
4 - Dårligt
27
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 1001 anmeldelser" "
2 - Forfærdeligt
6
9,0/10
Rengøring
9,0/10
Service og personale
8,8/10
Faciliteter
8,8/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
KENNETH, Houston
Rejste med partner
29. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We’ve stayed before & will stay again!
KENNETH
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Gerarda, Loftus ,Sydney.
27. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay .
Very welcoming & helpful staff on hand at all times
Gerarda
Overnattede 6 nætter i maj 2024
Svar fra Front Office Manager den 28. maj 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. Thank you again for taking the time to send us your feedback after your stay.We are pleased to hear that you had a pleasant stay with us.We are always striving to provide our guests with the best hospitality, and it is a great honor for us to receive your compliments about our staff during your stay.All of our staff will do our best to meet your expectations in the future. We look forward to serving you again.
10/10 Fremragende
Gerarda, Loftus ,Sydney.
Rejste med partner
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We very much enjoyed our stay .
Very central location to discover Tokyo .
Thank you .
Gerarda
Overnattede 3 nætter i maj 2024
Svar fra 三井ガーデンホテル汐留イタリア街 宿泊支配人 den 25. maj 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.As you know, we have good access to the public transportations such as JR, Metro and Tokyo Monorail within 7-10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.Front office manager
10/10 Fremragende
Sergii
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had an excellent stay at this Mitsui location. Amazing location, quiet and safe neighborhood but easily walkable distance to Ginza, and many other popular areas of Tokyo are within 15 min metro ride. The staff are very friendly and helpful.
I also enjoyed the breakfast buffet - good mix of Japanese and Western food.
Sergii
Overnattede 4 nætter i maj 2024
Svar fra 三井ガーデンホテル汐留イタリア街 宿泊支配人 den 23. maj 2024
Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are glad to hear that you were satisfied with our breakfast.The hotel is located within walking distance of Tokyo Tower and Hamarikyu Gardens, so you can enjoy sightseeing in the surrounding area.Thank you for your feedback.We are looking forward to see you again.Front Office Manager
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We would also like to thank you again for your feedback after your stay.We are relieved to hear that you were satisfied with your stay. Your warm feedback is the driving force for us to strive to please you even more.We will make every effort to further improve our services, and we hope that you will continue to use our hotel and give us your honest opinions. We look forward to welcoming you to our hotel.Sincerely yours,
6/10 Okay
William
1. maj 2024
William
Overnattede 6 nætter i april 2024
Svar fra Front Office Manager den 27. maj 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We would also like to thank you again for the feedback you gave us after your stay.The entire hotel will make every effort to provide you with the hospitality you have come to expect from us.We will continue to strive for further improvement of our services and look forward to welcoming you back to our hotel on another occasion.Sincerely yours,
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved staying here, it was so great for the cost! We had a fairly large room for Japanese standards and it was super conveniently located nearby major subway lines. Tsukiji outer market was walkable in the morning and the buffet food at the hotel was great as well. Ginza shopping distract and many food options all super walkable. Staff were friendly too and ensured we were comfortable in our stay. 10/10!
Liza-Anastasia
Overnattede 3 nætter i april 2024
Svar fra Front Office Manager den 1. maj 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Our buffet style breakfast is very popular among our guests, and we offer approximately 40 healthy Japanese cuisine and colorful Italian cuisine to start lovely day.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.Front Office Manager
10/10 Fremragende
Sabrina
9. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice location and was clean.
Sabrina
Overnattede 1 nat i marts 2024
Svar fra 三井ガーデンホテル汐留イタリア街 宿泊支配人 den 11. apr. 2024
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future. Front Office Manager
10/10 Fremragende
LeRoy
Rejste med familie
7. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
perfect location in Tokyo
LeRoy
Overnattede 1 nat i april 2024
Svar fra 三井ガーデンホテル汐留イタリア街 宿泊支配人 den 11. apr. 2024
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future. Front Office Manager
10/10 Fremragende
Ann-Marie
2. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The area is beautiful with some cosy restaurants and coffee shops nearby. Station very close by, easy to get to Haneda Airport, most tourist areas from here.
Ann-Marie
Overnattede 2 nætter i marts 2024
Svar fra 三井ガーデンホテル汐留イタリア街 宿泊支配人 den 11. apr. 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.Front Office Manager
8/10 Udmærket
Gilbert, Hudson
Rejste med partner
1. apr. 2024
L’air climatisé ne fonctionnait pas du tout. L’air n’était pas froid.
Gilbert
Overnattede 2 nætter i marts 2024
Svar fra 三井ガーデンホテル汐留イタリア街 宿泊支配人 den 11. apr. 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are very disappointed to know that the temperature of a room make you feel uncomfortable. Kindly be advised that our air conditioning system is controlled by a central system, and each room cannot be switched from heating and cooling. However, please rest assured that we are able to adjust the temperature of air-conditioner in rooms for our guests to stay comfortably. Kindly feel free to let our staff know if you require our assistance anytime.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.Front Office Manager
8/10 Udmærket
HIBIKI
24. mar. 2024
HIBIKI
Overnattede 1 nat i marts 2024
Svar fra Front Office Manager den 1. maj 2024
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and taking the time to provide us valuable feedback for your previous stay.We are disappointed to hear that we could not live up to the Mitsui Garden Hotel brand standard you were expecting in a number of areas. We are running the hotel business with the high standard of service to have overseas customers stay comfortably, and also most happily welcome customers from all over the world. However, we will share your comments among all staff and work hard to train our teams to ensure they offer the highest levels of service. Also, if you have any concerns and questions, please feel free to contact our hotel directly.Once again, thank you for your feedback and we certainly hope to have the opportunity to welcome you back in future.Front Office Manager
10/10 Fremragende
Kaoru
23. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kaoru
Overnattede 2 nætter i marts 2024
Svar fra Front Office Manager den 10. apr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.Front Office Manager
8/10 Udmærket
Nakai
Forretningsrejsende
9. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not good enough in air ventilation, too warm at room
Tsz Fan Rondy
Overnattede 6 nætter i februar 2024
Svar fra Front Office Manager den 26. feb. 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We would also like to thank you for taking the time to provide us with your valuable feedback after your stay.We are sorry to inform you that the air conditioning system in our hotel is centrally controlled and the room was heated at the time of your stay. During seasonal changes, the system is switched on and off depending on the weather and temperature, but we apologize for any inconvenience caused. We apologize for any inconvenience caused. We apologize that we were unable to inform you of this when you inquired.Again, we are very sorry that we could not provide you with a satisfactory stay. We take your comments very seriously and will make every effort to improve our operations in the future. Thank you very much for your valuable feedback.
6/10 Okay
SHINYA
21. feb. 2024
SHINYA
Overnattede 1 nat i februar 2024
Svar fra Front Office Manager den 26. feb. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We hope that you had a pleasant stay with us.We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Shiodome Italia-gai in the near future.
10/10 Fremragende
PEI TING
14. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
PEI TING
Overnattede 5 nætter i februar 2024
Svar fra Front Desk Manager den 17. feb. 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are glad to hear that your stay was more satisfactory than your evaluation.We hope you will stay with us again when you visit Tokyo!We will make every effort to make you happy again when you come back. We look forward to welcoming you again.
10/10 Fremragende
Kyohei
9. feb. 2024
Kyohei
Overnattede 1 nat i januar 2024
Svar fra Front Office Manager den 17. feb. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are delighted to know that you enjoyed your stay at our hotel, and your compliments make us extremely happy.We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
8/10 Udmærket
Bernhard
9. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Bernhard
Overnattede 5 nætter i februar 2024
Svar fra Front Office Manager den 17. feb. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
8/10 Udmærket
Shirish
3. feb. 2024
Shirish
Overnattede 2 nætter i januar 2024
Svar fra Front Office Manager den 17. feb. 2024
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.Guests of all ages can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
8/10 Udmærket
yui
Forretningsrejsende
30. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bra hotell
Fint hotell med bra plassering. Pluss for bad
Stein Andre
Overnattede 6 nætter i januar 2024
Svar fra Front Office manager den 14. feb. 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are pleased to hear you enjoyed the convenience of our location. We are located in very central area which is convenient for not only business but also sightseeing.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.
6/10 Okay
Chung Yu
Forretningsrejsende
22. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The lobby staff were eager to provide services but without any finesse and felt like just doing rather than wanting to do. They also refused to store luggage over the weekend for us, which is understandable but wound have been nice while we visit Mount Fuji for the weekend.
Chung Yu
Overnattede 1 nat i januar 2024
Svar fra Front Office manager den 17. feb. 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are disappointed to read about the issues you experienced with our hospitality. We take seriously responsible to improve what we have provided to you and train how to solve these issues as front desk staff service.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.
10/10 Fremragende
Leah
Rejste med familie
19. jan. 2024
Synes godt om: Rengøring, service og personale
Leah
Overnattede 5 nætter i januar 2024
Svar fra Front Office Manager den 17. feb. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are pleased to know that you appreciate your room and our hotel facilities.We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
8/10 Udmærket
Yukiko
16. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
TOSHIHARU
Overnattede 1 nat i januar 2024
Svar fra Front Desk Manager den 17. feb. 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are glad to hear that your stay was more satisfactory than your evaluation.We hope you will stay with us again when you visit Tokyo!We will make every effort to make you happy again when you come back. We look forward to welcoming you again.
10/10 Fremragende
Asfen
Rejste med familie
10. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A really nice Hotel
It was a good stay. Check ins and check outs were really simple. We stayed at your hotel twice in this trip :)
We also stayed at Mitsui Garden Hotel in Okayama. : )
Asfen
Overnattede 2 nætter i januar 2024
Svar fra Front Office Manager den 14. feb. 2024
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 Fremragende
Matthew
Rejste med familie, Rejste med familie og småbørn
9. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable place to stay, close to transport options and centrally located.
Matthew
Overnattede 7 nætter i december 2023
Svar fra Front Office Manager den 14. feb. 2024
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 Fremragende
Verificeret rejsende
Rejste med familie
9. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 2 nætter i januar 2024
Svar fra Front Office Manager den 17. feb. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 Fremragende
taehyeong
Rejste med familie
7. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
taehyeong
Overnattede 3 nætter i januar 2024
Svar fra Front Desk Manager den 17. feb. 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are very pleased to receive your high evaluation.We would be happy to hear more about your impressions of the hotel.We will make every effort to make you happy again when you come back. We look forward to welcoming you again.
10/10 Fremragende
Mineko, San Jose
Rejste med familie
5. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mineko
Overnattede 2 nætter i januar 2024
Svar fra Front Office Manager den 17. feb. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are pleased to know that you appreciate your room and our hotel facilities.We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
8/10 Udmærket
Cecily
5. jan. 2024
Cecily
Overnattede 4 nætter i januar 2024
Svar fra Front Office Manager den 17. feb. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
6/10 Okay
Yoneo
27. dec. 2023
Synes godt om: Rengøring
Yoneo
Svar fra Front Office Manager den 17. feb. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We hope that you had a pleasant stay with us.We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Shiodome Italia-gai in the near future.
8/10 Udmærket
CHANG SOO
25. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good!
CHANG SOO
Overnattede 7 nætter i december 2023
Svar fra Front Office Manager den 30. dec. 2023
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.We hope that you could enjoy our public large bath, located on the 13th floor. Guests can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
10/10 Fremragende
Clive
25. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
Great stay. Good sized room in excellent condition with comfortable bed. Room properly serviced. Sensible options for cleaning. Staff happy to store baggage during side trips and even put our suitcases in the room for our return. A big plus is opening windows for ventilation. Impossible at many Tokyo hotels. Already made reservation for our next trip
Clive
Overnattede 5 nætter i december 2023
Svar fra Front Office Manager den 30. dec. 2023
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are very delighted to learn that you were satisfied with your stay. Especially thank you for your lovely comments about rooms and staff. Your compliment encourages our high motivation to seeking best services. We share your comments among all staff.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.
10/10 Fremragende
Ting-Hua
25. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ting-Hua
Overnattede 2 nætter i december 2023
Svar fra Front Office Manager den 25. dec. 2023
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.
10/10 Fremragende
Clive
21. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clive
Overnattede 7 nætter i december 2023
Svar fra Front Office Manager den 25. dec. 2023
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.
10/10 Fremragende
Verificeret rejsende
Rejste med familie
19. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 2 nætter i december 2023
Svar fra Front Office Manager den 25. dec. 2023
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.
8/10 Udmærket
SUNKYONG
11. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
만족합니다
야마노테센, 지하철 위치 좋음
드럭스토어가 반경 1km내에 2개나 있어서 편함
근처네 편의점 다 있고 마트도 있음
빵집도 있음
기본은 하는 호텔임
SUNKYONG
Overnattede 5 nætter i december 2023
Svar fra Front Office Manager den 30. dec. 2023
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 Fremragende
Hiromi
Forretningsrejsende
10. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
静かでいい
YOSHIYUKI
10/10 Fremragende
Brian
6. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable, although since it's near the subway lines you may hear trains running. Courteous staff even though there may be somewhat of a language barrier. Stations are about a 10min walk in different directions depending on whether you are taking the Yamanote line or the Keihin Tohoku/Tokyo Monorail lines.
Brian
Overnattede 1 nat i december 2023
Svar fra Front Office Manager den 30. dec. 2023
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.Our hotel is located near 5stations which makes you easier to go many places such as Tokyo area and airports.We are willing to find you the easiest way to get place where you will go, so please ask us anytime when you need help.We are equally very regret to hear that English speaking level of our staff failed to communicate properly and we can understand it would be frustrating for you. We do have English speaking staff, however, we have been focusing on good English communication skills for having overseas customers stay comfortably. Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai.
10/10 Fremragende
YING KIT
Rejste med familie
6. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
住宿整潔, 交通方便, 員工服務態度良好, 是一次滿意的住宿。
YING KIT
Svar fra Front Office Manager den 30. dec. 2023
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We appreciate you taking the time to give us your feedback.We are very delighted to read that you were satisfied with acsess and staff. Your compliment encourages our high motivation to seeking best services.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.
4/10 Dårligt
Midori
2. dec. 2023
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was outdated, there was a water leakage in the bathroom. The noise of the train was unbearable with opened window while getting fresh air. I would not stay there again
Midori
Overnattede 1 nat i december 2023
Svar fra Front Office Manager den 30. dec. 2023
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We regret to read that our services did not match your expectations. Please be aware of that we very much appreciate your feedback, as it is the best way we can improve upon our shortcomings. Thus your comments will be discussed with our team for future improvement.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.
10/10 Fremragende
Scott
28. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Scott
Overnattede 2 nætter i november 2023
Svar fra Front Office Manager den 25. dec. 2023
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.
10/10 Fremragende
DONG EUN
27. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
긴자와 거리도 가깝고 엑스트라쇼파 요청했는데 침대가 셋팅되어있어 세명이 사용하기 편했어요. 신바시역도 가깝고 모든것이 편리했습니다 특히 대욕장도 있어서 피로를 풀기에 최고였습니다
DONG EUN
Overnattede 3 nætter i november 2023
Svar fra Front Office Manager den 30. dec. 2023
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.We hope that you could enjoy our public large bath, located on the 13th floor. Guests can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
8/10 Udmærket
Wei
Rejste med familie
22. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai and taking time to write your review.We will do our best to improve our service so that we can always providea high standard of services for our customers.We are looking foward to welcoming you again at Mitsui Garden Hotel Shiodome Italia-gai in the future.