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Anmeldelser af Residence Inn by Marriott Texarkana

3 out of 5
Residence Inn by Marriott Texarkana
3900 Saint Michael Dr, Texarkana, TX

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 496 af i alt 769 anmeldelser" "
Bedømmelse på 8 − Udmærket. 142 af i alt 769 anmeldelser" "
Bedømmelse på 6 − Okay. 61 af i alt 769 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 769 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 36 af i alt 769 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good hotel in convenient location
Very friendly and helpful personnel. High standard of rooms and hotel generally. Large room with separate lounge area and fully equiped kitchen. A very welcome complimentary evening social arrangement with wine, beer, cheese, snacks etc. Restaurants and shopping within easy walking distance.
Overnattede 1 nat i august 2019
Svar fra Ashley James, General Manager den 13. aug. 2019
Thank you for choosing our Residence Inn by Marriott while staying in Texarkana. We really appreciate you taking the time to give us your feedback. We are thrilled that you truly enjoyed our hotel and all of the amenities we have to offer. We look forward to seeing you again when you are back in our area! Yours In Hospitality, Ashley James General Manager

6/10 Okay

Carla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is newer and located in a good area off the interstate. I was lost and called for directions and the front desk clerk could not direct me, instead a visitor in the background helped. My deadbolt wouldn’t work and the overnight front desk guy came up after midnight and helped. Shower had hair and particles, so not totally clean. My water did not get warm in the shower, so I had to take cold showers. The breaker kept tripping and my lights would just go out without warning and I would have to open the breaker box to flip the switch for lights. The kitchen appeared to be wiped down, but not clean to my liking. The bed was made in a hurry because the bed skirt was crooked on one side and dragging the floor. I had a phone on the desk but not one on the nightstand. A travel mate had a friend phone on the desk and nightstand. There was hair in the bath towels, so I used my disposable wash cloths and bath towels. Those were the quirks that I did not like. I also realized that I was charged $4.22 per day to park in the hotel parking lot. I’ve never had that happen at a hotel. Overall, it was a decent stay, but could have been better. I didn’t try the breakfast so I can’t comment on that. Also, the AC is not on in hallways or elevators, so it was pretty hot and humid with it being 90 outside. Thank you.
Overnattede 2 nætter i maj 2024
Svar fra BH den 22. maj 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience of is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Fremragende

Matias

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was great staff cleanliness everything was great
Overnattede 1 nat i marts 2024
Svar fra Residence Inn Texarkana den 8. maj 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Jennifer

Overnattede 1 nat i april 2024
Svar fra Residence Inn Texarkana den 20. maj 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Fremragende

Kathleen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Residence Inn Texarkana den 1. apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Udmærket

Sheena

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We only stayed 1 night.. the only complaint that I have is that upon arrival I had to wait about 10 minutes to check in because there was no one at the desk.. there was a couple ahead of me and I don’t know how long they had been there before I came in
Overnattede 1 nat i marts 2024
Svar fra Residence Inn Texarkana den 1. apr. 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Fremragende

Carrie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just a very clean and nice hotel. The room choices made the stay even better.
Svar fra BH den 7. mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Donald D

Overnattede 1 nat i marts 2024
Svar fra Residence Inn Texarkana den 1. apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Darren, Baldwinsville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly & prompt staff, even when the initial room we got appeared to be not cleaned or made, they quickly made a switch to another room that was ready to go and very comfortable
Overnattede 1 nat i februar 2024
Svar fra BH den 5. mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Stephanie

Overnattede 2 nætter i februar 2024
Svar fra BH den 20. mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Tosha

Forretningsrejsende, Rejste med familie og småbørn
Good quick few hours sleep
Overnattede 1 nat i januar 2024
Svar fra Residence Inn Texarkana den 22. jan. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Residence Inn Texarkana den 19. jan. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Melvin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Residence Inn Texarkana den 19. jan. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Brittany

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra BH den 5. jan. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay with your family
Kind of staff, nice big rooms, and a wonderful pool.
Overnattede 1 nat i december 2023
Svar fra BH den 5. jan. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Fremragende

Eddie, Monroe

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Residence Inn Texarkana den 18. dec. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Patricia

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 1 nat i november 2023
Svar fra Residence Inn Texarkana den 18. dec. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Devon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Definitely the best option in town.
Overnattede 3 nætter i november 2023
Svar fra BH den 5. dec. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Dårligt

LaToya

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will not go back!! The service was just OKAY. The room was not very clean. The rooms are not worth the price.
Overnattede 1 nat i december 2023
Svar fra BH den 5. dec. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Fremragende

gerard

Overnattede 2 nætter i september 2023
Svar fra BH den 5. dec. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Nick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra BH den 5. dec. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Forfærdeligt

Beth

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
My room wasn't very clean - trash and hairs in the bathroom with lots of grime around the toilet. Discovered there were no bath towels when I got out of the shower, only hand towels. Refrigerator still had leftovers in it from previous guests. Basically looked like housekeeping made the bed and only lightly spot cleaned the rest of the room - very disappointing.
Overnattede 1 nat i november 2023
Svar fra BH den 4. dec. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 Udmærket

Anti-Clog LLC

Overnattede 1 nat i november 2023
Svar fra BH den 21. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Brandy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend stay
2 night stay. Had a good experience with the room and pool. Everyone was very helpful and friendly. Pool was clean and warm . Nice outdoor fireplace and area. The only thing that was not above par was the breakfast. No gravy for the biscuits. Sausage patties were so over cooked both mornings that you could not chewy it. Disappointed on the breakfast . Maybe a new cook? Or maybe needs a new cook.
Overnattede 2 nætter i november 2023
Svar fra Residence Inn Texarkana den 20. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Forfærdeligt

Sarah

Overnattede 1 nat i november 2023
Svar fra Residence Inn Texarkana den 6. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 Dårligt

Joan, San Antonio

Rejste med kæledyr
Synes ikke om: Rengøring
Room was dirty with hair in the bathroom. Bed was comfortable. Kitchen needs attention. Scratches on cabinets.
Overnattede 1 nat i oktober 2023
Svar fra Residence Inn den 9. okt. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Udmærket

Ronald

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a Residence Inn. The fridge worked. The bed was comfy. The internet was adequate. It had decent coffee. Expedia should tell you there is a $100 non-refundable pet fee up front. If I had known, I might have booked a different property.
Overnattede 1 nat i oktober 2023
Svar fra Residence Inn den 9. okt. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice, no issues.
Overnattede 1 nat i august 2023
Svar fra Residence Inn Texarkana den 5. okt. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Yvonne Wright

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointed. Won't be back.
Mold growing in shower. Trash from previous occupant left in room. Dishes in cabinet were dirty. Air conditioner "clicked" every 5-10 seconds all night long. TV volume is restricted, I had to turn on subtitles to watch. Beware - there is a $2.50 fee for self-parking in their uncovered, unrestricted parking lot.
Overnattede 1 nat i september 2023
Svar fra Residence Inn Texarkana den 25. sep. 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your review has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale
Good location. The front desk lady was very unfriendly. She was having a personal phone call and talking about her toxic ex boyfriend. I felt like I was a huge inconvenience to her and was bothering her at check in. She was rude and not accommodating. When I would walk past front desk she would just glare at me. It was odd considering this is a Marriott and not a motel 6. My room clearly needed repairs, there were tears in my sheets and didn't seem to have been cleaned all the way. It just wasn't what I was expecting from a Marriott.
Overnattede 1 nat i september 2023
Svar fra Residence Inn Texarkana den 25. sep. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Fremragende

Stephen, Dolton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Residence Inn Texarkana den 25. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Revatha

Synes godt om: Rengøring
.
Overnattede 1 nat i september 2023
Svar fra Residence Inn Texarkana den 25. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Glen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra KH den 13. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Holiday Week-end Getaway
Our stay was exceptional. The room was clean and very comfortable. The stay was quiet, the breakfast was very tasty. The staff were extremely kind and friendly. We will definitely stay here again for another weekend get-away.
Overnattede 2 nætter i september 2023
Svar fra Residence Inn Texarkana den 7. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Udmærket

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only thing we disliked was the TV. Other than that it was the best.
Overnattede 2 nætter i august 2023
Svar fra Residence Inn Texarkana den 5. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Santi

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Water in the sink would take a very long time to drain. The flush tank was taking hrs to refill every time one flushes the toilet!!
Overnattede 1 nat i september 2023
Svar fra Residence Inn Texarkana den 5. sep. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Fremragende

Zachary, san diego

Overnattede 1 nat i august 2023
Svar fra Residence Inn Texarkana den 25. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Carl

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, friendly staff, and exactly what I needed
Overnattede 2 nætter i august 2023
Svar fra Residence Inn by Marriott Texarkana den 28. aug. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Sonya

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tod she was super nice
Overnattede 1 nat i august 2023
Svar fra Residence Inn Texarkana den 5. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Udmærket

Krystal

Overnattede 1 nat i august 2023
Svar fra KH den 13. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Alexandre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Residence Inn by Marriott Texarkana den 31. jul. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Joe

Overnattede 1 nat i juli 2023
Svar fra Residence Inn by Marriott Texarkana den 17. jul. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean, Perfect
Clean, loved it.. Little pricey
Overnattede 1 nat i juli 2023
Svar fra Residence Inn by Marriott Texarkana den 17. jul. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Lauren

Overnattede 1 nat i juni 2023
Svar fra Residence Inn by Marriott Texarkana den 23. jun. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Fremragende

Gregory

Overnattede 1 nat i juni 2023
Svar fra Residence Inn by Marriott Texarkana den 17. jul. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Noce
Very nice hotel. The staff is very friendly and helpful. My only complaint is that the beds aren’t very comfortable.
Overnattede 1 nat i juni 2023
Svar fra BH den 6. jun. 2023
Thank you for taking the time to share your thoughts regarding your experience while staying with us. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Fremragende

corey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2023
Svar fra Residence Inn by Marriott Texarkana den 23. jun. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Fremragende

Tiangelia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome hotel awesome stay
Overnattede 1 nat i maj 2023
Svar fra Residence Inn by Marriott Texarkana den 5. jun. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Udmærket

Miguel, Dallas

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed for one night and you do not even have to use your car to go eat as there is several options within the parking area. They have limited amount of pillows for the pull out sleeper so request them early. Also check the shower to make sure they refilled the shower items to avoid the late night call.
Overnattede 1 nat i juni 2023
Svar fra Residence Inn by Marriott Texarkana den 23. jun. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

4/10 Dårligt

Curtis

Synes ikke om: Rengøring, service og personale
Weekend stay
Stayed here for a weekend trip. The hotel is well situated near several restaurants and fast food places. They also had a decent breakfast selection. The hotel is also very close to Target. Now the not so great- Upon check I asked for a new comforter and was told they didn’t have any available at the moment. When I got to the room I realized that the bathroom had not been properly cleaned- dirty toilet, and the shower glass had a film on it. Also the shower had a pink film(bacteria) that shows up in moist areas. No one came in and cleaned the room- maybe this was in the fine print, but this wasn’t mentioned at check-in. Needed additional towels and was told they were in the dryer and it would be another hour. I called back to see if they could bring them and was asked to come down and get them.
Overnattede 2 nætter i maj 2023
Svar fra BH den 30. maj 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your review has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.